My iMac (late 2012) Keeps Shutting Down
The computer continues to shut down without any warning. I contacted apple support through chat and then over the phone and checked the hardware plus reinstalled Mavericks. It continues to shut down unexpectedly every couple of days. Can someone tell me what to do next? This is the report:
Anonymous UUID: EA2CA359-0AE3-503D-1020-5B08276D283D
Mon Mar 24 10:57:55 2014
panic(cpu 3 caller 0xffffff80260b9eec): "complete() while dma active"@/SourceCache/xnu/xnu-2422.90.20/iokit/Kernel/IOMemoryDescriptor.cpp:262 0
Backtrace (CPU 3), Frame : Return Address
0xffffff8032d13970 : 0xffffff8025c22fa9
0xffffff8032d139f0 : 0xffffff80260b9eec
0xffffff8032d13a30 : 0xffffff7fa61f6b06
0xffffff8032d13a70 : 0xffffff7fa61ecab2
0xffffff8032d13ac0 : 0xffffff7fa6a1c2ca
0xffffff8032d13b10 : 0xffffff7fa6a1fc3a
0xffffff8032d13b60 : 0xffffff7fa62840d4
0xffffff8032d13bb0 : 0xffffff7fa627e14e
0xffffff8032d13c00 : 0xffffff7fa627e21c
0xffffff8032d13c30 : 0xffffff7fa6b3c7fd
0xffffff8032d13d30 : 0xffffff7fa6ca5166
0xffffff8032d13de0 : 0xffffff7fa6ca5f51
0xffffff8032d13e20 : 0xffffff7fa6cb383e
0xffffff8032d13ed0 : 0xffffff7fa6cbb475
0xffffff8032d13ef0 : 0xffffff80260ae020
0xffffff8032d13f30 : 0xffffff80260acac2
0xffffff8032d13f80 : 0xffffff80260acb97
0xffffff8032d13fb0 : 0xffffff8025cd6ff7
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7fa61e9000->0xffffff7fa620dfff
com.apple.iokit.IOUSBFamily(675.4)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xffff ff7fa6b39000->0xffffff7fa6b99fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fa62bb000
com.apple.driver.AppleUSBXHCI(670.4)[91761100-07BD-32B9-AAE7-6BE5C6623809]@0xff ffff7fa6ca4000->0xffffff7fa6cc0fff
dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7fa6b39000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fa62bb000
com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.6)[C7B04E3E-37FF-3DC4-A0ED-92 DDCE6FCB98]@0xffffff7fa6279000->0xffffff7fa62a3fff
com.apple.iokit.IOSCSIBlockCommandsDevice(3.6.6)[160F02BC-97C1-3119-BD28-4B2ED1 21C501]@0xffffff7fa6a1b000->0xffffff7fa6a2ffff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.6)[C7B04E3E-37FF-3DC4-A0ED-92 DDCE6FCB98]@0xffffff7fa6279000
dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7fa61e9000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000025a00000
Kernel text base: 0xffffff8025c00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 126264086340326
last loaded kext at 124867704036224: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa8004000, size 49152)
last unloaded kext at 124939674275961: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa8004000, size 32768)
loaded kexts:
com.intego.virusbarrier.kext.realtime 772
com.intego.netbarrier.kext.process 653
com.intego.netbarrier.kext.network 653
com.intego.netbarrier.kext.monitor 653
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.GeForce 8.2.4
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.9 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: Backup+ BK
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: G500
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4
It did a lot better. Here it is 6 days later and it shut down again. Here is the report. I did take the intego software off, so I don't know why it shows up. Any idea of what I need to do next?
Anonymous UUID: EA2CA359-0AE3-503D-1020-5B08276D283D
Sun Mar 30 20:32:35 2014
panic(cpu 0 caller 0xffffff80078b9eec): "complete() while dma active"@/SourceCache/xnu/xnu-2422.90.20/iokit/Kernel/IOMemoryDescriptor.cpp:262 0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f01cb970 : 0xffffff8007422fa9
0xffffff80f01cb9f0 : 0xffffff80078b9eec
0xffffff80f01cba30 : 0xffffff7f87addb06
0xffffff80f01cba70 : 0xffffff7f87ad3ab2
0xffffff80f01cbac0 : 0xffffff7f8816e2ca
0xffffff80f01cbb10 : 0xffffff7f88171c3a
0xffffff80f01cbb60 : 0xffffff7f881350d4
0xffffff80f01cbbb0 : 0xffffff7f8812f14e
0xffffff80f01cbc00 : 0xffffff7f8812f21c
0xffffff80f01cbc30 : 0xffffff7f87bed7fd
0xffffff80f01cbd30 : 0xffffff7f87c4b166
0xffffff80f01cbde0 : 0xffffff7f87c4bf51
0xffffff80f01cbe20 : 0xffffff7f87c5983e
0xffffff80f01cbed0 : 0xffffff7f87c61475
0xffffff80f01cbef0 : 0xffffff80078ae020
0xffffff80f01cbf30 : 0xffffff80078acac2
0xffffff80f01cbf80 : 0xffffff80078acb97
0xffffff80f01cbfb0 : 0xffffff80074d6ff7
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f87ad0000->0xffffff7f87af4fff
com.apple.iokit.IOUSBFamily(675.4)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xffff ff7f87bea000->0xffffff7f87c49fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f879ff000
com.apple.driver.AppleUSBXHCI(670.4)[91761100-07BD-32B9-AAE7-6BE5C6623809]@0xff ffff7f87c4a000->0xffffff7f87c66fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f879ff000
dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7f87bea000
com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.6)[C7B04E3E-37FF-3DC4-A0ED-92 DDCE6FCB98]@0xffffff7f8812a000->0xffffff7f88153fff
com.apple.iokit.IOSCSIBlockCommandsDevice(3.6.6)[160F02BC-97C1-3119-BD28-4B2ED1 21C501]@0xffffff7f8816d000->0xffffff7f88180fff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.6)[C7B04E3E-37FF-3DC4-A0ED-92 DDCE6FCB98]@0xffffff7f8812a000
dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f87ad0000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000007200000
Kernel text base: 0xffffff8007400000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 141794928740516
last loaded kext at 140661664936995: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8835e000, size 49152)
last unloaded kext at 140789213804216: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8835e000, size 32768)
loaded kexts:
com.intego.netbarrier.kext.network 653
com.intego.netbarrier.kext.process 653
com.intego.netbarrier.kext.monitor 653
com.driver.LogJoystick 2.0
com.logitech.driver.LogiGamingMouseFilter 1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.GeForce 8.2.4
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.driver.XsanFilter 404
com.apple.BootCache 35
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.security.quarantine 3
com.apple.nke.applicationfirewall 153
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.iokit.IOSurface 91
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOReportFamily 23
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Unable to gather system configuration information.Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.9 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: Backup+ BK
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: G500
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My 27' iMac (Late 2012) is shutting down unexpectedly! What to do?
