My iMac is failing to "download" my incoming messages

Mail Activity goes to 0 KB/s and it always sticks at 8 of 219 messages.
my ipad and phone are receiving the messgaes fine
any ideas?
Yahoo is my email account.

This does not restore your iPhone, it just resets all the settings on the device, no information would be lost. Be sure you dont hit the erase iphone button located right near it.

Similar Messages

  • HT201272 Keep getting error #499 when trying to download a song from an album I purchased that failed to download.  Error message appears when trying to download from iTunes and the cloud. Re-starting the computer did not help.

    I downloaded an album I purhcased a few days ago but one of the album's songs did not download.  I received an error message, #499, for which I can get no explanation or interpretation of what error #499 even is (other than generic terms).  All my efforts to re-start the download have failed.  I've tried several times to download the file to no avail, tried the cloud service to no avail, and re-started the computer to no avail.
    My main intention is to, of course, get the download completed.  My secondary intention is to, hopefully, bring to the attention of Apple - iTunes staff, the grossly inadequate, dare I say cryptic, error message descriptions iTunes displays. 
    I can provide the purchase receipt number if it is required.

    Hey SDGardella,
    Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 499"
    This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
    Thanks,
    Matt M.

  • Failed to download subscription

    Hi,
    I updated my PRU and when the server try to connect to the Subscription
    service, I receive the Failed to download subscription error message.
    I restarted the server without results.
    Anyone can help me ?

