My installation of photoshop elements 13 was interrupted, I can't seem to get it restarted, so I restarted my computer and am still unable to start the download again. What do I do to get the download restarted?
My installation of photoshop elements 13 was interrupted, I can't seem to get it restarted, so I restarted my computer and am still unable to start the download again. What do I do to get the download restarted?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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My installation for Photoshop Elements 12 Failed. I have Windows Vista. I get an error message stating:installer failed to initialize. Please help!!
Error "Installer Failed to Initialize" | Install desktop application | Windows
-
Installation of Photoshop Elements 12 fails on Win 8.1, 64bit
Hello.
The Installation of Photoshop Elements 12 fails on Win 8.1, 64bit.
Clost to the end of the installation I get the message: There is an error at the installation of the "shared used technologies" (translation) and the uninstaller starts automatically.
System: Asus A7v5 Laptop, Win 8.1, 64 bit, German, 8 GB RAM
I tried it 3 times. Also after fresh restart.
The first time even the un-installer routine failed and left me with a system on which it was neither possible to run the installer again - un-installer started automatically - nor to un-install the product.
The failure log does not show any error. (Log below)
Any help would be appreciated.
Thanks,
Jörg
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | START - Installer Session
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | RIBS version: 7.0.0.108
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | Win OS version: 6.2.0.0 64 bit Type: 1
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Total Timer]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK: Single instance running
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK : Credentials
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Load Deployment File
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK : Another Native OS installer already running
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Create Required Folders
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Assuming install mode
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Looking up install source path
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Sync Media DB ...
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Sync Media DB]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Pre check media db sync
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | End of Pre check media db sync. Exit code: 0
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Sync Media DB] took 174.577 milliseconds (0.174577 seconds) DTR = 1260.19 KBPS (1.23065 MBPS)
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Ready to initialize session to start with ...
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [CreatePayloadSession]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Updated source path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:12:826 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:12:826 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:12:827 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:12:827 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:12:828 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:12:828 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:12:829 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:12:829 | [INFO] | | OOBE | DE | | | | 7824 | -------------------- END - Updating Media Sources - END --------------------
02/08/14 11:47:12:838 | [INFO] | | OOBE | DE | | | | 7824 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/08/14 11:47:12:838 | [INFO] | | OOBE | DE | | | | 7824 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | ______ Verify Dependency Subscribers ______
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "deploymentFile" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\deploy\PSE12STIInstaller.install.xml
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "installSourcePath" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "mode" to: silent
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Overwrite property "mode" to: silent
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Found payload actions:
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Deciding what installer mode to use...
02/08/14 11:47:12:849 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN Setting requested payload actions
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is install
02/08/14 11:47:12:851 | [INFO] | | OOBE | DE | | | | 7824 | END Setting requested payload actions
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | Collected advanced path check information for INSTALLDIR
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is a well-formed path
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is not the root path
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is on a local volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is on a writable volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is not on a case sensitive volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Unordered operations
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Ordered operations
02/08/14 11:47:15:586 | [INFO] | | OOBE | DE | | | | 7824 | Payloads passed preflight validation.
