My imessage has not been working. the internet and imessage only work on wifi. how do i fix this

MY IMESSAGE HAS NOT BEEN WORKING. IT ONLY WORKS WHEN I AM CONNECTED TO WIFI. THE INTERNET DOESNT WORK EITHER. I TRIED EVERYTHING AND NO ONE ON THE VERIZON PHONE NUMBER WILL ANSWER.

First make sure cellular data is toggled on.
Secondly make sure airplane mode is set to off.
Thirdly, make sure to toggle to "on" the send text/SMS/MMS if you cannot use imessage.
I don't know what model iPhone you have, if a 5,5c, or 5s make sure the Sim card is functioning properly. (Remove with device turned off, the carefully place back in device) then turn on the iPhone.
Hopefully problem solved.
http://www.apple.com/support
May have other solutions.
Good Luck

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