    Hi,
    Here's what I have in my loader-message.log file:
    [DBOGAGE] [09-07-22 16:02:59] [] [Loader.PatchSubscriptionService] []
    [PatchSubscriptionService started.]
    [DBOGAGE] [09-07-22 16:09:12] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.54ca56bf5b1d80bab0b6759a06884512] [] []
    [DBOGAGE] [09-07-22 16:09:12] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:09:13] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.225b1452c1f61a555ef20c74f43c2f0b] [] []
    [DBOGAGE] [09-07-22 16:09:13] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:09:22] [] [Loader.PatchSubscriptionService] [] [A
    PatchSignature with this name already present, MD5:
    93DE858E6D1B121EC1F2C820CB4FE29C and title :Adobe Reader (French) 8.1.3 for
    Windows (Rev 2) ] [] []
    [DBOGAGE] [09-07-22 16:09:22] [] [Loader.PatchSubscriptionService] []
    [Deleting the old Signature Adobe Reader (French) 8.1.3 for Windows (Rev 2)]
    [DBOGAGE] [09-07-22 16:09:27] [] [Loader.PatchSubscriptionService] []
    [Error Delete signature with name Adobe Reader (French) 8.1.3 for Windows
    (Rev 2)] [] []
    [DBOGAGE] [09-07-22 16:09:27] [] [Loader.PatchSubscriptionService] []
    [org.hibernate.exception.ConstraintViolationExcepti on: could not delete:
    [[com.patchlink.sapphire.datamodel.PatchSignature#49 43]]
    at
    org.hibernate.exception.SQLStateConverter.convert( SQLStateConverter.java:71)
    at
    org.hibernate.exception.JDBCExceptionHelper.conver t(JDBCExceptionHelper.java:43)
    at
    org.hibernate.persister.entity.AbstractEntityPersi ster.delete(AbstractEntityPersister.java:2384)
    at
    org.hibernate.persister.entity.AbstractEntityPersi ster.delete(AbstractEntityPersister.java:2516)
    at
    org.hibernate.action.EntityDeleteAction.execute(En tityDeleteAction.java:73)
    at org.hibernate.engine.ActionQueue.execute(ActionQue ue.java:248)
    at org.hibernate.engine.ActionQueue.executeActions(Ac tionQueue.java:232)
    at org.hibernate.engine.ActionQueue.executeActions(Ac tionQueue.java:144)
    at
    org.hibernate.event.def.AbstractFlushingEventListe ner.performExecutions(AbstractFlushingEventListene r.java:297)
    at
    org.hibernate.event.def.DefaultFlushEventListener. onFlush(DefaultFlushEventListener.java:27)
    at org.hibernate.impl.SessionImpl.flush(SessionImpl.j ava:988)
    at org.hibernate.impl.SessionImpl.managedFlush(Sessio nImpl.java:337)
    at
    org.hibernate.transaction.JDBCTransaction.commit(J DBCTransaction.java:106)
    at
    com.novell.zenworks.lumension.PatchManager.deleteP atchSignatureByName(PatchManager.java:571)
    at
    com.novell.zenworks.lumension.PatchManager.createS ecurityContent(PatchManager.java:173)
    at
    com.novell.zenworks.lumension.PatchSubscriptionSer vice.processAction(PatchSubscriptionService.java:3 02)
    at
    com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.processAction(QueueThreadWorker.ja va:208)
    at
    com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.run(QueueThreadWorker.java:139)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.sql.SQLException: [[Sybase]][[ODBC Driver]][[SQL
    Anywhere]]Primary key for row in table 'PATCHSIGNATURE' is referenced by
    foreign key 'FK38670AEAB227C794' in table 'BaseLineGroupPatchSignature'
    at ianywhere.ml.jdbcodbc.IIPreparedStatement.executeU pdate(Native Method)
    at
    ianywhere.ml.jdbcodbc.IPreparedStatement.executeUp date(IPreparedStatement.java:214)
    at
    com.mchange.v2.c3p0.impl.NewProxyPreparedStatement .executeUpdate(NewProxyPreparedStatement.java:105)
    at
    org.hibernate.jdbc.NonBatchingBatcher.addToBatch(N onBatchingBatcher.java:23)
    at
    org.hibernate.persister.entity.AbstractEntityPersi ster.delete(AbstractEntityPersister.java:2363)
    ... 18 more
    And it continues like that for some more products.
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.54ca56bf5b1d80bab0b6759a06884512] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.225b1452c1f61a555ef20c74f43c2f0b] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.9ddeef4090df34245a1b061d8f95fa8e] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.a371de7d8c2a3ac42a9ab90f7a56731b] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.f8e31f6d223a1c14d2d855c93861bbf2] [] []
    [DBOGAGE] [09-07-22 16:11:47] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:48] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.076ac9cee30f6cff78600988c9b78b00] [] []
    [DBOGAGE] [09-07-22 16:11:48] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:48] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.6d29ccb1e514cda6adc0668a6a06a800] [] []
    [DBOGAGE] [09-07-22 16:11:48] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.e13a72200cf5df419703e97cd1cc1cb7] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.8fa856cddbda532d88b0364de2e45801] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.45ffb34737afc91a352066a2da8459a2] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] [] [
    SecurityContent title is null; processing next
    record.799a42d4d5d3555831cd1a1c28502187] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] [] [