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Call PreSession Custom Hook
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Unordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Ordered operations
02/08/14 11:47:16:280 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:16:281 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | Installer Operation: PayloadInstaller
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | Request to install payload
02/08/14 11:47:16:292 | [INFO] | | OOBE | DE | | | | 6852 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:39:210 | [INFO] | | OOBE | DE | | | | 6852 | Extracting assets complete. Number assets: 1
02/08/14 11:47:39:211 | [INFO] | | OOBE | DE | | | | 6852 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:43:317 | [INFO] | | OOBE | DE | | | | 6852 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:43:576 | [INFO] | | OOBE | DE | | | | 6852 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:47:43:991 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:43:991 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 27710.6 milliseconds (27.7106 seconds) DTR = 12634.5 KBPS (12.3383 MBPS)
02/08/14 11:47:44:484 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data - Action: Add driver entry
02/08/14 11:47:44:485 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
02/08/14 11:47:44:887 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:45:011 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
02/08/14 11:47:45:011 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:45:720 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:45:721 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | Installer Operation: PayloadInstaller
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | Request to install payload
02/08/14 11:47:45:728 | [INFO] | | OOBE | DE | | | | 7856 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:47:614 | [INFO] | | OOBE | DE | | | | 7856 | Extracting assets complete. Number assets: 1
02/08/14 11:47:47:615 | [INFO] | | OOBE | DE | | | | 7856 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:47:641 | [INFO] | | OOBE | DE | | | | 7856 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:48:546 | [INFO] | | OOBE | DE | | | | 7856 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:47:49:042 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:49:042 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 3320.18 milliseconds (3.32018 seconds) DTR = 7658.62 KBPS (7.47912 MBPS)
02/08/14 11:47:50:147 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:53:357 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
02/08/14 11:47:53:357 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:54:046 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:54:047 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | Installer Operation: PayloadInstaller
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | Request to install payload
02/08/14 11:47:54:060 | [INFO] | | OOBE | DE | | | | 6744 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:55:882 | [INFO] | | OOBE | DE | | | | 6744 | Extracting assets complete. Number assets: 1
02/08/14 11:47:55:883 | [INFO] | | OOBE | DE | | | | 6744 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:55:927 | [INFO] | | OOBE | DE | | | | 6744 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:56:546 | [INFO] | | OOBE | DE | | | | 6744 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:47:56:770 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:56:770 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 2723.01 milliseconds (2.72301 seconds) DTR = 9968.39 KBPS (9.73475 MBPS)
02/08/14 11:47:57:262 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:57:822 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
02/08/14 11:47:57:823 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:57:906 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:57:906 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | Installer Operation: PayloadInstaller
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | Request to install payload
02/08/14 11:47:57:913 | [INFO] | | OOBE | DE | | | | 6928 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:58:090 | [INFO] | | OOBE | DE | | | | 6928 | Extracting assets complete. Number assets: 1
02/08/14 11:47:58:091 | [INFO] | | OOBE | DE | | | | 6928 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Evaluating condition# 1(Seq 1)
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Condition failed(Seq 1)
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:58:474 | [INFO] | | OOBE | DE | | | | 6928 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:47:58:711 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:58:711 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 805.066 milliseconds (0.805066 seconds) DTR = 49.6854 KBPS (0.0485209 MBPS)
02/08/14 11:47:59:070 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | No operation. We're done:
02/08/14 11:47:59:169 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data - Action: Remove driver entry
02/08/14 11:47:59:171 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 405150KB
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Successfully installed 4 components:
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - PSE12 STI Installer
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Photoshop Camera Raw for Elements 12 (64 bit)
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Camera Profiles Installer
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Photoshop Camera Raw for Elements 12
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Total components repaired: 0
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Total components removed: 0
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Call PostSession Custom Hook
02/08/14 11:48:01:358 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Total Timer] took 48960.3 milliseconds (48.9603 seconds) DTR = 8218.17 KBPS (8.02555 MBPS)
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | Exit Code: 0 - No error.
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | END - Installer Session
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | START - Installer Session
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | RIBS version: 7.0.0.108
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Win OS version: 6.2.0.0 64 bit Type: 1
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Total Timer]
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK: Single instance running
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK : Credentials
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Load Deployment File
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK : Another Native OS installer already running
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Create Required Folders
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Assuming uninstall mode
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Lookup for master payload
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Ready to initialize session to start with ...
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [CreatePayloadSession]
02/08/14 11:49:50:381 | [INFO] | | OOBE | DE | | | | 2052 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/08/14 11:49:50:381 | [INFO] | | OOBE | DE | | | | 2052 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | ______ Verify Dependency Subscribers ______
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "deploymentFile" to: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller\PSE12STIInstaller.remove.xml
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "driverAdobeCode" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "mode" to: silent
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "mode" to: silent
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Found payload actions:
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Deciding what installer mode to use...
02/08/14 11:49:50:405 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN Setting requested payload actions
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is remove
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Selection of payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is forbidden by the policy. Reason: Free payload
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is none
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is none
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is none
02/08/14 11:49:50:407 | [INFO] | | OOBE | DE | | | | 2052 | END Setting requested payload actions
02/08/14 11:49:50:407 | [INFO] | | OOBE | DE | | | | 2052 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Unordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Ordered operations
02/08/14 11:49:53:152 | [INFO] | | OOBE | DE | | | | 2052 | Payloads passed preflight validation.
