My imessages are gone. i cant activate them now. When i go into send and recieve its only my e-mail address thats ticked and not my phone number ticked also. When i sign in with my apple ID it is ticked there. can anyone help me please.
my imessages are gone. i cant activate them now. When i go into send and recieve its only my e-mail address thats ticked and not my phone number ticked also. When i sign in with my apple ID it is ticked there. can anyone help me please.
Hi,
Go to the iPhone
GO to Settings > Messages
Is the iPhone Number ticked to be enabled (It will be greyed out and not editable but should be On)
If it is Off (Unticked remove the Apple ID)
Place the iPhone in Airplane mode for a few minutes.
Go back to Settings Messages and make sure the Message app Is Enabled overall.
Check the iPhone Number is verifying.
When Completed test by sending an iMessage to your Apple ID (Mac)
If that works add back the Apple ID to the iPhone's Settings.
Restart the Mac App and Accept the op ups that appear as to what the iPhone is using.
9:52 pm Friday; April 4, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
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First, try a system reset. It cures many ills and it's quick, easy and harmless...
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Hi bellenyc,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
I hope this information helps ....
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