My iMac started running slow now won't start at all

Two days ago, my Mid 2011 iMac 27-inch, OSX Lion 10.7.5 started running very slow.  Had trouble opening and closing apps.  Then after restarting, it took an extraordinary amount of time to start.  Had to shut down by holding in Power button.  Restart failed a few times, then I was finally able to get to desktop but unable to open any apps.  After many tries and waiting about 30 minutes between each keystroke for something to happen, I got to Disk Utility.
Under the First Aid tab, I ran Verify disk and got "The volume Macintosh HD appears to be Ok."  Repair Disk was not an active button.  At one point I got to the Force Quit menu under the Apple and force quitted Safari, iPhoto, and one other app (maybe Disk Utility) but then still was not able to Shut Down the computer.
Some background info that may or not be important,  I have been unable to Empty Trash or Secure Empty Trash for a long time.  Most of my hard drive filled capacity (60%) are photos and videos.  After running for what seems a very long time, I'd get an error message about not having the right permissions to delete some files in Trash. 
Back to Disk Utility, I tried to run Repair Permissions and Verify Disk Permissions, and both just ran forever (hours) until I stopped them.  After 6 hours of reading possible solutions in this community but being able to perform none of them, I unplugged the computer because I couldn't get to Shut Down.
This morning, I plugged it back in and upon hitting Power, it took about 10 minutes to get the User icons.  I clicked on mine and got a gray screen with the spinning circle.  That was about 30 minutes ago and nothing has changed. 
I welcome to all offers of help.  My concern is that I was in the middle of copying folders upon folders of photos and videos to an external hard drive for the past several weeks and still have not completed that project.  I look forward to a solution that would not result in the loss of photos an videos.

When I selected Disk Utility, the Repair Disk button was active.  It ran for a few minutes then read, "The Volume Macintosh HD appears to be Ok."  Followed by "Volume repair complete" and "Updating boot support partitions for the volume as required."  I have no idea what that last statement means. 
I just ran "Verify Disk" and  "The Volume Macintosh HD appears to be Ok" was the result.
I also ran "Verify Disk Permissions" which wouldn't run yesterday but did just now.  Ended with "Permissions verifications complete."
I ran Repair Disk Permissions, "Permissions Repair Complete."
What should be my next step?

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  • My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.

    My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
    Etrecheck says:
    Problem description:
    Imac late 2009 running slow
    EtreCheck version: 2.2 (132)
    Report generated 5/3/15, 4:33 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 5:5:56
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Western Digital My Book 111A 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
        Apple Internal Memory Card Reader
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 10 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
            /Library/Application Support/LogMeIn/drivers
        [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
        [not loaded]    com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.13) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
        [not loaded]    com.option.driver.Option72 (2.15.0) [Click for support]
        [not loaded]    com.option.driver.OptionHS (3.26.0) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.21.0) [Click for support]
        [not loaded]    com.option.driver.OptionQC (1.11.0) [Click for support]
        [not loaded]    com.pctools.iantivirus.kfs (1.0.1) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
        [not loaded]    com.vodafone.driver (3.0.9) [Click for support]
        [not loaded]    com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
        [not loaded]    com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
        [not loaded]    de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
        [not loaded]    de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
            /System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
        [not loaded]    de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
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            /System/Library/Extensions/Vodafone.kext/Contents/Plugins
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            /Volumes/My Book/Extras/WD +TURBO Installer.app
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        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
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        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Qmaster: Path: /Library/StartupItems/Qmaster
        VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
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        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
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        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.wdhelper.plist
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        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
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        [loaded]    com.adobe.ARM.[...].plist [Click for support]
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        [loaded]    com.google.keystone.agent.plist [Click for support]
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        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mail    Application  (/Applications/Mail.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        iAntiVirus    Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
    Internet Plug-ins: ℹ️
        LogMeInSafari64: Version: 1.0.730 [Click for support]
        Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
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        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeInSafari32: Version: 1.0.730 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
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        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
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        DVCPROHDAudio: Version: 1.2
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        Adobe Version Cue CS3  [Click for support]
        Adobe Version Cue CS4  [Click for support]
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        Growl  [Click for support]
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             5%    WindowServer
             5%    diskimages-helper
             1%    mdworker(5)
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        266 MB    Google Chrome Helper(4)
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        2.55 GB    Used RAM
        59 MB    Swap Used
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    Thanks for all the replies.
    I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
    Things are better, but still slow.
    Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
    Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
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    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
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        Etag = "\"e20-5071070ddab80\"";
        Expires = "Mon, 04 May 2015 21:53:43 GMT";
        "Keep-Alive" = "timeout=15, max=281";
        "Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
        Server = Apache;
    04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
    04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
    04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
      "XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
    }>
    04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
    04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
    04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
    04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
    04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
    04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
    04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:    NC Disabled: NO
    04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:   DND Enabled: NO
    04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES   (Topics: (
    04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
    04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
    04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
    04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
    04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
    04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
    04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
    04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
    04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove.  Errno=18
    04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
    04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
    04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
    04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
    04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
    04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
        Move
    ), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
    04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
    04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
    04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
        label = "2.5.4.6";
        "localized label" = "2.5.4.6";
        type = string;
        value = US;
        label = "2.5.4.8";
        "localized label" = "2.5.4.8";
        type = string;
        value = California;
        label = "2.5.4.7";
        "localized label" = "2.5.4.7";
        type = string;
        value = Cupertino;
        label = "2.5.4.10";
        "localized label" = "2.5.4.10";
        type = string;
        value = "Apple Inc.";
        label = "2.5.4.3";
        "localized label" = "2.5.4.3";
        type = string;
        value = "courier.sandbox.push.apple.com";
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
    Call location:
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0   CarbonCore                          0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1   libdispatch.dylib                   0x9a9460b5 dispatch_once_f + 251
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2   libdispatch.dylib                   0x9a9470d8 dispatch_once + 31
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3   CarbonCore                          0x93f7269d _Gestalt_SystemVersion + 1050
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4   CarbonCore                          0x93f717c0 Gestalt + 150
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5   AdobeAFL                            0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6   ???                                 0x8feb70b3 0x0 + 2414571699
    04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
    04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
    04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    Hope this isn't too much ... thanks again for everyone's input.