So yeah... as the topic says, I have a 27' iMac (Late 2012) which is shutting down unexpectedly! What to do?
Here's my Log, that i got when turning the machine back on.
My 27' iMac (Late 2012) is shutting down unexpectedly! What to do?
Wed Nov 6 02:44:56 2013
panic(cpu 1 caller 0xffffff8025ab8945): Kernel trap at 0xffffff7fa63d3e59, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x0000000028561000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000002400
RSP: 0xffffff8116d939b0, RBP: 0xffffff8116d93a50, RSI: 0x0000000000000000, RDI: 0xffffff80f903f000
R8: 0xffffff7fa65d18fc, R9: 0xffffff8116d93584, R10: 0x0000000100000600, R11: 0xffffff8116d93230
R12: 0x0000000000000000, R13: 0xffffff8116d93cf8, R14: 0xffffff80f903f000, R15: 0x00000000ffffff00
RFL: 0x0000000000010282, RIP: 0xffffff7fa63d3e59, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8116d93650 : 0xffffff8025a1d636
0xffffff8116d936c0 : 0xffffff8025ab8945
0xffffff8116d93890 : 0xffffff8025acebfd
0xffffff8116d938b0 : 0xffffff7fa63d3e59
0xffffff8116d93a50 : 0xffffff7fa63c7d37
0xffffff8116d93be0 : 0xffffff7fa61be0d7
0xffffff8116d93c60 : 0xffffff7fa61aa59b
0xffffff8116d93cd0 : 0xffffff7fa61ad1d8
0xffffff8116d93d40 : 0xffffff7fa61ad363
0xffffff8116d93db0 : 0xffffff7fa61acdd4
0xffffff8116d93e10 : 0xffffff7fa6173c48
0xffffff8116d93e50 : 0xffffff7fa6172f33
0xffffff8116d93e80 : 0xffffff7fa61722e8
0xffffff8116d93ef0 : 0xffffff8025e50e58
0xffffff8116d93f30 : 0xffffff8025e4f95a
0xffffff8116d93f80 : 0xffffff8025e4fa89
0xffffff8116d93fb0 : 0xffffff8025ab3257
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa6165000->0xffffff7fa619cfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7fa60aa000
com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7fa61a8000->0xffffff7fa61b9fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa6165000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7fa60aa000
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7fa61 bc000->0xffffff7fa645efff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7fa60aa000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7fa61a8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa6165000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000025800000
Kernel text base: 0xffffff8025a00000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 37045835126882
last loaded kext at 21086754843867: com.apple.driver.AppleUSBCDCECMData 4.1.23 (addr 0xffffff7fa7efc000, size 28672)
last unloaded kext at 21202059043132: com.apple.driver.AppleUSBCDCECMData 4.1.23 (addr 0xffffff7fa7efc000, size 20480)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15106.786747
com.parallels.kext.prl_netbridge 7.0 15106.786747
com.parallels.kext.prl_hid_hook 7.0 15106.786747
com.parallels.kext.prl_hypervisor 7.0 15106.786747
com.parallels.kext.prl_usb_connect 7.0 15106.786747
com.wavtap.driver.WavTap 0.4.0
com.Cycling74.driver.Soundflower 1.6.6
com.digidesign.iokit.DigiDal 10.3.6f14
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.apple.driver.AppleUSBCDCACMData 4.1.23
com.apple.driver.AppleUSBCDC 4.1.23
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.IOBluetoothA2DPAudioDriver 4.1.7f2
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AGPM 100.13.12
com.apple.driver.ApplePlatformEnabler 2.0.7d2
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleIntelHD4000Graphics 8.1.6
com.apple.driver.AppleIntelFramebufferCapri 8.1.6
com.apple.filesystems.autofs 3.0
com.apple.GeForce 8.1.6
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleSDXC 1.4.3
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBXHCI 635.4.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.AppleUSBCDCACMControl 4.1.23
com.apple.driver.AppleBluetoothHIDKeyboard 170.2.4
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.driver.IOBluetoothHIDDriver 4.1.7f2
com.apple.driver.AppleMultitouchDriver 237.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.driver.AppleThunderboltEDMSink 1.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOAcceleratorFamily 74.15
com.apple.kext.triggers 1.0
com.apple.nvidia.gk100hal 8.1.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.NVDAResman 8.1.6
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
also, it created a .CRASH log file too on September, 9, 2013. Here's the log for that:
Process: aosnotifyd [187]
Path: /usr/sbin/aosnotifyd
Identifier: aosnotifyd
Version: 636.5
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 0
Date/Time: 2013-10-09 23:29:01.972 +0200
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 5 Dispatch queue: tcpConnWorkQueue
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff858eb686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff858eac42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a75e233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a763916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a7630e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8a4697ee -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 aosnotifyd 0x00000001079c9e81 0x1079c1000 + 36481
7 aosnotifyd 0x00000001079ca20f 0x1079c1000 + 37391
8 libdyld.dylib 0x00007fff890d37e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff858edd16 kevent + 10
1 libdispatch.dylib 0x00007fff8aa2bdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8aa2b9ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff858eb686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff858eac42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a75e233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a763916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a7630e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8a406546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff8a464562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff83377772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff833641a1 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff858ed322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8a7a2f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff83377772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff833641a1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff858ed6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83379f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83379ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff83364191 start_wqthread + 13
Thread 5 Crashed:: Dispatch queue: tcpConnWorkQueue