02/08/14 11:49:53:152 | [INFO] | | OOBE | DE | | | | 2052 | Call PreSession Custom Hook
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Unordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Ordered operations
02/08/14 11:49:53:157 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:53:160 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | Installer Operation: PayloadUninstaller
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:286 | [INFO] | | OOBE | DE | | | | 5584 | Effective AdobeCode for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:287 | [INFO] | | OOBE | DE | | | | 5584 | Uninstalling payload
02/08/14 11:49:55:290 | [INFO] | | OOBE | DE | | | | 5584 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:55:307 | [INFO] | | OOBE | DE | | | | 5584 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:49:55:308 | [INFO] | | OOBE | DE | | | | 5584 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:49:55:308 | [INFO] | | OOBE | DE | | | | 5584 | Physical payload uninstall result:0
02/08/14 11:49:55:369 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:369 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 2208.15 milliseconds (2.20815 seconds) DTR = 3.62295 KBPS (0.00353803 MBPS)
02/08/14 11:49:55:373 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data - Action: Add driver entry
02/08/14 11:49:55:374 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
02/08/14 11:49:55:590 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:55:955 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
02/08/14 11:49:55:956 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:962 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:55:965 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | Installer Operation: PayloadUninstaller
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:068 | [INFO] | | OOBE | DE | | | | 4320 | Effective AdobeCode for: {48808D2E-1636-4A97-8E3C-477ED8351707} is {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:068 | [INFO] | | OOBE | DE | | | | 4320 | Uninstalling payload
02/08/14 11:49:56:070 | [INFO] | | OOBE | DE | | | | 4320 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:56:118 | [INFO] | | OOBE | DE | | | | 4320 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:49:56:126 | [INFO] | | OOBE | DE | | | | 4320 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:49:56:130 | [INFO] | | OOBE | DE | | | | 4320 | Physical payload uninstall result:0
02/08/14 11:49:56:168 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:168 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 202.911 milliseconds (0.202911 seconds) DTR = 135804 KBPS (132.621 MBPS)
02/08/14 11:49:56:303 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:56:461 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
02/08/14 11:49:56:462 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:467 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:471 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | Installer Operation: PayloadUninstaller
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:611 | [INFO] | | OOBE | DE | | | | 5428 | Effective AdobeCode for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:611 | [INFO] | | OOBE | DE | | | | 5428 | Uninstalling payload
02/08/14 11:49:56:613 | [INFO] | | OOBE | DE | | | | 5428 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:56:617 | [INFO] | | OOBE | DE | | | | 5428 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:49:56:622 | [INFO] | | OOBE | DE | | | | 5428 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:49:56:626 | [INFO] | | OOBE | DE | | | | 5428 | Physical payload uninstall result:0
02/08/14 11:49:56:675 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:675 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 203.705 milliseconds (0.203705 seconds) DTR = 123100 KBPS (120.215 MBPS)
02/08/14 11:49:56:810 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:56:974 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
02/08/14 11:49:56:975 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:981 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:56:986 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | Installer Operation: PayloadUninstaller
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:57:390 | [INFO] | | OOBE | DE | | | | 936 | Effective AdobeCode for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:57:391 | [INFO] | | OOBE | DE | | | | 936 | Uninstalling payload
02/08/14 11:49:57:393 | [INFO] | | OOBE | DE | | | | 936 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:57:397 | [INFO] | | OOBE | DE | | | | 936 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:50:04:900 | [INFO] | | OOBE | DE | | | | 936 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:50:05:721 | [INFO] | | OOBE | DE | | | | 936 | Physical payload uninstall result:0
02/08/14 11:50:05:820 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:50:05:820 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 8834.27 milliseconds (8.83427 seconds) DTR = 40207.9 KBPS (39.2656 MBPS)
02/08/14 11:50:06:099 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:50:06:244 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
02/08/14 11:50:06:245 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:50:06:251 | [INFO] | | OOBE | DE | | | | 2052 | No operation. We're done:
02/08/14 11:50:06:253 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data - Action: Remove driver entry
02/08/14 11:50:06:255 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Total components installed: 0
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Total components repaired: 0
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Successfully removed 4 components:
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - PSE12 STI Installer
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Photoshop Camera Raw for Elements 12 (64 bit)
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Camera Profiles Installer
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Photoshop Camera Raw for Elements 12
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | Restarting your computer is recommended:
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | In order to complete the installation, please restart the computer
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | Call PostSession Custom Hook
02/08/14 11:50:08:377 | [INFO] | | OOBE | DE | | | | 2052 | Begin cleaning up local media db.
