My Indesign Crashes When Opening a indesign file.

I worked a file quark to indesign conversion. Copy the Text to Indesign Template. After finishing the Document I saved it and close it. When I try to open that file Indesign crashed
Message appears
"The exception unknown software exception (0xc000000d) occurred in the application at location 0x78138a8c."
Some one help me?

I am getting this same error - first it says,
Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents" then it says, "The exception unknown software exception (0xc000000d) occurred in the application at location 0x78138a8c."
It only happens with one file, which I worked on for several days with no trouble. As far as I know, it has no strange fonts in it. I am the only one who works on it. It is based on a corporate template, which may have created some kind of font issue. However, since I can open all the other files based on the same template, that seems unlikely.
I can't open it to rename or export it, but I did make a copy, try to open that, renamed it, changed the file extension to .inx, deleted my preferences, deleted the SING file, renamed RecoveryData, and tried several shut-downs and re-starts, to no avail.
Any other ideas?
CS3 Win XPSP2
Thanks for any help!

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Adobe Reader 9.x crashes when opening some pdf files that work fine with Adobe Reader 8.x

Adobe Reader 9 crashes when opening approximately 10% to 20% of the pdfs in my collection. The remaining 80% to 90% work without problems. The pdfs are launched by double-clicking the pdf file from Windows Explorer. The crashes occur with both v9.0 and v9.1. The pdfs that crash in v9.x work fine in older versions of Adobe Reader, such as v8.1.3. Furthermore, this behavior also occurs on all 3 virtual machine hosted on the same physical machine, with default Adobe Reader settings, for both v9.0 and v9.1. The virtual machines have little running in memory except standard Windows executables - i.e. they are fairly pristine. The operating systems for the virtual machines are XP SP3, XP SP2, and Windows Server 2003.
Error message info in all cases:
app=acrord32.exe
app version=9.1.0.163
module=jp2klib.dll
module version=2.0.0.2579
offset=0003277d
Operating system for real computer: XP SP3
CPU: 1333 MHz Athlon single core
RAM: 1 GB
To sum up, this problem happens on both a real computer running XP SP3, and also on all 3 virtual machines hosted on the same physical computer. I tried changing the Reader setting to not use hardware rendering, to no avail. I also tried various Data Execution Prevention settings in Windows, to no avail. All operating systems, the real and virtual ones, do not have problems with other programs that I use. I also tried a second machine with Adobe Reader v9.1 and the same exact problem pdfs, and had no issues. Thus, the problem happens on only one of the computers, but on the real and 3 virtual operating systems on that machine. There were no errors reported during any of the Reader installations. The virtual machines had no prior versions of Reader prior to Reader installation.