0 com.apple.security 0x00007fff88c8edc5 Security::RefPointer<Security::CssmClient::ObjectImpl>::release() + 21
1 com.apple.security 0x00007fff88ce05a6 std::_Rb_tree<long, std::pair<long const, SSDatabase>, std::_Select1st<std::pair<long const, SSDatabase> >, std::less<long>, std::allocator<std::pair<long const, SSDatabase> > >::_M_erase(std::_Rb_tree_node<std::pair<long const, SSDatabase> >*) + 46
2 com.apple.security 0x00007fff88d37f0e SSDLSession::~SSDLSession() + 590
3 com.apple.security 0x00007fff88ce030a SSDLSession::~SSDLSession() + 18
4 com.apple.security 0x00007fff88cb3ada Security::CssmPlugin::moduleDetach(long) + 220
5 com.apple.security 0x00007fff88ce026f CSSM_SPI_ModuleDetach__apple_cspdl + 35
6 com.apple.security 0x00007fff88cb3831 Attachment::detach(bool) + 127
7 com.apple.security 0x00007fff88cb361f CSSM_ModuleDetach + 33
8 com.apple.security 0x00007fff88cb35c8 Security::CssmClient::AttachmentImpl::deactivate() + 44
9 com.apple.security 0x00007fff88cb3563 Security::CssmClient::AttachmentImpl::~AttachmentImpl() + 31
10 com.apple.security 0x00007fff88ce0206 Security::CssmClient::CSPDLImpl::~CSPDLImpl() + 32
11 com.apple.security 0x00007fff88d51401 Security::CssmClient::SSCSPDLImpl::~SSCSPDLImpl() + 25
12 com.apple.security 0x00007fff88c8edf8 Security::RefPointer<Security::CssmClient::ObjectImpl>::release() + 72
13 com.apple.security 0x00007fff88ca7fec Security::CssmClient::ObjectImpl::~ObjectImpl() + 54
14 com.apple.security 0x00007fff88ce0083 Security::CssmClient::SSDbImpl::~SSDbImpl() + 25
15 com.apple.security 0x00007fff88c8edf8 Security::RefPointer<Security::CssmClient::ObjectImpl>::release() + 72
16 com.apple.security 0x00007fff88df6937 Security::KeychainCore::KeychainImpl::~KeychainImpl() + 239
17 com.apple.security 0x00007fff88cdff12 Security::KeychainCore::KeychainImpl::~KeychainImpl() + 18
18 com.apple.security 0x00007fff88c8eefa Security::CFClass::refCountForType(long, void const*) + 190
19 com.apple.CoreFoundation 0x00007fff8a737324 CFRelease + 324
20 com.apple.security 0x00007fff88caea2f std::vector<Security::KeychainCore::Keychain, std::allocator<Security::KeychainCore::Keychain> >::~vector() + 33
21 com.apple.security 0x00007fff88df04b2 Security::KeychainCore::Trust::~Trust() + 48
22 com.apple.security 0x00007fff88cdfa66 Security::KeychainCore::Trust::~Trust() + 18
23 com.apple.security 0x00007fff88c8eefa Security::CFClass::refCountForType(long, void const*) + 190
24 com.apple.CoreFoundation 0x00007fff8a737324 CFRelease + 324
25 com.apple.CoreFoundation 0x00007fff8a73b83a __CFBasicHashDrain + 442
26 com.apple.CoreFoundation 0x00007fff8a7373df CFRelease + 511
27 com.apple.CFNetwork 0x00007fff84d4d75a HTTPProtocol::~HTTPProtocol() + 372
28 com.apple.CoreFoundation 0x00007fff8a7373df CFRelease + 511
29 com.apple.CoreFoundation 0x00007fff8a73b83a __CFBasicHashDrain + 442
30 com.apple.CoreFoundation 0x00007fff8a7373df CFRelease + 511
31 com.apple.CFNetwork 0x00007fff84d1fd03 SocketStream::~SocketStream() + 477
32 com.apple.CFNetwork 0x00007fff84d1fb14 SocketStream::~SocketStream() + 24
33 com.apple.CoreFoundation 0x00007fff8a7373df CFRelease + 511
34 libdispatch.dylib 0x00007fff8aa2cf01 _dispatch_call_block_and_release + 15
35 libdispatch.dylib 0x00007fff8aa290b6 _dispatch_client_callout + 8
36 libdispatch.dylib 0x00007fff8aa2a47f _dispatch_queue_drain + 235
37 libdispatch.dylib 0x00007fff8aa2a2f1 _dispatch_queue_invoke + 52
38 libdispatch.dylib 0x00007fff8aa2a1c3 _dispatch_worker_thread2 + 249
39 libsystem_c.dylib 0x00007fff83379cdb _pthread_wqthread + 404
40 libsystem_c.dylib 0x00007fff83364191 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff858ed6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83379f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83379ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff83364191 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff858ed6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83379f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83379ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff83364191 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff858ed6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83379f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83379ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff83364191 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff858ed6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83379f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83379ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff83364191 start_wqthread + 13
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0xe000000000000000 rbx: 0x00007fa6529145e0 rcx: 0x0000000000018b00 rdx: 0x0000000000002060
rdi: 0x00007fa651418390 rsi: 0x00007fa651418380 rbp: 0x0000000108eec4b0 rsp: 0x0000000108eec4a0
r8: 0x00007fa652914548 r9: 0x00000000bf52e577 r10: 0x0000000000000000 r11: 0x00000000bf52e577
r12: 0x00007fa6529144d0 r13: 0x00007fa652914400 r14: 0x00007fa651418390 r15: 0x0000000000000000
rip: 0x00007fff88c8edc5 rfl: 0x0000000000010202 cr2: 0x0000000108ee9e68
Logical CPU: 1
Binary Images:
0x1079c1000 - 0x107a09fff aosnotifyd (636.5) <93402EC3-CA58-3EAE-9CBC-360E547F2480> /usr/sbin/aosnotifyd
0x7fff675c1000 - 0x7fff675f593f dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
0x7fff80ecd000 - 0x7fff80ef7ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff80f44000 - 0x7fff80f4afff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff80fa3000 - 0x7fff80fb7fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff80fb8000 - 0x7fff80fc0ff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff80fc1000 - 0x7fff81017fff com.apple.HIServices (1.20 - 417) <839B4EE4-B96F-3371-BE90-3B4EBB86C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff81018000 - 0x7fff81023ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff81088000 - 0x7fff81088ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <6D314680-7409-3BC7-A807-36341411AF9A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff810c4000 - 0x7fff810cefff libcsfde.dylib (296.18.2) <08092C5B-2171-3C1D-A98F-CF499A315DDC> /usr/lib/libcsfde.dylib
0x7fff816f2000 - 0x7fff8174cfff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8174d000 - 0x7fff8176fff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff81770000 - 0x7fff81771ff7 libSystem.B.dylib (169.3) <FF25248A-574C-32DB-952F-B948C389B2A4> /usr/lib/libSystem.B.dylib
