My iMac wouldn't load past the Apple Logo or Spinning wheel. Not it is stuck on the OSX Utilities page?!?!
Hi,
I have a 2010 iMac.
I have had not one problem with my mac since getting it as a gift, yet since I updated to the newest update. 10.8.2 or something along this, my Mac began to work really slow, and all of a sudden it should down today.
I tried to turn it back on and it was stuck on the white screen with the apple logo, the spinning wheel and occasionally the loading bar underneath.
I have used many forums including this, to try and find a solution. I finally got on to the OSX Utilities page, however, i can't wipe my hard drive clean, can't uninstall my operating system.
It's basically stuck on this page.
I'm a complete novice with Macs really, its used mostly for University work and research.
thanks :/
Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine. Might also apply to new machines the first 90 days. BTW, the AppleCare Protection Plan's the best insurance policy available for desktop machines. Get it if you don't have it before contacting Apple.
Fixing the locked disk w/Mountain Lion installed is something they should be able to rectify.
Similar Messages
-
My MacBook Pro is stuck on grey loading screen with apple logo and spinning wheel.
PLEASE HELP - Tried to start up my MacBook Pro and I get grey screen w/ apple logo & spinning wheel. It's stuck on this screen. Safe mode didn't help but reveled this: smc read key action error, BOOS key failed, BOPS key failed. Consider rebuild of prelinked kernal com.apple.kext triggers triggered rebuild. IOBluetooth host controller USB transport Suspend Device. I ran verifications/repairs in Disk Utilities, but nothing came back wrong on the reports. I'm a bit panicked, as I use this computer for work and have no other computer to use in the meantime. I should also note that I have very little technical knowledge, so if you can lend your help please keep that in mind when responding. I'd be over the moon if anyone can help.
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup - Gray Screen
Startup Issues - Resolve
Startup Issues - Resolve (2) -
IMac (early 2008): grey screen with Apple logo and spinning wheel
Hi there,
I have recently had a problem with my iMac - it started with distorted graphics and I booted into Safe Boot to back up all files with the intention of reinstalling OS X (either from original install CDs or from USB drive with Mountain Lion on). Safe Boot got rid of the distorted graphics but as I rebooted to reinstall, the iMac hung on the spinning wheel on a grey screen with the Apple logo.
I have tried (in no particular order) : resetting PRAM and SMC, booting from original install CDs, booting from the self-created Mountain Lion USB stick, booting into Safe Boot again, booting normally, taking out keyboard/mouse and booting normally... the pinwheel either freezes, the iMac reboots itself, or comes up with a screen telling me to reboot due to a problem. If I hold down command-V at startup it always freezes/fails at the same point and there's usually a previous shutdown cause of 3 or -128?!
I don't seem to be able to run the hardware test either from DVD or internet, I can boot into single user mode and the iMac will stay up for hours but I don't know what to look at or what to fix! There are kernel panic logs relating to some of the shutdowns but as I can't view these out of single-user mode I can't attach them to the post but can look & reply on another machine.
It's an early 2008 iMac, 24" screen, running OS X 10.8.2 - I'd appreciate any help and will try to provide any extra information anyone needs (that I can glean from single user mode, anyway!)
Kind regards,
CarlyI've looked at that, I did try to link the discussion to the article but it failed too Thank you though.
I just created an Ubuntu DVD to run - the graphics are distorted on that too so I'm guessing it's a fault with the graphics card. I don't have the knowledge to confirm/deny it so a trip to an Apple Store is probably in order? -
Need help with my Ipad 2, after few minutes of charging the ipad comes on, i can see the apple logo and stops there and the battery doesn't get full charge
Have you tried rebooting the iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If the iPad will still not turn on completely, then you should probably restore the iOS software.
iTunes: Restoring iOS software - Apple - Support -
I was updating my ipad 2 and then it said "restore in progress" than it shut down and attempted to start back up, but it got stuck at the apple logo! Sombody please help, I am very worried!
