My imac is very slow
My imac is very slow. I ran a program and this is what I got. Sorry I do not know what it means. Can someone please help me to speed up mu imac?
EtreCheck version: 1.9.11 (43) - report generated 8 June 2014 5:08:20 PM AEST
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:9
Disk Information:
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 632.99 GB (385.51 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 6.28 GB (6.27 GB free)
OPTIARC DVD RW AD-5670SC
USB Information:
Apple Inc. Built-in iSight
Sony Storage Media 4.05 GB
MANAN'S USB (disk1s1) /Volumes/MANAN'S USB: 4.04 GB (3.57 GB free)
Apple Computer, Inc. IR Receiver
Microsoft Microsoft® Nano Transceiver v1.0
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions:
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[kext loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.wire.USBEthernetController (1.0.5) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
[running] GSInGameService.plist Support
Problem System Launch Agents:
[running] org.thebends.iphonedisk.mobile_fs_util.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[invalid] com.Affinegy.InstaLANd.plist
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] Jack.plist Support
Launch Agents:
[running] com.Affinegy.InstaLANa.plist Support
[running] com.conduit.loader.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
default.jpg
Belkin Router Monitor
EyeTV Helper
EyeTV
uTorrent
Spotify
Genieo
RealPlayer Downloader Agent
HP Product Research
HP Scheduler
Internet Plug-ins:
DirectorShockwave: Version: 12.1.2r152 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
VLC Plugin: Version: 1.0.5 Support
Silverlight: Version: 4.0.60531.0 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
googletalkbrowserplugin: Version: 1.9.2.1599 Support
npgtpo3dautoplugin: Version: 0.1.43.4 Support
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Omnibar: Version: 1.2
Searchme: Version: 1.3
Slick Savings: Version: 2.0
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Growl Support
MacFUSE Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% EyeTV
0% RealPlayer Downloader Agent
0% fontd
0% PluginProcess
Top Processes by Memory:
238 MB Safari
209 MB WebProcess
102 MB Genieo
82 MB Finder
82 MB WindowServer
Virtual Memory Information:
1.52 GB Free RAM
1.43 GB Active RAM
377 MB Inactive RAM
439 MB Wired RAM
246 MB Page-ins
0 B Page-outs
Thank you very much. I did the steps you advised and now its running well. I am worried about the malwares. I ran the same things again and this is what I got. Have those softwares removed?
EtreCheck version: 1.9.11 (43) - report generated 9 June 2014 12:47:17 AM AEST
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:2:29
Disk Information:
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 632.99 GB (385.64 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 6.28 GB (6.27 GB free)
OPTIARC DVD RW AD-5670SC
USB Information:
Apple Inc. Built-in iSight
Sony Storage Media 4.05 GB
MANAN'S USB (disk1s1) /Volumes/MANAN'S USB: 4.04 GB (3.57 GB free)
Apple Computer, Inc. IR Receiver
Microsoft Microsoft® Nano Transceiver v1.0
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions:
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[kext loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.wire.USBEthernetController (1.0.5) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
[running] GSInGameService.plist Support
Problem System Launch Agents:
[running] org.thebends.iphonedisk.mobile_fs_util.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[invalid] com.Affinegy.InstaLANd.plist
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] Jack.plist Support
Launch Agents:
[running] com.Affinegy.InstaLANa.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
default.jpg
Belkin Router Monitor
EyeTV Helper
EyeTV
uTorrent
Spotify
Genieo
RealPlayer Downloader Agent
HP Product Research
HP Scheduler
Internet Plug-ins:
DirectorShockwave: Version: 12.1.2r152 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
VLC Plugin: Version: 1.0.5 Support
Silverlight: Version: 4.0.60531.0 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
googletalkbrowserplugin: Version: 1.9.2.1599 Support
