My Image Garden

Question

Using My Image Garden is not in the least 'overwhelming' it is merely a timewasting frustration; because the software is so narrowly, unilaterally designed.  The instructions are devious and misleading, so that you cannot ask a simple question and receive a simple answer. Canon must have employed arrogant, self-satisfied robots to design the software for 'My Image Garden'. The title alone is enough to make you sick. No one in their right mind, even if they could fathom Canon's gibberish instructions, would use the hideous templates they force on you. To say that the machine can print cd labels, full stop, is actually a false-pretence description and Canon should be prosecuted by Trading Standards for this. There is no simple transfer facility from your pc; you can only use images from My Image Garden or an sd card. Canon must know that their software is not fit for purpose, as they make it virtually impossible to find out that you cannot perform the simplest autonomous tasks on their new machines. A great printer 100% vitiated by ill-conceived, totally user unfriendly, software. What a pity and what a mistake 'My Image Garden' and its related software is!  I am going to have to try to sell my new MG7150. It is in effect, unusable. Perhaps if I was an slavish Canon employee writing the  self-congratulatory blurb which infests every link to this printer, I would be able to use it to write my blurb - though not much else..
Luckily, I am a human being; and can simply sell it. 
FYI: I have sent a copy of this post/complaint to every computer magazine I can think of.

Answer 1

Hi Laurel,
There may be a program running in the background causing this error to occur.  Rebooting your computer without your normal startup applications running may resolve this issue.  To do this, follow the procedure below:
 1.  Click Start.
 2.  Type MSCONFIG in the Start Search box and press Enter on the keyboard.  If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
 3.  The System Configuration Utility will appear.
 4.  Make a note of which startup selection your computer is set on.  If your startup selection is set to Normal, switch it to Selective Startup by placing the radio button dot next to Selective Startup.
 5.  Under Selective Startup, click to clear the Load Startup Items check box.
 6.  Click the Apply button.
 7.  Click on the Services tab at the top.
 8.  Place a check mark next to 'Hide all Microsoft Services'.  
 9.  Click the Disable All button.
10.  Click Apply.
11.  Click the OK button.
12.  Windows will prompt you to restart your computer; click Restart.
When your computer restarts, please attempt to use My Image Garden.
To return your computer to normal startup mode, follow steps 1-3 above, put a check in the box next to Load Startup Items, and then choose Normal Startup (if it was set this way initially) and click Apply.  Click on the Services tab and click on the Enable All button. Click Apply, then OK and restart your computer.
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
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