My iMac intel is not booting

My iMac intel suddenly stopped responding. On trying to restart it failed to boot. I am getting a white screen with a folder icon with a ? Sign. Efforts to do a safe start by pressing shift have not helped. What should I do next?

Your Mac can't find a file from which to boot.
A safe boot by holding down the shift key may help.
If not, what version of OS X was it running?
Allan

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Imac Intel will not boot up - 3 days old, light on, starts to spin...

I got an Imac Intel 20" from my husband on mother's day and it now will not turn on!! White light comes on, sounds like it is trying to boot and then nothing... blank screen, no beeps - have unplugged and restarted, tried a million key combination from the forums and still nothing... locked up once on "Garage?" software (according to son)... worked for 2 days...
Very dissapointed and sad... husband looking like the PC is still a better box even after breaking down and getting the Imac - can't help much because this is all new to him...
Help!

If you bought your imac with a credit card anywhere in your home state(or within 100 miles of your home in another state), then you can return it within 30 days if you are unsatisfied. That is federal law, and a store cannot do anything to deprive you of those rights--no matter what they say (or what they print on the receipt under your signature). My Apple store tried to tell me they only allow returns for 2 weeks. I told them the were violating federal law and they were required to issue a credit for the amount of the return, and they reluctantly complied.
I believe credit card companies are now required to print those rules on your bill (mine does and I don't think it would do so voluntarily), so you can check the fine print on your last bill and read them.
So, if you meet the above requirements, take your imac back . Insist on a refund. Be firm. If the retail person won't do it, tell them you want to speak to a manager. Once they credit your account, walk up to another retail person and tell them you want to buy a 20" imac.
If the retailer won't credit your account, then call your credit card company, and tell them you tried to return a defective product within the 30 day limit that you bought in your home state, and you would like them to reverse the charges.

HT3964 imac intel monitor not working

imac intel monitor not working

Hi Robby62,
please do report back.
Also, after you have successfully installed the BootCamp Drivers from the Leopard DVD (which are version 2.0, btw.) you might want to download the 2.1 version update here: http://www.apple.com/downloads/macosx/apple/application_updates/bootcampupdate21 forwindowsvista32.html
The update also has to be installed while in Windows.
Have Fun
Stefan

27 inch Imac Intel won't boot up. Screen ligthts up, then shows a flashing file folder w question mark. What can I do to find the problem?

27 inch iMac Intel won't boot up. Screen lights up, then shows a flashing file folder w question mark. What can I do to find the problem?

Please readd Apple's trouble shooting steps in Flashing question mark appears when you start your Mac

Imac intel will not come on

My imac intel will not come on when you press the button

Have a look at > Intel-based iMac: What to do if your computer won't turn on

My iMAC 24 will not boot up, I only get a blue screen

My iMAC 24 will not boot up, all I get is a blue screen. I loaded my install disk but the problem remains the same.

Failed hardware, take it in for service.

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My iMac (intel) locked up today and I had to had to shut it down by turning off the power. Now when booting up, it begins to flicker at the top of the screen when it's supposed to show the log in area.
Really not sure what to do, any troubleshooting?

Try Reset PRAM.
Some of the display settings are stored in PRAM.
Reset PRAM: http://support.apple.com/kb/PH14222
Best.

IMac G5 will not boot and if it does, it does not display any logo

Hi everyone, any assistance with this issue would be greatly appreciated. This is my godmothers iMac G5 that my family gave her a few years ago, it is the 2.0GHz model with no iSight camera but has the built in WiFi and Bluetooth.
I went to start it today, after it being off for a week and a half and it will not boot. I start it up and it displays the solid white LED light on the front and revs its fans until I stop it. I got it to get past this once by resetting the SMU but all it did was make the Apple hardware test sound noise and get a blank white screen. No Apple logo or anything. Entire time it rev'd its fans.
Thank you! If it is broken I will most likely sell it for parts and either buy her an older unibody MacBook or wait for the next-gen iPad with FaceTime and a buy a keyboard dock.

HI and welcome to Apple Discussions...
If you have the install disc that came with this G5, try checking the startup disk for errors.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
(In Mac OS X 10.4 or later, you must select your language first from the installer menu)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. Make sure there is always 10% to 15% free disk space
If it won't boot from an install disc, try booting in Safe Mode Launch Disk Utility (Applications/Utilities). It's possible to do a live verification in Safe Mode to check the startup disk for errors, but not repair disk but at least you might get some insight as to the problem.
Carolyn

Brand New 27" iMac i5 will not boot after installing software updates

I just purchased my new iMac 2 nights ago. I have been getting it setup with my apps, mobile me account, etc, and luckily just setup time machine and let it do a full backup.
I just ran Software Update for the first time, and now the machine will not boot. It hangs on the grey screen for about 1 minute before the Apple logo comes up. About 30 seconds after the Apple logo comes up, the grey spinning gear shows up, and about 1 minute after that I get the grey screen of death (You must restart your computer).
Any suggestions? A little frustrated here....

