My imac won't startup past the spinning gear and my apple keyboard is wireless but it won't connect, how do I fix the problem so I can get into safe mode?
My imac won't startup past the spinning gear and my apple keyboard is wireless but it won't connect, how do I fix the problem so I can get into safe mode?
Can anybody help me on this issue? I have already tried to replace the batteries but since the computer won't get past the spinning wheel of death then the keyboard won't connect.
Please follow Apple's advice in http://support.apple.com/kb/TS2570. If you need to get your hands on a wired USB keyboard, even a PC one will work fine.
Do not follow the previous poster's advice, that option is a "last chance" option. OS X is stable and in most cases a reinstall is never needed. Follow the directions in Apple's letter.
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Can't get Mail to work - I get the spinning wheel and Mail freezes. I have to Force Quit Mail . How do I fix this problem?
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
I have an older iMac G5 running OS 10.4.11. The other day I started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup.
I can get into safe mode. But no regular startup.
I tried disabling bluetooth, thinking that might be related. It didn't help.
I even tried using the install disc to run disc utility. That didn't work so I reloaded the OS.
But I still get hung on the blue screen when trying a normal startup.
All help would be appreciated.Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
http://support.apple.com/kb/HT1436
http://support.apple.com/kb/HT1939
http://support.apple.com/kb/HT1767
http://support.apple.com/kb/HT1379
I hope this solves your problem. -
Is there a way to back up my imac computer that isn't fully functional? I can get into safe mode but its running really really slow. I recently upgraded to Yosemite when shortly it slowed down.
Read the comments in this thread--> https://discussions.apple.com/thread/6411339
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Startup problem, multiple lined and green screen comes up, no longer can get into safe mode.
Operating a Mac intel with snow leopard 10.6.8
My son was on cartoon enntwork and al of a sudden the screen just fragmented into lines, froze and had bright green areas on it.
I was able to start it in safe mode a few times, but now when I start in safe mode I get the grey screen to blue screen.
While in safe mode I did update the software in the hope that would help. No such luck.
Now I can't get it to do anything.
Any ideas!!
Thanks in adavnce for any help offered..Book yourself a visit to your local Apple certified service centre. This kind of repair can be done only by pros with coveralls, workbenches, and hardened steel tools.
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Key combination to get into Safe Mode on startup
My PowerBook froze up early this morning while I was working on a project. I went to restart it and it now starts up to a grey screen with a spinning gear. I do not have time to wait for AppleCare to come online today since the project is due later on today and I need to finish the it. I talked to AppleCare previously about this issue and they walked me through it, but I do not remember how, as it was about six months ago. The KnowledgeBase on Apple's website only works for Mac OS 10.3.9 and earlier, I am running 10.4.5 or 10.4.6. My question is, How can I get into Safe Mode on startup?
Uhh... (command + s) boots into single-user mode on startup.
To get into safe mode, hold down "Shift" after you turn the computer on and hear the startup chime. Don't let go till you see the spinning gear. -
Why do I get the spinning beach ball when I try to change from Events to Photos. How do I fix it?
Why do I get the spinning beach ball when I try to change from Events to Photos. How do I fix it?
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
Fairly new Toshiba Satellite p875-s7102 (purchased in Feb but rarely used). Laptop has not been working for a week, been trying everything. Now I cannot even get into Safe Mode. Almost every link I read shows how once you get to the Windows Start page but I can't even get to that. I have beat the hell out of F8 button to no luck. I have had every issue trying to fix this lap- error messages, blue screen, Disk at 100% usage, Check disc at start stopping at 40% scan, you name it it's happened. Any suggestions other than throwing this thing against the wall???
Satellite P875-S7102
I tried to follow the directions here http://support.toshiba.com/support/viewContentDetail?contentId=2737864 to restore to factory settings. I press 0 (zero).....
In Windows 8 things are different. This part was intended to help (but doesn't help much).
For laptops equipped with Windows 8, "Reset" returns your computer to its out-of-box, factory default conditions (removes your personal files and apps as well reset all settings to defaults) similar to a “System Recovery.” Refer to the How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video knowledge base article for complete information.
In case Windows does not boot, you should be able to enter the recovery environment, which in Windows 8.x looks like the picture below.
From Troubleshoot you can go to System Restore, Safe Mode, Startup repair ("Automatic Repair"), a command prompt, the BIOS/UEFI, or even restore the hard disk to its original out-of-the-box contents from the recovery partition..