npgtpo3dautoplugin: Version: 0.1.43.4 Support
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Omnibar: Version: 1.2
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Growl Support
MacFUSE Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
47% Genieo
10% Safari
8% WebProcess
2% WindowServer
1% EyeTV
Top Processes by Memory:
123 MB WebProcess
111 MB Safari
89 MB Genieo
78 MB WindowServer
66 MB Finder
Virtual Memory Information:
1.90 GB Free RAM
1.17 GB Active RAM
277 MB Inactive RAM
417 MB Wired RAM
228 MB Page-ins
0 B Page-outs
Similar Messages
-
My iMac is very slow to boot after installing Yosemite
Hi
My iMac is very slow after installing Yosemite. Can any one help? Here is my Etrecheck below
EtreCheck version: 2.1.5 (108)
Report generated 20 December 2014 9:38:19 pm AWST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.8 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:5:38
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (680.79 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
HP Photosmart 5520 series
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) [Support]
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) [Support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[not loaded] com.splashtop.streamer-for-root.plist [Support]
[running] com.splashtop.streamer-for-user.plist [Support]
[running] com.teamviewer.teamviewer.plist [Support]
[running] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[loaded] com.avast.update.plist [Support]
[not loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.splashtop.streamer-daemon.plist [Support]
[loaded] com.splashtop.streamer-srioframebuffer.plist [Support]
[loaded] com.teamviewer.Helper.plist [Support]
[running] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[not loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
VLCStreamer Application (/Applications/VLCStreamer.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 318.55 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 84
Oldest backup: 2013-09-21 09:42:27 +0000
Last backup: 2014-12-20 11:26:14 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU: ℹ️
3% com.apple.WebKit.WebContent
1% WindowServer
1% Safari
1% TeamViewer_Service
0% com.avast.daemon
Top Processes by Memory: ℹ️
219 MB com.apple.WebKit.WebContent
133 MB com.avast.daemon
90 MB ocspd
77 MB mds_stores
73 MB Dropbox
Virtual Memory Information: ℹ️
82 MB Free RAM
1.70 GB Active RAM
1.67 GB Inactive RAM
829 MB Wired RAM
2.20 GB Page-ins
111 KB Page-outs
Diagnostics Information: ℹ️
Dec 20, 2014, 09:35:40 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2014-12-20-213540_[redacted].c pu_resource.diag [Details]
Dec 20, 2014, 09:33:21 PM Self test - passed
Dec 20, 2014, 09:11:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2014-12-20-211153_[reda cted].crashUninstall Avast and CleanMyMac2.
Avast Un-install
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
My imac is very slow recently. What can I do to fix that?
My imac is very slow recently. What can I do to fix that?
What is slow?
Lauching of applications? Loading of internet web site? - Both?
How much available space is on your hard drive? -
My iMac running very slow some times its hang, its happened after I update Lion, please anybody advice me what to do?
See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths, and
Myths of required versus not required maintenance for Mac OS X for information. -
IMAC running very slow. Activity monitor shows hpdot4d using about 500% cpu. How can I fix this?
Using mavericks OS X 10.9.5
Help!Have restarted computer, process hpdot4d has disappeared. Have printed a page from HP printer but computer fine now.
Thanks. -
IMac is very slow and sluggish, keeps churning when editing files or on internet
My iMac is running slow and sluggish, it takes several minutes to edit a word document or search the internet ... intermittently it runs great but productivity is near zero when to edit a sentence in a Word document takes several minutes. When typing an email the cursor stops and if you keep typing it eventually fills in what was typed even though you can't see it when typing. Ran Etrecheck ... report is attached.