If you mean did I receive error messages, No, I didn't. However, the desktop reverted to the default purple night-sky looking thing, my applications and such all disappeared from the dock, and I couldn't open any files or folders (you don't have permission to ...), etc. I tried signing out and back in, rebooting, using a second admin account on the computer, creating a new admin account, etc. I ran Disk Utility, hardware checker, etc. No errors were found, and nothing changed. I could see all my files and folders, but they had a small red circle in the corner, indicating "locked" or "no permission".
I'll find the lines from the console log if that will help. The error showed up immediately and is in the computer's attempt to access the user/library/application support/sync services and same path to user/library/logs/sync services/log. (or something reasonably close to this. If you can use the exact path, I will get it) The link between my settings and files, and a password is apparently corrupted or something, so that the computer won't even let me change the desktop or any file, so I can't save, edit or discard anything, and can't drag files to another computer on the home network.
At least I'm still under the 90 day warranty, so I can call tomorrow. At this point, the SMART check says the drive is good, so I assume it's software. The only things new are the three auto Apple software updates I installed yesterday, so I immediately suspect them. But who knows?
Does this help you at all?

HT2714 My mac mini 2009 Intel based not booting?

my mac mini not booting not responding to power buttong just a fan noise coming out off the mac, the mac is not responding please help me?

Hello,
Some things to try...
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964
Does it boot into any of these modes?
Holding Option/alt key at bootup.
Holding SHIFT key at bootup.
Target mode...
http://support.apple.com/kb/HT1661
We might get clues with verbose mode...
http://support.apple.com/kb/HT1492
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214

My late 2009 iMac 27" will not boot completely

My late 2009 iMac will not boot-up completely. I get the little clock/second hand thingy on a white background, but no matter how long I let my machine try to boot, it still will not boot. Is there a "Safe" mode to possibly to boot into to get my iMac straightened out? Any other thoughts to try?

Welcome to Apple Support Communities
You bet, have a look at > Mac OS X: Starting up in Safe Mode
and/or > Mac OS X: Gray screen appears during startup

After updating to Snow Leopard on my iMac (Intel) DVDs not recognized

After updating to Snow Leopard on my iMac (Intel) DVDs (Software, Movies, Data, Etc.) are not recognised however CDs are recognised.
Can any one help me to solve the problem?

Zap the PRAM and Reset the SMC, then try again.

IMac 2009 will not boot up 16gb ram

Mac will not boot up have tried safe mode d mode and resetting
The prim. Command opt PR. Ideas or am I on the way to getting a new hard drive ?

Did the problems start after upgrading the OS? If so you could try:
a) Re-applying the update using the 'combo', if you haven't already. The combo contains all revisions to the OS since 10.8.0 in one update package and sometimes helps resolve odd behaviour after an update.
or
b) completely re-install the OS using the Recovery HD (re-installing the OS won't delete you data):
http://support.apple.com/kb/HT4718
Whatever you decide to do, ensure you have up-to-date tested backup of all your data by way of Time Machine or a clone. I doubt you'll need it, but it's an essential requirement so that you can roll back to a previous state in the unlikely event of things going wrong.

Imac 27 Intel will not boot normally only in Safe Mode

I posted previously but the answer to the question was did it wake up in safe mode, i did not give it a chance and I restored from back up to 10.10, upgraded to 10.10.1 and it worked for 1 week and returned to the previous problem.
I ran AHT - Passed, reset PRAM, verified disc - Passed, repaired permissions and removed each RAM module and still will only boot in safe mode. The crash report is below.
It locked up while on Safari, and wake up. When booting it loads the first 25% then goes to grey screen and stays there with spinning beach ball or just pointer never goes to log in screen.
In Ten (10) Crash logs it gives me the following reason:
Process:               fontd [337]
Path:                  /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Support/fontd
Identifier:            fontd
Version:               375
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           fontd [337]
User ID:               501
Date/Time:             2014-12-26 12:21:45.036 -0500
OS Version:            Mac OS X 10.10.1 (14B25)
Report Version:        11
Anonymous UUID:        3D86DE4D-DF6F-C140-16F8-4F80DBCD6634
Time Awake Since Boot: 250 seconds
Crashed Thread:        2 Dispatch queue: Scanner Queue
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT

EtreCheck version: 2.1.5 (108)
Report generated December 28, 2014 at 2:44:03 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac11,1
1 2.66 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2:13:47
Disk Information: ℹ️
ST31000528ASQ disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (528.66 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet 6500 E709n
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Alcor Micro Corp USB Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Firewire Information: ℹ️
LaCie d2 DVDRW FW/USB 400mbit - 400mbit max
LaCie d2 Quadra v3C 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
Time Machine (disk1s2) /Volumes/Time Machine : 2.00 TB (251.43 GB free)
LaCie d2 quadra (button) 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
2T Photo's & Video (disk2s2) /Volumes/2T Photo's & Video : 2.00 TB (944.02 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking.1028 (7.0.3) [Support]
[not loaded] com.microsoft.VirtualPC.Networking.1040 (7.0.3) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.3) [Support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Support]
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Support]
[not loaded] com.aliph.driver.jstub (1.1.2) [Support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Support]
[not loaded] com.wacom.kext.wacomtablet (6.1.1) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.8) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.10) [Support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Support]
/Users/[redacted]/Desktop Pictures/Icons/ /WD Firmware Updater v2.1.9.0.app
[not loaded] com.wdc.driver.WdDeviceType00 (1.1) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Launch Agents: ℹ️
[invalid?] com.wacom.wacomtablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.mlbam.nexdef.plist [Support]
[running] com.netputing.airprintactivator.plist [Support]
[invalid?] com.swarmcast.mlbnexdefautobahn.plist [Support]
User Login Items: ℹ️
SoundTouch music server Application (/Applications/SoundTouch/SoundTouch.app/Contents/MacOS/SoundTouchMusicServer/S oundTouch music server.app)
EarthDesk Core Application (/Users/[redacted]/Library/PreferencePanes/EarthDesk.prefPane/Contents/Resource s/EarthDesk Core.app)
EarthDesk Core Application (/Users/[redacted]/Library/PreferencePanes/EarthDesk.prefPane/Contents/Resource s/EarthDesk Core.app)
Internet Plug-ins: ℹ️
WacomNetscape: Version: 1.1.0-5 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.2.4 [Support]
WacomSafari: Version: 1.0.1 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 9.5.5 [Support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Support]
WebEx64: Version: 1.0 - SDK 10.5 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Keeper - Password and Data Vault [Installed]
Add To Amazon Wish List [Installed]
3rd Party Preference Panes: ℹ️
EarthDesk [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
MacFUSE [Support]
TiVo Desktop [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
2T Photo's & Video: Disk size: 2.00 TB Disk used: 1.06 TB
Macintosh HD: Disk size: 999.35 GB Disk used: 470.68 GB
Destinations:
Time Machine [Local]
Total size: 2.00 TB
Total number of backups: 68
Oldest backup: 2014-03-22 15:08:16 +0000
Last backup: 2014-12-28 16:37:12 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 1.53 TB X 3)
Top Processes by CPU: ℹ️
      15% backupd
      8% com.apple.WebKit.Networking
      2% coreservicesd
      2% WindowServer
      1% AddressBookSourceSync
Top Processes by Memory: ℹ️
296 MB mds_stores
296 MB Safari
245 MB EarthDesk Core
142 MB Mail
90 MB WindowServer
Virtual Memory Information: ℹ️
3.99 GB Free RAM
4.45 GB Active RAM
3.37 GB Inactive RAM
1.07 GB Wired RAM
7.92 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Dec 28, 2014, 01:48:01 PM /Library/Logs/DiagnosticReports/Aperture_2014-12-28-134801_[redacted].hang
Dec 28, 2014, 12:30:56 PM Self test - passed
Dec 27, 2014, 03:32:39 PM /Library/Logs/DiagnosticReports/backupd_2014-12-27-153239_[redacted].cpu_resour ce.diag [Details]
Dec 27, 2014, 03:29:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-27-152958_[redac ted].crash
Dec 27, 2014, 03:29:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-27-152955_[redac ted].crash
Dec 27, 2014, 03:17:56 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-27-151756_[redacted].panic [Details]
Dec 26, 2014, 12:21:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-26-122145_[redac ted].crash
Dec 26, 2014, 12:21:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-26-122143_[redac ted].crash

Intel-Duo 20" iMac/Intel Chip Not As Good as Motorolla/Memory/System Delays

I admit - I am a World of Warcraft type guy. If I boot up the system - and just chose WoW - all is good. If I start Safari, it hangs for a bit - then loads. If I am running WoW - and Safari is up, WoW gets choppy. If I close Safari - and I have been playing a while, WoW remains choppy.
It seems to me that memory management of the iMac is not very good. Either ram is not flushing or there is a conflict between Safari and other programs. I have not put it through lots of tests- but I notice a major difference.
My old G4 portable - 17" PowerBook, actually handles this so much better. Am I the only one to notice a quality difference between Intel and Motorolla?
Thanks.

There's no difference in memory management based on hardware. Memory management is a function of the operating system and would be the same regardless of which platform is running OS X.
The problem you describe may more likely be related to the GPU and amount of VRAM and installed RAM as well as the screen resolution and bit depth.
Inasmuch as you did not provide the hardware configurations of both machines it's pretty difficult to identify any differences. Safari should not "hang" during startup which may suggest your system needs repair.

My iMac intel is not booting

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