I did further testing of 10 single page pdf files which I created from a single book. All 5 pdf files with images crashed in Reader v9.1. 0 of the 5 pdf files without images crashed in Reader v9.1. Reader v8.1.4 crashes on none of the 10 pdfs. Note that the crash always occurs in jp2klib.dll, which according to the file property description is 'JPEG2000 Core Library', which deals with images. So it seems the issue is in Adobe's jp2klib.dll, in combination with the hardware/software that I have. I used Microsoft's DirectX Diagnostic Tool to test DirectX, including visual tests of DirectDraw and Direct3D - everything worked as expected with no issues detected. Some information about my hardware: Display drivers=Nvidia v84.21 Video card=GeForce FX 5200 with 128 MB RAM CPU=AMD Athlon (single core) System RAM=1024 MB in 3 DIMMs Further information about my hardware: (from the program System Information for Windows) Motherboard: Manufacturer=ASUSTeK Computer INC. Model=<A7V133> Version=REV 1.xx Chipset Vendor=VIA Technologies Inc Chipset Model=VT8363/5 KT133/KM133 System Controller South Bridge=82C686B PCI to ISA Bridge CPU=AMD Athlon Cpu Socket=Slot A / Socket A [SOCKET A] System Slots=5 PCI, 1 AGP OnBoard devices=<unknown> (Disabled) Promise PDC20265 Memory Summary: Location=System board or motherboard Maximum Capacity=1536 MBytes Memory Slots=3 Error Correction=None Use=System memory CPU Info: Number of CPU(s)=One Physical Processor / One Core / One Logical Processor Vendor=AuthenticAMD CPU Full Name=AMD Athlon CPU Name=AMD Athlon(tm) Processor CPU Code Name=Thunderbird Technology=0.18µ Platform Name=Slot A / Socket A Type=Original OEM processor FSB Mode=DDR Type ID=0 CPU Clock=1323.68 L2 Cache Speed=1323.68 MHz L2 Cache Speed=Full CPU Family / Model / Stepping=6 / 4 / 4 L1 I-Cache=64 KB L1 D-Cache=64 KB L2 Cache=256 KB RDMSR=00000000 00000000 00000000 00000000 MMX=Yes MMX+=Yes SSE=No SSE2=No SSE3=No SSE4A=No 3DNow!=Yes 3DNow!+=Yes DualCore=No HyperThreading=No AMD64=No NX=No VT=No PowerNow!=No LongHaul=No LongRun=No Architecture=x86 Video: AdapterCompatibility=NVIDIA AdapterDACType=Integrated RAMDAC AdapterRAM=128 MBytes Availability=3 Caption=NVIDIA GeForce FX 5200 ConfigManagerErrorCode=0 ConfigManagerUserConfig=false CurrentBitsPerPixel=32 CurrentHorizontalResolution=1280 CurrentNumberOfColors=4294967296 CurrentNumberOfColumns=0 CurrentNumberOfRows=0 CurrentRefreshRate=60 CurrentScanMode=4 CurrentVerticalResolution=1024 Description=NVIDIA GeForce FX 5200 DeviceID=VideoController1 DeviceSpecificPens=-1 DriverDate=20060309212900.000000-000 DriverVersion=6.14.10.8421 InfFilename=oem6.inf InfSection=nv4_NV3x InstalledDisplayDrivers=nv4_disp.dll MaxRefreshRate=75 MinRefreshRate=60 Monochrome=false Name=NVIDIA GeForce FX 5200 NumberOfColorPlanes=1 PNPDeviceID=PCI\VEN_10DEDEV_0322SUBSYS_91101462REV_A1\49AEDED500008 Status=OK VideoArchitecture=5 VideoMemoryType=2 VideoModeDescription=1280 x 1024 x 4294967296 colors VideoProcessor=GeForce FX 5200 BitsPerPel=32 DeviceName=NVIDIA GeForce FX 5200 DisplayFlags=0 DisplayFrequency=60 LogPixels=96 PelsHeight=1024 PelsWidth=1280 SettingID=NVIDIA GeForce FX 5200 SpecificationVersion=1025 BitsPerPixel=32 ColorPlanes=1 DeviceEntriesInAColorTable=-1 HorizontalResolution=1280 RefreshRate=60 VerticalResolution=1024 VideoMode=1280 by 1024 pixels, True Color, 60 Hertz Video Bios Version=Version 4.34.20.22.00 Video Bios Date=04/28/03 Name=GeForce FX 5200 Chip Type=GeForce FX 5200 DAC Type=Integrated RAMDAC Memory=128 MBytes BIOS: BIOS Version=ASUS - 30303031, Award Medallion BIOS v6.0, Award Plug and Play BIOS Extension v1.0A, Award Modular BIOS v6.0 BIOS Date=04/23/02 BIOS Web Page=http://www.award.com BIOS Vendor=Award Software, Inc. Version=ASUS A7V-133 ACPI BIOS Revision 1009 Release=04/23/2002 BIOS Size=256 KB Memory: Location=System board or motherboard Maximum Capacity=1536 MBytes Memory Slots=3 Error Correction=None Use=System memory Maximum Memory Module Size=1024 MBytes Device Set=DIMM 1 Device Locator=DIMM 1 Capacity=256 MBytes Memory Type=Synchronous DRAM Data Width=64 bits Form Factor=DIMM Total Width=72 bits Device Locator=DIMM 2 Capacity=256 MBytes Memory Type=Synchronous DRAM Data Width=64 bits Form Factor=DIMM Total Width=72 bits Device Locator=DIMM 3 Capacity=512 MBytes Memory Type=Synchronous DRAM Data Width=64 bits Form Factor=DIMM Total Width=72 bits