02/08/14 11:50:09:600 | [INFO] | | OOBE | DE | | | | 2052 | Deleting local media db.
02/08/14 11:50:09:601 | [INFO] | | OOBE | DE | | | | 2052 | Done cleaning up local media db.
02/08/14 11:50:09:601 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Total Timer] took 19257.1 milliseconds (19.2571 seconds) DTR = 21159 KBPS (20.6631 MBPS)
02/08/14 11:50:10:602 | [INFO] | | OOBE | DE | | | | 2052 | Uninstalling AAM
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | AAM Uninstall Status: 0 and 0
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | Exit Code: 0 - No error.
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | END - Installer Session
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*Thank you very much.
I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems! -
Installation of Photoshop Elements 6 software
I am trying to install Photo Elements 6 on my Apple Macbook without any success, much the same as the other 2 people who have already posed questions on the Forum (Elysa Kohrs & Andy Merz). I have already tried all the suggestions and also have had no luck. Can you please tell me if there was any conclusion to this problem.
Many thanks
Val HobbsSorry for the length of this. But I did get it to work and I did a bunch of things to get there - some may have been unnecessary. You could always try just the last few (*) steps without all the rest.
Two days ago I installed Photo Elements 6 on XP pro sp3 as an Administrator, with NOD32 off as well as other task tray programs. The installation reported success and said to reboot. I expected the program to resume after reboot so that I could enter the SN. It did not and double clicking the icon produced nothing. No errors in event viewer and task manager reported it running. I was pretty sure the install disk was bad because of a preinstall diagnostic txt file in the Adobe pse6 folder which had: "Error: Unexpected exception while populating FD for: C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsEditor.exe Error: Unexpected C++ exception caught at the top level of the program."
Here is what I did next - it is now running
] turned off any (pse6) running services in task manager
] turned off any running services in admin tools/services and changed them to Manual Start
] uninstalled using control panel/add-remove.
] went into the registry and backed-up/ deleted all reference to pse6
however I did forget to delete those in hidden folders.
]reboot
] defrag
] reboot into safe mode & run virus scan (ok)
] *Download the LicenseRecovery109.zip (Windows) or LicenseRecovery109.dmg file (Macintosh). at http://www.adobe.com/support/contact/licensing.html
] copied the adobe folder from the installation disk to an options folder on the hard drive.
] *turned off antivirus, ati, scanner, etc. (NOT simple or safe mode btw)
] *installed the program from the options/adobe/setup.exe
] this time it didn't even ask to reboot, but *reboot anyway.
] same result
] *turn off running processes in task manager
] *ran the extracted LicenseRecovery109 exe, little window pops up - then more nothing
] *reboot
] double click the pse6 icon
] presto!
Having said all that if I were to do it again I would at least try the last few steps (*) FIRST before double clicking or any of the others. Tho not sure how to uninstall LicenseRecovery109.
Just thought I'd let you know, hope it helps
Nita -
Installation of Photoshop Elements Trial Version opens but is frozen.
How can I repair an installation of Photoshop Elements Trial Version which will not run?
And "will not run" means ... ? What system? What warnings do you get?
Mylenium -
Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?
JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library. -
can you download a 32 bit installer for Photoshop elements 12 to install on a 64 bit system (windows 7). Thanks in advance
yes, if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version. -
Troubleshoot installation problems | Photoshop Elements, Premiere Elements
Troubleshoot installation problems | Photoshop Elements , Premiere Elements
I have the windows 8 pro and when I install with displays error Troubleshoot installation problems | Photoshop Elements, Premiere ElementsTry downloading the free trial. If you install successfully, simply use your serial number to validate.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us -
My mac is the OS X 10.8.3. I tried to update the latest Adobe flash player and kept getting 'Actionlist not found.' I have uninstalled, enabled and disabled plug-ins and am still unable to download the update and now have no flashplayer at all. Help!
PS I'm still new to Macs so the more broken down the better.Adobe Flash Player 11.8.800.42 is the most recent version from Adobe. It is a pre-release version. I am using it without any noticeable problems.
The current stable version is Download 11.7.700.169. -
Installation adobe photoshop elements & première elements
Bonjour
Je regrette de n'avoir pas acheté Adobe photoshop elements & première élément 12 sur DVD car j'ai des problèmes d'installation.