0x7fff81772000 - 0x7fff81823fff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff81824000 - 0x7fff81926fff libcrypto.0.9.8.dylib (47.2) <CF3BAB7E-4972-39FD-AF92-28ACAFF0873E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff81927000 - 0x7fff81928fff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
0x7fff81929000 - 0x7fff819cfff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff819d0000 - 0x7fff819d4ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff819d5000 - 0x7fff819ecfff libGL.dylib (8.10.1) <F8BABA3C-7810-3A65-83FC-61945AA50E90> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff81ef5000 - 0x7fff81f01fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff81f11000 - 0x7fff828a1627 com.apple.CoreGraphics (1.600.0 - 333.1) <C085C074-7260-3C3D-90C6-A65D3CB2BD41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
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0x7fff88c38000 - 0x7fff88c3cfff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff88c3d000 - 0x7fff88c43fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff88c8c000 - 0x7fff88f5dff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff88faf000 - 0x7fff88fc5fff com.apple.MultitouchSupport.framework (237.4 - 237.4) <0F7FEE29-161B-3D8E-BE91-308CBD354461> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff88fc6000 - 0x7fff88ff4ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff88ff5000 - 0x7fff89046ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff89047000 - 0x7fff890a3fff com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff890d1000 - 0x7fff890d4ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff890d5000 - 0x7fff890d9fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff890da000 - 0x7fff89275fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff892cd000 - 0x7fff89330fff com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <FEAB83AB-1DE5-3813-BA48-7A7F2374CCF0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff89331000 - 0x7fff894b7fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff894b8000 - 0x7fff89507ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff896d8000 - 0x7fff89713fff com.apple.LDAPFramework (2.4.28 - 194.5) <7E4F2C08-0010-34AE-BC46-149B7EE8A0F5> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff89714000 - 0x7fff89754ff7 com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff89834000 - 0x7fff8984bfff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8984c000 - 0x7fff89856fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff89857000 - 0x7fff89888ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8988e000 - 0x7fff8991bff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff89ab8000 - 0x7fff89de8fff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff89de9000 - 0x7fff89e43ff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff89e44000 - 0x7fff89e49fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff89eba000 - 0x7fff89f22fff libvDSP.dylib (380.10) <3CA154A3-1BE5-3CF4-BE48-F0A719A963BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff89f41000 - 0x7fff89fc0ff7 com.apple.securityfoundation (6.0 - 55115.4) <64EDD2F2-4DE2-3DE5-BE57-43D413853CF9> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff89fc1000 - 0x7fff8a016ff7 libTIFF.dylib (851) <7706BB07-E7E8-38BE-A5F0-D8B63E3B9283> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8a017000 - 0x7fff8a022fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff8a023000 - 0x7fff8a258ff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8a3ce000 - 0x7fff8a72dfff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a72e000 - 0x7fff8a918ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8a969000 - 0x7fff8aa26ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8aa27000 - 0x7fff8aa3cff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff8aa6a000 - 0x7fff8aa8cff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8aa8d000 - 0x7fff8ab8aff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff8ab8d000 - 0x7fff8aba4fff com.apple.CFOpenDirectory (10.8 - 151.10) <7AD5F6E7-A745-3FF4-B813-9D064A8146EC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8abc0000 - 0x7fff8abcefff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff8abcf000 - 0x7fff8abdafff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8bb9c000 - 0x7fff8bbfbfff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8bc1f000 - 0x7fff8bcbdff7 com.apple.ink.framework (10.8.2 - 150) <3D8D16A2-7E01-3EA1-B637-83A36D353308> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8bd07000 - 0x7fff8bd26ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8bfd7000 - 0x7fff8c01ffff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff8c07b000 - 0x7fff8c115fff libvMisc.dylib (380.10) <A7F12764-A94C-36EB-88E0-F826F5AF55B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8c687000 - 0x7fff8c68bfff com.apple.FindMyMac (2.1 - 2.1) <EF5351E8-4BA3-3EE2-8358-0436EF4EC041> /System/Library/PrivateFrameworks/FindMyMac.framework/Versions/A/FindMyMac
0x7fff8c68c000 - 0x7fff8c68dff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8c946000 - 0x7fff8c948fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff8cc20000 - 0x7fff8cc5aff7 com.apple.GSS (3.0 - 2.0) <423BDFCC-9187-3F3E-ABB0-D280003EB15E> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8ccf0000 - 0x7fff8ccf5fff com.apple.OpenDirectory (10.8 - 151.10) <3EE3D15A-3C79-3FF1-9A95-7CE2F065E542> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8cda4000 - 0x7fff8d1c1fff FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8d54f000 - 0x7fff8d551ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff8d552000 - 0x7fff8d596fff libcups.2.dylib (327.7) <9F35B58A-F47E-348A-8E09-E235FA4B9270> /usr/lib/libcups.2.dylib
0x7fff8d81c000 - 0x7fff8dac0ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8dac4000 - 0x7fff8dacaff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff8dacb000 - 0x7fff8dbe392f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 10
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3876
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=148.3M resident=75.7M(51%) swapped_out_or_unallocated=72.6M(49%)
Writable regions: Total=54.3M written=2792K(5%) resident=3424K(6%) swapped_out=0K(0%) unallocated=50.9M(94%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 41.6M
MALLOC guard page 48K
SQLite page cache 192K
STACK GUARD 56.0M
Stack 12.1M
VM_ALLOCATE 12K
__DATA 11.9M
__IMAGE 528K
__LINKEDIT 52.1M
__TEXT 96.2M
__UNICODE 544K
mapped file 18.7M
shared memory 308K
=========== =======
TOTAL 290.4M
Can someone please help me?
