My Intensity II phone often receives texts as all symbols or group messages as blank screens. How can I convert these to readable texts?

Intensity2user,
Being able to read your texts is really important and we'll be happy to help you get them working correctly. How long has this issue been going on for? Has texting ever worked correctly for you?
Also, when you receive texts as all symbols do you know what is contained in those texts? Are there any images in them by chance? Even a smily? If the person sending you the message tries to send it again are you able to read it?
SarahO_VZW
Follow us on Twitter @VZWSupport

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 lr_cmdl TYPE REF TO cl_salv_wd_config_table,
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My Intensity II phone often receives texts as all symbols or group messages as blank screens. How can I convert these to readable texts?

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