Problem description:
iMac mid 2010 is running very slow … takes too long to edit documents and open internet sites … increased RAM a month ago from 4 to 12 GB
EtreCheck version: 2.1.8 (121)
Report generated March 6, 2015 at 8:25:35 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 3 days 23:34:34
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (636.35 GB free) - 523 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet Pro 8500 A910
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Hewlett-Packard HP LaserJet Professional P1606dn
Neat NeatConnect Scanner
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[running] com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[running] com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
[running] com.tmobile-rocket20.zerocd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.printerAgent.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 11.2.202.235 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.5.9r620 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
GoToMyPC Preferences [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 363.00 GB
Destinations:
Taylor Technology Time Caps [Network]
Total size: 2.00 TB
Total number of backups: 91
Oldest backup: 2014-01-13 06:38:23 +0000
Last backup: 2015-03-06 14:07:22 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 363.00 GB X 3)
Top Processes by CPU: ℹ️
81% CarboniteDaemon
4% WindowServer
3% Neat
1% HP Scanner 3
0% Microsoft Word
Top Processes by Memory: ℹ️
3.05 GB Neat
1.46 GB CarboniteDaemon
232 MB Microsoft Word
232 MB Finder
219 MB WindowServer
Virtual Memory Information: ℹ️
327 MB Free RAM
4.78 GB Active RAM
4.18 GB Inactive RAM
1.15 GB Wired RAM
125.62 GB Page-ins
298 MB Page-outs
Diagnostics Information: ℹ️
Feb 12, 2015, 10:18:58 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details]Matt ... got it done, recovery repair said Hard Drive OK. Re-ran EtreCheck report attached ... still having the same issues. Everything is fully backed up to Carbonite and Time Machine ... let me know if you see other conflicts or if it is the hard drive I will work to get it repaired.
Thanks.
EtreCheck version: 2.1.8 (121)
Report generated March 6, 2015 at 9:28:28 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:2:41
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (643.46 GB free) - 21 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet Pro 8500 A910
Apple, Inc. Keyboard Hub
Apple Inc. iPhone
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Hewlett-Packard HP LaserJet Professional P1606dn
Neat NeatConnect Scanner
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[running] com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[running] com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
[running] com.tmobile-rocket20.zerocd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.printerAgent.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 11.2.202.235 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.5.9r620 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
GoToMyPC Preferences [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 355.88 GB
Destinations:
Taylor Technology Time Caps [Network]
Total size: 2.00 TB
Total number of backups: 91
Oldest backup: 2014-01-13 06:38:23 +0000
Last backup: 2015-03-06 14:07:22 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 355.88 GB X 3)
Top Processes by CPU: ℹ️
25% CarboniteDaemon
3% WindowServer
2% systemstatsd
1% launchd
0% HP Scanner 3
Top Processes by Memory: ℹ️
129 MB CarboniteDaemon
103 MB ocspd
77 MB Safari
52 MB Dock
39 MB mds_stores
Virtual Memory Information: ℹ️
9.94 GB Free RAM
1.48 GB Active RAM
539 MB Inactive RAM
922 MB Wired RAM
1.01 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 6, 2015, 09:24:22 AM Self test - passed
Feb 12, 2015, 10:18:58 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details] -
Problem description:
I have a very slow imac. In particular chrome browser is slow. Programs such as microsoft office and itunes slow to open.
Help please?
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 16:15:39 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 3:9:25
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (136.36 GB free)
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
/System/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0) [Support]
[loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Support]
[running] com.epson.ecrp.launcher.plist [Support]
[loaded] com.epson.ews.launcher.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.Logitech.Control Center.Daemon.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
[running] net.culater.SIMBL.Agent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
[running] com.wdc.WDDMservice.plist [Support]
[running] com.WesternDigital.WDSmartWareD.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Degrees UNKNOWN (missing value)
Music Manager UNKNOWNHidden (missing value)
Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
StatusMenu Application (/Library/Application Support/WDSmartWare/StatusMenu.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.5 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.6.6
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Use
Problem description:
I have a very slow imac. In particular chrome browser is slow. Programs such as microsoft office and itunes slow to open
