My incoming calls keep oing to voicemail !!!

help me !! how do i fix this??

Does the phone ring?  Does it not ring?  Can you provide a little more info and when and how this might have started?
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Similar Messages

  • IPhone 5 incoming calls go straight to voicemail in certain areas

    I know that this issue has been reported by many users in this and other forums, but I thought I would share my story too.
    I have a iphone 5 that is exhibiting the following issues:
    - When I am downtown Boston and certain areas in MA, incoming calls go straight to voicemail.  The phone does not ring and the only way to tell if people called me is if they leave a voicemail
    - When I make calls, my phone numbers shows as blocked at the receiving end.  So if people block anonymous calls then  I won't be able to call them
    I opened a ticket with VZW and this is what has been done so far to no avail:
    - Got a replacement phone
    - Changed the SIM card
    - Verizon Re-provisionned the phone number
    - Disabled LTE
    - Reset Network Settings
    - Power cycle the phone (many many times)
    Verizon said my issue is due to network extenders in the area.  Well, if this is true then thousands of VZW customers would have this issue as network extenders are all over the place in Boston. So far VZW does not have a solution to my problem.
    My next step is to reactivate my old iPhone 4S to see if it is a iPhone5 issue or something else.  will keep you posted.

    If they say they did, ask them to re-provision the account. Sometimes errors occur and the account is not provisioned correctly, even though features are included in your plan according to the billing system.

  • Help please...iphone5 when trying to make a call, after hitting green button to make call, screen goes straight back to keypad and all incoming calls go straight to voicemail, any ideas please? Everything else seems ok. No problem with sim or carrier

    Hi...I have just obtained a secondhand iphone 5.  I'm not technically minded  and I don't understand 'geek speak' so please be gentle.  I have done all I can think of to bottom this problem. I have switched on and off.  Tried different o2 sims (including 2 brand new) that I know are fine, restored to factory settings, changed carrier from 'Auto' to O2 and spent ages on line with o2 chat but everything at their end is absolutely fine. Everything on the phone seems to be working apart from the phone aspect of things. All incoming calls go straight to voicemail and show on the phone as 'Cancelled calls' and when dialling out,  I can key in the numbers and get the keypad tone (not dialling tone) but as soon as I press the green key to make the call, all that happens is the keypad pops back up onto the screen. The phone was bought on ebay as an o2 phone (the photo showed Giffgaff on the phone's screen but I understand this to be one and the same?) and as being 6 months old but I have put the serial number into the support website and...surprise surprise..,it must be at least twice that age as the warranty has expired.  I have made 2 attempts to have a web chat with Apple Support,  have reached the 'You're all set, we'll be with you in 2 mins'  and have been left hanging there for over an hour on each occasion,  so I've given that up as a bad job!!  Any help will be much appreciated...and also, will Apple charge me £25 for each of the aborted chat attempts, please?  Over to you...hopefully and many thanks in anticipation.

    My phone works all fine when am in mumbai but as soon s i leave mumbai I am not able to make an otgoing call
    This is entirely a carrier issue.  If your carrier (airtel) doesn't provide service outside of Mumbia, this has nothing to do with your iPhone.
    i feel i need to change my brand
    This is a user-to-user tech support forum, not Apple.  No one here cares at all about your threats.
    NEVER post personal info in this public forum

  • Curve 9360 not ringing with incoming calls

    Good day. I am using a Blackberry Curve 9360 Smartphone.
    Hope you can help me, I have inadvertently ticked the "All Alerts Off" option instead of the "Silent" option.
    The phone rejects my attemps to change it back to All Alerts on, with a reply "Alerts  Off cannot be editted or deleted"
    There's a red tick mark next to the icon, and the icon is also highlighted in red.
    The "Normal" option is ticked at the moment but the "All Alerts Off" option remains the same.
    Incoming calls go straight to voicemail without a ringing alert, and a sms informs me of a missed call.
    Please advise me how to resolve this problem, URGENTLY !!!!

    Hi and Welcome to the Community!
    That is strange indeed...typically, only one profile at a time can actually be active...from what you describe, both Normal and All Alerts Off are active at the same time...not normal. Lets try this...
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Now try to reset your sound profile as you desire.
    Best!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
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  • Q10 not answering incoming calls

    Incoming calls go right to voicemail.
    Subject Title edited to reflect new topic.

