My InDesign crashes and wont reopen even after deleting preferences

My InDesign crashes and then wont reopen. I have already tried deleting preferances, relaunching, but the only thing that's solved it so far is rebooting which is beyond frustrating.
Any ideas?

Im having issues adding the error log, here is the first bit of it though.....
Process: Adobe InDesign CS6 [262]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type:       X86 (Native)
Parent Process: launchd [123]
Date/Time: 2014-09-11 09:05:19.273 +0100
OS Version:      Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report:          188705 sec
Crashes Since Last Report:           18
Per-App Interval Since Last Report: 186329 sec
Per-App Crashes Since Last Report:   14
Anonymous UUID: A7B9940A-3665-4D31-AF1D-3BFD1BF3E45B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000006

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Indesign CS6 crashes and wont startup again after reboot - iMac

Hello
I have a strange issue that has started in the last couple of weeks. If i restart or reboot my iMac my indesign will not open again. It tries to start to open ('loading image' appears and icon bounces in the dock) but always fails and gives an error afterwards each time (i will attach).
What i have done so far is the usual deleting of preferences, replacing default file and rebooting the machine again but nothing works.
The only thing that i can do to get it working again is to reinstall indesign from the disk (design & web premium). All other Creative Suite applications don't need reinstalling and work fine.
Has anyone else had this issue and if so how did they fix it as its bit of a pain having to reinstall indesign after each reboot.

Im having issues adding the error log, here is the first bit of it though.....
Process: Adobe InDesign CS6 [262]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type:       X86 (Native)
Parent Process: launchd [123]
Date/Time: 2014-09-11 09:05:19.273 +0100
OS Version:      Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report:          188705 sec
Crashes Since Last Report:           18
Per-App Interval Since Last Report: 186329 sec
Per-App Crashes Since Last Report:   14
Anonymous UUID: A7B9940A-3665-4D31-AF1D-3BFD1BF3E45B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000006

Iphone 3GS keeps crashing and wont hang up after out & incoming calls after repairs

I have had my iphone 3GS back to vodafone after I could not make calls, kept saying call failed!. I did all the troubleshooting tips, was okay for a short time, then shortly started doing same thing.I took it back to the store and on that occasion the assistant took the phone out of the protective cover i always had it in to replace the simcard in case it was this that was causing the problem ,then he dropped it onto the shops wooden floor and it bounced, he picked it up & went bright red & kept apologising , I then said if I have any more problems with it then I will come back & see him & he said yes. Shortly after I noticed the sim cover on top of phone was missing but i could see the simcard inside, so I returned to the store & informed them of this, i was advised by the earlier assistant 'Craig' that he thought that the sim tray was underneath the simcard which he then removed the simcard, then advised me he didn't want to go poking about in it in case it was inside and he would send the phone to be repaired & gave me a replacement phone until mine was back. I waited approx 2 weeks before receiving a call from Vodafone saying they would repair it if I payed over £100! as it was not covered under my insurance, I informed them the assistant dropped the phone in store and then i noticed the problem & was then told they would investigate this and call back, 10 minutes later they called back to say it would be a free repair. Since the repair I have had nothing but trouble with the phone crashing when I access apps , sticking on the hangup screen with in & out going calls for approx 10 minutes or more, when I turn phone on the Apple logo stays on the screen for long periods off time. When I access my music the track will change part way through to another track & also sometimes refusing to charge. I am fed up with going back & forth to the store which is quite a distance from my home & the phone has more problems since it was ''dropped'' & then ''repaired'' & I am at a loss of what to do. I feel I have been treated unfairly and gone along with all Vodafone asked of me. Please could someone from Apple help me!!!

The steps you already took were the correct ones - reset, restore from backup, restore as new phone. You could always try them again, but a Restore with set up as new is the 'ulitmate' troubleshooter - if that doesn't correct the issue, it's usually time for a replacement phone. Unfortunately, you've learned a hard lesson there, although I don't see how Apple screwed you - it's no secret that the iPhone warranty is valid only in the country of original purchase (as a little research on your part would have shown).
See how much money you saved with your eBay purchase? Next time buy the phone from Apple or an authorized UK carrier.

Mini ipad black screen and wont start even after reset

My mini ipad went black. I tried pressing power button and home button simultaneously for more then 10 seconds and didn't work. Tried plug onto a charger for more then 10 minutes also didn't work. Tried both simultaneously also didn't work. Thanks for any assistance. Btw, my check with apple websites said the mini ipad is no longer under warranty.
Shaiful, Malaysia

Hello, Shaiful Affandi.
Thank you for visiting Apple Support Communities.
I understand that your device will not power on and you have some troubleshooting steps with the issue persisting. There are just a couple more steps that I could recommend in the article below.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
http://support.apple.com/HT201412
Cheers,
Jason H.