According to Microsoft, trying and failing to boot several times will eventually take you to the recovery environment instead. According to Toshiba, you can also get there by pressing F2 or the zero key on powering up.
If you have completely shut down, Toshiba says you can get there using F12 to reach the UEFI boot menu and then selecting HDD Recovery. One might expect that to take you to Toshiba's recovery back to factory-new, but it actually leads to the recovery environment above.
Please try these out many, many times and let us know what happens.
Do you have important files to rescue?
Have you upgraded to Windows 8.1?
-Jerry -
Cannot log on to firefox home and can't get into safe mode
after installing an add on, I can not open the firefox window, or get into safe mode.......so I have no way of applying any troubleshooting actions.......the add on was an extension to stop ads and banners, the name was 3 letters A-- ...should I reinstall firefox?.........thanks for your time and expertise.......Larry
Thanks for the effort but it doesn't help me.
I have the same problem that the progress bar stops at 1/4 the it reboots in the normal way..but the big difference between me and the other user is that i am stucked at the apple boot logo and i can't access to my computer and right now i really need it.
I use this mac for work and i am on a business trip.
I don't really know how to do and it seems that this problem haven't been solved yet by other people.
This remembers me windows world.
Miss steve J.
Anyway, if anyone has some ideas please tell me. -
i fitted new battery but it won't charge. when plugged into wall socket gets to itunes setup but no further. when connected to computer not enough battery to turn on to get into setup. Any ideas please?
turnbui wrote:
i fitted new battery but it won't charge. when plugged into wall socket gets to itunes setup but no further. when connected to computer not enough battery to turn on to get into setup. Any ideas please?
It sounds very very much like the battery. You will need to have it replaced. If you put the failing one in yourself you will need to pay as your Warranty is now void.
Pete -
YouTube will not work on safari for me on the ipad. Is there anyway to fix this? I can go anywhere else on the internet fine and it works on google chrome, but on safari it shows a blank screen with the bar on top after it loads, if it's even loading at all.
I do not know if it's relevant or not, but I got a message on my ipad while on safari saying that my iPhone has a virus. I looked it up and it seems it might have just been an ad from the website I was on, but it happened around the same time YouTube stopped working.You will find that using the YouTube app will provide a better viewing experience for YouTube videos.
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I used a projecteor a while back in a Power Point presentation. Now my menus for Adobe are very small and hard to read. The print command is so compressed that I cannot read or use it. How do I fix this problem?
There is no application called "Adobe" - you are either working with Adobe Acrobat or the free Adobe Reader. Open up the preferences for the application (Edit>Preferences), then go to the "General" category and modify the settings for "Scale for screen resolution". You will have to restart the application after you do that. Does that fix your problems?
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On a MAC G4, WITH OS 10.5.8, I DOWNLOADED 3.6.8, BUT I CANNOT INSTALL IT. IT SAYS I DO NOT HAVE SUFFICENT PRIVILEGES. WELL, IT'S MY COMPUTER AND I AM THE ADMINISTRATOR ON IT. HOW DO I FIX THIS PROBLEM SO I CAN INSTALL FIREFOX 3.6.8??
== I DOWNLOADED UPDATE 3.6.8Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
I have the new iphone and thought I could download Netflix but only found "Netflix Instant's Best Movies" in the apps. I pay for Netflix monthly. Is it not possible to download it here and use it on the iPhone? Insight appreciated.
TJBUSMC1973 wrote:
The iPhone is working, as designed and advertised. In this case, the user failed to educate themselves properly, either by proper research or asking the right questions, before purchasing the device.
I understand that the OP failed to do research. But then, I wasn't replying to the OP. I was replying to Chris. I have Verizon. I can talk and use data at the same time with my Droid Maxx. Therefore, the problem is not just with the network. It would be technically possible for an iPhone to do that on Verizon/Sprint if Apple had chosen to use a different chip, such as the kind other phone manufacturers have elected to use.
Of course, this is probably all irrelevant to the OP's issue. It was merely a point of clarification, especially for those people who are used to being able to use both voice and data at the same time on Verizon. When they switch to an iPhone, they are often surprized at the limitation.
Best of luck. -
Why is it still so hard to get into safe mode?
One of the worst features in Windows 8 is the many, many steps it takes to boot into safe mode... and it doesn't always get you there. And sadly, Microsoft has brought that into the Windows 10 preview.
