My imei number in my iphone 4 circuit board doesnt match my box or sim tray,when i go into itunes,preferences,devices and wave the mouse over the iphone,it doesnt tell me my imei number and my phone wont turn on too check it that way,any ideas?,
i need help to find my imei number in i4,phone wont turn on tried all reset procedures,sim tray different to circuit board as advised by apple when it went back for warranty,cant view in devices in itunes either,any ideas?
Try doing a restore in recovery mode or what is known as DFU.
Instructions to boot into DFU can be found here:
http://www.youtube.com/watch?v=34v8HMC9B98
Once in DFU mode, plug into iTunes and click Restore.
I know you said you tried all reset procedures, but I want to be sure.
Note: This will delete all your data on the Phone, hopefully you have a backup.
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My ipod touch does not show up in my itunes source list, and shows up as a digital camera in "My Computer". Any ideas?
Start here. Is ti normal and expected for the computer to also see the iPod as a comera since that is how you get saved photos from the iPod to the computer.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
my i tunes account for both my pc and i phone wont let me update or download any apps.
no none errors it started after i installed the new ios 5.1 on my i phone i wait ages ans it says cannot conect to the i tunes store. and on the pc when i go to update them it says service timed out after about ten mins of waiting
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Update failure and now phone wont turn on
please please help. as stated above the update failed and now the phone wont turn on.
i had charged the phone up so that wasnt the problem, it just said that the updater lost connection with my phone
can anyone help?
cheersYou did not specify what phone model you have.
Have a look at the link below to a post in the POK section regarding this issue.
/discussions/board/message?board.id=topfaq&thread.id=112 -
Hi my I phone has just gone dead it has about 50% charge and wont turn on. It dont seem to take a charge either?
Any ideas my whole business revolves around this bloody thing with out it I am *********
Can some one help please??Hello, gypsumspring.
Thank you for visiting Apple Support Communities.
Here are the best resources to go through when experiencing this issue.
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Cheers,
Jason H. -
HI
I Am having a problem with the sound/speaker on my iPhone 4S. Have no sound for media services ie iTunes but I can hear people when they ring me. Any ideas?
thanksIf you have a docking station try putting it on there. I lost my sounds, docked it and they came back immediately.
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I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
No help there. I have information in the "Notes" app on my I-Pad that are not syncing with my I-Phone. The other information from selected apps, contacts, mail, calendars, etc. are syncing. Any idea why notes are not. I've swithced the notes app to "on" with the I-Pad device.
Welcome to the Apple Community.
First check that all your settings are correct, that notes syncing (mail and notes on a computer) is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the notes you are adding are added to your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by checking in accounts on an iOS device, or the left side panel in mail on a computer), non iCloud notes will not sync.
If you are sure that everything is set up correctly and your notes are in the iCloud group, you might try unchecking notes syncing (mail and notes on a computer) in the iCloud settings, restarting your device and then re-enabling notes syncing. -
When I go into iTunes (the latest update) now, it takes over the entire screen is difficult to remove. Is there a setting I can change in it to have it behave the old way?
I presume you are runnning iTunes on either an OS X 10.7 or OS X 10.8 system. Move the cursor to the very top of the screen so that the menu bar appears, then click the blue box with the arrows at the very right corner of the menu bar, or press Shift-Command-F. That will switch iTunes back to a normal window, which it should then remember for future launches.
Regards. -
I dropped my ipod 4 and the screen came off and now it wont turn back on.
someone help! i cracked my ipod in the past and now i got a new screen. well i just dropped it and the screen came off and now it wont turn back on. it says that its on itunes so the device still works but the screen its self doesnt is there anyway anyone can help!
Take it to somebody to get it fixed. However, it may not be cost effective to get it fixed.
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Verizon Iphone 4 without sim card is locked because of forgotten passcode. Can't access serial number because of having no sim tray. Never synced with itunes. Recovery mode always comes up with an error. are there any solutions on resetting the phone?
Are you looking for the serial number or the IMEI? If the phone was active on your Verizon acount, Verizon can give you the IMEI.
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my phone wont turn on anymore, at first it was just shutting down for no reason but still coming on but today the phone wont come back on,now the apple sign is on screen and going in and out. what should i do to fix this problem
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
HT4061 my phone wont turn on so how can i find the serial number
my phone wont turn on so how can i find the serial number
Did you read this section from the article you linked:
If you have access to your computer, but not your device -
I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually since I have a iTouch and keep all my music there. HELP!!
Have you tried deleting the songs from Settings?
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