Try putting the iPad into recovery mode : http://support.apple.com/kb/ht4097
-
Macbook stuck at the apple logo and spinning wheel.
I have an macbook pro 13inch (2009) and when the laptop starts it gets stuck at the apple logo and the spinning wheel.
I have tried resetting the SMC and the NVRam or PRam, but this didn't help. The recovery mode doesn't start either.
The only thing that does work is safe mode. I can boot my laptop normally in safe mode, but when i restart it, it's the same thing. Stuck at the spinning wheel.
In safe mode i did a hdd controll but it didn't show any errors.
Please help!NickRb wrote:
The only thing that does work is safe mode. I can boot my laptop normally in safe mode, but when i restart it, it's the same thing.
That suggests that there is a third party application that is the problem. Look for same.
Ciao. -
I copied this
May 12 20:58:59 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
May 12 20:59:07 localhost com.apple.kextd[10]: Can't create kext cache under / - owner not root.
May 12 20:59:08 localhost bootlog[39]: BOOT_TIME: 1336852733 0
May 12 20:59:11 localhost DirectoryService[36]: Improper shutdown detected
there is more but does this give anyone an idea
Regards JimLinc has suggested you use Disk Utility "Repair Permissions". This is one of the few obscure cases where "Repair Permissions" should be exactly the right solution.
For almost every other routine problem, the Disk Utility function "Repair Disk" is the right choice, and "Repair Permissions" is just a distraction. -
Can not get past grey apple logo and spinning spokes ?
I've tried holding down keys (command-s,option,c ...etc) but it just stays on the spinning and there are no sounds ie chimes.
I've tried booting into osx disk holding the c key and it takes a little longer for the apple logo and spinning wheel to come up but eventually it goes right back into the spinning and I've waited out the spinning for ten to fifteen minutes with no luck.
The harddrive looks healthy when plugged in externally to my Win7 machine, I've tried moving the memory sticks around with no luck.
I'm trying to fix this for a friend , there are two actual keys missing the f5 and the #6 key (broke off I guess).Ptown wrote:
Thanks for replying , I'm pretty sure my friend does not have the hardware test disc that came with his macbook pro 06 anymore but I'll ask.
Yes.
Is there anything else I could do to solidify that the logic board is toast ?
If no AHT, make an appt with the "genius" bar at an Apple Store.
I would think that I wouldn't get anything (black screen) if it was the logic board.
The LB basically "controls" everything, so depending on what circuits have issues, a bad LB could account for (almost?) any symptom.
RAM is also a suspect here. It sounds like you did some troubleshooting, but if both modules are third-party (not the original Apple-supplied) RAM, see if the original RAM can be found and tried. -
Apple logo and spinning wheel after hard drive replacement and restore
Hi, need some help!
I replaced my hard drive at the weekend in a mid 2010 MacBook Pro with a Samsung/Seagate 1TB 2.5 inch 5400RPM SATA II Hard Disk Drive. The install of the hardware went fine, and the computer recognised it no problem. I went through the process of formatting which again went ok, then I moved on to the restore of the old image from my time machine.
After the 4 hours or so it said restore successful and a restart was required - after the restart I am presented with the apple logo and spinning wheel and can make no progress beyond this point.
I have tried 3 restores now - all of which were 'successful' and have the same issue. I have checked the disk using the repair tool and there are no recoded issues so I'm at a loss.
Can anyone help!!
Thanks in advanceHey andrew1878,
Thanks for the question. I understand that you are experiencing issues with your MacBook not loading up past the Apple Logo and spinning gear. The following resource may provide a solution:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Thanks,
Matt M. -
Please help me! MacBook Pro stuck on apple logo and spinning wheel
Hi I'm really desperate and need help! My MacBook just stopped loading and would stay on the gray screen with the apple logo and spinning wheel.
I have tried safe mode and it would load a little and stop and then the loading bar would be blank and it would stay like that forever!!