    Possible PLS download failure or Native Parsing failure.] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] []
    [Error Saving Data] [] []
    [DBOGAGE] [09-07-22 16:11:52] [] [Loader.PatchSubscriptionService] []
    [org.hibernate.AssertionFailure: possible nonthreadsafe access to session
    at
    org.hibernate.action.EntityDeleteAction.execute(En tityDeleteAction.java:83)
    at org.hibernate.engine.ActionQueue.execute(ActionQue ue.java:248)
    at org.hibernate.engine.ActionQueue.executeActions(Ac tionQueue.java:232)
    at org.hibernate.engine.ActionQueue.executeActions(Ac tionQueue.java:144)
    at
    org.hibernate.event.def.AbstractFlushingEventListe ner.performExecutions(AbstractFlushingEventListene r.java:297)
    at
    org.hibernate.event.def.DefaultFlushEventListener. onFlush(DefaultFlushEventListener.java:27)
    at org.hibernate.impl.SessionImpl.flush(SessionImpl.j ava:988)
    at org.hibernate.impl.SessionImpl.managedFlush(Sessio nImpl.java:337)
    at
    org.hibernate.transaction.JDBCTransaction.commit(J DBCTransaction.java:106)
    at
    com.novell.zenworks.lumension.PatchManager.saveOrU pdate(PatchManager.java:512)
    at
    com.novell.zenworks.lumension.PatchManager.createS ecurityContent(PatchManager.java:343)
    at
    com.novell.zenworks.lumension.PatchSubscriptionSer vice.processAction(PatchSubscriptionService.java:3 02)
    at
    com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.processAction(QueueThreadWorker.ja va:208)
    at
    com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.run(QueueThreadWorker.java:139)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
    [DBOGAGE] [09-07-22 16:12:50] [] [Loader.PatchSubscriptionService] []
    [PatchSubscription: Failed get content ] [] []
    [DBOGAGE] [09-07-22 16:12:50] [] [Loader.PatchSubscriptionService] []
    [com.lumension.scr.exception.SCRException: org.hibernate.AssertionFailure:
    possible nonthreadsafe access to session
    at
    com.novell.zenworks.lumension.PatchManager.disable SecurityContent(PatchManager.java:607)
    at
    com.novell.zenworks.lumension.PatchManager.disable SupercededSecurityContent(PatchManager.java:386)
    at
    com.novell.zenworks.lumension.PatchSubscriptionSer vice.processAction(PatchSubscriptionService.java:3 04)
    at
    com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.processAction(QueueThreadWorker.ja va:208)
    at
    com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.run(QueueThreadWorker.java:139)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: org.hibernate.AssertionFailure: possible nonthreadsafe access to
    session
    at
    org.hibernate.action.EntityDeleteAction.execute(En tityDeleteAction.java:83)
    at org.hibernate.engine.ActionQueue.execute(ActionQue ue.java:248)
    at org.hibernate.engine.ActionQueue.executeActions(Ac tionQueue.java:232)
    at org.hibernate.engine.ActionQueue.executeActions(Ac tionQueue.java:144)
    at
    org.hibernate.event.def.AbstractFlushingEventListe ner.performExecutions(AbstractFlushingEventListene r.java:297)
    at
    org.hibernate.event.def.DefaultFlushEventListener. onFlush(DefaultFlushEventListener.java:27)
    at org.hibernate.impl.SessionImpl.flush(SessionImpl.j ava:988)
    at org.hibernate.impl.SessionImpl.managedFlush(Sessio nImpl.java:337)
    at
    org.hibernate.transaction.JDBCTransaction.commit(J DBCTransaction.java:106)
    at
    com.novell.zenworks.lumension.PatchManager.disable SecurityContent(PatchManager.java:604)
    ... 7 more
    [DBOGAGE] [09-07-22 16:12:50] [] [Loader.PatchSubscriptionService] []
    [Error Saving Data] [] []
    [DBOGAGE] [09-07-22 16:12:50] [] [Loader.PatchSubscriptionService] []
    [org.hibernate.AssertionFailure: possible nonthreadsafe access to session
    at
    org.hibernate.action.EntityDeleteAction.execute(En tityDeleteAction.java:83)
    at org.hibernate.engine.ActionQueue.execute(ActionQue ue.java:248)
    at org.hibernate.engine.ActionQueue.executeActions(Ac tionQueue.java:232)
    at org.hibernate.engine.ActionQueue.executeActions(Ac tionQueue.java:144)
    at
    org.hibernate.event.def.AbstractFlushingEventListe ner.performExecutions(AbstractFlushingEventListene r.java:297)
    at
    org.hibernate.event.def.DefaultFlushEventListener. onFlush(DefaultFlushEventListener.java:27)
    at org.hibernate.impl.SessionImpl.flush(SessionImpl.j ava:988)
    at org.hibernate.impl.SessionImpl.managedFlush(Sessio nImpl.java:337)
    at
    org.hibernate.transaction.JDBCTransaction.commit(J DBCTransaction.java:106)
    at
    com.novell.zenworks.lumension.PatchManager.saveOrU pdate(PatchManager.java:512)
    at
    com.novell.zenworks.lumension.PatchSubscriptionSer vice.processAction(PatchSubscriptionService.java:3 32)
    at
    com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.processAction(QueueThreadWorker.ja va:208)
    at
    com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.run(QueueThreadWorker.java:139)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
    I'm at ZCM 10.2
    Begin having problem with some thing this monday morning :-(
    Hope someone can help me.
    Thanks.