CS5 InDesign crashing when opening files

I have an issue with opening files in CS5. I wok in a school and we produce a quarterly magazine which is designed with Adobe InDesign. When trying to produce the current edition of the magazine we found that some of the files could not be opened as they caused CS5 to crash (the last dialogue box before the crash says 'converting data'). The same files are able to be opened using InDesign CS3. I tried opening the files in CS3 and then exporting as an .inx file but CS3 crashes trying to do this.
All of this has been done on a clean out of the box installation of: Mac OS X 10.6.5 with InDesign 7.0.3.
The issue has been reproduced with 7.0.1. and 7.0.2 using 10.5.8 and it has been seen on a MacBook and an iMac.
I'm am kind of out ideas at the moment - I've tried the various different things like starting Mac OS X with safe boot, removing caches and so on. What perplexes me is that issue happens when I format a machine, install 10.6 or 10.5 from the disc (not extras, a straight minimal install) and then /only/ install CS5. The attempt to export using CS3 was also done on a clean machine prepared in the same fashion.
Any suggestions to solve the issue would be much appreciated as we are unable to access about three years of back issues.
Crash data for CS5 open crash:
Process: Adobe InDesign CS5 [709]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.3.535 (7030)
Code Type: X86 (Native)
Parent Process: launchd [139]
Date/Time: 2010-12-14 10:31:49.704 +0000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 578445 sec
Crashes Since Last Report: 56
Per-App Interval Since Last Report: 3171 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 800E1513-3AAA-4004-9B1D-FF56707EBACA
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xa0bc76f0 _XHNDL_trapback_instruction + 0
1 com.adobe.InDesign.Text 0x1e54fec7 GetPlugIn + 449559
2 ...adobe.InDesign.AppFramework 0x1a1424cf GetPlugIn + 54943
3 ...adobe.InDesign.AppFramework 0x1a142667 GetPlugIn + 55351
4 ....InDesign.Generic Page Item 0x1fef3b9b GetPlugIn + 582523
5 ...adobe.InDesign.AppFramework 0x1a1424cf GetPlugIn + 54943
6 ...adobe.InDesign.AppFramework 0x1a142d59 GetPlugIn + 57129
7 ...adobe.InDesign.AppFramework 0x1a142c4d GetPlugIn + 56861
8 ...InDesign.Document Framework 0x1c1e3af0 0x1c187000 + 379632
9 ...InDesign.Document Framework 0x1c1e9930 0x1c187000 + 403760
10 ...InDesign.Document Framework 0x1c19500c 0x1c187000 + 57356
11 ...InDesign.Document Framework 0x1c194f0f 0x1c187000 + 57103
12 ...e.InDesign.Document Actions 0x21d1d7c6 0x21d1b000 + 10182
13 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
14 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
15 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
16 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
17 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
18 ...e.InDesign.Document Actions 0x21d23519 GetPlugIn + 2185
19 com.adobe.InDesign.Open Place 0x201d117c GetPlugIn + 29244
20 com.adobe.InDesign.Open Place 0x201d2406 GetPlugIn + 33990
21 com.adobe.InDesign.Open Place 0x201c9845 0x201c8000 + 6213
22 com.adobe.InDesign.Open Place 0x201ca86b GetPlugIn + 2347
23 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
24 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
25 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
26 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
27 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
28 ...e.InDesign.Import Export UI 0x1ad2e9db GetPlugIn + 9243
29 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
30 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
31 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
32 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
33 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
34 ...e.InDesign.Document Actions 0x21d31158 GetPlugIn + 58568
35 ...InDesign.Document Framework 0x1c2c0f44 GetPlugIn + 525652
36 ...adobe.InDesign.AppFramework 0x1a1786d4 GetPlugIn + 276644
