My iMac is running REALLY slow - could my hard disc be dying?

I have a 27" iMac with a Core i7 chip and 8GB of RAM.
It has always worked really fast with absolutely everything I have tried with it.
It worked fast in Snow Leopard. I upgraded it to Lion in September and it still worked fast (though a tiny bit slower perhaps than Snow Leopard).
In the last week, the machine's speed has slowed to an absolute crawl and I am almost constantly getting the spinning beach ball.
By a crawl, I mean that opening iTunes can take five minutes. Opening the Applications folder inside Finder can take five minutes. During times of this slowness, the spinning beach ball animates and I can move the mouse cursor, but I cannot get any response from the machine.
The machine is so slow that it is basically unuseable - I cannot wait five minutes to open a document!
What is really odd is that the computer will be really slow for 4-5 minutes, and then for perhaps 40 seconds or so I will get maybe one minute where things work at normal speed, before the speed drops back to a crawl.
Even restarting the computer takes an age.
My theory is that something in the computer has malfunctioned - either the motherboard or the hard disc.
I have run a few disc utilities (Disk Utility, Apple Hardware Diagnostic, TechTool 5), and the SMART status of the hard disc appears to be good and all reports check back successfully - although they all take longer than I'd expect. Whether that means the hard disc is really fine or not, I'm not clear.
I had one other hard disc die on me once, and that just died and was gone, but if my hard disc is dying then the problem it is showing is intermittent, i.e. it is only working part of the time.
At present I am making a backup of the iMac hard disc by having booted the iMac in Firewire Target Disk mode and manually copying files across. However, so far it has only managed 1GB of about 432GB and is estimating that it will take 2 days to complete the task.
Has anybody got any advice - is the hard disc or the motherboard a likely culprit?
The machine is under warranty at least, but I can't figure out whether to drag the machine into an Apple Store, or to phone AppleCare and get them to pick it up. If the machine would be repaired while I waited at the Apple Store then that would be great but I doubt this would happen.
Any advice?
P.S. I checked for runaway processes... nothing to find in Activity Monitor. CPU is about 5% max. Lots of free RAM. Hard disc is only half full.

mccltd wrote:
How do you load lion onto an exteranl disk and boot from it as I would like to give that a try.
I presume its an external usb drive?
thanks
Hi,
I used an external hard disc - Western Digital MyBook 500GB drive.
All you do is run the Lion installer, which you can redownload from the Mac App Store if you've bought it. As part of the Lion installer it asks which drive you want to install to.
To save having to redownload the Lion installer every time, once the download has completed from the Mac App Store, but before you have run the installation process, you can extract the disc image and retain it for future use (if you don't extract the disc image, then it gets deleted at the end of the installation process and you'd have to redownload it again next time).

