My imac is infected with a bug.Help

my imac is infected with a bug.Help

If the problem could be adware or malware, a product you may have inadvertently downloaded
to do something and then found the computer acted up, there are ways to remove those things.
However it helps to know what computer model build year and OS X the machine is running.
Then what the problem is, with detail to describe what it is doing wrong, or not doing right...
If you have odd issues in Safari browser, there are methods and descriptions here that may help:
•Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
•Adware Removal Guide:
http://www.thesafemac.com/arg/
•Tech Guides: (malware, adware, & performance guides)
http://www.thesafemac.com/tech-guides/
Until communication is established, we can only wait to see what you can tell us about the problem.
For the most part, Macs just do not get infected.
In any event, a reply could help...
Good luck & happy computing!

Similar Messages

How can I determine if my iMac is infected with Malware. Internet is very slow at times.

Some time ago I opened a link in an email from a friend and later found out that his email address had been hijacked. The site the link took me to seemed innocuous, but ever since it seems that from time to time that my internet connection is very slow, as if there is not enough band width. Is it possible that my computer is infected with some sort of malware? How can I determine that? If it is infected how can the malware be removed?

Here is the report.
Problem description:
I clicked on a link in a email from a hacked email account and since then my internet connection runs very slow at times. I am concerned that my iMac may be infected with some sort of Malware
EtreCheck version: 2.1.6 (109)
Report generated January 21, 2015 at 12:26:10 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 1:8:36
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (398.65 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Support]
[loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.symantec.errorreporter-periodicagent.plist [Support]
[loaded] com.symantec.nis.application.plist [Support]
[running] com.symantec.uiagent.application.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.sec.faxdb.plist [Support]
[running] com.symantec.deepsight-extractor.plist [Support]
[loaded] com.symantec.errorreporter-periodic.plist [Support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Support]
[loaded] com.symantec.liveupdate.daemon.plist [Support]
[invalid?] com.symantec.MissedTasks.plist [Support]
[not loaded] com.symantec.nav.migrateqtf.plist [Support]
[invalid?] com.symantec.Sched501-1.plist [Support]
[running] com.symantec.sharedsettings.plist [Support]
[running] com.symantec.symdaemon.plist [Support]
[invalid?] com.symantec.symSchedDaemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
User Login Items: ℹ️
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Support]
GarminGpsControl: Version: 2.9.3.0 Release [Support]
NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Norton Internet Security [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Norton\nQuickMenu [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 100.60 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 1.00 TB
Total number of backups: 15
Oldest backup: 2013-08-01 22:49:49 +0000
Last backup: 2014-11-06 19:34:10 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 100.60 GB X 3)
Top Processes by CPU: ℹ️
      5% WindowServer
      1% Fitbit Connect Menubar Helper
      0% fontd
      0% AppleSpell
      0% launchservicesd
Top Processes by Memory: ℹ️
580 MB com.apple.dock.extra
322 MB SymDaemon
206 MB Google Chrome
168 MB spindump
155 MB mds_stores
Virtual Memory Information: ℹ️
7.46 GB Free RAM
2.59 GB Active RAM
1.51 GB Inactive RAM
1.05 GB Wired RAM
2.56 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 21, 2015, 11:23:52 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-21-112352_[redacted].cpu_res ource.diag [Details]
Jan 21, 2015, 11:18:14 AM Self test - passed

My iMac was infected with a virus or malware the other night. I was told that I didn't have any firewall protection. How do I fix that? And what kind of software should I use to protect my computer from further attacks?

I am running OS X Version 10.9.5 on n iMac I brought in 2011. Had a virus or malware attack the other night and a window opened with a # to call for help. Didn't know if I should trust the # but ended up calling it anyway and paid to have them 'fix' things. Was told I didn't have firewall protection. Am not sure if I do now. [It still says to allow all incoming connections]. So what do I do now? And what kind of antivirus program is recommended?
Firewall

Read "Ransomware" web pages.
Assuming you let the scam outfit remotely control your Mac, the information on it can no longer be considered secure. Neither can the Mac itself. You should immediately shut it down and take actions to prevent or recover from identity theft, which is quite likely to have occurred. This means contacting the financial institutions and other companies that may permit access to your accounts using login names and passwords, canceling and replacing credit cards, and similar actions that only you can know.
Determine if you can contest the charge made to your credit card for this criminal transgression.
And what kind of antivirus program is recommended?
None. The Mac is highly secure against malware or virus intrusion, but nothing can prevent you from willfully installing dubious software or granting remote access to criminals. No "anti-virus" software in the world will protect you from that. The OS X application firewall is not intended to prevent this sort of occurrence.

I mac seems to be infected with something

I'm afraid my imac is infected with something. When browsing on safari or firefox, new tabs randomly open with strange download websites or with a website that has nothing to do with what i was looking at or searching for., I'm afraid my imac is infected with something. When browsing on safari or firefox, new tabs randomly open with strange download websites or with a website that has nothing to do with what i was looking at or searching for. This is also after a program malware program called "mackeeper" somehow downloaded on my mac and has been deleted.