  • Aperture failed to download

    I purchased Aperture a few days ago, and I'm still unable to download. I continue to get a "failed to download, check purchases" message.  When I try to install from the Purchases page, I receive an "error occurred" message.
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  • Failed to download

    Failed to download imovie. Your computer's video card does not meet the minimum system requirements.
    I'm on a 2008 iMac Core2Duo, with SSD.
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    Appreciate help.
    Thanks.

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    I have an early 2008 mac pro - 2 x 2.8 GHz Quad-Core Intel Xeon
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    I get the following message when trying to download iMovie:
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  • I got message "OS X Yosemite failed to download" "Use the Purchases page to try again."

    i got message "OS X Yosemite failed to download" "Use the Purchases page to try again." when i download OS X Yosemite
    i got this message when i downloaded 869.7MB and i can't download more than that
    what should i do??

    This seems to be working for me. VPN using https://www.getcloak.com/ - 30 day free trial. Crossing my fingers since the download isn't done yet.
    I had a hunch that my ISP was the culprit. I cannot download anything from the appstore that had more than 1 gig filesize. Xcode, mavericks, yosemite. They would all stop and give the "failed to download....use purchase page..." error the moment the appstore starts downloading.
    None of the changing DNS, emptying of cache, on/off appstore, or restarting worked.
    I'm on an iMac, Maverick.

  • I cannot download MAC applications. I am trying to download Apperture, and it downloads up to 9.2 mb and goes back to zero. After a while it says "Failed to download" "Check purchases page to try again" ???

    I cannot download large applications on my iMac. It says "Failed to download" "Check purchases page to try again".

    If you have checked your network and internet connection and they work OK for everything but this contact Mac App Store - Apple Support
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  • Pages failed to download

    I purchased Pages on 23 Sep 2013 from the Mac App Store.  I just upgraded to Mavericks.  Each time I try to update Pages to version 5, I get an error message;  "Pages failed to Download. Check Previous Purchases tab".  I can't find Pages anywhere on my iMac.  I can't find the previous version as well.  How do I get Pages back and working? 
    I've checked previous purchases in account detals. and Pages is listed there. 
    I've unhidden all previous purchases. 
    I've deleted the previous version of Pages, after reading it will help on Apple forums.  It did not. 

    Not sure this is technically a fix, but iWorks did download and updated all apps AFTER I switched my ISP. It appears to be an ISP issue not the Mac App Store. 