Photoshop elements ne s'installe pas complètement de ce fait :
– je ne peux lancer l'organiseur ou l'éditeur à partir d'un menu d'accueil
– si j'appelle l'organiseur et que j'appelle l'organiser je vois à l'écran "chargement de l'espace de travail d'Eléments organiser" sans que cet espace apparaisse.
– Si je lance Eléments organiser j'ai un message d'erreur précisant que les "composants requis ne sont pas complètement installé.
– A chaque démarrage j'ai toujours un message d'erreur me précisant "l'impossibilté d'initialiser les services en ligne. Vous devez les réinstaller. Appuyer sur OK pour continuer sans les services en ligne." Que faut-il faire ?
– Je n'arrive pas à désintaller adobe photoshop élément 12 car il n'apparait pas dans la fenêtre de windows 7 configuration de désinstallation d'un programme. Donc je n'ai pas accès à cette fonction de windows.
– Un nouvelle installation avec les même programmes téléchargés aboutit à situation d'échec donc je reste bloqué avec cette installation partielle. Je n'arrive qu'à lancer séparément l'éditeur et l'organiseur à partir de raccourcis que je suis allé cherché dans program files (x86) \ adobe ce qui me donne qu'un vague aperçu des possibilités de ce logiciel avec un fonctionnement incomplet.
Je suis déçu d'arriver à cette situation d'échec car au club photo nous travaillons avec cette version d'adobe photoshopElements. J'avais donc désinstallé la version 10 de que je vous avais acheté avec DVD car je perdais trop de temps à rechercher les correspondances des différentes fonctions lorsque nous travaillons ensemble.
Par ailleurs j’utilise adobe première éléments pour faire les montages des clip vidéo fait avec mon appareil réflexe et je développe pricipalement mes photos RAW avec adobe photoshop lightroom que je vous ai également acheté quand je suis sur mon ordinateur fixe... je suis donc un fidèle client adobe.
En résumé comment puis-je refaire une installation correcte sous Windows 7 64 bits d'Adobe photohop elements 12 que je viens d'acheter et télécharger.
Bien cordialement
Bernard COGNEWithout some system information nobody can really tell you anything. This could be as simple as some security tool on your end interfering with the install, could be something else. We simply don't know.
Mylenium -
i have ordered 3 albums from the itunes to my iphone and only 3-5 song from each album have been allowed to be downloaded to my phone yet i have still had to pay for the full album what do i do to get the other songs as im not happy to pay twice
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
Message d'erreur : "L'installation de Photoshop elements nécessite Internet explore 4.0" !!!
Bonjour. J'avais Photoshop elements sur mon ancien ordinateur (sous XP). je n'arrive pas à le réinstaller sous mon nouvel ordinateur (sous windows 7) car j'ai toujours ce message d'erreur : "L'installation de Photoshop elements nécessite Internet explorer 4.0 ou version ultérieure. L’installation va être abandonnée". J'ai la version 11.0.7 de IE sur mon nouvel ordinateur même si j'utilise habituellement Mozilla Firefox. merci d'avance de votre réponse.
Bonjour,
Problème:
Message d'erreur lors de l'installation d'une ancienne version de photoshop element sur Windows 7 ou Windows 8, du type :"L'installation de Photoshop elements nécessite Internet explorer 4.0 ou version ultérieure. L’installation va être abandonnée".
Pourquoi:
votre version d'Internet Explorer est 10 ou plus récente, et l'utilitaire d'installation n'est pas capable de rechercher ou d’interpréter correctement ces numéros de version.
Solution:
Sur Windows 7:
Il faut revenir à une version d'Internet Explorer 9 ou antérieur. Pour cela:
Commençons par désactiver les mises à jour automatiques:
Nous ne voulons pas que Windows réinstalle ce que nous désinstallons. N'ayez pas d’inquiétudes, nous réinstallerons tout après.
Cliquez sur "démarrer" => "panneau de configuration" => "système et sécurité". En dessous de "windows update", cliquez sur "activer ou désactiver la mise à jours automatiques". Dans la fenêtre "Mises à jour importantes" sélectionnez "Rechercher les mises à jour mais me laisser choisir s'il convient de les télécharger et de les installer".
Maintenant, désinstallons Internet Explorer 11:
Allez sur démarrer => panneau de configuration => désinstaller un programme. Trouvez (à gauche) "Activer ou désactiver des fonctionnalités Windows". Décochez "internet explorer 11". Un avertissement s'affiche, cliquez sur oui. Cliquez sur OK.
