My imported AVI file doesn't play audio in Premiere Pro CS5 nor Encore CS5

Hi there,
I've been trying to find a solution for my "audio" problem for a few days now, but no luck...
First of all I'd like to mention that I work on a Mac.
I have an AVI file that plays perfectly fine in Quicktime (audio and video).
However, when I import it in Encore or Premiere, it shows the video but there's no audio.
I understand this probably has something to do with codecs? But I really have no clue what I can do about it.
I was working in Encore at first, cause I don't really need any editing, just a dvd I'd like to burn. Since the audio didn't work there I've tried importing in Premiere. Same problem of course. Then I tried to seperate the audio and video and transfered it into Soundbooth. Didn't change anything.
Another problem that occurred in Encore was some errors with gaps. I have about 10 AVI files that I put on the same timeline. Any advice on what I can do about that?
I'm kinda new in all of these things, so any help would be much appreciated.
Thanks a lot!

Hi again,
I've downloaded mediainspector and got the following results:
I also checked the timeline after importing a video and there is indeed a red line over the timeline in Premiere, not in Encore:
Screenshot timeline Encore:
Screenshot timeline Premiere:
My project settings in Encore: I took the standard for a dvd Pal widescreen:
And in Premiere I've tried the 4 different standard settings for DV PAL. All the same result with the red line.
I've read the articles about the codecs, but I really could use some help what I can do next. Should I convert it to an MPEG2 for dvd file for example? Which converter (free?) is good for Mac?
Or is there something else I need to do?
I understand how the programs work but I really don't know so much technical stuff about sound and video.
Oh, and just for your information: I imported an MP3 file also in the project, to play at the main menu, and that one is playing just fine, no problems there.
Thanks again for all the help! I really appreciate it.

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