  • Lenovo System Update 5.0.3 failes to download packages

    Hello, 
    SU shows an error dialog saying "An error occurred while downloading packages.".
    I reinstalled SU and Solution Center and updated BIOS. But it still does not work...
    I checked several posts in this community.
    System Update fails to download updates
    Lenovo System Update 5.03 on T430u doesn't report software updates
    And I knew that tvsu_log_xxx.txt has important information for debugging.
    It turned out that SU failed to download "HelloLevel_9_08_00.xml" for the following reason.
    "An error ocurred while setting the digital certificates for this download"
    What is this? Do the digital certificates mean SSL certificate?
    Anyone know how to solve this?
    Regards,
    Yusuke Yamasaki
    systeminfo
    OS Name: Microsoft Windows 7 Professional
    OS Version: 6.1.7601 Service Pack 1 Build 7601
    System Manufacturer: LENOVO
    System Model: 20ANCTO1WW
    System Type: x64-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
    BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
    tvsu_log_140219182345.txt
    [Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
    Info 2014-02-19 , 06:23:45
    場所 Tvsu.Environment.EnvironmentManager..ctor()
    Message: Starting Environment Manager...
    Info 2014-02-19 , 06:23:45
    場所 Tvsu.Nls.NlsResources..ctor()
    Message: Starting the instance of NLS@Runtime
    Info 2014-02-19 , 06:23:46
    場所 Tvsu.Nls.NlsResources..ctor()
    Message:
    The active language is: JP
    The default language is: JP
    The OS language is: JP
    The language loaded type is: OS
    Severe 2014-02-19 , 06:23:46
    場所 Tvsu.Sdk.SuSdk.StartApplication()
    Message: Application runs with the framework: 4.0.30319.18444
    Info 2014-02-19 , 06:23:46
    場所 Tvsu.Engine.DataBase.InitializeDataBase()
    Message: Initializing the DataBase from file: updates.ser
    Info 2014-02-19 , 06:23:46
    場所 Tvsu.Sdk.SuSdk.StartApplication()
    Message: Starting the Application
    Info 2014-02-19 , 06:23:46
    場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: Starting GUI...
    Info 2014-02-19 , 06:23:46
    場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: MainFrame created successfully
    Info 2014-02-19 , 06:23:46
    場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: GUI -- Welcome screen
    Info 2014-02-19 , 06:23:46
    場所 Tvsukernel.Logic.GUIController.BackToMain()
    Message: Setting Welcome screen...
    Info 2014-02-19 , 06:23:46
    場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Welcome screen on Action pane.
    Info 2014-02-19 , 06:23:50
    場所 Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
    Message: Starting the Search process...
    Info 2014-02-19 , 06:23:50
    場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Search screen on Action pane.
    Info 2014-02-19 , 06:23:50
    場所 Tvsukernel.Logic.ProgressThread.InitSearch()
    Message: GUI -- Reporting progress for the Search
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
    Message: Get the System Properties
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Task.Task.StartExecution()
    Message: PreTask
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Task.Task.StartExecution()
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    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Task.Task.Start()
    Message: Starting the task
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Task.Task.Start()
    Message: The current process is:HelloProcess
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Task.Task.Start()
    Message: Executing the PreProcess HelloProcess
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Task.Task.Start()
    Message: Executing the StartProcess HelloProcess
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
    Message: The chm help file is already present in the system
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Process.HelloProcess.Start()
    Message: The test.properties file was not found, the normal Hello process will continue.
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Process.HelloProcess.Start()
    Message: HelloProcess Started
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Process.HelloProcess.Start()
    Message: Client level: HelloLevel_9_08_00
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
    Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
    Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
    Info 2014-02-19 , 06:23:50
    場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
    Message: Setting PROCESSING status.
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
    Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
    Info 2014-02-19 , 06:23:50
    場所 Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
    Message: Direct connection found
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
    Message: Setting certificates...
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
    Message: An error ocurred while setting the digital certificates for this download
    Exception:
    Message: 'System.Net.ServicePointManager' のタイプ初期化子が例外をスローしました。
    Type: System.TypeInitializationException
    場所 System.Net.ServicePointManager.set_CertificatePolicy(ICertificatePolicy value)
    場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
    Status set to FAILED
    Exception:
    Message: 構成システムを初期化できませんでした。
    Type: System.Configuration.ConfigurationErrorsException
    場所 Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
    Message: Some error occurred in download module :
    Exception:
    Message: 構成システムを初期化できませんでした。
    Type: System.Configuration.ConfigurationErrorsException
    場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Process.HelloProcess.Start()
    Message: UDF download status is -> Failed
    Severe 2014-02-19 , 06:23:50
    場所 Tvsu.Engine.Process.HelloProcess.Start()
    Message: Could't connect to the HelloServer, no UDF file was downloaded
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
    Message: Running egather minimal.....
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
    Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
    Info 2014-02-19 , 06:23:50
    場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
    Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
    Message: RC eGatherer: 0
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Process.HelloProcess.Start()
    Message: MTM received from eGather: 20ANCTO1WW
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Process.HelloProcess.Start()
    Message: Data to be set in the Environment Manager to use with Quest:
    QOS (Quest OS): Windows 7
    QOSLang (Quest language): JP
    MTM: 20ANCTO1WW
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.Start()
    Message: Executing the PostProcess HelloProcess
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.Start()
    Message: The process HelloProcesshas been finished.
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.StartExecution()
    Message: PostTask
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
    Message: Return the System Properties
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
    Message: Get Applicable Updates
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.StartExecution()
    Message: PreTask
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.StartExecution()
    Message: Start
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.Start()
    Message: Starting the task
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.Start()
    Message: The current process is:HelpCenterQuestProcess
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.Start()
    Message: Executing the PreProcess HelpCenterQuestProcess
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Task.Task.Start()
    Message: Executing the StartProcess HelpCenterQuestProcess
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
    Message: Launching Egather
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
    Message: Running egather complete.....
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
    Message: Launching HelpCenter
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
    Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
    Info 2014-02-19 , 06:23:51
    場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
    Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    Severe 2014-02-19 , 06:23:51
    場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
    Message: An error ocurred while contacting the help center
    Exception:
    Message: 構成システムを初期化できませんでした。
    Type: System.Configuration.ConfigurationErrorsException
    場所 System.Configuration.ConfigurationManager.PrepareConfigSystem()
    場所 System.Configuration.ConfigurationManager.GetSection(String sectionName)
    場所 System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
    場所 System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
    場所 System.Net.WebRequest.get_PrefixList()
    場所 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
    場所 System.Net.WebRequest.Create(String requestUriString)
    場所 Tvsu.Engine.Process.HelpCenterQuestProcess.IfModifiedSince(String url, DateTime dtSince, DateTime& dtActual)
    場所 Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
    場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
    Info 2014-02-19 , 06:23:51
    場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
    Message: Setting DONE status.
    Info 2014-02-19 , 06:23:51
    場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
    Message: Setting PROCESSING status.
    Info 2014-02-19 , 06:23:52
    場所 Tvsu.Engine.Task.Task.Start()
    Message: Executing the PostProcess HelpCenterQuestProcess
    Severe 2014-02-19 , 06:23:52
    場所 Tvsu.Engine.Task.Task.StartExecution()
    Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception is種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
    Exception:
    Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
    Type: Tvt.FileDownloader.DownloadException
    場所 Tvsu.Engine.Task.Task.Start()
    場所 Tvsu.Engine.Task.Task.StartExecution()
    Info 2014-02-19 , 06:23:52
    場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
    Message: Setting FAILED status.
    Info 2014-02-19 , 06:23:52
    場所 Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
    Message: Error while downloading packages.
    Exception:
    Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
    Type: Tvt.FileDownloader.DownloadException
    場所 Tvsu.Engine.Task.Task.StartExecution()
    場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
    場所 Tvsukernel.Logic.ProgressThread.InitSearch()
    Info 2014-02-19 , 06:23:52
    場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
    Message: Showing ERROR Message: < パッケージのダウンロード中にエラーが発生しました。 >
    Info 2014-02-19 , 06:23:58
    場所 Tvsukernel.Logic.GUIController.BackToMain()
    Message: Setting Welcome screen...
    Info 2014-02-19 , 06:23:58
    場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Welcome screen on Action pane.
    Info 2014-02-19 , 06:23:58
    場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
    Message: RC eGatherer: 0
    Info 2014-02-19 , 06:24:02
    場所 Tvsukernel.FlowScreens.MainFrame.cmContextHelpSUhelp_Click(Object sender, RoutedEventArgs e)
    Message: Context Help will be displayed.
    Info 2014-02-19 , 06:24:08
    場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
    Message: Close System Update?
    Info 2014-02-19 , 06:24:08
    場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
    Message: Showing QUESTION Message: < 本当に System Update を終了しますか? >
    Info 2014-02-19 , 06:24:09
    場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
    Message: Application will close now? True
    Info 2014-02-19 , 06:24:09
    場所 Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
    Message: User wanted to close System Update, or the package force a reboot.
    Severe 2014-02-19 , 06:24:09
    場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
    Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
    Info 2014-02-19 , 06:24:09
    場所 Tvsu.Engine.DataBase.ShutDownDataBase()
    Message: Shutting down the DataBase, saving any data into file: updates.ser
    Info 2014-02-19 , 06:24:09
    場所 Tvsu.Environment.EnvironmentManager.closeEM()
    Message: Closing Environment Manager.
    Info 2014-02-19 , 06:24:09
    場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
    Message: Shut Down the Application
    Solved!
    Go to Solution.