Sincerely,
- Alexander
P.S I know that it doesn't say that i own and "iMac" on my iCloud, but i do. I've traded it for my old MacBook Pro with Retine displayThat kind of panic is usually caused by a faulty memory chip; however, any or all of the following third-party system modifications may be contributing to the problem:
Parallels
WavTap
Soundflower
ProTools
PACE Interlok driver
If the panic is recurrent, I suggest you check that all are up to date, and if they are, uninstall them, one at a time, according to the developers' instructions, to see whether you can determine which (if any) is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
Back up all data before making any changes. -
My 27" Imac (A1312/EMC2390) keeps shutting down unexpectedly with no warning or "screen of death". So far I reset the SMC, and zapped the PRAM. I even replaced the power supply but the problem continues. My error and system logs seem unhelpful too. Can anyone help me out?
You can get a shutdown like that if the computer gets too hot. Make sure the air intakes on the bottom and the exhaust vent on the top are clean and are not blocked by something in your workspace like papers or the back of the computer being too close to part of the furniture. You need a good six inches (15cm) of clearance between the exhaust slot and other objects or surfaces.
Anti-virus/internet security software, especially the "pay for" kinds, can increase operating temps. So can third-party backup software furnished with many "name-brand" external hard drives.
Fan motors and/or temperature sensors can fail. If you have the original grey disks that shipped with your iMac, find the on that has Apple Hardware Test (AHT) and run it. If you have a failed heat sensor or fan motor, it will detect it with an error code containing "SNS" if it's a bad sensor or "MOT" if its a bad fan motor.
AHT instructions here:
http://support.apple.com/kb/HT1509
Also see if your iMac 27 falls under theis Apple Repair Extension Program:
iMac 1TB Seagate Hard Drive Replacement Program -
IMac (Oct 2009) keeps shutting down and restarting when not being used.
At least once a day, usually when not being used, I will see a dialog box that say computer had to restart due to a problem. data in problem report does not clearly state problem - many multi-page entries
Have reinstalled OS 10.8.2 once
this morning tried to restart with safe boot and had spinning beach ball for more than 15 minutes. shut down and restarted nin recovery mode. verified and repaired permissions (all seem to be related to Canon Pronter plug-ins- had an error message yesteday asking if I wanted to repair printer software and I said yes). Printer seems to be working. Had one statement that indicated a screensaver issue-see below
a while back, iTunes album art screensaver hung up with just two album covers flipping in all rows and columns.