37 ...adobe.InDesign.AppFramework 0x1a17c37d GetPlugIn + 292173
38 ...adobe.InDesign.AppFramework 0x1a17dfd7 GetPlugIn + 299431
39 PublicLib.dylib 0x0128d662 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 706
40 com.adobe.InDesign.Scripting 0x1f4c27b4 GetPlugIn + 176628
41 com.adobe.InDesign.Scripting 0x1f4c472e GetPlugIn + 184686
42 com.adobe.InDesign.Scripting 0x1f4c4fcf GetPlugIn + 186895
43 ...ign.Support for AppleScript 0x1f055fc7 GetPlugIn + 80967
44 ...ign.Support for AppleScript 0x1f056a65 GetPlugIn + 83685
45 ...ign.Support for AppleScript 0x1f057355 GetPlugIn + 85973
46 ...ign.Support for AppleScript 0x1f01fde2 0x1f01e000 + 7650
47 com.apple.AE 0x90303f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
48 com.apple.AE 0x90303e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
49 com.apple.AE 0x90303d61 aeProcessAppleEvent + 197
50 com.apple.HIToolbox 0x9580d323 AEProcessAppleEvent + 50
51 ...obe.InDesign.Application UI 0x1bc98071 GetPlugIn + 298177
52 ...obe.InDesign.Application UI 0x1bc955dc GetPlugIn + 287276
53 com.apple.HIToolbox 0x957d8f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
54 com.apple.HIToolbox 0x957d81f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
55 com.apple.HIToolbox 0x957d8055 SendEventToEventTargetWithOptions + 58
56 com.apple.HIToolbox 0x9580cbb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
57 com.apple.HIToolbox 0x957d9380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
58 com.apple.HIToolbox 0x957d81f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
59 com.apple.HIToolbox 0x957fa9bb SendEventToEventTarget + 52
60 ...adobe.InDesign.AppFramework 0x1a113125 0x1a110000 + 12581
61 ...adobe.InDesign.AppFramework 0x1a1385fa GetPlugIn + 14282
62 com.adobe.InDesign 0x000028ab main + 187
63 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91ac5982 kevent + 10
1 libSystem.B.dylib 0x91ac609c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91ac5559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91ac52fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91ac4d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91ac4bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91a9f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x91accce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x91afbac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98f23ecd TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98f1f873 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x98f0385a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x91acc85d _pthread_start + 345
8 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91a9f0fa mach_msg_trap + 10
1 libSystem.B.dylib 0x91a9f867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x98fcbac8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x91acc85d _pthread_start + 345
4 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x98f3851e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x98f23ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x98f1f873 MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x98f0385a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x91acc85d _pthread_start + 345
10 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91a9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91acccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x91b1546f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19635126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x1962ddb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1963518c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x91acc85d _pthread_start + 345
7 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91a9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91acccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x91b1546f pthread_cond_wait + 48
3 TINthread.dylib 0x211cb7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x211cb83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libSystem.B.dylib 0x91acc85d _pthread_start + 345