    I'm having a similar problem with 5.0.5.  Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there.  Errors below in the log.  
    If I look at the XML file mentioned below, it's zero-length (empty).
    Severe 2014-04-01 , 05:43:14
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
    Exception:
    Message: Root element is missing.
    Type: System.Xml.XmlException
    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    at System.Xml.XmlTextReaderImpl.Read()
    at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
    at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
    at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
    at Tvsu.Engine.Process.HelloProcess.Start()
    Severe 2014-04-01 , 05:43:17
    at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
    Message: An error ocurred while contacting the help center
    Exception:
    Message: Index and length must refer to a location within the string.
    Parameter name: length
    Type: System.ArgumentOutOfRangeException
    at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
    at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
    at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
    at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
    Severe 2014-04-01 , 05:43:18
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
    Exception:
    Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
    Type: Tvt.FileDownloader.DownloadException
    at Tvsu.Engine.Task.Task.Start()
    at Tvsu.Engine.Task.Task.StartExecution()
    Info 2014-04-01 , 05:43:18
    at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
    Message: Error while downloading packages.
    Exception:
    Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
    Type: Tvt.FileDownloader.DownloadException
    at Tvsu.Engine.Task.Task.StartExecution()
    at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
    at Tvsukernel.Logic.ProgressThread.InitSearch()
    Info 2014-04-01 , 05:43:18
    at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
    Message: Showing ERROR Message: < An error occurred while downloading packages. >