Patientez pendant la désinstallation, puis trouvez (de nouveau à gauche) "Afficher les mises à jour installées". Sélectionnez "internet explorer 11" puis cliquez sur "désinstaller". Un avertissement s'affiche, cliquez sur oui. Patientez à nouveau.
Vous êtes invités à redémarrer votre ordinateur: faites le.
Après le redémarrage, lancez Internet Explorer pour vérifier sa version. Pour cela une fois internet explorer lancé, trouvez l'aide dans la barre de menus ou dans la barre d'outil, c'est un point d'interrogation. Sélectionnez "à propos d'internet explorer". Vous connaitrez ainsi votre numéro de version.
Vous avez Internet Explorer 10 ? Il vous faut recommencer les manipulations précédentes pour le désinstaller, d'abord dans "Activer ou désactiver des fonctionnalités Windows", puis dans "Afficher les mises à jour installées".
Malheureusement je ne peux pas vérifier sur mon PC la procédure exacte à suivre car sur mon PC, j'obtiens directement la version 8 d'internet explorer. Mais si vous faites comme précédemment, vous ne devriez pas rencontrer de problèmes.
Vous avez Internet Explorer 9 ou antérieur ? Félicitations ! Réessayez d'installer votre ancienne version de Photoshop Element, cela devrait fonctionner. Je l'ai testé sur mon PC avec IE8 et IE9, cela fonctionne.
Si vous avez toujours le même message d'erreur, vous pouvez appliquer la solution dédiée à windows 8, qui est plus complexe.
Après l'installation, je vous conseille de réinstaller la dernière version d'internet explorer. Pour cela:
Cliquez sur "panneau de configuration" => "système et securité" => "windows update". Cliquez sur "-- mises à jour facultatives sont disponibles", ou sur "-- mises à jour importantes sont disponibles". Sélectionnez uniquement Internet Explorer 11 (ou plus si disponible). Vérifiez bien que dans les "mises à jour importantes" aucune autre mise à jour n'est cochée. Cliquez sur OK. Vérifiez "une mise à jour facultative sélectionnée", et cliquez enfin sur "installer les mises à jour".
Patientez, puis cliquez sur "redémarrer maintenant" lorsqu'on vous y invite.
Il ne reste plus qu'a réactiver les mises à jour automatiques: (à votre convenance, évidement)
Cliquez sur "démarrer" => "panneau de configuration" => "système et sécurité". En dessous de "windows update", cliquez sur "activer ou désactiver la mise à jours automatiques". Dans la fenêtre "Mises à jour importantes" sélectionnez "Installer les mises à jour automatiquement".
Sur WINDOWS 8:
Attention, ces manipulations sont plus complexes, et à effectuer à vos risques et périls. Il est très possible de planter complètement une installation de windows en modifiant de mauvaises valeurs dans la base de registre. Je vous conseille donc avant de commencer d'effectuer une sauvegarde de votre ordinateur, et de vos données.
Comment:
Sur windows 8, Internet Explorer est intégré. Impossible de revenir à une ancienne version. Nous allons donc devoir faire croire à notre utilitaire d'installation de photoshop element qu'internet explorer 8 ou 9 est présent.
Pré requis:
Cette solution nécessite que vous vous procuriez le fichier "iexplore.exe" des versions Internet Explorer 8 ou 9. Il s'agit bien là uniquement de ce fichier, qui se trouve dans le repertoire "C:\Program Files (x86)\Internet Explorer" ou "C:\Program Files\Internet Explorer" ou "C:\Programmes\Internet Explorer" sur un ordinateur ou Internet Explorer est déjà installé. Il ne s'agit en aucun cas du programme d'installation d'internet explorer.
Rien d'impossible certainement. Il est peut être trouvable quelque part sur internet, le plus simple est de le récupérer sur un ordinateur qui tourne encore sous windows XP, ou sous 7 mais avec une ancienne version d'internet explorer (éventuellement appliquez la solution précédente). Je suis sur que vous pouvez le trouver quelque part, peut être au travail, ou vous le faire envoyer par mail.
Première étape:
Créez un dossier sur C: que vous appelez "internet". Pour cela: cliquez sur la fenêtre windows, en bas à gauche, puis cliquez sur "ce PC", double-cliquez sur C:, puis créez votre nouveau dossier, soit par l’icône en haut à gauche, soit en appuyant sur Ctrl + Maj + n.