  • My Mac started running slow

    Hello everybody,
    My Mac started running slow, can anyone help me out?
    EtreCheck version: 1.9.12 (48)
    Report generated July 7, 2014 at 11:33:55 AM CST
    Hardware Information:
        MacBook Pro (13-inch, Mid 2010) (Verified)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information:
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software:
        OS X 10.9.3 (13D65) - Uptime: 28 days 3:38:58
    Disk Information:
        Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 249.2 GB (93.69 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information:
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper:
        Anywhere
    Kernel Extensions:
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.2.13) Support
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.13) Support
        [not loaded]    com.devguru.driver.CDFree (0.5.0) Support
        [not loaded]    com.devguru.driver.DevGuruMdm (0.5.0) Support
        [not loaded]    com.devguru.driver.DevGuruRoot (0.5.0) Support
        [not loaded]    com.devguru.driver.DevGuruVsp (0.5.0) Support
        [not loaded]    com.nike.sportwatch (1.0.0) Support
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) Support
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) Support
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) Support
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) Support
    Startup Items:
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        StartOuc: Path: /Library/StartupItems/StartOuc
    Problem System Launch Daemons:
        [failed]    com.apple.AOSNotificationOSX.plist
        [failed]    com.apple.wdhelper.plist
        [running]    com.seagate.TBDecorator.plist Support
    Launch Daemons:
        [loaded]    com.adobe.fpsaud.plist Support
        [running]    com.rim.BBDaemon.plist Support
        [running]    com.teamviewer.teamviewer_service.plist Support
        [loaded]    org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents:
        [loaded]    com.adobe.CS4ServiceManager.plist Support
        [running]    com.epson.eventmanager.agent.plist Support
        [loaded]    com.lexmark.bmlaunchd.plist Support
        [loaded]    com.lexmark.lexnetlaunchd.plist Support
        [running]    com.rim.BBAlbumArtCacher.plist Support
        [running]    com.rim.BBLaunchAgent.plist Support
        [running]    com.teamviewer.teamviewer.plist Support
        [running]    com.teamviewer.teamviewer_desktop.plist Support
        [loaded]    org.macosforge.xquartz.startx.plist Support
    User Launch Agents:
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.google.keystone.agent.plist Support
    User Login Items:
        iTunesHelper
        Adobe Bridge CS4
        Nike+ Connect Helper
        BlackBerry Device Manager
    Internet Plug-ins:
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
        OfficeLiveBrowserPlugin: Version: 12.3.6 Support
        AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
        FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
        Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
        GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
        Flash Player  Support
        Flip4Mac WMV  Support
        MacFUSE  Support
        Paragon NTFS for Mac ® OS X  Support
    Time Machine:
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Time Machine not configured!
    Top Processes by CPU:
            75%    firefox
            19%    WindowServer
             2%    hidd
             1%    Microsoft Excel
             1%    Activity Monitor
    Top Processes by Memory:
        1019 MB    firefox
        172 MB    systemstats
        78 MB    WindowServer
        57 MB    Finder
        41 MB    Microsoft Word
    Virtual Memory Information:
        337 MB    Free RAM
        1.07 GB    Active RAM
        656 MB    Inactive RAM
        777 MB    Wired RAM
        2     Page-ins
        9.65 GB    Page-outs

    Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.
    For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? When did it start to be slow? Did you change anything just before it started? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

  • Please help, my iMac is running slow and plenty of memory available?