Firefox crashes and wont start even in safe mode windows 7 system crash report is Crash ID: bp-685273fa-1232-4585-9024-7e3142120101

Windows 7 system. I think I was running a beta of firefox 9. Please help! XX

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

Indesign 5.5 won't open after deleteing preferences and uninstall/reinstall

I have had the Design Standard 5.5 suite installed for more than a year. A couple of times I have had trouble with Indesign and have successfully gotten it working again. My Indesign stopped opening again a couple of days ago. I tried deleting the preferences and the cached items as I have done previously (based on advice in these forums) and that didn't work. I uninstalled and reinstalled the program and it is still not opening. When I click on it, I get to "Starting up Service Registry" and it "disappears" without opening.
Any ideas on what I can do to get this program working again?
Thanks!!

Well, I think we are getting closer! But I still need some help. I created a new user account and was able to re-login and InDesign opened just fine. But now I am not sure what to copy from my "test" user to my personal user. I tried copying these items
InDesign Defaults:Windows Vista or Windows 7: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>\ (Note: Prior to version 6 [CS4] the language folder is not used).
InDesign SavedDataWindows Vista or Windows 7: C:\Users\<USER>\AppData\Local\Adobe\InDesign\<Version #>\<Language>\Caches\ (Note: Prior to version 6 [CS4] the language folder is not used).
But I still can't get it to start under me. (Actually, when I went into the "Roaming" one under me, that path didn't exist. So I just copied the whole thing from my test user over there. Maybe that's the issue?
Any final guidance is appreciated. I am getting gray hairs here!
Andrea
Hi,
I had similar problem. InDesign CS5 crash at startup, all other apps work fine.
My op.system Windows XP SP3.
I solved the problem with following steps:
1. Setup another user account (must be administrative) - let say "test"
2. Login to the new account
3. Start inDesign (in my case it started)
4. Close inDesign
5. Logout
6. Login to your user account
7. Copy preference files from "Documents and Settings\test\Application Data\Adobe\InDesign" to "Documents and Settings\your account\Application Data\Adobe\InDesign"
8. Start inDesign
In my case it worked. All other actions described in this forum did not.
Kind Regards,
Zbigniew

Up. how do i connect it to itunes, even after deleting everything to do with itunes and then reinstalling?

my ipod wont connect to my itunes and an error message keeps popping up. how do i connect it to itunes, even after deleting everything to do with itunes and then reinstalling?

What does the error message say? Complete wording of the message is required

I have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I have downloaded an app on my phone. My husband tried to download the app on his hone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone.

I have downloaded an app on my phone. My husband tried to download the same app on his phone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone. HOw do we get this app onto his phone?

You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.

When I save a CS6 InDesign file as an .idml file InDesign crashes and sends a report to Adobe.

When I save a CS6 InDesign file as an .idml file InDesign crashes and sends a report to Adobe.
When I restart InDesign the .idml file is in the directory as well as a locked InDesign file.
I cannot open the .idml file, instead I get the message:
Cannot open "" file. Adobe InDesign maynot support the file format,
a plug-in that supports the file format may be missing,
or the file may be open in another location.
I can however open an InDesign .idml file that was saved from InDesign CC software.
InDesign CC software is also unable to open the .idml file that I created in CS6.

It seems to be a corrupted IDML file. Does it happen with every file or only with that one.
What is the content of that file? Did you embed images or graphics or did you ink them? Size?
Maybe that this would help you: Re: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.

HT5538 Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password

Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
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Ipad keeps crashing and wont restore

my ipad keeps crashing and wont restore can anyone help please

Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

HT5037 Iphoto Still wont open even after installed the prepare file

Still wont open even after installed the prepare file. I haven't felt this frostation since window 5

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I haven't felt this frostation since window 5
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I am unable to clear my recent call list. Both the 'missed' and 'all' numbers appear even after deleting. It was happening on ios 7.0.4 and is present on 7.0.5. Any help.

I am unable to clear my recent call list. Both the 'missed' and 'all' numbers appear even after deleting. It was happening on ios 7.0.4 and is present on 7.0.5. Any help.

No.
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Restore as new
http://support.apple.com/kb/HT1414

My canon sx120IS continues to show low batter and shuts off even after changing the batteries.

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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

My InDesign crashes and wont reopen even after deleting preferences

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