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        8 GB RAM Upgradeable
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            BANK 1/DIMM0
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        Battery Health: Normal - Cycle count 155
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
        NVIDIA GeForce GT 330M - VRAM: 256 MB
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        Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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    USB Information: ℹ️
        JMicron Samsung S2 Portable 1 TB
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            /Library/Extensions/tap.kext
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            /Library/Extensions/tun.kext
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        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
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        tap: Path: /System/Library/StartupItems/tap
        tun: Path: /System/Library/StartupItems/tun
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        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.logmein.hamachimb.plist [Click for support]
        [running]    com.logmein.logmeingui.plist [Click for support]
        [running]    com.logmein.logmeinguiagent.plist [Click for support]
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        [failed]    com.rim.BBLaunchAgent.plist [Click for support] [Click for details]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
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        [loaded]    com.hamachix.tuncfgd.plist [Click for support]
        [running]    com.logmein.hamachi.plist [Click for support]
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        [killed]    com.apple.coreservices.appleid.authentication.plist
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        [killed]    com.apple.periodic-monthly.plist
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        [failed]    com.adobe.AdobeCreativeCloud.plist [Click for support]
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        [running]    com.rim.BBAlbumArtCacher.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.autodesk.adlm.plist [Click for support]
        [running]    com.autodesk.backburner_manager.plist [Click for support]
        [running]    com.autodesk.backburner_server.plist [Click for support]
        [loaded]    com.autodesk.backburner_start.plist [Click for support]
        [running]    com.autodesk.dl_mpd.plist [Click for support]
        [running]    com.autodesk.sw_bwmgr.plist [Click for support]
        [running]    com.autodesk.sw_dbd.plist [Click for support]
        [running]    com.autodesk.sw_ifffs.plist [Click for support]
        [running]    com.autodesk.sw_probed.plist [Click for support]
        [running]    com.autodesk.sw_server.plist [Click for support]
        [loaded]    com.autodesk.sw_start.plist [Click for support]
        [running]    com.autodesk.wiretapgateway.plist [Click for support]
        [loaded]    com.autodesk.wiretapgateway_start.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
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        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
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        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
        NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 [Click for support]
        ATTConnectEventEntry: Version: 10.7.111 - SDK 10.9
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        Add To Amazon Wish List
        iMedia Converter Deluxe 
        DivX Plus Web Player HTML5 <video>
        Pin It Button
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             6%    discoveryd
             3%    WindowServer
             3%    Activity Monitor
             2%    ReportCrash
             2%    RimAlbumArtDaemon
    Top Processes by Memory: ℹ️
        206 MB    Finder
        155 MB    MacKeeper
        86 MB    Safari
        69 MB    com.apple.iTunesLibraryService
        64 MB    mds_stores
    Virtual Memory Information: ℹ️
        54 MB    Free RAM
        939 MB    Active RAM
        784 MB    Inactive RAM
        1.09 GB    Wired RAM
        71.74 GB    Page-ins
        2.56 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 18, 2015, 07:55:10 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75510_[redacted].crash
        Mar 18, 2015, 07:54:30 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75430_[redacted].crash
        Mar 18, 2015, 07:53:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75346_[redacted].crash
        Mar 18, 2015, 07:52:09 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75209_[redacted].crash
        Mar 18, 2015, 07:50:17 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75017_[redacted].crash
        Mar 18, 2015, 07:49:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74918_[redacted].crash
        Mar 18, 2015, 07:48:24 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74824_[redacted].crash
        Mar 18, 2015, 07:47:31 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74731_[redacted].crash
        Mar 18, 2015, 07:46:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74652_[redacted].crash
        Mar 18, 2015, 07:46:20 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74620_[redacted].crash
        Mar 18, 2015, 07:45:59 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74559_[redacted].crash
        Mar 18, 2015, 07:45:49 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74549_[redacted].crash
        Mar 18, 2015, 07:45:39 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74539_[redacted].crash
        Mar 18, 2015, 07:45:29 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74529_[redacted].crash
        Mar 18, 2015, 07:45:17 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74517_[redacted].crash
        Mar 18, 2015, 07:45:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74505_[redacted].crash
        Mar 18, 2015, 07:44:55 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74455_[redacted].crash