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

My iMac got infected and in cleaning it I lost my iPhoto application. How can I get it back? DO I need to buy it?

I have OS X Yosemite version 10.10.2 on my desktop. Recently it got infected with a bug and I had to get it cleaned up, but somehow my iPhoto application was lost. How can I get the application back on my computer? Do I have to buy it?

Reload it from the original source. If you got it with the computer, that will either be the computer's original disks or the Mac App Store depending on what its original OS was.
(123138)

JS: Psyme-AK help! (IMAC Avast infection)

Hi,
I was using Safari on my imac a few months ago- and I have a habit of resetting my safari every time i finish using it and when i reset it avast (avast! antivirus) had a pop-up saying that an infection was detected. it's called JS:Psyme-AK[Trj]. it was the cache file of the Safari so i pulled it in my trash and was thinking of secure emptying my trash but on second thought i pulled it in avast for the scanning and click delete from the avast app. Does this guarantee that the infection is being removed from my imac completely already? Is there anything i can or need to do?
And what exactly is this virus gonna do to my computer? Is it harmful for macs? or is it only targeted for Windows meaning I'm not at risk for anything? I know some viruses are only harmful for pcs so I wanted to know if I'm still at risk or not deleting it correctly or if I have to do anything.. I'm a total newbie here so please bear with me and explain if you can what I need to do. I just want to make sure that what I did will keep my computer virus free... and I don't want my computer to still have the virus "hidden" somewhere.. as I like to use my computer to purchase online, and it's a really uncomfortable feeling to have feeling like this trojan might be spying on my computer or something.
thanks in advance!
Oh and, I was wondering, can the mac inspector software the mac geniuses run at the app store for maintence check detect if my computer has a virus or if whatever I had damaged my computer?
I've attached a screen cap for your reference about the infection.

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. XProtect, Gatekeeper, and MRT reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Help! I have had my iMac G5 fitted with new Logic Board but it doesn't work

Help! I have had my iMac G5 fitted with new Logic Board but it doesn't work
I have just had my iMac G5 First Gen 1.8Ghz fitted with a new Logic Board under the Apple Repair Extension Programme for iMacs.
I got the iMac home from the repairers and switched it on and everything was working fine for about 2 hours and then all of a sudden the Error Page came up on the Screen (with a big On/Off Switch Logo) and it said I had to shut down.
So I shut it down waited a few minutes and then tried to re-boot it but nothing happened. All that happended was the Power Light in the Right hand corner came on..but nothing else....
Help! Any ideas what to do please?

If you have an external firewire drive (it has to be firewire, USB won't boot on a Rev A), plug it in to the firewire port and turn it on, then boot your iMac and see if it shows on the screen.
Have you tried to hit the eject (up arrow, the last button on the top row of the keyboard) button when you boot, perhaps the repairers left a disc in the drive? Then try and put your install disc in.
Miriam

Please could somebody help me I have an iMac which came with Tiger 10.4.10 installed I have lost my disks and I need to re-install after a hard drive failure. Where can I find this? I will upgrade to Snow Leopard after but I cannot go straight to SL

Please could somebody help me I have an iMac which came with Tiger 10.4.10 installed I have lost my disks and I need to re-install after a hard drive failure. Where can I find this? I will upgrade to Snow Leopard after but I cannot go straight to SL

You can go strait to SL, all you need is a retail SL DVD available from Apple for $20. The US online store has them at:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard

My imac is frozen with the following notice: USB over current notice. have tried powered hub, no help. have tried unplug and restart, no help. any suggestions?

my imac is frozen with the pop up notice of "usb over current notice, a usb device is currently drawing too much power. the hub it is attached to will be deactivated". have tried unplug and restart, no help. have tried power hub, no help. my wired keyboard and mouse do not work. help.

Unplug all devices including your mouse and keyboard. Now do a
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computer's power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
If it starts up normally plug in 1 item at a time. You may have a defective device that is drawing too much current.

IMac G5 (iSight) with 10.4.11: Screen always dimmed. Starts at full bright and a second later dimms and stays like that forever. Brightness controls work normally under this circunstance. Please help !!!

iMac G5 (iSight) with 10.4.11: Screen always dimmed. Starts at full bright and a second later dimms and stays like that forever. Brightness controls work normally under this circunstance. Please help !!!
Please don't tell me to adjust anything on the preferences, since I have tried all. I think it may be anoter kind of problem, maybe hardware related or anything.
I ran the Hardware repair DVD and everything was ok, but when the imac restarted the screen was very lit again, but when it went sleep, when it went awake again the screen got dimmed again. Because of that I think that the problem could be software related, but who knows. Excuse my english.

I can't see another possible answer - the longer your machine is up, the more the power supply is stressed, it protects itself by dimming the screen to lower the draw on it.

