My iMac won't start, it only has the apple sign with the timer and downloading bar at the bottom and then switches off.

Hi Paula2808,
I’m sorry you are having trouble starting up your iMac, that must be quite frustrating. There are some troubleshooting steps I would suggest in order to get you up and running again.
First I suggest using the steps in this article for the Apple logo appearing -
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
If things still are not working correctly, you may want to continue with the steps in this article -
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

Early 2008 iMac won't start up. Goes to apple logo and freezes

Early 2008 iMac won't start up. Goes to the apple logo but it has a couple of yellowish stripes on it. Then the whole screen gets the stripes and it freezes. Does the same thing using another start up drive or a recovery drive. Running Maverics. Help!

I work at an Authorized Apple Reseller and we are having the same problem with one of our showfloor models.
Model: iMac 21.5" (Brand New Core i3, etc)
Problem Description: When you press the power button, you hear the Apple chime and the screen turns on. Instead of booting normally, the screen shows the Apple logo, a spinning 'loading' circle (I call it a ferris wheel), and a loading bar below that. Typically the loading bar is for an EFI Firmware update, but I don't remember updating the iMac recently. Anyways, the loading bar moves once, starts over, and then the iMac shuts down.
Possibly Related Issue: Several days leading up to this issue, the computer was very noisy. It sounded like the hard drive was working overtime on indexing or something, but it ran fine and spotlight wasn't even indexing at all. I walked by it yesterday and noticed it wasn't on. I pushed the power button, and the problem it has now started.
I will keep searching the forum for a solution, but I have a feeling this is a hardware issue that will need to be serviced by Apple.
Sidenote: If anyone has any experience contacting apple as an Apple Reseller about repairing a computer before the warranty starts, any advice would be greatly appreciated

HT1212 i was recovering my ipod touch(i recently disabled it) and it told me an unknown error occured. no w my ipod has the apple sign with a loading bar on it. what should i do? is it recovering?

i was recovering my ipod touch (i recently disabled it) and it told me an unknown error occured. Now my ipod has the apple sig with a loading bar on it. What should i do? Is it recovering?

What was the complete wording of the error message? Usually an error number is also given,

IMac won't start; I only get the spinning wheel

iMac (probably 3 to 4 years old)------I don't think this is an Intel.
I have a password to enter upon turning on iMac
What I did:
I backed up my files on an external drive.
I ejected the external drive & unplugged it from the iMac.
Selected Shut Down. Screen went blue (I think) then did NOT shut down. I waited 10 minutes or so. Still didn't shut down.
I pressed power button to shut off. Waited a few minutes then turned on. The grey screen with Apple logo and spin wheel appeared and that's as far as I can get.
I tried turning off and on but never got past the Apple logo/spin wheel.
I unplugged power, mouse and keyboard, replugged them in. Turned on but still no luck.
I hope you can help.

it sounds very much like your hdd has died, however, if it has, at least you have the good fortune to have backed up your system.
try booting by holding the alt key. if you can get to utilities perhaps you will have a better understanding of what is going on there.
the reason you cannot get past the spinning wheel is that the mac cannot access the startup volume which is your hdd.
if this is the case then dont be too disheartened, take this opportunity to consider a ssd for your machine it will give it an especially good new lease of life.

I have tried to update my iphone 4 but now it has frozen on the apple sign with a bubble underneath, it wont turn off or do anything?? during the update an error message of 1603 came up but asked if i wanted to continue , which i did , help!!

I have tried to update my i phone 4 to version 5, but it came up with the error message of 1603 during , and asked if i wanted to continue which i did , but it has now frozen with the apple logo on the front and a bubble underneath it?? it wont turn off , sync or do anything??? help???

See here - http://support.apple.com/kb/TS3694#error1603

Mac book air won't start up it has a flashing folder with questions mark. How do I fix it?

Please help!!!

Hold the option key down while booting the machine (wired keyboard) and a list of bootable options appears.
Select OS X and click the arrow, then set the Startup Disk again in System Preferences. Hopefully this will fix the issue and no further problems.
If no bootable options appears, then your internal boot drive could be dead.
If you have 10.7 or later and doing the above shows only RecoveryHD, then your Macintosh HD partition is corrupted.
..Step by Step to fix your Mac

My macbook isn't starting it just do the loading sign on the top of the apple sign. what can I do about this?