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 16:15:39 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 3:9:25
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (136.36 GB free)
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
/System/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0) [Support]
[loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Support]
[running] com.epson.ecrp.launcher.plist [Support]
[loaded] com.epson.ews.launcher.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.Logitech.Control Center.Daemon.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
[running] net.culater.SIMBL.Agent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
[running] com.wdc.WDDMservice.plist [Support]
[running] com.WesternDigital.WDSmartWareD.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Degrees UNKNOWN (missing value)
Music Manager UNKNOWNHidden (missing value)
Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
StatusMenu Application (/Library/Application Support/WDSmartWare/StatusMenu.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.5 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.6.6
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Logitech Control Center [Support]
MusicManager [Support]
Rapport [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
11% iTunes
1% WindowServer
1% rapportd
0% usbmuxd
0% fontd
Top Processes by Memory: ℹ️
290 MB Google Chrome
84 MB iTunes
70 MB Google Chrome Helper
37 MB WindowServer
24 MB MusicManagerHelper
Virtual Memory Information: ℹ️
71 MB Free RAM
1.26 GB Active RAM
593 MB Inactive RAM
224 MB Wired RAM
3.26 GB Page-ins
1.58 GB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 01:06:56 PM Self test - passed
r internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Logitech Control Center [Support]
MusicManager [Support]
Rapport [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
11% iTunes
1% WindowServer
1% rapportd
0% usbmuxd
0% fontd
Top Processes by Memory: ℹ️
290 MB Google Chrome
84 MB iTunes
70 MB Google Chrome Helper
37 MB WindowServer
24 MB MusicManagerHelper
Virtual Memory Information: ℹ️
71 MB Free RAM
1.26 GB Active RAM
593 MB Inactive RAM
224 MB Wired RAM
3.26 GB Page-ins
1.58 GB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 01:06:56 PM Self test - passedYou need to install more RAM.
Your year and model IMac can take a total of 6 GBs of RAM.
Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com).
The 6 GB RAM kit can be found here.
http://eshop.macsales.com/shop/memory/iMac/Intel_Core_2_Duo_PC2-6400
If you haven't use this application often, completely uninstall CleanMyMac.
Total, useless "junkware"/"Garbageware"/malware.
http://macpaw.com/support/cleanmymac-classic/knowledgebase/how-to-uninstall-clea nmymac-classic
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Ditch ALL Googlewares. They are ALL a serious resource hog on the OS X system.
https://support.google.com/chrome/answer/95319?hl=en
https://support.google.com/drive/answer/2375081?hl=en
If you do not like Apple's Safari web browser, download, install and try Mozilla FireFox, instead.
The current, up-to-date version of FireFox is fully compatible with OS X and is regularly updated by the great developers of the Mozilla group.
I have, also, stopped using the Google search engine, regularly and use DuckDuckGo as my default search engine.
You have too many and duplicate user login/startup items.
Add or remove automatic items
Choose Apple menu > System Preferences, then click Users & Groups.
Select your user account, then click Login Items.
Do one of the following:
Click Add below the list on the right, select an app, document, folder, or disk, then click Add.
If you don’t want an item’s windows to be visible after login, select Hide. (Hide does not apply to servers, which always appear in the Finder after login.)
Select the name of the item you want to prevent from opening automatically, then click Delete below the list on the right. -
IMac is very slow after switching to OSX Mavericks
I'm still getting used to the philosophy of this site, so excuse me if I stray. I had posted in a different thread and was asked to start a new thread.
I have a 20-inch, Early 2008 iMac and I've been upgraded to 10.9.4 for a few weeks. I did have the fan problem, but sorted that out, forget what I did but may be able to retrace my steps.
But, the machine is so slow now - really not tolerable. Every program I launch just takes a lot of time. Even launching Textedit that used to just flash up is sow. Safari is now very slow to launch. Google, which I use all the time and was normally slow, is now excruciating. Logging on, I have to wait a long time to even put in the PW. Once open, most applications are tolerable. But, like others have mentioned, the machine is just slower at everything. I watch "Activity Monitor" to see what's using what for memory and CPU, and nothing new with that compared to 10.6.8 except it's not as good giving me the information I want in an quickly readable form.
Do I need to just go back to 10.6.8, or is this Mac's hardware is not compatible with 10.9.4? It seemed that the upgrade was recommended for this machine.
I'd appreciate any thoughts, recommendation, suggestions. Thanks!
PS: I was asked to send top 5 CPU and then the average User CPU....