    OK. Well, that's a pretty ancient OS level...indeed, I don't think that's an OS version at all, but rather the "Software Release". Can you check again please?Article ID: KB23393 How to find the model number and OS version on a BlackBerry smartphoneFurther interesting is that you say you updated the software...strange that something so old would be an update, but I do not know what versions VZW has on their approved list, but that version is definitely quite old...maybe 25 or so updates behind what is truly current from BB. There were many more 10.2.1 releases, then 10.2.2, then 10.3.0, then 10.3.1, and now 10.3.2...each with several versions (at the 4th octet) within. Did you check, in the phone settings, the "Call Forwarding" items to make sure that none of those are set? Failing all of this, the only thing I could recommend is a clean OS reload, and to an OS level that is much more current. If the behavior continues after, then I'd say it's back to VZW to look even deeper into their system. Good luck!

  • Incoming calls not able to be answered

    Since upgrading to iOS 6 on my iPhone 4S I can't answer incoming calls when my phone is plugged into my car's USB port (Honda Fit). When the phone rings and I try to answer it, nothing happens. It shows the usual screen but when I try to slide the bar to answer it doesn't move, or if I hit the button on the top of the phone to ignore the call that doesn't work either. Even if I unplug the phone from the car's USB connection while it is ringing the phone remains frozen until the incoming call has gone to voicemail. I never had this kind of problem before the upgrade to iOS 6. Does anyone know why this happens or what I can do?

    Did you ever figure this out? I'm having the same problem - except with the iphone 5. I can't hear the phone ring when it's plugged into the USB in my car stereo, and my phone freezes and I can't answer the calls. I try to hit the accept button to take the call, but nothing happens. I also can't hear Siri when it's plugged into the car stereo. When I had my iphone 4, I could hear the phone ring through the car stereo and I was able to answer the calls and talk to the person while it was still plugged in. 

  • Just Updated iPhone 3GS to iOS5, Can't receive any incoming calls at all

    Hi, I just updated my phone to iOS5 and now, I'm having these troubles.
    - Can't receive any incoming calls at all
    - The incoming calls directly goes to voice mail greeting
    - No incoming rings & no missed calls alerts
    - Also noticed the incoming text with 4 to 5 hours delays
    - Sometimes 3G network get lost
    The reception (status bar) is good level, can make outgoing calls okay and can send text okay.
    I did try reset the network setting and it seems working a few hours then went back to troubles (mentioned above).
    I've done 3 or 4 times reset but none have been resolved yet.
    Anyone having a same issues?
    I have
    iPhone 3GS with iOS5
    Network with O2 UK
    Thanks,

    After reset "All network settings" a several times, it seems working but few hours later it 's been gone back to troubles again.
    Is this related to iOS5 or O2?
    I've contacted the network carrier several times but no-one yet get back to me.
    Any ideas, please helps.
    Re: iOS5 updated and all incoming calls going straight to voicemail 

  • Received call that went to voicemail, phone alerted voicemail and then went completely dead, will not power up, what can i do?

    my I phone 5 went completely dead after receiving an incoming call that went to voicemail and alerted, i cannot power back up, what can I do?

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If you are sure the battery still had a charge, this should work. If you think the battery was low, then plug it in and let it charge for at least 20 minutes and then try the reset.

  • Voicemail message doesn't pick up incoming call.

    I have version 6.13 of Skype.
    I call my number.  The computer responds and I have the option to Accept or Decline.  I let it ring.  Skype then stops at 20 seconds and does nothing else.  My phone keeps ringing and ringing and my voicemail doesn't pick up.
    I call again.  The computer responds and I have the option to Accept or Decline.  I select Decline.  Skype stops ringing.  My phone keeps ringing and ringing and my voicemail doesn't pick up.
    My voicemail is set up to answer after 20 seconds.  It is also set up for voicemail to pick up if I am already in a call and/or if I reject an incoming call.
    I use my phone for work and I need for voicemail to pick up, so I can call back and they don't think I am ignoring them!
    I don't have call forwarding turned on or "follow me" configured (whatever that means). 
    Any assistance in this matter would be greatly appreciated!

    I've been having the same problem for ages, but today finally resolved it.
    Warning: I use a Mac, but could not find a thread for a Mac Skype community - so I hope what I did helps all of you who are having problems with Voice Mail.
    This is what I did: I set my online status to ONLINE, which on the Mac is an icon in the menu bar at the top of the screen (normally I set my status to INVISIBLE when I'm online). I also made sure in my preferences that calls will be sent to voice mail. After setting my status to ONLINE, the voice mail picked up after 4 rings, just like it used to before all the "improvements" to the app. 
    I also found that my voice mail message was truncated at the beginning. When I re-recorded it, it took an extra moment for the record function to actually kick in, so I had to fuss with it for awhile before getting a satisfactory recording.
    I hope this helps!