after a few restarts, it started working correctly again..- yesterday I set screen saver to never, but still had a crash this morningHere's the latest panic report. BTW, I ran for a while from an external system boot - very sloww (thumbdrive), but nothing happened. However, when I retarted I tried to restart in Safe Mode and the launch never completed (30 minutes without start)
Tue Jan 1 07:15:40 2013
panic(cpu 0 caller 0xffffff8002443908): "zalloc: \"buf.8192\" (878 elements) retry fail 3, kfree_nop_count: 0"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:1826
Backtrace (CPU 0), Frame : Return Address
0xffffff800aafb2b0 : 0xffffff800241d626
0xffffff800aafb320 : 0xffffff8002443908
0xffffff800aafb400 : 0xffffff80024de8d8
0xffffff800aafb450 : 0xffffff80024de395
0xffffff800aafb500 : 0xffffff80024dd64b
0xffffff800aafb530 : 0xffffff80024dd7f7
0xffffff800aafb550 : 0xffffff80026e7766
0xffffff800aafb5c0 : 0xffffff800272024c
0xffffff800aafb5e0 : 0xffffff8002721314
0xffffff800aafb680 : 0xffffff800271d2a0
0xffffff800aafb790 : 0xffffff800271959c
0xffffff800aafb840 : 0xffffff800271936a
0xffffff800aafb8c0 : 0xffffff80025137df
0xffffff800aafb910 : 0xffffff8002509fe1
0xffffff800aafb950 : 0xffffff800252685c
0xffffff800aafba00 : 0xffffff8002526679
0xffffff800aafba30 : 0xffffff8002712518
0xffffff800aafbaa0 : 0xffffff8002511c46
0xffffff800aafbae0 : 0xffffff800250936c
0xffffff800aafbb90 : 0xffffff80024fbb49
0xffffff800aafbc40 : 0xffffff80024fc314
0xffffff800aafbf50 : 0xffffff80027e182a
0xffffff800aafbfb0 : 0xffffff80024ced33
BSD process name corresponding to current thread: mdworker
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel slide: 0x0000000002200000
Kernel text base: 0xffffff8002400000
System model name: iMac10,1 (Mac-F2268DC8)
System uptime in nanoseconds: 39390380895329
vm objects:17562048
vm object hash entri:2264400
VM map entries:6216720
pv_list:19034112
vm pages:74043792
kalloc.32:1826816
kalloc.64:170766336
kalloc.128:649785344
kalloc.256:648183808
kalloc.512:2285568
kalloc.1024:2637824
kalloc.4096:2387968
kalloc.8192:3989504
ipc ports:2168672
threads:1166880
vnodes:16507128
namecache:6952320
HFS node:21840864
HFS fork:6352896
decmpfs_cnode:2244312
buf.8192:7192576
ubc_info zone:3559464
vnode pager structur:1978800
Kernel Stacks:1982464
PageTables:44011520
Kalloc.Large:12347186
Backtrace suspected of leaking: (outstanding bytes: 236544)
0xffffff80024435b9
0xffffff80024245ed
0xffffff80027ee1bd
0xffffff80028507f7
0xffffff800285075b
0xffffff7f82b6b1ac
0xffffff7f82b72922
0xffffff7f82ab138b
0xffffff7f82ab49b0
0xffffff7f829f843c
0xffffff800243dcde
Kernel Extensions in backtrace:
com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.1)[4CCC048B-060B-3C07-8D85-A8 4CEA02CD25]@0xffffff7f829f2000->0xffffff7f82a1cfff
com.apple.iokit.IOSCSIBlockCommandsDevice(3.5.1)[E4EAAA05-F607-3299-AE72-998D19 A5EA17]@0xffffff7f82aae000->0xffffff7f82ac3fff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.1)[4CCC048B-060B-3C07-8D85-A8 4CEA02CD25]@0xffffff7f829f2000
dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f8297c000
com.seagate.driver.PowSecDriverCore(5.2.2)[F1208D07-4D35-0191-3638-3D7CA8C9D5CF ]@0xffffff7f82b69000->0xffffff7f82ba1fff
dependency: com.apple.iokit.IOUSBFamily(5.4.0)[C3094550-7F58-3933-A4F7-CD33AE83F8B9]@0xffff ff7f82a4c000
dependency: com.apple.iokit.IOSCSIBlockCommandsDevice(3.5.1)[E4EAAA05-F607-3299-AE72-998D19 A5EA17]@0xffffff7f82aae000
dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f8297c000
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.1)[4CCC048B-060B-3C07-8D85-A8 4CEA02CD25]@0xffffff7f829f2000
dependency: com.apple.iokit.IOFireWireSBP2(4.2.0)[2B060BAD-9A9B-3A52-A742-A37CDFC59570]@0xf fffff7f82b4b000
last loaded kext at 1223700924328: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f84440000, size 16384)
last unloaded kext at 1481342745694: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f84440000, size 12288)
loaded kexts:
com.pogoplug.filesystems.ppfs 2010.10.7
com.seagate.driver.PowSecLeafDriver_10_5 5.2.2
com.seagate.driver.PowSecDriverCore 5.2.2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.filesystems.autofs 3.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.ATIRadeonX2000 8.0.0
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.kext.triggers 1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleUSBAudio 2.9.0f6
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.kext.AMD4600Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
IMac (late 2013) periodically shuts down after updating to Yosemite
I have a 27 inch iMac (late 2013, have had it 6 mos.) which I updated to Yosemite and after the update, it has just shutdown 5 or 6 times, (panic reports say 5 times). The system also seems sluggish at times... It has worked like a charm until the upgrade. I'm trying to decide whether to reinstall Yosemite -which went smoothly- or to try to go back to Mavericks. I have the System Diagnostic Reports as well as the system diagnostic test, I just don't know how to interpret the results. Does anyone have the expertise to explain what is happening? (I'm not a novice, but haven't played with unix for 18 years!)
Thanks in advance,
MarkI have a similar problem on my iMac 27-inch Mid 2011. No problems before upgrade yesterday to Yosemite. System settings show positive connection for wifi and ethernet. But web & mail access doesn't work for ethernet. Wifi access works only if I change service order with wifi listed before ethernet.
Apple phone support blamed it on my internet provider or router. However, our 2nd iMac (identical model) has web & mail access with ethernet. The other iMac is still running Mavericks. So the problem is clearly Yosemite.