  • Java 7 Web start fails to download Java 1.6 version

    Sorry for the almost exact duplication of a previous thread, but that was closed (Java 7 Web start fails to download Java 1.6 version
    When launching an application requiring Java 1.6 with a Java 1.7 web start it fails when it tries to download 1.6 with the following message:
    "Unable to download http://javadl-esd.sun.com/update/1.6.0/1.6.0_29-b11.xml for installation"
    Problem only seems to occur on Windows 7 (64 bit), seems fine on Windows XP.
    Bug has been raised with Oracle by poster Matt Taylor - http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=7168311
    Does anybody have any ideas?
    Thanks,
    Lee.

    igor wrote:
    Could you please collect and provide more info.
    In particular:
    0) Explain how exactly you launch JNLP when it does not work.We have a website with a link to a jnlp file. User clicks on the link the jnlp file downloads and installs.
    "install the jnlp from the dos window" - do you mean run "javaws applicationURL"?Yes. But actually that only worked because we had already installed a Java 6 version.
    When it does not work do you use Deployment Toolkit to embed link into web page?
    1) screenshot of the errorHere are links to several screenshots of errors we get:
    http://dl.waterford.org/pics/error_install.png
    http://dl.waterford.org/pics/error2.png
    http://dl.waterford.org/pics/error3.png
    Here is a link to the error in the java webstart failure dialog (details):
    http://dl.waterford.org/pics/errormsg.txt
    2) Enable full trace details (see http://docs.oracle.com/javase/7/docs/webnotes/tsg/TSG-Desktop/html/plugin.html#gcexdf)
    and post trace fileHere is a link to the java console with full trace details:
    http://dl.waterford.org/pics/javaconsole.txt
    3) Install WireShark and see what http requests are made. Please post all request/response pairshttp://dl.waterford.org/pics/packets.pcap
    Edited by: 933472 on May 10, 2012 1:30 PM

  • I have like five GB's of ghost data (data the device claims is not there but it is still taking up space) on my I pad 2 from a failed movie download attempt. How do I fix that with out resting my iPad? I have only 1GB left of storage

    I have like five GB's of ghost data (data the device claims is not there but it is still taking up space) on my I pad 2 from a failed movie download attempt. How do I fix that with out resting my iPad? I have only 1GB left of storage
    The movie had gotten to the point that I could watch it all the way through but it still said processing and got stuck at that point and when I turned off the wifi to try to restart it, it deleted its-self but did not free up any of the storage It was taking up
    Restarting my iPad does not help
    Some thing similar also happened to my old laptop when trying to download the iOS 5 update to my laptop when it came out. It kept getting disconnected and every time it would try to start over and act like what had already been downloaded was not there though it was still taking up the storage space.
    And it continued repeating until it took up all of my storage space. The data file would not show up anywhere so I had to restore my laptop to the factory settings and that worked for awhile but I eventually had to get a new laptop.

    Did you try to set it up as new device, as explained in this article?
    How to erase your iOS device and then set it up as a new device or restore it from backups
    If this does not work, use iTunes to set it back to factory settings, which would also install the latest software:
    Use iTunes to restore your iOS device to factory settings - Apple Support

  • When I install Photoshop CC it says that an update failed to download and whenever I retry it doesn't work. How do I fix this?

    When I install Photoshop CC it says that an update failed to download and whenever I retry it doesn't work. How do I fix this?

    Update that fail can sometimes be downloade and installed manually also here is a Trouble shooting Update guide http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html#TroubleshootUpdates
    Adobe - Photoshop : For Windows
    Adobe - Photoshop : For Macintosh
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Software Updates ADR Issue: "Failed to download the update from the internet. Error = 5"

