My iMac won't turn on. What can I do?

My iMac screen won't turn on.  I can hear it running but nothing on the screen.  What can I do?

What did you do to fix it?

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  • Brand New iMac Won't Turn On - What To Expect From Support?

    Hello,
    I've been wanting to purchase an iMac for about a year now. Unfortunately I'm destitute, so puchasing this was a huge deal. I finally absolutely had to order it after using a PowerBook for two weeks that I have to plug an ancient monitor into, and recently I've had to use the track pad, inverted, as the one USB port fried and I have to position the laptop a certain way because of how I run the cables.
    Anyway... today felt like Christmas. Such a beautiful computer. I installed World of Warcraft, ripped a few CDs onto iTunes and then randomly, "fzzt." I knew it was bad... it sounded like something "blew" and, sure enough, it won't shut on.
    I've tried everything possible and I'm pretty sure it's the motherboard or power supply. I'm obviously incredibly upset, but to soothe myself until I can call phone support in the morning I'm wondering... what should I expect with this experience? I purchased through Amazon, but I'm assuming that doesn't matter. Will I get a new computer since this was obviously a lemon, or will they refurb mine? Will they retain my HD? How long does this usually take? I need this for work, which is most worrying. Kind of feel like crying. Is it okay to cry, and how hard? Do I have to send my pretty little mouse and keyboard back, too?

    Hi I am a totally new mac user myself, how did the WoW install go, Im swithcing from a PC to an Imac? and I have been playing WoW since vanilla, so Im quite apprehensive about the change.
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  • I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help

    I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help

    http://support.apple.com/kb/TS3694#error21
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • Imac won't turn on after anti virus software downloaded

    The Avast antivirus software was downloaded onto my imac and now my imac won't turn on. What should I do?

    Troubleshooting: My computer won't turn on
    Read and follow all the steps.
    If you find yourself at Step 6 determine if you can start the Mac in "Safe Mode":
    Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
    You must disable FileVault before you can start your Mac in Safe Mode.
    Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
    Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
    To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
    Remove the Avast garbage by using its uninstaller. Never install it, or anything like it, ever again.

  • IMac won't turn on. Only a clicking sound and a grey folder with flashing question mark.

    iMac won't turn on. Only a clicking sound and a grey folder with flashing question mark.
    Help.

    Your iMac is actually turning ON as proven by the grey folder with the flashing question mark.
    The flashing question mark indicates that your system is unable to find a bootable volume. The clicking sound that you hear is probably coming from your hard drive while it tries to recalibrate. I suspect your hard drive has failed.
    What model imac do you have? If it's under warranty I suggest taking it in for service. Hopefully you've been maintaining a regular backup of your data as all users should. I lost my data once and it was a valuable lesson. I back up regularily now.
    If your iMac came with install disks then you can boot from them, choose your language when asked, then pull down the Utilities menu to launch the Disk Utility application. The Disk Utility application will allow you to verify whether your hard drive has an issue. Usually a clicking sound, assuming it's coming from the hard drive, is a sign of a bad hard drive.
    If your system has Lion installed then you can hold down the Command and R keys when you restart the system, then launch the Disk Utility application from the menu that appears.

  • My imac will not turn over, what should I do

    my imac will not turn over, what should I do

    Just FYI,
    You are not addressing Apple here.
    People here who help troubleshoot and attempt to correctly answer technical questions in these Apple Support Communities are Apple users just like yourself.
    There are two initial things you can try.
    An NVRAM reset.
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    After resetting NVRAM or PRAM, you may need to reconfigure your settings for speaker volume, screen resolution, startup disk selection, and time zone information. The logic board battery helps retain NVRAM/PRAM settings when your computer is shut down.
    IF this fails to help reboot your iMac, you could try an SMC reset.
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    Check back if neither one of these solves your iMac's issues.

  • I have a new mac book air and somehow iPhoto was installed twice.  Also, a second library was created and it became the default library.  I attempted to switch to the original library but it won't open.  what can I do to revert to the old library?

    I have a new mac book air and somehow iPhoto was installed twice.  Also, a second library was created and it became the default library.  I attempted to switch to the original library but it won't open.  what can I do to revert to the old library?

    Both iPhotos open to a default library (#2) which has 300+ photos,  I attempted to "switch to library" under the file tab in iPhoto and tried to choose "other library" which had most of my photos.  When I attempt to open it, it doesn't do anything.  I can see it and there are 2 libraries but it won't open.
    Have you tried to open your old iPhoto library by double-clicking it directly, instead of using the File menu?  That should work, if you are running iPhoto '11 and the library has been created by that version or an older version.  DO you get an error message, if you select the library directly in the Finder?
    I checked and it is the latest version of iPhoto.
    Is it iPhoto '11, version 6.0.5? "Latest version" is ambiguous, because it will depend on your system version.
    Where is your iPhoto Library stored?

  • White screen with a crossed out circle which flickers to the Apple logo sometimes, but won't open. What can I do to open it?

    Help!!  I'm in Belize (not a good place to be with an Apple, as international as you may claim to be!) and my computer decided to "quit" thusly:
    White screen with a crossed out circle which flickers to the Apple logo sometimes, but won't open. What can I do to open it? (I do have my recently backed up data with me, but no loading discs for my computer.
    Hoping there is a solution,
    Diana

    The make of the disk doesn't really tell us how your data is being backed up onto that disk. Do you know what software it uses?
    For example Time Machine copies files every hour in a way that is not bootable, but you can extract those files & get all your data back into a working OS.
    Carbon Copy Cloner duplicates a disk in a way that is bootable - it would appear when holding alt at startup so you could use that to boot & inspect the state of the internal disk.
    It may also be Seagate's own software that does something different.
    Please try recovery mode, if that works you can try repairing the disk in Disk Utility.
    OS X: About OS X Recovery - Apple Support
    If that works, select Disk Utility & see if the internal disk can be repaired in the first aid tab.
    Recovery mode can also download OS X & reinstall it, however you really need to know if the backup contains everything before that is attempted, otherwise you may lose data. The OS is also around 5GB so you may have issues if your internet is capped or unstable etc.
    P.S.
    I have no idea if this is helpful, but there may be help out there…?
    http://belizeyp.com/Belize/I-T-Engineers-Consultants/profile
    https://www.google.com/maps/place/VIP+wireless/@17.4938135,-88.1914518,4205m/dat a=!3m1!1e3!4m2!3m1!1s0x8f5c583ff12cb605:0x17a5a2f97fc838c3?hl=en
    Search & ask around, you may find some help, try recovery mode first.

  • When i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

    when i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

    hiskebdb,
    If it happens when moving an object/text, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
    https://forums.adobe.com/message/6984777#6984777
    or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
    https://forums.adobe.com/message/7095368#7095368
    or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
    https://forums.adobe.com/thread/1696375

  • I recently upgrade my mac air to maverick and now my version of iphoto won't work.  What can I do??

    I recently upgrade my mac air to maverick and now my version of iphoto won't work.  What can I do??

    This screenshot shows which previous versions of iPhoto are compatible with Mavericks.  It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
    Note 1:  every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
    Note 2:  If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1
    OT

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