Firefox 6.7%
Activity Monitor 1.0 %
Window Server 0.8%
Firefox Plugin 1.1%
kernel_task 0.4%
User: 4 - 11%
As you know, these constantly change, but I just jotted things down in the list above. Nothing was taking any serious time. Firefox will momentarily go up to 30%. I know when Time Machine is slowing things down because I can see it backing up with the icon on the menu bar, but that's not only when it's slow. It's just always slow starting applications or opening new windows in Firefox, opening a new window in Word or Excel. I always have Activity Monitor open to watch for anything unusual, like if Firefox is bogging me down.
The question is should I expect this OS to be bogging this machine down, in general? Thanks!It would be nice to know how much RAM is installed. A report of this would help:
You should use Activity Monitor to check for:
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).
Download and install EtreCheck 1.9.12. Run on your system and copy and post results here. -
Brand new iMac running very slow!
I just purchased brand new iMac on January 2nd (the specifications are below). The computer seems to be running very slow just doing normal everyday tasks. I have barely even used the computer and the only installations I've done where the ones recommended from the app store. I saw I had an itunes update the other day and went to install, the computer sat there for 5 minutes before it did anything. After it installed the app store still had the badge icon #1 next to it as if it never installed. During the installation I was listening to pandora, I tried to turn down the music and it took about 45 seconds before it turned down. I finally tried to log out of my account and it took over 2 minutes to log out.
I haven't had the opportunity to mess with anymore since yesterday. I feel a brand new computer like this shouldn't be running this slow. Does anyone have any suggestions? I will probably be contacting Apple Support after I get off work and maybe even exchanging the computer for a new one.
21.5-inch: 2.7GHz
Specifications
2.7GHz quad-core Intel Core i5
Turbo Boost up to 3.2GHz
8GB (two 4GB) memory
1TB hard drive1
Intel Iris Pro GraphicsIf you are referring to this icon for the App Store:
the red numeral 1 is to tell you there is an update available. It may even have started to download, and been paused.
As far as your Mac's performance goes the Apple Store is the place to take it. You have paid for a one year warranty, and of course there is the option to return it within 15 days. Good luck. -
Imac is very slow with downloading mail
My imac is the ast weeks very slow with downlaoading mail.
I am using mail 5.3 from apple
Nothing has recently been chanched in my internet setting or internet speed
Anybody an idea what can be wrong?Hi, I worked out what you recommended, but I do not see any difference at speed.
Mail starts normal, though that is also somewhat slow,
Before it has finished downloading mail (even is there os no mail!) it takes sometimes 2 minutes!
Also there was no"boing"when starting up, with following your procedure, is it normal? -
IMac connection very slow via airport
I hope some of you on the forum can help me as I'm rather puzzled. My internet has always been running at a good speed ,20mbs real time 12-17mbs. Before christmas I experienced a dip in the speed. I thought it was the ISP and contacted them. It turn out that there was a fault in the area. That should naw have been fixed and running speed tests on my macbook pro's proved that correct. I'm now getting the full 20mbs. How ever the iMac is painstakingly slow on the network and when going on the internet. speedtest.net gives me a >1mbs on downloads and > .5mbs. My 17" macbook pro which is placed next to the iMac in the office upstairs is running full tilt 20mbs download and <2mbs upload. This is very frustrating as I can't understand why the difference can be so big. I've restarted router, modem, iMac. Reinstall of Snow Leopard (Clean) repaired permissions, HDD. Have i got something wrong with the airport, spyware/virus (don't see that being the case) If any one of you guys/girls has any idea's solution please let me know.
TomI think I'm having a similar problem. I have a late 2006 24-iMac C2D 2.4 and it is has very slow internet access. I understand that there is so many variables but I have another iMac (same model) and a late 2009 Macbook Pro and they have no problems. I've had the internet connection tested and it is working fine.
I can't figure out what the problem is.
Likewise, I've done the same things: reset airport, modem, moved computer, and reinstalled OSX.
I have no antivirus software.