    "Failed to download the update from internet. Error = 5"
    The above is the error I am getting when running any ADR. The error is quite clear software updates are failing to download and Error = 5 being a permissions error its clear that the downloads are failing due to incorrect permissions applied to the download
    path. 
    Here is the last bit of my ruleengine.log, everything above is the same except for the update trying to be downloaded of course:
    Failed to download the update from internet. Error = 5
    SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
    5148 (0x141C)
    Failed to download ContentID 16860969 for UpdateID 16857152. Error code = 5
    SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
    5148 (0x141C)
    Downloading contents (count = 1) for UpdateID 16857255
    SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
    5148 (0x141C)
    List of update content(s) which match the content rule criteria = {16861141}
    SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
    5148 (0x141C)
    Downloading content with ID 16861141 in the package
    SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
    5148 (0x141C)
    Failed to download the update from internet. Error = 5
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    Failed to download ContentID 16861141 for UpdateID 16857255. Error code = 5
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    Failed to download any update SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
    Failed to download update contents. SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
    No new update was added to the package. Package "SCP0008A" would not be updated.
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    Failed to run the DownloadAction for the AutoDeployment.
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    STATMSG: ID=8706 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_RULE_ENGINE" SYS=SCCM-MPS.DSCICORP.COM SITE=SCP PID=2376 TID=5148 GMTDATE=Thu Jun 26 13:22:00.164 2014 ISTR0="SMS Rule Engine" ISTR1="Failed to download one or more
    content files" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    Enforcing Create Deployment Action SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
      Create Deployment Rule Action XML is: <DeploymentCreationActionXML xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><CollectionId>SCP00055</CollectionId><IncludeSub>true</IncludeSub><Utc>false</Utc><Duration>0</Duration><DurationUnits>Hours</DurationUnits><AvailableDeltaDuration>0</AvailableDeltaDuration><AvailableDeltaDurationUnits>Hours</AvailableDeltaDurationUnits><SuppressServers>Checked</SuppressServers><SuppressWorkstations>Unchecked</SuppressWorkstations><PersistOnWriteFilterDevices>Unchecked</PersistOnWriteFilterDevices><AllowRestart>true</AllowRestart><DisableMomAlert>false</DisableMomAlert><GenerateMomAlert>false</GenerateMomAlert><UseRemoteDP>true</UseRemoteDP><UseUnprotectedDP>true</UseUnprotectedDP><UseBranchCache>true</UseBranchCache><EnableDeployment>true</EnableDeployment><EnableWakeOnLan>true</EnableWakeOnLan><AllowDownloadOutSW>false</AllowDownloadOutSW><AllowInstallOutSW>true</AllowInstallOutSW><EnableAlert>true</EnableAlert><AlertThresholdPercentage>90</AlertThresholdPercentage><AlertDuration>7</AlertDuration><AlertDurationUnits>Days</AlertDurationUnits><EnableNAPEnforcement>false</EnableNAPEnforcement><UserNotificationOption>DisplaySoftwareCenterOnly</UserNotificationOption><LimitStateMessageVerbosity>false</LimitStateMessageVerbosity><StateMessageVerbosity>10</StateMessageVerbosity><AllowWUMU>true</AllowWUMU><AllowUseMeteredNetwork>true</AllowUseMeteredNetwork></DeploymentCreationActionXML>
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
      Rule XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
      Criteria Filter Result XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test
    ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
        Parsing Deployment Action XML...
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
        Parsing Rule XML... SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
    Could not find element DeploymentId SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
    Could not find element UpdateGroupId SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
    Could not find element UpdateGroupName SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
        SQL is: select cis.CI_ID from vCI_ConfigurationItems cis join vProvisionedCIs pci on cis.CI_ID = pci.CI_ID where cis.CI_ID in (16793068, 16793070, 16793441, 16793445, 16793531, 16793686, 16793688, 16794597, 16794600, 16794602, 16794604, 16795443,
    16795445, 16795709, 16795711, 16796210, 16796222, 16796292, 16796298, 16799495, 16799503, 16799602, 16799700, 16799703, 16799705, 16799712, 16799718, 16800300, 16800302, 16800367, 16800369, 16800371, 16800375, 16801224, 16801227, 16801237, 16801239, 16801287,
    16801289, 16801559, 16801566, 16801996, 16802034, 16802839, 16802841, 16803306, 16803310, 16803420, 16803422, 16806477, 16806479, 16809354, 16809360, 16809393, 16809397, 16809774, 16809786, 16809792, 16813338, 16813348, 16813636, 16813638, 16814948, 16814950,
    16815151, 16815153, 16817088, 16817102, 16817108, 16817398, 16817400, 16818677, 16818691, 16825397, 16840448, 16840458, 16840460, 16840462, 16840690, 16840700, 16840702, 16840710, 16840824, 16840826, 16842640, 16842641, 16842802, 16842803, 16842841, 16842870,
    16842871, 16842896, 16842917, 16843017, 16843042, 16843049, 16843051, 16845981, 16846404, 16846751, 16846757, 16848017, 16848021, 16848664, 16848687, 16849383, 16849385, 16852506, 16852514, 16852516, 16855484, 16857102, 16857151, 16857152, 16857255) order
    by cis.CI_ID SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
          0 of 115 updates are downloaded and will be added to the Deployment.
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    The rule resulted in no updates being found. Skip deployment creation or update...
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    CRuleHandler: Enforcing Actions for Rule 16777228 failed!
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    CRuleHandler: ResetRulesAndCleanUp() SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
    Updated Failure Information for Rule: 16777228
    SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
    5148 (0x141C)
    CRuleHandler: Deleting Rule 16777228 SMS_RULE_ENGINE
    6/26/2014 9:22:00 AM 5148 (0x141C)
    Found notification file C:\Program Files\Microsoft Configuration Manager\inboxes\RuleEngine.box\16777228.RUL
    SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
    5148 (0x141C)
    RuleSchedulerThred: Change in Rules Object Signalled.
    SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
    5228 (0x146C)
    Refreshed ScheduleList instance for Rule (16777228) from schedule string () with next occurence (12/31/1969 7:00:00 PM)
    SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
    5228 (0x146C)
    FindNextEventTime found next event for RuleID 0 as :1/1/2038 12:00:00 AM
    SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
    5228 (0x146C)
    RuleEngine: Got next rule execution time successfully. Next event is in  12369097 minutes
    SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
    5228 (0x146C)
    Sleeping for 15 minutes SMS_RULE_ENGINE
    6/26/2014 9:22:10 AM 5228 (0x146C)
    Also, I do not have a patchdownloader.log anywhere, Ive checked all aforementioned locations from various sources and it just simply does not exist on my SCCM server. Here is my setup:
    Server1: Primary server with all roles installed locally except the site database is on its own server. WSUS is installed locally here and DB is stored here. 
    Server2: SQL DB for Primary site DB
    Server3: Secondary remote site running MP, DP, SUP. DB is SQL Express local. 
    So the SUP role was installed successfully on both server1 first and server 2 second with the site servers accounts. The SUP Synchronizes successfully and I can see a large list of updates available for use but not downloaded of course. I have set WSUS option
    to store updates locally and have plenty of space at the target destination.
    So here is my issue, I have been working on this issue for the better part of a week and understand the error code from the ruleengine.log to be a permissions issue. I have also proved this out but creating a test ADR with minimal updates and applied NTFS perms
    to the target path for Modify with the everyone group (testing purposes only). The updates downloaded successfully. So this puts me right back to where I was, knowing its a permissions issue but not understanding what permissions are needed. Let me explain
    further.
    The best way to start is to show what perms I have to the target location for downloads/wsus/sup anything:
    Path: \\Server1\UpdatesAndDefinitions    (permissions being applied to the UpdatesAndDefinitions root folder)
    SCCMAdmin (account used for most SCCM tasks except for NA) / Modify / Share and NTFS
    Server1$ (primary site server) / Modify / NTFS
    Everyone / read and execute / NTFS and Share
    There are other system generated perms but the above three are the important ones. So hence my confusion I know that the SCCMAdmin account or the Server its self has to be accessing the target directory so why is it failing with a permissions issue?
    My next step was to enable Auditing on the target path. Doing so revealed just what I thought and through me into further frustration:
    A network share object was accessed.
    Subject:
    Security ID:
    SYSTEM
    Account Name:
    SCCM-MPS$
    Account Domain:
    DSCI
    Logon ID:
    0x3e7
    Network Information:
    Source Address:
    fe80::306a:8827:8672:3ba5
    Source Port:
    50329
    Share Name: \\*\UpdatesAndDefinitions
    A handle to an object was requested.
    Subject:
    Security ID:
    DSCI\sccmadmin
    Account Name:
    sccmadmin
    Account Domain:
    DSCI
    Logon ID:
    0xad903c
    Object:
    Object Server:
    Security
    Object Type:
    File
    Object Name:
    F:\UpdatesAndDefinitions
    Handle ID:
    0xf5c
    Process Information:
    Process ID:
    0x10cc
    Process Name:
    C:\Windows\explorer.exe
    Access Request Information:
    Transaction ID:
    {00000000-0000-0000-0000-000000000000}
    Accesses:
    READ_CONTROL
    ReadAttributes
    Access Mask:
    0x20080
    Privileges Used for Access Check:
    Restricted SID Count:
    0
    Now I may not be the best I traversing through the mess of audit entry's and translating them, but from what I can see the two accounts that have the proper share and ntsf perms ive listed above are indeed the ones accessing the target location and the audit
    code is success. I filter for failures and found no audits for failures whatsoever yet my downloads still fail religiously, unless of course I open myself up with the everyone group.
    So next... I tried adding in the Network Service account with proper permissions, the Local Service Account, my user account, and all no go's.
    Next... I remove the SUP roles from SCCM checked the logs for deinstall confirmations, and reinstalled these roles. No Go!
    If anyone can assist I would be in your debt and very grateful. 
    Oh last note, but very important note I'm running SCCM 2012 SP1 CU4
    Thanks,
    Michael
    MichaelSpaulding

    I just tested with the everyone group further; I added everyone with modify for ntfs and just read only for share and downloads failed!
    I then changed the share perms for everyone to change and the ntfs to read/execute and poof downloads complete! Obviously change share perms for everyone leaves me open which Id like to prevent, so finding what account is being used is crucial.
    I have already tried adding all of the SCCM accounts I use and the servers themselves as change perms to share and ntfs and have not had any luck.
    MichaelSpaulding

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