My imac is not recognizing my iphone 4s, what's to be done

my imac is not recognizing my iphone 4s, what's to be done

try another usb port
try another cable
update itunes to latests
check if iphoto can see it
test with another computer to see if it does detect it you can use a windows pc too
if non of those tests give any success then one should suspect the connector in your iphone is damaged

Similar Messages

  • My imac is not recognizing my iphone

    My computer for some reason has stopped recognizing my iphone. It worked 2 days ago when I synced it up & checked for updates. Please help!

    try another usb port
    try another cable
    update itunes to latests
    check if iphoto can see it
    test with another computer to see if it does detect it you can use a windows pc too
    if non of those tests give any success then one should suspect the connector in your iphone is damaged

  • Mac is not recognizing my iPhone- need help!!!

    Mac is not recognizing my iphone at all. I have done every suggestion I have found except for uninstalling then reinstalling maveric os x.  here is my reposrt from ENTRESOFT: entrecheck if that helps.. someone please help!!!!
    Hardware Information:
              iMac (21.5-inch, Late 2012)
              iMac - model: iMac13,1
              1 2.7 GHz Intel Core i5 CPU: 4 cores
              8 GB RAM
    Video Information:
              NVIDIA GeForce GT 640M - VRAM: 512 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 2:20:33
    Disk Information:
              APPLE HDD ST1000LM024 disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 999.35 GB (262.86 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.symantec.kext.internetSecurity          (5.3.1f8)
              com.symantec.kext.pf          (5.6.1f9)
              com.symantec.kext.ips          (3.9.1f9)
              com.symantec.kext.fw          (5.3.1f9)
              com.symantec.kext.SymAPComm          (12.6.1f9 - SDK 10.6)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [invalid] com.oracle.java.Helper-Tool.plist
              [loaded] com.symantec.deepsight-extractor.plist
              [failed] com.symantec.errorreporter-periodic.plist
              [loaded] com.symantec.liveupdate.daemon.ondemand.plist
              [loaded] com.symantec.liveupdate.daemon.plist
              [not loaded] com.symantec.nav.migrateqtf.plist
              [loaded] com.symantec.sharedsettings.plist
              [loaded] com.symantec.symdaemon.plist
              [loaded] fi.polar.libpolar.plist
              [loaded] fi.polar.polard.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [invalid] com.oracle.java.Java-Updater.plist
              [failed] com.symantec.errorreporter-periodicagent.plist
              [loaded] com.symantec.nis.application.plist
              [loaded] com.symantec.uiagent.application.plist
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.google.Chrome.framework.plist
              [loaded] com.google.keystone.agent.plist
    User Login Items:
              iTunesHelper
              Google Drive
              Alfred
              WebSync
              ElementsAutoAnalyzer
    3rd Party Preference Panes:
              Flash Player
              Norton\nQuickMenu
    Internet Plug-ins::
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 11.9.900.170 - SDK 10.6
              Default Browser: Version: 537 - SDK 10.9
              Unity Web Player: Version: UnityPlayer version 4.1.2f1
              NortonInternetSecurityBF: Version: 1.7.0 - SDK 10.6
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Bad Fonts:
              None
    Old applications:
              Pages:          Version: 4.3 - SDK 10.5
                        /Applications/iWork '09/Pages.app
              iSkysoft Helper Compact:          Version: 2.2.6.4 - SDK 10.5
                        /Users/Elin/Library/Application Support/Helper/iSkysoft Helper Compact.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   2%          DashboardClient
                   1%          WindowServer
                   1%          EtreCheck
                   0%          SymDaemon
                   0%          dpd
    Top Processes by Memory:
              426 MB          iPhoto
              262 MB          SymDaemon
              246 MB          mds_stores
              180 MB          com.apple.WebKit.WebContent
              172 MB          Finder
    Virtual Memory Statistics:
              2.56 GB          Free RAM
              3.26 GB          Active RAM
              1.24 GB          Inactive RAM
              955 MB          Wired RAM
              917 MB          Page-ins
              0 B          Page-outs

    When you have uninstalled it, repair permissions and restart your Mac.
    You don't need anti-virus on a Mac:
    There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac will NOT be infected by a virus, it may have other security-related problem, but more likely a technical problem unrelated to any malware threat.
    You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
    https://discussions.apple.com/docs/DOC-2435
    More useful information can also be found here:
    www.thesafemac.com/mmg

  • I recently upgraded to ios7 and now my PC is not recognizing my iphone

    I am having several problems.  I recently upgraded to ios7 and now my PC (Windows 7) is not recognizing my iphone.  1) I am getting an error message when itunes opens: "Itunes could not connect to the iphone because it is locked with a passcode. You must enter your passcode on the iphone before it can be used with itunes."  How did it get locked and how do I unlock it without losing my data?  What do they mean by passcode?  I don't have a 4-number code to get into my iphone activated.  In fact, I've never had a passcode.
    2) I cannot download my photos from my iphone onto my computer because my computer doesn't recognize my iphone.  In other words, my iphone does not show up on my computer (no iphone icon, no DCIM folder). 
    3) This is a separate issue but it is also very confusing: I went online to check my iCloud and I cannot see any data (icloud.com).  But I know that I set up iCloud when I upgraded to ios7 and it backs up my data every night. What am I doing wrong, am I unable to see my data and photos?
    Why is this happening?  It was bad enough that when I upgraded to ios7, I lost my Notes - I have no idea why they didn't return.  But now essentially my iphone is not recognized when connected to my computer and this is very frustrating.  I have read numerous previous postings regarding downloading photos onto the PC and regarding this passcode error and cannot find a resolution, so I would appreciate any help.