        Mar 18, 2015, 07:44:35 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74435_[redacted].crash
        Mar 18, 2015, 07:44:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74421_[redacted].crash
        Mar 18, 2015, 07:44:06 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74406_[redacted].crash
        Mar 18, 2015, 07:27:04 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72704_[redacted].crash
        Mar 18, 2015, 07:26:53 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72653_[redacted].crash
        Mar 18, 2015, 07:26:44 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72644_[redacted].crash
        Mar 18, 2015, 07:26:33 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72633_[redacted].crash
        Mar 18, 2015, 07:26:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72616_[redacted].crash
        Mar 18, 2015, 07:25:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72546_[redacted].crash
        Mar 18, 2015, 07:25:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72521_[redacted].crash
        Mar 18, 2015, 07:24:54 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72454_[redacted].crash
        Mar 18, 2015, 07:24:34 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72434_[redacted].crash
        Mar 18, 2015, 07:24:19 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72419_[redacted].crash
        Mar 18, 2015, 07:24:08 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72408_[redacted].crash
        Mar 18, 2015, 07:23:56 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72356_[redacted].crash
        Mar 18, 2015, 07:23:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72346_[redacted].crash
        Mar 18, 2015, 07:23:37 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72337_[redacted].crash
        Mar 18, 2015, 07:23:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72325_[redacted].crash
        Mar 18, 2015, 07:23:15 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72315_[redacted].crash
        Mar 18, 2015, 07:23:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72305_[redacted].crash
        Mar 18, 2015, 07:22:56 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72256_[redacted].crash
        Mar 17, 2015, 11:51:56 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15156_[redacted].crash
        Mar 17, 2015, 11:51:41 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15141_[redacted].crash
        Mar 17, 2015, 11:51:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15127_[redacted].crash
        Mar 17, 2015, 11:51:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15116_[redacted].crash
        Mar 17, 2015, 11:51:04 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15104_[redacted].crash
        Mar 17, 2015, 11:50:53 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15053_[redacted].crash
        Mar 17, 2015, 11:50:41 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15041_[redacted].crash
        Mar 17, 2015, 11:50:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15027_[redacted].crash
        Mar 17, 2015, 11:50:15 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15015_[redacted].crash
        Mar 17, 2015, 11:49:58 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14958_[redacted].crash
        Mar 17, 2015, 11:49:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14946_[redacted].crash
        Mar 17, 2015, 11:49:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14925_[redacted].crash
        Mar 17, 2015, 11:49:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14914_[redacted].crash
        Mar 17, 2015, 11:49:03 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14903_[redacted].crash
        Mar 17, 2015, 11:48:48 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14848_[redacted].crash
        Mar 17, 2015, 11:48:31 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14831_[redacted].crash
        Mar 17, 2015, 11:48:17 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14817_[redacted].crash
        Mar 17, 2015, 11:48:03 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14803_[redacted].crash
        Mar 17, 2015, 11:47:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14752_[redacted].crash
        Mar 16, 2015, 01:07:34 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30734_[redacted].crash
        Mar 16, 2015, 01:07:19 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30719_[redacted].crash
        Mar 16, 2015, 01:07:09 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30709_[redacted].crash
        Mar 16, 2015, 01:06:57 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30657_[redacted].crash
        Mar 16, 2015, 01:06:47 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30647_[redacted].crash
        Mar 16, 2015, 01:06:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30636_[redacted].crash
        Mar 16, 2015, 01:06:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30625_[redacted].crash
        Mar 16, 2015, 01:06:14 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30614_[redacted].crash
        Mar 16, 2015, 01:06:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30602_[redacted].crash
        Mar 16, 2015, 01:05:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30552_[redacted].crash
        Mar 16, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30542_[redacted].crash
        Mar 16, 2015, 01:05:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30531_[redacted].crash
        Mar 16, 2015, 01:05:21 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30521_[redacted].crash
        Mar 16, 2015, 01:05:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30511_[redacted].crash
        Mar 16, 2015, 01:04:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30458_[redacted].crash
        Mar 16, 2015, 01:04:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30448_[redacted].crash
        Mar 16, 2015, 01:04:37 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30437_[redacted].crash
        Mar 16, 2015, 09:33:24 AM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-16-093324_[redacted].crash