Trying to veiw videos from a website that requires me to download firefox and silverlight.My imac osx 10.5.8 will now download firefox. firfx tells me my mac is not compatible with ffox Please help me ? Thank you

trying to veiw videos from a website that requires me to download firefox and silverlight.My imac osx 10.5.8 will now download firefox. firfx tells me my mac is not compatible with ffox Please help me ? Thank you

There is a version of Firefox 4 available for PPC Macs:
TenFourFox 4.0.1 Firefox 4 For PowerPC Browser Released
Version 4.0.1 of TenFour Fox, FloodGap's port of Firefox 4 for Power PC
Macs that supports both Mac oS X 10.4 and 10.5. has been released.
Mozilla.org dropped support for OS 10.5 after Firefox 3.6 and for Power
PC with the fourth beta of Firefox 4.
TenFourFox uses almost all the same code as Firefox 4 and has nearly all
the same features, including faster JavaScript, WebM video, and HTML 5
and CSS 3 support, as well as new and emerging Web features, but with
the code needed to keep your Power Mac functional and fast. Out of beta
and it's ready for action, versiob 4.0.1 is a performance, security and
stability update incorporating Mozilla's Firefox 4.0.1 plus AltiVec acceler
-ation for WebM and browser graphics, and G5 JavaScript acceleration.
For more information, visit:
http://www.floodgap.com/software/tenfourfox/
Source: from http://www.applelinks.com - posted April 25, 2011)
Now for the intersting bit: TenFourFox, like Firefox, does not support most plug-ins. Unless you are prone to headaches (in which case don't) you can read about that here:
http://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
But there is a workaround!
Open TenFourFox and type in the address bar: about:config (no spaces) and click return. This gives you a warning that it might harm the application. Ignore that and click on 'I'll be careful, I promise' and you get the config file that you can edit - with great care.
Look/search (scroll down) for: tenfourfox.plugins.enabled
Set it to true. (Double click it to toggle it)
Now close TenFourFox, open it again, and Flash will now work, as it now uses the plug-ins that Safari has stored.
With SilverLight, Microsoft attempted to create their own version of what a replacement for Flash could be - but not to universal acclaim. You can read more about it here:
http://silverlight.net/
So, if you go to any sites that have been designed for this new Silverlight stuff, you can download the plug-in from here (but make certain that you are downloading SilverLight v.1.0 for OS X (10.4.8 upwards) if you are using a PPC Mac, but even this will not work with Safari 4. Version 2 only works with Intel Macs and does work with Safari 4/5. The solution is to download and install the latest version of Flip4Mac, which now includes a Silverlight component:
http://dynamic.telestream.net/downloads/download-flip4macwmv.htm
But the latest news is that Microsoft will probably abandon Silverlight in favour of HTML5:
http://www.appleinsider.com/articles/10/10/29/apples_ios_pushes_microsoft_to_dia l_down_silverlight_for_html5.html and
http://www.bbc.co.uk/news/technology-11673384

Hi my computer is infected with 733,exec.bat malware..even though I had eth elitist virus barrier,HELP what do I do??

Hi my mac book pro ( 1yr old) is infected with 733,exec.bat malware..even though I had installed virus barrierX6
HELP what do I do??

Hi
Message comes up when using the net.... the Virusbarrierx 6 program tells me with a pop up ..... asking me to repair quarantine etc.... I hit repair and it says virus eradicated... but then will come again at a new page..... some will say something like histplist....as file and others will be something to do with cookies etc. Could I delete all cookies/history and reset safari? ps I am on Lion operating system
thanks CHM

I have a Maxtor 3200 which has stopped communicating with my iMac for no reason can you help i'am running the latest system

I have a Maxtor 3200 which has stopped communicating with my iMac for no reason can you help i'am running the latest system

I have never seen this before. Try using these installers
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)

Unable to sync iMac address book with iPad. Can you please help?

Unable to sync iMac address book with iPad. Can you please help?

I have the same problem as Sheilaza but haven't been able to solve it using the advice offered. The same problem applies to my Calendars. When I look at my iPad settings in iTunes, it says:
Sync Contacts
Your contacts are being synced with your iPad over the air from iCloud.
Over-the-air sync settings can be changed on your iPad.
and the same for Calendars.
On the iPad, in iCloud settings, I have checked 'Contacts' and 'Calendars' as 'ON' but the Calendar remains blank and the Contacts are a very old version that was somehow created when I set up the iPad initially.
Any ideas?
Thanks.

I have an IMac and opened an email that may have been infected with a virus. How do I check my IMac for a possible virus?

I have an IMac and opened an email that may have been infected with a virus. How do I check my IMac for a possible virus? What does PPC mean?

You would be better posting this in the Lion forum.
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?view=discussi ons
It's possible you email contained a virus, but unlikely. There haven't been any reports of email viruses effecting the mac.
My understanding is the Apple provides security updates for all malware including viruses.
There have been reports of a --
-- Phoney virus checking program
-- flash malware.
ppc -- Power PC. An older computer processor used by Apple. Last Mac shipped with PPC was in 2006.
I've read about two virus checking programs for the mac. One is clamav. The rest are either junk or malware.
http://www.clamav.net/lang/en/
Security update.
http://support.apple.com/kb/HT1222

My imac is infected with a bug.Help

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