6 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1a233fda GetPlugIn + 1044906
4 ...adobe.InDesign.AppFramework 0x1a22fe2f GetPlugIn + 1028095
5 ...adobe.InDesign.AppFramework 0x1a23012c GetPlugIn + 1028860
6 ...adobe.InDesign.AppFramework 0x1a233aa6 GetPlugIn + 1043574
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x91acc85d _pthread_start + 345
9 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1a233fda GetPlugIn + 1044906
4 ...adobe.InDesign.AppFramework 0x1a22fe2f GetPlugIn + 1028095
5 ...adobe.InDesign.AppFramework 0x1a23012c GetPlugIn + 1028860
6 ...adobe.InDesign.AppFramework 0x1a233aa6 GetPlugIn + 1043574
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x91acc85d _pthread_start + 345
9 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91af8ee5 nanosleep$UNIX2003 + 188
2 ...sign.Support for JavaScript 0x1efbbfab GetPlugIn + 344123
3 ...sign.Support for JavaScript 0x1ef9f9c3 GetPlugIn + 227923
4 ...sign.Support for JavaScript 0x1efbc0b8 GetPlugIn + 344392
5 libSystem.B.dylib 0x91acc85d _pthread_start + 345
6 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x91adc5fe recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x91afc3c7 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x259b46cf Invoke + 54887
3 ServiceManager-Launcher.dylib 0x259b376e Invoke + 50950
4 ServiceManager-Launcher.dylib 0x259b261f Invoke + 46519
5 ServiceManager-Launcher.dylib 0x259b2671 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x259b26fb Invoke + 46739
7 ServiceManager-Launcher.dylib 0x259acafe Invoke + 23190
8 ServiceManager-Launcher.dylib 0x259acce7 Invoke + 23679
9 ServiceManager-Launcher.dylib 0x259ad8c7 Invoke + 26719
10 ServiceManager-Launcher.dylib 0x259ad9c5 Invoke + 26973
11 ServiceManager-Launcher.dylib 0x259b0db0 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x259b1059 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x259b1687 Invoke + 42527
14 ServiceManager-Launcher.dylib 0x259b1884 Invoke + 43036
15 ServiceManager-Launcher.dylib 0x259a3826 Login + 1654
16 ServiceManager-Launcher.dylib 0x259a4c71 Login + 6849
17 ServiceManager-Launcher.dylib 0x259b1df3 Invoke + 44427
18 ServiceManager-Launcher.dylib 0x259b4341 Invoke + 53977
19 libSystem.B.dylib 0x91acc85d _pthread_start + 345
20 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x91a9f20e mach_wait_until + 10
1 libSystem.B.dylib 0x91b26819 nanosleep + 345
2 PMRuntime.dylib 0x0001660c IDThreading::Sleep(unsigned long) + 60
3 ...obe.InDesign.Application UI 0x1bc115f1 0x1bc00000 + 71153
4 ...obe.InDesign.Application UI 0x1bc14de6 0x1bc00000 + 85478
5 boost_threads 0x01704fcd thread_proxy + 141
6 libSystem.B.dylib 0x91acc85d _pthread_start + 345
7 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1e5406eb ecx: 0x00000000 edx: 0x00000000
edi: 0x00000001 esi: 0x2d17ae68 ebp: 0xbfffc368 esp: 0xbfffc150
 ss: 0x0000001f efl: 0x00010246 eip: 0xa0bc76f0 cs: 0x00000017
 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000001
Binary Images:
 0x1000 - 0x4ffb +com.adobe.InDesign 7.0.3.535 (7030) <95D99393-D179-BC50-386C-509F6FD0809A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
 0xa000 - 0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
 0xe000 - 0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
 0x12000 - 0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
 0x20000 - 0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x211d4000 - 0x2149afd3 +com.adobe.TIN TIN 2.0.17 (2.0.17) /Library/Application Support/Adobe/SING/Mark II/TIN.bundle/Contents/MacOS/TIN
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.. in which case I could run a cursory check. At the very least I will be able tell whether the file is physically damaged (missing parts of the file), or if it's internally damaged (a bad code in an otherwise good file).
Are you free to post the file somewhere? [Unfortunately, Adobe doesn't allow InDesign files to be shared through this forum ]