I have put in a request for Apple support to call me tomorrow, & I'll see if they try the blame game again. -
Error Report:
Interval Since Last Panic Report: 504943 sec
Panics Since Last Report: 2
Anonymous UUID: 2BC7A524-345A-4EB6-AB3A-887C343A49C6
Thu Oct 18 06:33:07 2012
panic(cpu 0 caller 0xffffff80180b7b95): Kernel trap at 0xffffff80180b1300, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff90398830d0, CR3: 0x0000000121e97000, CR4: 0x0000000000000660
RAX: 0xd9b18e7363080089, RBX: 0xffffff90398830c8, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000010
RSP: 0xffffff81e86fb510, RBP: 0xffffff81e86fb530, RSI: 0xffffff8038e7ae00, RDI: 0xffffff90398830c8
R8: 0x0000000000000001, R9: 0x0000000000000fff, R10: 0xffffff81e86fb290, R11: 0xffffff804714d920
R12: 0xffffff804714d922, R13: 0x0000000000000000, R14: 0xffffff8038e7ae00, R15: 0xffffff8047622eb0
RFL: 0x0000000000010282, RIP: 0xffffff80180b1300, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff90398830d0, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81e86fb1b0 : 0xffffff801801d5f6
0xffffff81e86fb220 : 0xffffff80180b7b95
0xffffff81e86fb3f0 : 0xffffff80180ce4ad
0xffffff81e86fb410 : 0xffffff80180b1300
0xffffff81e86fb530 : 0xffffff80180e8749
0xffffff81e86fb560 : 0xffffff801838619d
0xffffff81e86fb5a0 : 0xffffff801805b429
0xffffff81e86fb5c0 : 0xffffff80180771d2
0xffffff81e86fb5f0 : 0xffffff8018386c3e
0xffffff81e86fb600 : 0xffffff80180f1941
0xffffff81e86fb650 : 0xffffff80180f0fe1
0xffffff81e86fb690 : 0xffffff80180f7d96
0xffffff81e86fb6c0 : 0xffffff80180efd6e
0xffffff81e86fb780 : 0xffffff80182f1412
0xffffff81e86fb880 : 0xffffff80183124e4
0xffffff81e86fb9d0 : 0xffffff8018311fb9
0xffffff81e86fba20 : 0xffffff8018111aa8
0xffffff81e86fba80 : 0xffffff80180f41c3
0xffffff81e86fbaf0 : 0xffffff8018108de2
0xffffff81e86fbba0 : 0xffffff80180fbb09
0xffffff81e86fbc50 : 0xffffff80180fc2d4
0xffffff81e86fbf60 : 0xffffff80183e14e3
0xffffff81e86fbfb0 : 0xffffff80180ce9dd
BSD process name corresponding to current thread: iavd
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x0000000017e00000
Kernel text base: 0xffffff8018000000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 62889064040246
last loaded kext at 9522123502662: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7f9a329000, size 348160)
last unloaded kext at 150402973709: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f98a81000, size 65536)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15107.796624
com.parallels.kext.prl_netbridge 7.0 15107.796624
com.parallels.kext.prl_hid_hook 7.0 15107.796624
com.parallels.kext.prl_hypervisor 7.0 15107.796624
com.parallels.kext.prl_usb_connect 7.0 15107.796624
com.eltima.SyncMate.kext 0.2.5b15
com.usboverdrive.driver.hid 3.0.2
com.delantis.kext.tcpblocknke 2.2.4
jp.plentycom.driver.SteerMouse 4.1.3
at.obdev.nke.LittleSnitch 3862
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleBacklight 170.2.3
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 235.27
com.apple.iokit.IOSurface 86.0.2
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleUSBAudio 2.9.0f4
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.kext.AMD5000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 16 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: SAMSUNG HD103SJ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0xfd130000 / 6
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd143000 / 8
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd142000 / 7
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: General Purpose USB Hub, 0x0451 (Texas Instruments), 0x2036, 0xfa130000 / 5
USB Device: PowerMicII-NS, 0x0554 (Dictaphone Corp.), 0x1001, 0xfa131000 / 8
USB Device: IE USB Micromodul, 0xdf04, 0x0004, 0xfa132000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6I'm seeing several things that could cause trouble.
First, the WD external drive. WD bare drives are superb but, when WD puts a nice drive in their cheap enclosure, you get grief. After nearly three years of suffering with wake-from sleep freezes, stalling, failures to mount--you name it--I ripped apart my WD MyBook Studio Edition this week (made for Mac, they say) to salvage the nice Caviar Green 750GB drive to go into a new OWC enclosure. Until the new enclosure arrives, I brought in an older OWC FW400 external and it has caused zero problems.
So disconnect the WD and run a while without it--see if things get better.
You also have some third-party extensions showing up:
com.parallels.kext.prl_vnic 7.0 15107.796624
com.parallels.kext.prl_netbridge 7.0 15107.796624
com.parallels.kext.prl_hid_hook 7.0 15107.796624
com.parallels.kext.prl_hypervisor 7.0 15107.796624
com.parallels.kext.prl_usb_connect 7.0 15107.796624
com.eltima.SyncMate.kext 0.2.5b15
com.usboverdrive.driver.hid 3.0.2
com.delantis.kext.tcpblocknke 2.2.4
jp.plentycom.driver.SteerMouse 4.1.3
at.obdev.nke.LittleSnitch 3862
Make sure you have all updates for Parallels and Little Snitch. Outdated versions have been fingered before as troublemakers. Try disabling the others and adding them back one at a time until problems return. Having both USB Overdrive and SteerMouse installed could be producing a conflict.
Did this start after adding RAM? Some people have reported newer iMacs being happy with more or less than 16GB but acting up with exactly 16GB. Easy to test--pull two modules and see how it runs on 8MB. The long list of backtrace numbers toward the top of the list could point to incompatible RAM. -
MacBook Pro Keeps shutting down
My macbook pro (bought in mid 2012) keeps shutting down after I plug in/plug out my iPhone. Could someone please let me know why or how to fix this issue? It has been updated to OS X Mavericks.
Hello, UroojW.
Thank you for visiting Apple Support Communities.
I would start with resetting the System Management Controller. Here is the article on how to process these steps.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Cheers,
Jason H. -
I purchased a 17" G5 iMac 2.0 GHz in July 2005. It's always worked great but now it keeps shutting down. It's starts up with no problem but when I leave it running (especially it seems overnight) I come back in the morning and it's off. Sometimes I've noticed the fan gets very, very loud so I'm wondering if it's getting to hot...and if so, why is this happening. Presently it has Leopard loaded. Apple store "genius" said I probably need new logic board but why would this be? I've never had a significant problem with my Macs so I'm at confused to say the least. Any suggestions are greatly appreciated.
Thanks, VinceThe Apple store "genius" is probably correct. Many iMac G5s had multiple failures with logic boards and power supplies. Our iMac G5 had at least 2 logic boards and 4 power supplies. It was very unreliable... the only Mac I have ever owned with any problem.
