My iMessage isn't working to one person. I've turned it on and off and reset it but it's still not working. Help!!

Hi,
Does anyone know how to get iMessage working on an iPhone 4? The person I'm talking to has iMessage and it's working for them but not me. I've turned it off and on and reactivated it many times. Help!
Thanks.

Sync voice memos with iTunes: Connect iPhone to your computer, then in iTunes select iPhone. Select Music at the top of the screen (between Apps and Movies), select Sync Music, select “Include voice memos,” and click Apply.
Voice memos synced from iPhone to your computer appear in the Music list and in the Voice Memos playlist in iTunes. Memos synced from your computer appear in the Voice Memos app on iPhone, but not in the Music app.
This is from the iPhone user manual, iPod should be the same. Are you following these steps.

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