InDesign CC crashes when opening CS6 indd file... help?!

New computer, Windows 8 64-bit, fresh install of Adobe CC. Installed InDesign CC, tried opening my CS6 book project (has about 19 indd documents in it) and CRASH "Adobe InDesign CC has stopped working". No reports or logs that I can see. I was working with these files with InDesign CS6 on another machine yesterday.
Been through enough InDesign updates to know that this is definitely not normal.
Any help here? I can't work until this is sorted out.

I tried this advice and it is still not helping me. I saved my cs6 files as .idml and it's still crashing like crazy whenever I open. I tried trashing my preferences, still does not help.
HELP ME, my indesign CC is useless.

InDesign crash when opening PageMaker file

InDesign CS3 on Windows XP or Windows Vista - two different computers, opening PageMaker 7 files.
I opened 5 files, converted them to .indd files without any problem. The 6th crashed the programme, and now I cannot open any files without Windows telling me there is a problem and closing InDesign. No problem description. XP says there was an 'unknown error' and Vista says Windows encountered a problem and looks for a solution but never finds one!
Any help would be very much appreciated!!

AFAIK, that was a CS2 issue only. I'm running CS3 on Vista Ultimate 64
and have no problem opening the few PM files I have on this machine.
I don't have CS2 installed on Vista to check but I remember this being
verified as an issue that wouldn't be fixed in CS2.
Bob

InDesign CS 5.5 crashes when opening certain .indd file

Hi guys our designer reported this issue and I believe it is likely an issue with the .indd file.
File is found below:
https://docs.google.com/open?id=0B76oDngKUDCFc25lSEhsZF9EVFU
Windows 7 64 bit InDesign 7.5.2 CS 5.5. From our tests the file opens, but once we clicked on the file, InDesign crashes 'the following program has stopped working...'. Other .indd files seem to open fine, and this also occurs on our other workstation which is a Mac OS X 10.5 (same InDesign version)
Would appreciate any assistance/recovery options, as the file is inaccessible to us.

Won't even open here.
If you can get it to pen, try exporting to .idml. See Remove minor corruption by exporting
I don't think it will fix it, but it's less expensive than rebuilding or the Markzware recovery service (Bad InDesign or Quark File Recovery Submission Form) so it's worth a try.

InDesign crashes when updating InCopy ICML files

I created an assignment file with around 20 different stories. The next time I opened InDesign the writer had input text to most of the story files. One story file was a couple of pages of text, the rest were just a few lines of copy, nothing huge. Every time I tried to update the ICML files InDesign crashed. I didn't matter if I only tried updating one story or all of them, it always crashed. I was working on a PC when this happened. I moved over to my Mac to try and updated the ICML files and it crashed there too.
The actual InCopy ICML files on the server were fine. The writer never realized there was a problem. All of the copy was sitting there, so I was able to go back and re-import all the copy.
I did all the basic stuff to resolve the issue like restart, trash the prefs, convert to INX, and try on different computer. Nothing worked, crashed InDesign every time.
I'm currently using CS5, but this same issue came up last year on another project in CS4 as well.
Has anyone had this happen and/or know of a fix other than re-importing all the story files?

Some might call me crazy, but in order to progress with my project I ended up having to create my own work around this crashing bug.
The problem with my situation was that the reviewers had already made their comments in InCopy and it wasn't until I tried opening the .indd file and updating the stories that we received the crash... every time.
My workaround - if the reviewers had made their comments in InCopy, hopefully with track changes enabled, in order to see their comments I did the following:
I opened the .indd file in InDesign CS5.5 (version 7.5.2). DO NOT UPDATE the document with the ICML stories. Instead I unlinked the .icml stories from the main document. I then opened the .icml files in InCopy 5.5. I was able to see the edits that were made by my reviewers and copy and paste them between InCopy and InDesign at that point.
I know, I know. This is totally a crazy thing to need to do when we have such a powerful tool (InDesign and InCopy). It comes down to, you must do what you must do to get the job done. I truly had no other option presented at the time. The project had to complete and the reviewers were not HAPPY to even think about reviewing the content again via PDF shared review.
The best advice I received from other forum users when I proposed the crashing issue was that it could be because of anchored objects being deleted or moved by an InCopy editor. Because InCopy is strictly a text editing tool, there may be an issue that causes InDesign to get frustrated when an edit moves or deletes an anchored object or frame. I had lots of anchored object, interactive objects, etc. in my document. To track down whether an anchored object moved or was deleted by a user was unsurmountable... my workaround, while painful, at least got the job done this time.
Any future projects will be moved back to CS4. That version atleast works with InCopy stories and Interactivity. I am sure one day this will be resolved... just wonder when.