Message was edited by: Pbtaco
Message was edited by: Pbtaco -
Just bought my wife the new iMac (20" 2.4GHz). Connected her old G4 Mini in firewire mode. Transferred her applications and files. Everything is working but the computer is very slow. Much slower than my version 2 macbook. It surfs so slow and Safari has locked up several times. This is on her regular websites not something new. All her apps on the mini were the PowerPC variety and not universal binaries. Could this be an issue? I had Firefox that was optimized for the G4 processor on the mini. It worked on the iMac but was slow. I just installed the latest universal binary Firefox and it is faster but the hard drive is thrashing constantly. Now it only has 1 GB of RAM (I will upgrade) but still, I am only running 1 app... Was importing from a G4 a bad idea?
KarlI ACTUALLY think so!
I have the same iMac you have and it's SUPER fast! and I also have just 1GB Ram... but I'll tell you what I did...
First, I went online and got *Universal drivers* for my *Scanner, Wacom pen tablet* etc... then I got the Universal versions of *CockTail, SuperDuper, HandBreak, Stuffit, Adium, Firefox*... time consuming I know but if they were AVAILABLE for Intel... it didn't seem to be a good idea to SAVE time... just an afternoon that maybe would have cost me a couple days trying to fix future compatibility issues...
After doing that, I installed ONLY three *PPC Apps*, the ones I really need: *Photoshop CS, Flash and Dreamweaver 8*... actually my website is all in Flash, I only use Dreamweaver as a FTP program to upload my files...
Both Flash and Photoshop will run under ROSETTA... even taking lots of RAM, they still run faster than in my old iMac G5 with 2GB Ram... *duo to the Intel processor*...
At least I know that ALL DRIVERS are the original Intel... the iMac is super fast.. I just moved from ATT&T (disgusting 300 KBPS) to ComCast reaching *5 MBPS* on both the *G4 mini* and the *2.4GHz Intel Core 2 Duo iMac*...
Such a great experience, the large clear screen... a fast machine and a great connection...
If I were you I'd spend a Sunday *re-installing Leopard* and looking for the *Intel version of some Apps*... you don't have to sit in front of the computer all day... you can load the installation DVD and open a beer and come back after a while and download Leopard updates (and open another beer...) cook and listen to a good music... do little by little one day!
If I have a major problem I always re-install the OS... I can't work on a sluggish machine! Better a day doing it than suffering for a LONNNNNNNNNG time!
Cheers!
: ) -
Mavericks on brand new iMac is very slow
I have a brand new iMac with the basic configuration and the latest version of Mavericks. I use iLife, iWork, Photoshop, Office, Dropbox and Mailplane as the main programs but it is very slow. I did not restore from a Time Machine backup and installed all programs and files separately but I often get the beachball and the computer is often very slow, it also takes a while to start up. Is there any way to see what is slowing everything down?
When I look at the activity monitor there are hundreds of processes but kernel_task always seems to be using 700mb+.
Any ideas would be hugely appreciated.Hi, thanks for helping. Here are the results from your program.
In response to the other poster's question the beachball happens with iMOvie, iPhoto, Mailplane and photoshop.