My macbook isn't starting it just do the loading sign on the top of the apple sign. what can I do about this?

The startup disk may need repairing ...
Restart your Mac while holding down the Command + R keys so you can access the built-in utilities in OS X Recovery

HT3964 my iMac won't boot up. I hear the chime and the Apple symbol appears but there is no whirling indicator that appears and after a while the computer screen goes black and the whole cycle starts again. There have been occasions when it has actually s

my iMac won't boot up. I hear the chime and the Apple symbol appears but there is no whirling indicator that appears and after a while the computer screen goes black and the whole cycle starts again. There have been occasions when it has actually started and I have the dashboard appear but then the screen freezes

Since you have Lion v10.7.4 installed, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.

24" iMac won't start when iPod is connected

My 24" iMac won't start up/restart if my iPod is already connected to it. If I restart with the iPod connected, I just get a gray screen (with no apple logo) forever. Has anyone else experienced this problem? If so, any solution? I have Windows installed with boot camp, don't know if that's the problem, but I tried reseting the p-ram, but to no avail...
Intel iMac 24", 7600 GT, 500GB, 2GB. Titanium Powerbook 667 MHz G4, loaded. Mac OS X (10.4.7) 30 GB iPod Video

My suggestion would be disconnect the iPod. That's just me though.
http://docs.info.apple.com/article.html?artnum=93953
I'm guessing Boot Camp is the culprit. Whatever emulated BIOS it's using doesn't like the iPod as a startup disk.

IMac won't start with Thunderbolt Display connected after firmware update

After updating my thunderbolt display firmware to version 1.2 this morning via the App Store, my mid-2014 iMac won't start up with the external display connected. I can get the iMac to start up only by disconnecting the display's thunderbolt connector. After the iMac comes up, I can reconnect the display and everything appears to function normally. I've tried several restarts and the iMac won't start up with the display connected. Anyone else experience this?

Hello rameta,
It may help to reset your Mac's SMC and PRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Reset your computer’s PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen

IMac won't start - should I reinstall OS?

Recently my iMac won't start up - it goes to screen with folder + question mark. I've run Disk Utility, repaired hard drive, but there were no reported repairs to make.
Occassionally it will start up, and everything seems normal until suddenly the beach ball appears and everything freezes. 99% of tries it won't start up (i get the ? folder). Is it worth erasing the disk and reinstalling everything to see if a fresh start will help, or is it likely that the hardware is damaged?
Don't want to bother erasing it if there's no point... any advice greatly appreciated.
Also - anyone who's had their iMac repaired - what are the costs like?

I've just suddenly had the same problem - for no apparent reason as far as I can tell. The night before last I switched off my iMac as normal, and yesterday morning switched it back on. At first it would start, but crashed as soon as I tried to start any applications. Then it wouldn't start at all, and just got as far as the gray screen with the apple on it. After trying resetting the PRAM, switching on and holding the on button for 10 seconds, it was no different...
So, I tried doing a archive-reinstall from the original leopard DVD I bought from apple. This did a successful disk verification, but then said it couldn't install mac os due to a problem with the basesystem package. After that it wouldn't let me try another archive-install and only gave the options to install as new, or erase and install. The latter I don't want to do, and the former just gives the same basesystem error... All I get now is a flashing folder with a question mark and not even the gray screen...
I have tried using the diskutility to verify/ repair the hard drive and it says all is well...
I have heard this may all be due to dodgy RAM chips, but I have never messed with them or altered them. It just seems odd they should suddenly fail when they were working fine before.....
Any ideas would be much appreciated. A lot of data at risk
Dan.

IMac won't start without install disc

Hi, I'm new to all of this. I tried resetting my admin password using install disc on my iMac as I'd forgotten it. Now iMac won't start without disc. If disc is ejected on restart apple logo flashes between no entry sign and folder with "?" on it. Will start up with install disc in, but then wants me to choose language and install OS. Tried repairing and verifying HD and all seems ok. Tried holding option key and selecting HD on startup, but same outcome - choose language and install OS. How do I get back to normal desk top? Do I have to install OS again? Will I lose data? Please, please help! Thanks.

