My IMac is frozen with the screen white apple logo appears and spinning wheel. Long empty rectangle is under the spinning wheel?

My IMac is frozen with the screen white ,apple logo appears and a spinning wheel under it. A long empty rectangle empty appears under the wheel and is empty.

Your iMac is trying to go into safe.  This usually happens when it has detected an issue with the OS or file system. 
Follow the steps outlined in http://support.apple.com/kb/TS2570

Similar Messages

  • HT201412 My iPod Touch 4th Gen keeps shutting off (like it's dying) and turns white and looks frozen...then an apple logo appears and takes a while to come back on. This only happens when I try to edit photos (cropping, especially)? Help me pleaseee!

    When this happened the first time, I seriously thought it wouldn't come back on. I was trying to crop something out of the of a photo and it shut off like it was dying (it was fully charged) and then froze, turned white, then an apple logo appeared. Once it turned on i went back to do what i was doing and it did it again. The next time it turned on, I went to play Design this Home, and it didnt shut off..so my only reasoning is that this happens when i edit a photo...i haven't done anything abnormal with my iPod and don't understand why this is happening...please please help!

    That is a known bug in iOS 5.1.1. The iPod "crashes" when editing photos. Just do not edit photos and wait for the next update. Most users have said it crashes when editing screen shots.

  • I didn't close my mac air down properly and when i tried to use it, the screen was frozen.  I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning.  Can you advise?

    i didn't close my mac air down properly and when i tried to use it, the screen was frozen.  I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning.  Can you advise?

    Try resetting the SMC
    Intel-based Macs: Resetting the System Management Controller (SMC)

  • My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP!

    My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP! Why Does This Happen And Is This Repairable?
    Let Me Know! Cheers
    Ryan Crawt
    [email protected]

    Its against the forum TOS to talk about J/B  phones.  you will have to use google to resolve your issue.

  • TS3274 My Ipad will not come on after reset. All i get is the little white apple to appear that is it. Any suggestions ?

    My Ipad will not come on after reset. All i get is the little white apple to appear that is it. Any suggestions ?

    Hi Dawg70,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281?viewlocale=en_US
    Cheers,
    Judy

  • I have an older iPod that no longer shows up in iTunes or appears to be charging.  When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point.  Is it dead for good?

    I have an older iPod that no longer shows up in iTunes or appears to be charging.  When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point.  Is it dead for good?

    If it is otherwise working, you can change the battery.  If you want to do it yourself, you can buy the part on eBay and other online sources.  Just make sure you know the type of iPod you have so that you get the right part.
    http://support.apple.com/kb/HT1353
    There are online guides, including the ones on this web site
    http://www.ifixit.com/Device/iPod
    (Note:  Most replacement batteries come with plastic/nylon tools seen in the guides.)
    You can also have a repair business do the work.
    If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes.

  • HT1430 My Ipad won't start up.  The apple logo appears and just stays on the screen. after a while it starts blinking every minute

    My Ipad won't start up.  The apple logo appears and just stays on the screen. after a while it starts blinking every minute

    Try recovery mode as described here.
    Note you may have to try to enter recovery mode more than one time to succeed.
    HT1808

  • When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?

    When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?

    Did you reset your iPad like this: Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.

  • My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does no

    My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?

    If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
    Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
    An Internet connection will be required (wired or wireless).
    At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
    Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk.

  • I resets my iphone without disabling touch ID lock, it restarts, apple logo appears, and it stays like that, it never starts till now, just the apple logo appears and stays that way, please give a solution???

    I resets my iphone without disabling touch ID lock, it restarts, apple logo appears, and it stays like that, it never starts till now, just the apple logo and stays that way, please give a solution???

    Hi ahmedsgh,
    I'm sorry to hear you are having issues with your iPhone. If it isn't responding or starting up past the Apple logo screen, you may find the troubleshooting steps outlined in the following article helpful, in particular this portion:
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Regards,
    - Brenden

  • Why does the Apple logo appears and disappears when I'm the iphone 4?

    When I'm using iphone 4 the Apple logo appears and disappears and appears lock screen. What to do? It' s a bug or a hardware problem?

    Hi sarasalves,
    Welcome to the Support Communities!
    If the Apple logo is flashing on your iPhone 4, you may need to put the iPhone in recovery mode so that you can restore it.  The article below explains how:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    I hope this information helps ....
    - Judy

  • Macbook Pro BIOS requires at least 1 minute before the Apple logo appears and Chime sounds.

    When I cold-boot my MacBook Pro, it takes a least 1 minute before I get the chime and Apple logo.
    Some background on the problem:
    After purchase I almost immediately installed Windows 7 on BootCamp and had no problems.
    Around 8 months ago I bought a SSD drive and CD-bay kit, put the original HD into the CD bay and the SSD in place of the original HD, installed OSX on the SSD and formatted the original OSX partition, this broke the Windows install.
    I tried in vain for around 2 months to repair the Windows partition without having to reinstall it to no avail, so I swapped the positions of the drives.
    Since then the Windows & OSX partitions work fine, however from a cold boot it takes upwards of 1 minute before the Apple logo appears and Chime sounds, after that it behaves as expected (maybe 20-30 seconds and I'm fully booted).
    Performing a soft restart behaves as expected too (Chime/Logo appear almost immediately and boot time is lightening fast!).
    When I close the lid, it exhibits a similar problem in that it takes about 1 minute before it has gone to sleep and I can't do anything to wake it until that time has past.
    It's not the end of the world, but it is slightly annoying, so any help would be greatly appreciated.
    My guess is some kind of EFI/BIOS problem, but I can't find any other examples of this problem and have no idea how I might fix.

    When in OS X go into System Preferences and Select Startup Disk. Then select the OS X entry, even though you are in OS X, and reboot.
    Some times the hardware gets confused as to which OS to boot and figuring it out can take some time. Once you select the OS X partition as the OS to boot to it should startup faster.
    If not then you have some other problem that I am not familiar with.
    You might also want to do a SMC reset, Google for the instructions found on the Apple KB site.

  • When i clicked on erase all content and setting in my iphone3, it first shut down and next the apple logo appears and then nothing happens, how to fix it

    when i clicked on erase all content and setting in my iphone3, it first shut down and next the apple logo appears and then nothing happens, its been 12hrs since like that. i tried force restart by clicking the home and sleep/wake button, and still same issue.

    I believe with the 3G and the older iOS, erase all content and settings acts differently than the newer iOS. You can use this support document http://support.apple.com/kb/HT1808 to place the phone in recovery mode and restore it.

  • When i try to install the mac os x 10.7.3 i start up the computer and apple logo appears and it stucks why? and what should i do?

    when i try to install the mac os x 10.7.3 i start up the computer and apple logo appears and it stucks why? and what should i do?

    How are you trying to install Lion 10.7.3? Where did you get that version as the current download version is 10.7.4.
    Why are you installing 10.7.3? What OS X version was on the computer before you started this install?

  • My iphone 5 is frozen on the screen that shows a cable and itunes symbol.  I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes.  The phone was mid update when it was disrupted....

    I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected.  Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes.  I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success.  ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes..  Please help!

    Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

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