Let's be real for a second. Safe mode is a valuable tool for it techs, and can be helpful to the home user. Getting there is a friggin' nightmare in Windows 8, and it's no easier in windows 10. The UEFI bios and boot manager doesn't help either.
Bring back a functioning F8 key, will ya?
On another note, why the hell can't you boot from a linux-based cd and find the windows 8/10 based OS. Microsoft's virus removal tools are useless if you can't boot into Windows... and "refreshing" the drive also ONLY works if you can load the
Operating system.Pulling the hard-drive to scan it for virus removal should not be necessary, but it seems to be with Windows 8, 8.1 and 10.Ran across this article after putting the 10 Tech Preview on my computer last week. Started off with build 9741 and now have 9879 and I just want to totally agree with the poster that Microsoft seems to have forgotten what safe mode is used for, mostly troubleshooting
when something goes wrong and keeps our computers from booting. I stayed away from both 8 and 8.1 and have stayed with 7. So far the tech preview looks OK, and I like the return of the start menu as well as many other familiar Win 7 features and controls.
But, even with 7, I've had endless hours wasted trying to fix the counterintuitive way that Microsoft seems to think (or not think) regarding these sort of issues. I'll gladly give up a couple (or even 30) seconds to have the option to boot into safe mode.
I've fought with Microsoft over and over again about the way they keep trying to automate troubleshooting even when there are very simple manual fixes. Sometimes it seems like they want to just keep users from having the control we want over how our system
works. And it this case it's just plain stupid that you can't choose to boot directly to safe mode by default from a preloading boot menu. Win 7 had terrible problems with "Bootmgr is missing" after even the simplest of issues such as adding files
to a USB or just a bad defrag or user mistake. I spent hours pulling my hair out after such issues and eventually got myself into a hole because of the way Microsoft looked at the issue. 99% of the time I could have fixed my issue by being able to do a repair
install from startup and it never made sense that you could only do an in place or "upgrade" install as they started calling it, If you can already boot into Windows. Lots of good that does when you can't get Windows to boot in the first place. And
so far the Startup repair in Tech preview is just as useless as in Win 7. Except now it's even harder to get to. I played with it a bit to test it and just a simple thing like moving the bootmgr one file down in the directory or just adding 1 small file out
of place was enough to make tech preview unbootable as well when using the older MBR setups. The new startup repair hasn't fixed it once. I don't know what the refresh really does as it doesnt work either. Gives a vague error with no link to a log and no other
information provided , so dont know where to troubleshoot that one. Win 7 's startup repair almost never worked for me until I learned the trick to run it at least 3 times with reboots and running SFC /offbootdir /offwindir in the middle. All of those
problems could have been fixed by simply allowing us to boot from the install media to re-install without loosing data. I'm glad to see that at least for now you can do a repair install from boot in the current version of 10 Tech Prev. Please keep that for
the later rollout, Microsoft. And stop messing with Safemode, please! I just made the edits to bcdedit to enable the legacy boot so I hope it works. I know it's still early but so far the Tech Preview has been a real challenge. I ran into issues on Win 7 with
missing Vredist C++ files coming up missing after trying to get DirectX 10 to work. There is a stupid loophole there that Direct X will make you delete allx86 and x64 C++ runtimes that it doesn't like, in this case it wouldnt install with the
2005 SP1 C++ redists. After I deleted them to install the Direct X I ran into a whole hell of an issue with corrupted files due to missing components from the 2005 redistribs that Win 7 would basically shutdown and slowly corrupt everything if
any component of that package was missing and then would not allow you to reinstall them if your system was higher than XP yet would not fix corruptions until they were installed. I'm still trying to side fix my Win 7 installs on my other disks as I consitently
cant get certain 2005 C++ redistribs to install. Now having big problems with massive corruptions in Tech Prev, to the point that it becomes totally non responsive and icons and folders almost totally go away in a very short period of time. DISM was
pretty limited in Win 7 so I'm trying to get onto that but the commands are kind of confusing me and it doesn't work consistently and I thing the online store components are not being made available for repair as I get a lot of "failed to obtain image
from provider" messages and it's giving me a lot of problems when I try to mount my iso as a wim file. Hate to say it but I've been working with 10 Tech preview on 2 computers (test out homegroup) and I've installed and reinstalled at least 5 times on
each computer but within 30 minutes of a good install its corrupted again and Dism will stop working all together. Anyway, wish they'd stop messing with our tools. Bring back safemode by default guys.
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