    No problem!
    This will make it easy for you:
    http://www.tuaw.com/2011/07/09/quicken-wont-run-on-lion-heres-10-mac-apps-to-cur e-those-blue/

  • Iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB

    iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB.  I already tried uninstalling and reinstalling iTunes....still nothing.  Any ideas?

    Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

  • Itunes and windows ( 8 ) are not recognizing my iphone 4s ios 7

    i'm connecting my iphone to my computer windows 8 and it doesn't recognize it, it says it's a usb error, and also the battery charger dosn't work anymore
    please help me

    Hi lucafromve,
    Thanks for visiting Apple Support Communities.
    The steps in our iPhone assistant can help if iTunes for Windows is not recognizing your iPhone:
    http://www.apple.com/support/iphone/assistant/itunes/
    Regards,
    Jeremy

  • HT6001 the version 11.1.4 of iTunes not working good because it's not recognizing my iPhone and I can't do anything.

    the version 11.1.4 of iTunes not working good because it's not recognizing my iPhone and I can't do anything.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (If this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.

  • My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

    My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

    I have an external firewire burner; it never shows on the desktop unless I insert a CD or DVD - that icon will then show (if I have my preferences set to show those on the desktop). Hae you checked in Disk Utility (Applications > Utilities) to see if it is listed under drives?

  • Itunes is not recognizing my iphone.

    Itunes is not recognizing my iphone. when i plug my iphone in, iphoto pops up and my photos appear but nothing happens on itunes. i have a mac pro.

    Try Here  >  http://support.apple.com/kb/ts1591

  • I have a new Windows laptop with iTune that is not recognizing my iPhone 5?

    I have a new Windows laptop with iTune that is not recognizing my iPhone 5? I have the latest version of iTune and when I open iTune it comes up with an error message that " the registry settings used by the itunes driver for importing and burning CDs and DVDs are missing" Thismessage always come up, even after installing the latest version of iTunes.

    Same is here
    Have a MacBook Pro , upgraded to Lion and now cannot download music from CD to ITunes "... An unknown error occurred (-50)".
    Help

  • I downloaded carbon copy. transferred entire internal hd  to new replacement HD  thru USB.  computer booted from replacement hrdrive. then installed replacement hard rive into iMac. when rebooting imac did not recognized new replacement hd.

      i downloaded carbon copy. transferred entire internal hd  to new replacement HD  thru USB adapter kit.  computer booted from replacement hrdrive. then i erased the internal hardrive and reloaded the operating system.( i needed to find out if the hard drive was bad or virus/worm was the cause). then installed replacement hard drive into iMac. when rebooting, imac did not recognized new replacement hd. i also upgraded memory at the same time.  ok what did i do wrong. do i have to remove the new replacement hardrive to extract the data.

    It should not matter. CCC will "clone" the recovery partition as well, but not knowing exactly what operation you had CCC perform it is difficult to know what may have gone wrong - it has many customizable options and you have to choose the correct one.
    I have performed the same transplant as you described and didn't have a problem, but if your Mac is not recognizing the internal HD you really have no choice other than to reinitialize it as suggested. After that, install OS X, upgrade to Mountain Lion if required, and migrate your old account(s) from your backup.
    my backups have backups.
    I assume you didn't mean that literally. Have redundant backups - don't "back up your backups".

  • TS1702 Computer is not recognizing my iPhone and it can't be synched

    Recently, my computer is not recognizing my iPhone 4 and so it can't sync.  What do I need to fix this?

    Be prepared to lose everything on your iPhone but it should be backed up in iTunes so you can restore from your backup.
    Try Recovery Mode... http://support.apple.com/kb/HT1808

  • Itunes is not recognizing my iphone 4s?

    itunes is not recognizing my iphone 4s?

    For a Windows PC try this http://support.apple.com/kb/TS1538
    For a Mac try this http://support.apple.com/kb/TS1591

  • HT1923 iTunes is not recognizing my iphone 4s?

    iTunes is not recognizing my iphone 4s?

    I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
    http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
    I hope this helps you and any other users.

  • Syncing- Itunes is not recognizing my Iphone

    Itunes is not recognizing my Iphone when I open Itunes to Sync recently added information.

    I'm having the same issue but the apple solution did not solve the problem. Apple mobile device is started and i reinstalled itunes several times but it still only recognizes the iphone camera but it doesn't show in itunes for sync.
    This problem is very recent and everything has been working fine for 6 months with the same configuration.
    The cable is not the problem, nor is the iphone as i tested it with different cables and computers.
    Any help is appreciated.

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