My iMac has Mac OS X 10.6.8 but cannot download mavericks

Hi. Trying to upgrade my iMac Mac OS X 10.6.8. I thought this will be compatible but cannot do the upgrade. Any suggestions? Thanks.

First make sure you are ready for 10.7 or later:
https://discussions.apple.com/docs/DOC-6271
Use this guide to determine how old your iMac is:
https://discussions.apple.com/docs/DOC-6413
If that doesn't help because you can't find the serial number, look for the Machine ID in the system profiler.
iMac 7,1 and later (mid-2007) can upgrade to 10.8.5 or 10.9.2.  Earlier can't upgrade to 10.8.5 or 10.9.2
Then only upgrade to 10.7 if you confirm your iMac is 5,1 or later (late 2006 or later).

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