Renommez le (clic droit sur le dossier) en "internet".
Placez dans ce dossier le fichier "iexplore.exe" que vous vous êtes procuré. Je vous conseil d'activer les extensions de noms de fichiers. Pour cela cliquez sur "affichage", et sélectionnez l'option à droite.
Deuxième étape, la base de registre:
A partir de l'écran "acceuil" de windows 8 (accessible en cliquant sur la fenetre en bas à gauche), tapez (ne cherchez pas de fenêtre où taper, elle apparaitra à la première lettre), "regedit" puis appuyez sur entrée. Un avertissement aparait peut être, cliquez sur oui.
Cliquez sur le triangle blanc à coté de "HKEY_LOCAL_MACHINE", pour faire aparaitre ses sous dossiers. Faites de même pour "SOFTWARE", puis "Microsoft", puis "Windows", puis "CurrentVersion" et enfin "App Paths".
Vérifiez si vous avez un dossier s'appelant "IEXPLORE.EXE".
Sur mon PC, ce dossier n'existe pas.
Attention, si ce dossier existe sur votre ordinateur, vous allez devoir modifier les valeurs des clés qui y sont présentes. Notez bien les valeurs que vous remplacez, afin de pouvoir les rétablir après.
Si, comme sur mon PC, ce fichier n'existe pas sur votre PC, voici comment le créer:
Faites un clic gauche sur le dossier "App Paths".
En bas de la fenêtre de l’éditeur du registre, vous devriez avoir, si vous ne vous êtes pas trompé,
"Ordinateur\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths". Si vous avez donné un nom différent à votre ordinateur, c'est normal que le premier nom soit différent.
Cliquez sur "Édition" (en haut) puis "nouveau", "clé". Entrez le nom "IEXPLORE.EXE". Attention, pas iexplorer.exe mais bien iexplore.exe.
Cliquez sur ce dossier, vous devriez avoir dans la partie droite de l'editeur un fichier avec "ab" dessiné dessus et "(par défaut)" à coté. Double cliquez sur "ab". Dans la fenêtre qui apparait, dans la case "Données de la valeur", entrez: "C:\internet\iexplore.exe" puis cliquez sur ok.
Puis dans l'espace vide en dessous du premier fichier, faites un clic droit et faite "nouveau" puis "valeur de chaine". Nommez ce fichier "Path". Double cliquez dessus , et dans la fenêtre qui apparait entrez: "C:\internet;" puis cliquez sur ok.
Voilà, vous pouvez fermer l’éditeur du registre.
Vous devriez pouvoir maintenant installer votre ancienne version de Photoshop Element.
Une fois l'installation terminée, retourner dans l’éditeur de registre: écran d’accueil => "regedit" puis entrée.
Si vous aviez auparavant un dossier "IEXPLORE.EXE" dans la base de registre, rechangez les clé aux valeurs d'origine. Sinon, il vous suffit de sélectionner le dossier IEXPLORE.EXE (donc "Ordinateur\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\IEXPLORE.EXE" ) puis de faire un clic droit dessus et "effacer" . Faites bien attention de ne pas effacer un autre dossier par erreur ! Fermez ensuite l’éditeur du registre.
Supprimez également le dossier "internet" que vous aviez créé sur C:\, contenant "iexplore.exe".
J'espère que grâce à ces (longues) explications vous allez enfin pouvoir retrouver l'usage de votre version de Photoshop Element préférée !! -
Offline installation of Photoshop elements 12
How do I do a offline installation of Photoshop elements 12 without internetconnection as an administrator. And users are not asked to sign in or see the trial dialog box. I have paid for the program
For windows, you need to be connected both while running the installer for serial number validation, and then the first time the program is launched, to create the madatory adobe ID. For a mac, both processes happen during installation.
Afte that you don't need a connection, but the content of the graphics panel will not be available to you. Those items must be downloaded for first use. After that they're on the computer and an internet connection isn't needed for anything but the sharing features. -
guten morgen, ich habe ein problem bei der installation von photoshop elements 12 von cd, nach eingabe des key wird die installation abgebrochen mit der fehlermeldung "datenfehler crc prüfung", erbitte um unterstützung. gruß wolfgang
Download Photoshop Elements products | 12, 11, 10
Mylenium
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