Cs3 Indesign crashing when opening in cs5.5

Trying to open a particular cs3 file in cs 5.5. I can open it fine in cs3. Currently I have both on my machine but others in the department do not and may need to access file. I am on Windows 7.
Here is the problem signature of the file:
Problem Event Name:
APPCRASH
Application Name:
InDesign.exe
Application Version:
7.5.0.142
Application Timestamp:
4d78c745
Fault Module Name:
HYPERLINKS.RPLN
Fault Module Version:
7.5.0.142
Fault Module Timestamp:
4d78cafc
Exception Code:
c0000005
Exception Offset:
0007784c
OS Version:
6.1.7600.2.0.0.256.48
Locale ID:
1033
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
It looked like it might be because of the hyperlinks in it so I tried opening a different file with hyperlinks and did not have a problem. Any suggestions would be greatly appreciated.

We just got the whole department to cs5.5. We are a little slow on the upgrading. Is the update something I can download or do I have to buy the update?
No its not part of a book.

Indesign crashes when I place SWF file

Can you help me I am trying to create an emagazine with turning pages (page curl). I want it to be a pdf so every time I try to place the InDesign exported SWF back into Indesign CS5, Indesign crashes. I want to place then export as pdf. How can this problem be solved......

Try restoring your InDesign preferences. Here's how:
Trash, Replace, Reset, or Restore the application Preferences

Safari crashes when opening large PDF files

Since upgrading to iOS 7 we have found that anytime we try to open a PDF larger than 30MBs our Safrai browsers crash. I've tried it on the Mercury browser and had the same results, the only difference being that I can download the PDF as a file and then tell it to open in the Adobe Reader. We have a large number of iPads out for our students and about 45 books that they can no longer access. Any thoughs on how to remedy this would be greatly appreciated.

We are having a similar issue. We have 230 some links in inDesign. When our editor opens the file in incopy it spins and then crashes if we wait long enough. We did get a crash report.
We checked and recreated all the links however incopy still fails to open. File still works fine in indesign. We to have been unable to isolate the source of the problem.
Process:         Adobe InCopy CS6 [15554]
Path: /Applications/Adobe InCopy CS6/Adobe InCopy CS6.app/Contents/MacOS/Adobe InCopy CS6
Identifier: com.adobe.InCopy
Version: 8.0.1.406 (8010)
Code Type:       X86 (Native)
Parent Process: launchd [14102]
Date/Time: 2013-04-26 10:05:00.418 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          121909 sec
Crashes Since Last Report:           10
Per-App Interval Since Last Report: 34426 sec
Per-App Crashes Since Last Report:   5
Anonymous UUID: 6C1B710E-D18A-4F99-9EE5-A824377A122F
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Incopy crashes when opening large Indd-files

We are publishers of a magazine. One layouter on Indesign, and two writers on Incopy. What happens frequently is, that after a while, when the Indd-file becomes fairly big, Incopy stalls on opening the file. Sometimes it opens it in text-mode, but we can't switch to layout-mode. But mostly we don't even come that far. Right now, we are unable to open the file at all under Incopy. We have NO idea how to troubleshoot this, and it's seems independent of size, because we can open other large files. But it regularly happens with our magazine, once the file gets filled with graphics. Is there a log-file that would give us a clue what is happening?

We are having a similar issue. We have 230 some links in inDesign. When our editor opens the file in incopy it spins and then crashes if we wait long enough. We did get a crash report.
We checked and recreated all the links however incopy still fails to open. File still works fine in indesign. We to have been unable to isolate the source of the problem.
Process:         Adobe InCopy CS6 [15554]
Path: /Applications/Adobe InCopy CS6/Adobe InCopy CS6.app/Contents/MacOS/Adobe InCopy CS6
Identifier: com.adobe.InCopy
Version: 8.0.1.406 (8010)
Code Type:       X86 (Native)
Parent Process: launchd [14102]
Date/Time: 2013-04-26 10:05:00.418 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          121909 sec
Crashes Since Last Report:           10
Per-App Interval Since Last Report: 34426 sec
Per-App Crashes Since Last Report:   5
Anonymous UUID: 6C1B710E-D18A-4F99-9EE5-A824377A122F
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

My Indesign Crashes When Opening a indesign file.

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