It should only take a minute or so at most to boot from the DVD.
If your sure you have the correct Install Disk for that iMac, I'd start over. Then if it still doesn't work then perhaps a trip to your Local Apple Service Provider with the Disk or Disk and iMac is in order.
http://www.apple.com/buy/locator/service/
Alternately using the correct Disk as per the following article, see if you can run the Apple Hardware Test? > http://support.apple.com/kb/HT1509

IMac won't start up passed the grey screen

Last friday my iMac (late 2006, 24", 2.33 duo core Intel, OS 10.6.8) gave me the spinning beach ball.
Restarting resulted in: first the apple screen with the progress indicator, followed by grey screen..
That was it. It hangs at the grey screen.
I've been busy this weekend testing all kinds of ideas to get my imac to fully start up again.
I checked the RAM, it's fine.
I flushed NVRAM, wild guess, but nothing changed.
Starting up in safe mode doesn't work.
Starting up in recovery mode doesn't work.
On the upside, I was able to start my imac up in Target mode. Using the host computer and Disk Utlity I can see there's nothing wrong with the HD. All the data is still there!, so later today I'll make a copy of the complete HD, hoping/thinking that I won't copy whatever is wrong.
I had Disk Utility repair all the permissions.
I've used the host computer to reinstall the OS on my imac.
But on start up my beloved iMac still won't get passed the grey screen.
I'm thinking something goes wrong before my Mac even gets to the HD. Maybe it's the firmware, but I'm not really sure that firmware matters in this case. And I wouldn't know how to reinstall the latest version of firmware because my imac won't start up from it's disk drive
I'm thinking maybe something could be wrong with the graphic card's RAM, though on start up I can see the apple logo just fine.
I'm not able to start up from CD, I've tried that because I wanted to reinstall my OS (before I figured out how to do that in Target Mode) by putting the OS disk in my imac's own disk drive. Staring up with the C key still gets me the grey screen. Staring up with Option key shows no other option but the HD.
So is there anybody out there who has an idea that could help me further along?
Any help is greatly appreciated!
Frank

Hi Jan,
If you have another firewire Mac you can check if the HD of your Mac is OK by connecting them with a firewire cable and use target-mode. That way I found out my HD was just fine.
It also offers you the chance to run a diagnostic program to check if anything else is fine. I used TechTool to do that. But everything checked out fine.
In the end I decided the problem is probably hardware. Some electronic part that broke. Very frustrating that some small transistor or so is keeping me from using my otherwise fine iMac.
I contacted a repairshop that also works for the local Mac retailer. They told me my iMac was concidered 'classic' and therefor it wasn't economically not worth the trouble trying to repair it.
I gave up, took two weeks to mourn the loss of my beloved iMac, and bought a Mac mini.
FrankV
Judging by your name I'm guessing I could've anwered this in Dutch.

Imac won't start up n issues in single user mode

Imac won't start up after long time 'frazing' of Firefox. Manual start up ended up in the grey screen forever'processing' icon.
Had a look at other solutions, unable to enter safe mode. Someone mentioned to try single user mode and it went through half way with error messages on the screen which has no command line available for me to key in any letter.
My Imac has been out of warranty coverage for a while, how do I know if it's hard ware problems before paying for service?
Any help would be appreciated!
Alice

Yes, I have backed up and deleted old files using target disk mode with an old macbook. It's just the larger files I didn't have enough space and disks for. I really appreciate your help on this as I've never had any mac issues before this so am not really sure what to look for.

IMac Won't Start Up/Boot

My iMac won't start up. I've tried holding all kinds of key combinations while I turn it on, but it doesn't even get that far. It gets stuck on a folder with the Apple picture alternating with a question mark. It doesn't do anything else for a while, and then the fan turns on (???).

This is indicative of a corrupted system or drive. The first thing to try is:
Repairing the Hard Drive
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If this doesn't solve the problem then you will have to reinstall OS X. If the drive tests out OK per the above then you can reinstall without erasing the hard drive:
How to Perform an Archive and Install
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.
Why reward points?(Quoted from Discussions Terms of Use.)
The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

My iMac won't start, it only has the apple sign with the timer and downloading bar at the bottom and then switches off.

Similar Messages

Maybe you are looking for