My iMac stopped connectin to an HP8500 A910 printer. Can anyone help?
My iMac is running Mac OS X Lion 10.7.5. Two weeks ago, my HP8500 A910 wireless printer stopped working with iMac. To trouble shoot, I tried the following:
- checked that my HP printer has a wireless singal
- checked my network rounter to ensure the printer was connected to the router
- tried printing wirelessly with my MacBook Air that is running Mac OS X Lion 10.7.5 and am able to print with no issues. My HP laptop that is running Win7 works fine
- on my iMac, I went into 'System Preferences' - 'Print & Scan' - Clicked on the '-' to remove the HP 8500, then clicked on the '+' to add and within the 'Add Printer' window the HP 8500 does not appear. I tried rebooting my computer to see if that might reset the system and went through the previous steps but no HP available.
- then went back into 'Print & Scan', right clicked and then clicked on 'Reset Printing System', clicked OK, then clicked on the '+', went to 'Add Printer' window and still no HP
- then I tried 'Utilities'- 'Disk Utility' - clicked Macintosh HD, clicked on 'Verify Disk Permssions', that ran and when finished I clicked on 'Repair Disk Permissions', that ran and completed successfully - then I closed any windows that were open - rebooted by iMac and went back into System Preferences - Print & Scan, Clicked the '+' and still no HP in the 'Add Printer' window.
My HP printer works fine with my other apple & windows devices.
I have tried everything that I researched and now hopefully someone has another idea that may work.
Thank you.
If this is an HP8500 A910a, download and install new drivers for v10.7 here.
Then open System Preferences > Printers & Scanners > Print then click + to add the printer.
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Anonymous UUID: DDB9DB5F-EA5B-B45F-F5A7-6307FCE2572B
Sat Sep 13 09:12:35 2014
Machine-check capabilities: 0x0000000000000806
family: 6 model: 23 stepping: 6 microcode: 1551
signature: 0x10676
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6 error-reporting banks
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC0_STATUS(0x401): 0xb200004000000800
IA32_MC5_STATUS(0x415): 0xb200121020080400
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Backtrace (CPU 1), Frame : Return Address
0xffffff80a8bd5e80 : 0xffffff8015822f79
0xffffff80a8bd5f00 : 0xffffff80158dcad9
0xffffff80a8bd6060 : 0xffffff80158f3fef
0xffffff80ae9e3d80 : 0xffffff7f973e0676
0xffffff80ae9e3e70 : 0xffffff7f973df8d9
0xffffff80ae9e3f30 : 0xffffff80158ddb0c
0xffffff80ae9e3f50 : 0xffffff801583758a
0xffffff80ae9e3f90 : 0xffffff80158378d8
0xffffff80ae9e3fb0 : 0xffffff80158d7417
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[CF28958D-CA8A-3A79-911C -78217F5DDAF2]@0xffffff7f973dd000->0xffffff7f97407fff
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com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
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com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
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com.apple.kext.AMD2600Controller 1.2.4
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com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
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I also an "Internet password" item with a name of just login.yahoo.com. When I open the the password item, it looks just like the password item created for MyAccountName#1, but the MyAccountName#2 is listed in the Account field. Inside the Access Control tab, no apps are listed in access permission. I added Safari and Chrome to the lists of allowed app, saved the password item.
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http://www.macsales.com/ offers external drives as well as internal replacement drives worldwide.
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I have recently bought a new laptop with windows 7 and when i have tried to install and open itunes i keep getting the message 'itunes has stopped working' itunes then shuts down before i can do anything to fix it. This happens every time I try to open itunes. I have tried uninstalling itunes and reinstalling it, starting itunes in safe mode. Nothing seems to work. Please can anyone help.
If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
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