  • Incoming calls are going directly to Voicemail, Iphone 5S

    I switched phones from an Iphone 4 to this Iphone 5S and my incoming calls are going directly to voice-mail and not ringing the phone. The only app I downloaded that is different from my Iphone 4 is the GroupMe app, but I don't know if that is necessarily the cause. Anyone have a suggestion? thanks

    Hi,   I don't know if this info will help many, but for a few it may.  I had this problem over the weekend.  Called Tech Support 2x, they tried everything, resetting,, *73,  *228, *900 , there were no "do not disturb" settings, etc.   They prepared a work ticket for the next level of help.
    Meanwhile, I couldn't figure out what changed all of a sudden.  I knew I had no calls coming in after accessing my voicemail.  I looked at my recent calls and noticed i had dialed a *83 prior to the voicemail *86.  Fat thumbs.  I remember years ago, having the features of *83 for do not disturb and *84 to stop the feature.   Just for giggles, i dialed *84, tried from another phone calling my number and WHOOLA, it came thru.
    If anyone has these issues, try the *73 first.  But just for the heck of it, do *84 as well.  Takes half a second.   If those dont' work, then call Tech Support.  I wanted to share to help at least some of you as I understand the frustration of not having incoming calls.  I even called Tech Support and shared the info.  As this was not an option given to me from Tech Support,  but then again, i don't believe *83 or *84 is offered anymore.  I just dated myself, but hope it helps others !

  • Voicemail not working for incoming call

    Incoming calls are sent to 6 phones simultaneously via a hunt group. One phone has voicemail set up but it only activates when called internally. The system is 9000/400 with spa941 phones.
    The hunt group was set up using the wizard so it is my understanding that I need to set a call forward to activate after say, 12 seconds to that voicemail but I do not know the correct code/notation/language to invoke this outcome.
    HELP!

    If you transfer call directly to IPCC extension then agent state will be not ready . So ACW will not work in this senario .
    Agent can go in ACW state only after talking state .

  • Since updating to ios 7.0.4 my iphone 4s hads been intermitently failing to ring or sending incoming calls.directly to voicemail.

    since updating to ios 7.0.4 my iphone 4s hads been intermitently failing to ring or it is sending incoming calls directly to voicemail.  The ringer is on and the mute switch is not in the mute position.

    Mine too... I'm missing calls like crazy.

  • How do you adjust the number of rings before the incoming call goes into voicemail?

    How do you adjust the number of rings on the iphone before the incoming call goes into voicemail?

    Set by your carrier, so contact them.

  • How can I evenly split incoming calls between 2 employees without a shared voicemail?

    I need to load balance a low volume of calls between 2 DNs.
    Incoming calls need to be evenly split between Employee1 and Employee2.  If they don’t answer the call, it needs to go to their personal voicemail, not a common voicemail account.
    I think the Hunt pilot and line group is what I want, and I can utilize a circular distribution, but my only hurdle is voicemail.  I can get voicemail to go to a single account, but I need a method to simply split incoming calls to 2 employees, and (if no answer), drop into their personal voicemail.
    I cannot figure this out, any suggestions?
    I’m running CUCM 9.02, Unity Connection 9.02, and UCCX v10 (I mention UCCX as a tool I could leverage, Employee1 and Employee2 are not agents or part of a call center)
    Thanks for any assistance.

    Queuing is not enabled.  I have no desire to queue the calls.
    In the Hunt Pilot settings:
    When I chose “Do Not Forward Unanswered Calls”, calls drop after (what appears to be) the Line Group’s RNA Reversion Timeout  is met.  Never goes to voicemail.
    The same when I select “Use Forward Settings of Line Group Member”.
    If I select “Forward Unanswered Calls to” and manually select my VM pilot DN, missed calls finally go to Unity Connection, but not to any voicemail account.  If I add the Hunt Pilot number as an alternate extension to Employee1’s unity account, then all unanswered calls will drop into Employee1’s personal account, even the calls missed by Employee2.  This is not the desired solution.  I need Employee2 ‘s voicemail account to answer the calls missed by Employee2 as well as Employee1’s voicemail account to answer the calls missed by Employee1.
    This brings me back to my original question.  Is there a way to get this to work with Hunt pilots and line groups, or should I be trying something else?  I just need calls to DN:111 split 50/50 between 2 DNs (DN for Employee1, and DN for Employee2), and have missed calls drop into the personal voicemail of the DN that missed the call.
    I’m hoping someone who has gotten this to work can share their Hunt Pilot and Line Group settings.
    Thanks again.

  • How do I extend incoming call duration before voicemail activates ?

    How do I extend incoming call duration before voicemail activates ?

    I had this problem and for 12 months no one could tell me how to fix it.
    Finally a young kid told me.  Get onto your carrier web site, in this case Telstra in Australia,
    and you will search for ringing or similar and there should be instructions how to do it. It worked!!!
    good luck

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