Thanks..---
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
Intel Iris Pro - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:34:53
Disk Information:
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 999,35 GB (548 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
HP Deskjet D2300 series
Western Digital Ext HDD 1021 2 TB
iTunes backup (disk2s1) /Volumes/iTunes backup: 1,1 TB (142,21 GB free)
Archive (disk2s2) /Volumes/Archive: 900,26 GB (490,8 GB free)
Western Digital Ext HDD 1021 2 TB
iMac backup (disk1s1) <not mounted>: 899,97 GB
iTunes (disk1s2) <not mounted>: 1,1 TB
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.bombich.ccc.plist 3rd-Party support link
[System] com.bombich.ccc.scheduledtask.B7A50B7A-D119-42A1-8C3E-EDF408B7B87E.plist 3rd-Party support link
[System] com.bombich.ccc.scheduledtask.DC273830-C535-44B5-B601-D0F0504330F4.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.bombich.ccc-user-agent.plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
Mailplane 3
TinyGrab
Dropbox
TextExpander
Skype
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 10.1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
1Password: Version: 4.1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 420.35 GB
Destinations:
iMac backup [Local] (Last used)
Total size: 838.16 GB
Total number of backups: 21
Oldest backup: 2014-01-05 03:58:08 +0000
Last backup: 2014-04-13 19:28:15 +0000
Size of backup disk: Too small
Backup size 838.16 GB < (Disk used 420.35 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% iMovie
3% PhotoStreamAgent
3% iPhoto
1% iTunes
1% WindowServer
Top Processes by Memory:
901 MB iMovie
688 MB Finder
483 MB iPhoto
442 MB iTunes
295 MB com.apple.MediaLibraryService
Virtual Memory Information:
99 MB Free RAM
3.50 GB Active RAM
3.42 GB Inactive RAM
860 MB Wired RAM
5.94 GB Page-ins
103 MB Page-outs -
Hi,
I have bought a used Imac
I have updated memory and hd.
It works fine most of the time but
sometimes it becomes very slow and I see the colored ball in between operations.
Could anyone help me find out what is going on.
Thank you
Jean-Pierre Sainfeld
Model Name: iMac
I have updated memory and hd.
Model Identifier: iMac8,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM81.00C1.B00
SMC Version (system): 1.30f1
Vendor: Intel
Product: ICH8-M AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported
Hitachi HDS723030ALA640:
Capacity: 3 TB (3,000,592,982,016 bytes)
Model: Hitachi HDS723030ALA640
Revision: MKAOA580
Serial Number: MK0311YHG7P7UA
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Rotational Rate: 7200
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Not Supported
Volumes:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
BSD Name: disk0s1
ephraim3tb:
Capacity: 3 TB (3,000,249,008,128 bytes)
Available: 2.69 TB (2,687,080,443,904 bytes)
Writable: Yes
File System: Case-Sensitive Journaled HFS+
BSD Name: disk0s2
Mount Point: /Did the previous owner erase and reinstall the Mac OS X?
Make sure there's enough free space on the hard drive.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
The Spinning Beach Ball of Death
Hopefully you were able to get the original install discs that came with the Mac so you can verify and if necessary repair the startup disk.
Using Disk Utility to verify or repair disks -
IMac running very slow; how can I fix it?
My iMac is running so slow, I can hardly use it all. All kinds of spinning balls, etc. I don't even know where to look to diagnose. If I restart, it will be faster for awhile. Both Safari and Firefox are running very slow...or not at all. I have repaired permissions and hard drive. I have dumped permissions for Safari and Finder and anything else that seemed involved. I checked my memory....this is the report I got. Does the fact that the first one say "disabled" mean anything? I will appreciate help you can give me.
Memory Slots:
ECC: Disabled
BANK 0/DIMM0:
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0xCE00000000000000
Part Number: 0x4D342037305432393533455A332D43453620
Serial Number: 0x772E336D
BANK 1/DIMM1:
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0x2C00000000000000
Part Number: 0x3848544631323836344844592D3636374531
Serial Number: 0xE00CB01CQuestions and Answers:
How full is your Mac's hard drive? * Capacity: 248.92 GB. * Available:175.18. *Used 73.75GB on disk.
How many applications do you run simultaneously in the background while working in another application? *Not many. I try to remember to quit open apps especially when the computer runs slowly. I always have open Calendar, Mail, Safari.
Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X. *I have an anti virus but I do not let it run. I turn in on to check files and email now and then.
Do you run any "crapware" like Mackeeper or any other type of so called hard drive "cleaning" apps? *No, I have none.
One thing I notice is that when I turn it off at night, it runs very well the next day until I've been on it for a few hours then it gets really bad. Last night, it wouldn't work at all so I gave up and turned it off. This afternoon I turned it back on and it has been working very well ever since.
Thanks for looking at this. I have never checked my hard drive before so I didn't know how much it had on it, but it doesn't seem like it is too full.
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