I also have tried doing the single user mode and when I type the fsck - fy it will do a couple more lines then it will say error like a hundred times :(
I did verbose mode and it would just give me stuff that I have no idea what it saying I left on verbose mode for like 5 hours and it would just give me lines of stuff I have no idea what it's saying!
I downloaded lion through apple store so I don't have the disk I only have my snow leopard disk
Please please someone tell me a solution it's my moms laptop and I don't want to get in trouble!Reboot in recovery mode an possibly repair over the internet.
Command-R to the rescue.
Just hold down Command-R during startup and OS X Recovery springs into action. It lets you choose from common utilities: You can run Disk Utility to check or repair your hard drive, erase your hard drive and reinstall a fresh copy of OS X, or restore your Mac from a Time Machine backup. You can even use Safari to get help from Apple Support online. And if OS X Recovery encounters problems, it will automatically connect to Apple over the Internet.
http://support.apple.com/kb/HT4718 -
Macbook Pro Stuck at Apple Logo and Spinning Wheel
I Have ML. Just did the most recent update. There seemed to be a bundled group of updates. Once all was updated, my computer froze. I shutdown and restarted and it was stuck on the Apple Logo and spinning wheel. I have tried everything. Safe Mode, Command R, Command/Alt/R/P....it does nothing. Any advice out there?
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
My daughter's old I Mac won't start. It is not backed up. We want to get some things off of it if we can.
When we turn it on, we get the Apple logo with spinning wheel for awhile, then a question mark briefly and then a sky blue blank screen. Is there any hope of getting this to work? This computer is out of warranty. Does it seem that if we reinstall the Operating System we might find old data?First try restarting with the original install disc an run Disk Utility to repair the drive. If you have to re install the OS make sure you select archive and install or else everything will be lost.
-
My 5th generation iPod (bought in April of 2013) will quit unexpectedly. I can't do app store apps (like snapchat or facebook, ect.) or apple apps (like Camera, Safari, ect.)It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
More Tips here...
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use. -
I did an auto software update on my iMac, which included a restart. When the machine restarted it's stuck with an Apple logo and spinning wheel. I've tried all of the key strokes that are supposed to work, but nothing has. Any suggestions?
Gray screen could be any number of things, bad third party at boot kext file, a bad Apple one, a bad install/upgrade of OS X, drive corruption etc.
Run through this list of fixes
Step by Step to fix your Mac -
my IPad4 cannot load the
os. it keeps trying but always crashes out after displaying the apple logo for a few seconds. it keeps cycling in the effort to start but without success.my IPad4 cannot load the
os. it keeps trying but always crashes out after displaying the apple logo for a few seconds. it keeps cycling in the effort to start but without success.
Maybe you are looking for
-
String with embedded single quote
Hi, all. We're trying to pass a string from one procedure to another, which will then do an EXECUTE IMMEDIATE on it. However, there are single quotes withing the string, and they're driving us nuts! This is what the concatenated string should look li
-
Not getting proper output in .rtf format
Hi all i m getting this output when running request with an rtf template.o am working with XML publisher 4.5 and have developed template in microsoft word. Here is the output %PDF-1.4 5 0 obj << /Type /Page /Parent 3 0 R /Resources 4 0 R /Contents 6
-
ITunes No Longer Runs--iTunes Helper Resources Not a Valid File Name
I made a dumb mistake (I think) and tried to install iTunes onto an SD card. At first, my computer would only let me open iTunes if the SD card was installed. I tried to reinstall to the C drive, but keep getting the "I Tunes Helper Resources not a
-
I can't understand what is going on as my ipod 2gb 2nd gen. is saying that my ipod is full when i sync when it is empty.
-
A little while ago I wiped my computer in entirety: I even removed the OS and reinstalled from the ground up. Before doing this, I tried to salvage all of my music and pictures, and various other documents, but my music collection bizarrely vanished,