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My macbook pro is running really slow, is it the memory?

    I'm using a Mac OS X, version 10.7.5, and my storage has 277 gb free left out of 500gb. What should i do to make my macbook run faster? It's running really slow, (even my itunes lags when playing a song). Please help, thank you!

    You could try permission repair.
    http://support.apple.com/kb/HT1452
    You could also try PRAM reset
    http://support.apple.com/kb/HT1379
    If those two don't work go to Apps>Utilites>Activity Monitor and look at your processes. At the top click where it says my processes and change it to All Processes. Look and see if there is anything that is eating up an abnormal amount of memory.

  • My 17 inch mac book pro is running really slow

    Since upgrading to mavericks my 2010 17 inch macbook pro is running really slow. I'm thinking of completely rebuilding my machine and using an old OS. Is this the best solution? Or should I rebuild with mavericks first?
    My mac spec is 2.8 GHz Intel Core i7 with 8GB 1067 Mhz DDR3

    The only thing that you can do from a mechanical prospective is install a faster HDD, either a SSHD or a SSD.  A 17" 201 MBP will not accept more than 8 GB RAM.
    Though Snow Leopard is the most efficient OSX from Apple to date, your MBP should run Mavericks without difficulty.  You might have some third party software that could be your problem.  Noted culprits are AV and so called 'cleaning' or 'performance' applications.  There may be others as well.
    If you download and post an EtreCheck report, it may provide some clues:
    http://www.etresoft.com/etrecheck
    Ciao.

  • Photoshop Elements 12 runs really slow and is almost unusable.

    Photoshop (and Premiere) Elements 12 runs really slow and is almost unusable.
    All other high end software works perfectly including 3D rendering software.
    27" iMac mid 2011.
    16gb of RAM.
    Over 100gb free hdd space.
    Radeon HD card 2GB.
    3.4 GHz Intel Core i7.
    I have tested on tiny low quality images as well.
    I bought this with the bundled Premiere Elements which is also unusable even with the smallest and lowest quality video file.
    iMovie works fine as does other video editing software. I ONLY have an issue with Photoshop and Premiere Elements 12.
    Mavericks 10.9.3
    Elements 12.1

    After the latest update, Firefox is much better. Using it again.

  • MB running really slow...

    Over the past couple of weeks, I've noticed that my MB (10.5.2, 2.2/1GB/60GB) has been running really slow. For instance, I just tried to open a Finder window, and waited almost ten seconds for it to show up.
    On average, I have six to seven apps open at a time (Safari, Mail, iCal, iTunes, Stickies, BOINC, Adium, etc.) but usually only half or so are doing anything (i.e. playing music, browsing the web, etc).
    According to iStat and the Activity Monitor, I usually have ~250 MB of RAM either Inactive or Free, so I wouldn't think it would be a memory bottleneck.
    Any thoughts? Anyone else ever have a similar experience?

    Maybe I should have looked up "BOINC" before I responded. I think that is the culprit. It is one of those things that won't be doing anything if you are looking at it. That is how it is designed to work. But if it thinks you are idle, it could be doing things and gobbling up your RAM. Then, when you start to do something, there could be quite a bit of effort to switch over. If you had more RAM, it wouldn't be a big deal.
    Also, "inactive RAM" isn't free. It could be slowing your system due to swapping. Here is more info.
    I would say either stop running BOINC or get more RAM or both.

  • My 2011 13'' MacBook Pro has started to run really slow.

    I have a 2011 13" MacBook pro and this week it has started to run really slow. Specifically it takes about 3 to 4X longer to do just about every task. The only thing ive done recently was update from Lion 10.7.3 to 10.7.4 and a Safari update. Are there any suggestions on what I should do to fix it or on what could be the potential cause?

    Things That Can Keep Your Computer From Slowing Down
    If your computer seems to be running slower here are some things you can do:
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    SuperDuper!
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
    If nothing here seems to help, then reinstall Lion:
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

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    video play back runs really slow its all stick and not smooth why is this i thought macbook pro was fast for this stuff. or will it work better
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    It was suggested I move this question to IPhoto or IMovie which I did. 
    Well moving to a different discussion group did not provide an answer to this question either. But what I finally did was import one batch of photos and videos into IPhoto for a given day at a time. Working with these I could change the date and times in order to get them in the original sequench taken. Then I would create an album with that batch. These would all be on the same day (IMove was closed for this phase). Then I would open IMovie, generate the thumbnails for that album, and select the album I had created. This was necessary because the importing process in IPhoto was using incorrect dates for my video so it was a real struggle finding them in IMove until I developed this approach.
    I believe that this whole process was so screwy because I was importing from an external hard drive not a camera. I had these photos on a PC and did not have the original cameras to use to import directly which I am fairly sure would have made this easier!