    Please help, my iMac is running slow and plenty of memory available? I tried reading some of these forums to see what to do, I have already deleted all of my downloads that were stored in the downloads file. Not sure what to do next, I ran the etrecheck and here is the following info from the scan:
    EtreCheck version: 2.2 (132)
    Report generated 4/20/15, 2:55 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Click to remove] links for help removing adware.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 2.7 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6770M - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 5:29:18
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (872.44 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Genieo, InstallMac Adware! [Click to remove]
        More adware files Adware! [Click to remove]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        15 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.wdhelper.plist
        7 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [running]    com.dced8a8837572b7b.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.dced8a8837572b7b.daemon.plist [Click for support]
        [running]    com.dced8a8837572b7b.helper.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
        [loaded]    com.genieo.completer.download.plist  Adware! [Click to remove]
        [loaded]    com.genieo.completer.update.plist  Adware! [Click to remove]
        [running]    com.google.Chrome.framework.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.webtools.update.agent.plist [Click for support] [Click for details]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application  (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA  - SDK 10.7 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        Omnibar  Adware! [Click to remove]
        MacMin
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    AddressBookSourceSync
             3%    Google Chrome Helper(10)
             3%    Google Chrome
             2%    mdworker(5)
             1%    WindowServer
    Top Processes by Memory: ℹ️
        729 MB    Google Chrome Helper(10)
        481 MB    kernel_task
        119 MB    Google Chrome
        115 MB    Mail
        74 MB    softwareupdated
    Virtual Memory Information: ℹ️
        58 MB    Free RAM
        3.94 GB    Used RAM
        218 MB    Swap Used
    Diagnostics Information: ℹ️
        Apr 20, 2015, 09:21:25 AM    Self test - passed

    So I looked up the info on OWC as suggested and found the correct memory to upgrade but not sure how much to get and which option? I wanted to know how much space I have available to upgrade so I don't buy something that's more than what can be used. I'm not sure if I need 4GB or 8GB of ram? Also there are two options with every memory choice for instance:
    8.0GB PC3-10600 1333MHZ SO Kit (4GB + 4GB) w/Lifetime Limited Warranty
    Same Day
    $78.79
    8.0GB PC3-10600 SO-DIMM 204 Pin w/Lifetime Limited Warranty
    Same Day
    $82.79
    Not sure what the difference is in the two and which I would need to purchase? Thank you for all your help!

  • My 2010 MacBook Pro started running slow a few days ago and is getting worse. I have run a report with EtreCheck that I can post.  Can someone please help me figure out what's wrong and how to fix it.  Thank you.

    Problem started after I unintentionally downloaded some adware 4 days ago. After lots of aggressive ads slowed down my browser I downloaded and ran AdwareMedic which seemed to do the job and browser was back to normal.  Then, possibly a coincidence, everything on the computer started running slower.  I've backed up everything and have run a EtreCheck report.

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My IMac is running slow! Safari freezes all the time. What can I do to get it moving faster??

    My iMac is running slow. When searching in safari it freezes and I have to shut it down several times before it will search. Apps are running slow. What can I do to fix?

    EtreCheck version: 2.0.11 (98)
    Report generated November 25, 2014 at 8:10:49 PM CST
    Hardware Information: ℹ️
      iMac (27-inch, Mid 2011) (Verified)
      iMac - model: iMac12,2
      1 2.7 GHz Intel Core i5 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 0/DIMM1
      empty empty empty empty
      BANK 1/DIMM1
      empty empty empty empty
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      AMD Radeon HD 6770M - VRAM: 512 MB
      iMac 2560 x 1440
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 2:32:20
    Disk Information: ℹ️
      WDC WD1001FALS-403AA0 disk0 : (1 TB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 999.35 GB (436.42 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. iPhone
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Western Digital My Passport 07A8 1 TB
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      My Passport for Mac (disk1s2) /Volumes/My Passport for Mac : 999.83 GB (843.09 GB free)
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Startup Items: ℹ️
      iCoreService: Path: /Library/StartupItems/iCoreService
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [running] com.kodak.BonjourAgent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [loaded] com.trendmicro.itis.loginmgr.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.ea.origin.ESHelper.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.trendmicro.itis.icore.agent.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
      [loaded] com.kodak.KODAK AiO Software Updater.plist Support
      [loaded] com.kodak.Registration.plist Support
      [running] com.kodak.StatisticCollection.plist Support
    User Login Items: ℹ️
      Steam UNKNOWN (missing value)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Origin UNKNOWN (missing value)
      TmLoginMgr Application (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
      TmLoginMgr Application (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 - SDK 10.4 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          8% iTunes
          7% WindowServer
          5% usbmuxd
          3% mds
          1% coreaudiod
    Top Processes by Memory: ℹ️
      339 MB iTunes
      150 MB com.apple.MediaLibraryService
      107 MB Safari
      86 MB Messages
      73 MB mds_stores
    Virtual Memory Information: ℹ️
      120 MB Free RAM
      1.65 GB Active RAM
      1.61 GB Inactive RAM
      822 MB Wired RAM
      21.26 GB Page-ins
      25 MB Page-outs