BTW, this is the discussion area for the iMac G4.
You probably want to ask your question in the iMac G5 discussion area. -
My iMac OSX keep shutting down
My iMac OSX keep shutting down randomly. It goes to a black screen to a blue screen and then shuts off. I have to unplug and replug it in to get it going again. It's happening everyday... has anyone had this problem and if so what did you do to fix it?
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, set the format type to Mac
OS Extended (Journaled, if supported), then click on the Partition button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
Server 2012 X64 R2 DNS Server keeps shutting down after inplace upgrade from Server 2012 X64
Hi,
ever since upgrading from Server 2012 X64 to Server 2012 R2 X64 my dns server keeps shutting down every several minutes before having to do a restart. When viewing the event log this is all I see..
The DNS Server service terminated unexpectedly. It has done this 497 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
if I look in the Application Error Log, I will also find the following:
Faulting application name: dns.exe, version: 6.3.9600.17031, time stamp: 0x530871fb
Faulting module name: dns.exe, version: 6.3.9600.17031, time stamp: 0x530871fb
Exception code: 0xc0000005
Fault offset: 0x000000000010b0e0
Faulting process id: 0x1740
Faulting application start time: 0x01cf531b2e3a7f5e
Faulting application path: C:\Windows\system32\dns.exe
Faulting module path: C:\Windows\system32\dns.exe
Report Id: 90a4ab37-bf0e-11e3-9446-003048df3f03
Faulting package full name:
Faulting package-relative application ID:
I have tried removing and then reinstalling the DNS Server role, but the same situation occurs..
thanks,Hi,
I'm going crazy, I've upgraded my Server 2012 Standard to Server 2012 R2 Standard and now my DNS server keeps crashing since the in place upgrade. I have finally narrowed it down to it only crashes after several minutes if I load the data from
a file instead of the registry. As a test I:
-1- killed all my dns data,
-2- uninstalled the dns server role
-3- deleted the /windows/system32/dns directory
-4- reinstalled the DNS server role
-5- used the wizard to create a DNS server and a forward zone.
everything works okay, no crashes, then I change the advanced propertied of the DNS server to load from file, restart the DNS server and once again it crashes every 2 minutes..
Please help, this is killing me..
thanks in advance.. -
Is it possible to scale down the User Interface on an iMac (late 2012)?
Question for iMac users (late 2012):
I'm considering purchasing a 27 inch iMac. I was wondering whether there is a possibility for convenience of use to display say 1440 px on a 27 inch in a retina fashion. Meaning all 2500 px are used - for instance to display details of a photo, or edges of objects - but the entire UI is scaled down to mimic a desktop that is only 1440 px wide.
I know it's possible to do so on a MacBook pro with Retina Display - in display settings. But I don't know if it's possible on either a 21.5-inch or 27-inch iMac. Can any iMac (late 2012) user confirm this is possible?> When you set the display for scaled, there was no 1900 x 1080 scaled resolution?
no, it was not.
But I will check again this afternoon.
> Earlier generation of iMacs did have the 1900 x 1080 scaled screen res. option
I hope so! -
I have a brand new iMac (late 2012) that keeps losing its internet connection
I have a brand new iMac (late 2012) that keeps losing its internet connection - like every five minutes. I have had it for three weeks. During the first two weeks, it worked flawlessly. However, just as the refund period ended - it became desktop dead weight. Suggestions?
did u ever get a solution to this? I have the same 2012 mines 27". It drops after sleep sometimes and can't find anything. Wifi. Connection to the Internet. I pull up network assistant it just gives me blank stares and restart everything. It doesn't even see the time machines and they are still there. I have it right now in full error and my iphones allowing me to see everything as connected and I'm posting here in the forum while my iMac cannot. Doesn't happen all the time. Not sure why it happens or what's goinng on with It. Works great and then sudden wifi failure to recognize.
-
Imac keeps shutting down as soon as I start an application
Really need some help - I have an imac 27inch 2009 Intel - It keeps shutting down as soon as I start to use any application weather it be photoshop or itunes!
I have reset the PRAM, also reset the SMC. Also managed to do a software update which worked fine, although I'm fairly sure software isnt the issue.
I have plugged directly into the wall too. It seems to stay on if i dont use it, but as soon as I start to do anything - boom, it goes off. Its driving me crazy.
Any help would be appreciated.
Cheers.mehdifromglasgow wrote:
Ran the hardware test 3 runs with no errors, took around 3hrs!
Just backing up a few files first.
Should I re-install OS?
Yup told you it was a lengthy test. Yes I think you should re-install OS X, before you do what verison of OS X is installed?
BTW please update your profile, you will find it under My Stuff in the upper right of this page. You should at least list what computers you have and what version(s) of OS X is installed on each otherwise we can't get an accurate picture of what is going on. -
My iMac keeps shutting down suddenly. Does anyone know what's causing this?
My iMac keeps shutting down suddenly. Does anyone know what's causing this?
Intel-based Macs: Resetting the System Management Controller (SMC)
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Why does my 2009 27" imac keep shutting down?
why does my 2009 27" imac keep shutting down?
Could, also, be failing hard drive , power supply or logic board.
You may have to make an appointment and take your iMac in to Apple or Apple authorized repair center for diagnostics and a repair estimate.
If your iMac has a 1 TB internal hard drive, it maybe a Seagate drive and maybe eligible for free replacement under the Apple Seagate 1 TB internal hard drive replacement program.
If you can get your iMac running, you need to backup all of your data ASAP!. Either backup to optical disc, flash drive/s or purchase an external hard drive for backup. You can use a data cloning program such as CarbonCopyCloner or SuperDuper to make an exact copy of your iMac's internal hard drive.
You can check for eligibility for free hard drive replacement by inputting your iMac's serial number here.
http://www.apple.com/support/imac-harddrive/
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