  • I believe my macbook pro hard drive is bad.  I erased the drive and reinstalled the OS and the macbook still runs really slow.  I dont know if the hard drive is the issue.

    I believe my macbook pro hard drive is bad.  I erased the drive and reinstalled the OS and the macbook still runs really slow.  I dont know if the hard drive is the issue.

    Did you try an SMC reset too? It's easily done and none of those resets to the best of my knowledge hurt anything. When I was fooling with my system, which at one point was a home made Fusion setup, I needed to reset the SMC sometimes to get the drives recognized. Reading the documentation the sudden motion sensor is drive related but that seems to be about it.
    Some more specifics may be needed about the drive itself, the model number of your unit, and the OS version you're running.
    At present, the problem seems sort of odd to me. FWIW cable problems can be quite intermittent. I used Scannerz to find some of the problems on my original system that I later converted to a new HD and SSD combo. It can find lots of problems if you learn how to use it right (HD problems, logic board system faults, and cable problems) but you need to get a system at least partially up and running to use it, and it doesn't sound to me like your there right now (in other words, don't go out and buy it because at this point I don't know how it could help you)
    Another word of advice would be to not go out and start throwing parts at a problem unless you have a good idea what the source of the problem is. If you have a logic board problem, new drives and new cables won't make it go away, you'll just be wasting your money. Logic board problems, cable problems, and drive problems can all have very similar end user symptoms. The article that I linked above named "Hard Drive Problems" has a section on general symptoms of problems and if you read the article it becomes clear there's a lot of overlap associated with different types of problems.
    I assume that your unit isn't under warranty. If, by chance it is I wouldn't even fool with it and I'd take it to Apple and let them deal with the problem. You also might want to check with whatever Apple sources you have available to test your system, like an Apple store, and see how much they'll charge (if anything) to evaluate the system.
    I certainly hope this helps.

  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
    My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.wdhelper.plist
      [running] com.seagate.TBDecorator.plist [Support]
      5 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.trendmicro.itis.dca.plist [Support]
      [running] com.trendmicro.itis.uimgmt.agent.plist [Support]
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist [Support]
      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
      npBcsMcTcIO: Version: Unknown [Support]
    Safari Extensions: ℹ️
      Trend Micro Toolbar [Installed]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 498.88 GB Disk used: 493.84 GB
      Destinations:
      Jens Seagate Backup [Local]
      Total size: 999.86 GB
      Total number of backups: 6
      Oldest backup: 2014-06-24 10:33:56 +0000
      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 493.84 GB X 3)
      My Passport for Mac [Local]
      Total size: 2.00 TB
      Total number of backups: 14
      Oldest backup: 2013-08-21 19:19:35 +0000
      Last backup: 2014-12-19 11:44:23 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% coreaudiod
          5% CarboniteDaemon
          4% iMovie
          3% JustCloud
          3% Wondershare Player
    Top Processes by Memory: ℹ️
      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
    Virtual Memory Information: ℹ️
      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
      Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
      Dec 26, 2014, 02:22:01 PM Self test - passed
      Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

    Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

    You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
    So the first piece of advice is to make sure you have a back up of everything.
    You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
    Here's the link for the US.  http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    As for MS Office, you will need the original disk that it came on to reinstall it.

  • My iPad is running really slow, and I can't connect to my iTunes account or App Store ,keeps saying can't connect to server ,but have another iPad in house and it's working fine

    My ipad is running really slow, and it will not let me connect to iTunes or App Store, but have another iPad in house which is working fine I,please help

    Try a hard reset by pressing the Home button and Wake / Sleep button at the same time, keep them both pressed until the Apple Logo appears on the screen.
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