  • Hello! My MacBook Pro has suddenly started running slow.

    Hello!
         I've had my MacBook Pro for since 2011 and it has suddenly started running slow. This has been going on for a month. I've restarted my MacBook several times and even shut it down when I know I will not be using for the remainder of the day. I've tried numerous things to make it run faster including deleting useless files like text documents, pictures, videos, etc. I currently have 92.67GB free of 500GB . I've noticed that when it gets hot it starts running slow or when I play a video game and sometimes when I play videos online.
    MacBook Pro (15-inch, Late 2011)
    Processor: 2.2 GHz Intel Core i7
    Memory: 4 GB 1333 MHz DDR3
    Graphics: Intel HD Graphics 3000 384 MB
    OS X Yosemite 10.10.1 (14B25)
    I've already used Etrecheck to hopefully speed up the process of help.
    EtreCheck version: 2.1.8 (121)
    Report generated February 3, 2015 at 5:14:44 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.2 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 834
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1440 x 900
        AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 11:18:56
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (92.64 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
        [not loaded]    com.mice.driver.PS3Controller (1.0.0d1) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
    Startup Items: ℹ️
        FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [running]    com.VTech.AgentMonitor.plist [Click for support]
        2 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.wdhelper.plist
        5 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.motorola.motohelper.plist [Click for support]
        [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [running]    com.autodesk.backburner_manager.plist [Click for support]
        [running]    com.autodesk.backburner_server.plist [Click for support]
        [loaded]    com.autodesk.backburner_start.plist [Click for support]
        [loaded]    com.leapfrog.connect.shell.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.VTechLLNService.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.codecm.uploader.plist [Click for support]
        [loaded]    com.divx.agent.postinstall.plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        uHD-Agent    UNKNOWN  (missing value)
        PdaNetMac    UNKNOWN  (missing value)
        Monitor    Application  (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        MotoCast    UNKNOWN Hidden (missing value)
        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
        Content Manager Assistant    Application  (/Applications/CMA.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
        GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Unity Web Player: Version: UnityPlayer version 3.5.5f4 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.2 [Click for support]
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
        DirectorShockwave: Version: 11.6.6r636 [Click for support]
    User internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: Unknown
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        DivX Plus Web Player HTML5 <video>
        Twitter for Safari
        codec-M
        MacVeXe
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            10%    systemstats
             5%    WindowServer
             3%    AgentMonitor
             1%    ConnectService
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        399 MB    firefox
        107 MB    Finder
        94 MB    loginwindow
        86 MB    mds_stores
        64 MB    WindowServer
    Virtual Memory Information: ℹ️
        368 MB    Free RAM
        1.69 GB    Active RAM
        794 MB    Inactive RAM
        1.16 GB    Wired RAM
        7.15 GB    Page-ins
        322 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 1, 2015, 04:01:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Earth_2015-02-01-160105_[redacted].crash
        Jan 31, 2015, 07:00:56 PM    /Library/Logs/DiagnosticReports/firefox_2015-01-31-190056_[redacted].cpu_resour ce.diag [Click for details]
        Feb 2, 2015, 05:53:21 PM    Self test - passed

    If your Mac runs slowly:
    http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
      Start up in Safe Mode. http://support.apple.com/kb/PH18760
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836

  • Win xp, downloaded ps free, had problems, now won't start, "user name, org, or serial number missing

    win xp, downloaded ps free, had problems, now won't start, "user name, org, or serial number missing".

    Reinstall.
    Mylenium

  • My MacBook suddenly started running slow

    Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.
    Here's some information on my MacBook
    MacBook Pro 13-inch, Mid 2010
    Processor: 2.4 GHz Intel Core 2 Duo
    Graphics: NVIDIA GeForce 220M 256 MB
    Software: OS X 10.8.5 (12F45)

    First, back up all data immediately, as your boot drive might be failing.
    Step 1
    This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
    If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
    Triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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