My internet bank web site that I have used for years will not load anymore this weekend. Most other web sites I use will load but not all. Also, some that load are now slow.
Could I have damage from a virus? My anti virus program recently found and eliminated an infection; and no further infection is turning up in scans. However, some files have been placed in the safe virus lockup chest. None appear to be necessary files for operation, but I am not sure.
Please update Firefox to the latest Firefox 9.0.1 version via "Help > About Firefox" or "Help > Check for Updates"
You can find the latest Firefox release in all languages and for all Operating Systems here:
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Error_loading_websites
*https://support.mozilla.org/kb/Error+loading+web+sites
You can try to reset (power off/on) the router.
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I have a analog to DV converter that I have had for years, but I have not used it for awhile, and I am using a newer MAC. How do I get it to import from my converter. When I go to import in iMovie it is only showing the built in camera. Help...
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I tried to also remove my account# from my daughter's phone so that we could get one assigned to her, but there is no edit prompt, so please tell me how to accomplish this. I really need to get my contacts back if that is possible, which I hope it is.
When you share an iCloud account any synced data such as contacts is merged. Also, any action you take on one device (such as deleting contacts) is synced to the other. (That's what iCloud does; it syncs changes across your devices so they maintain consistent data.) Unfortunately, you contacts are no longer in iCloud. Your only option is to try restoring your phone to your last backup, which may recover your contacts.
To sort out your iCloud issue, one of the phones need to be migrated to a separate account. On the phone that will be moving, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (i.e., deleting your daughter's data from your account, and vice versa).
Another thing to avoid is using the same ID on both phones for iMessage and FaceTime. If you do, you'll end up getting each other's text messages and FaceTime calls. If you're doing this, on one of the phones go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a different ID (such as your iCloud ID). Do the same thing in Settings>FaceTime. -
Is it possinle to upgrade your hardware on a mac that you have owned for years? (without applecare)
I've owned my macbook for a few years now. apple care has expired and i'm just curious if apple would even accept and older mac for an upgrade. I realize I would need to pay for it, even if I had apple care. I upgraded the hard drive and ram long ago, but I was just curious if they would upgrade something like the processor or graphics card since some of that is sodered directly to the logic board and I have no desire to even attempt that myself.
... I was just curious if they would upgrade something like the processor or graphics card since some of that is sodered directly to the logic board and I have no desire to even attempt that myself.
No. While theoretically possible, replacing the CPU or GPU in a MacBook Pro would require such extensive work that you would need to engineer an entirely new logic board.
Apple already does this for you every year or two.
Hard disks and memory generally become less expensive over time. If you upgrade the RAM and HD you will extend the useful life of your MBP as much as practicable. -
Why all the sudden can I not use the store w/ my Apple ID that I have had for years??
ITunes says I can't use the store w/ my Apple ID, which is the same one I've had for years. What's going on?
Me too. If you are signed in, do not sign out. You can still do some things. If you sign out, you will be unable to sign back in until Apple fixes this.
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I recently updated my iPhone 3G to 5.0 (9A334) and it was somehow interrupted during restoration, or at least that is what it tells me. But it keeps making a new restore and adding it to a list, but never gets through without getting interrupted. anyways, I kind of got through all that, but now all the music on the iPhone won't play and is greyed out. I had some APPs greyed out, but they are not as important. Music is a huge investment in my life and this part of it has gone silent. I SYNC with my iMac. Resyncing doesn't help. I can change the selections, but can never get them to play on the iPhone.
Any ideas?I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.
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I have just upgraded to the iphone 5 and now when I send a text message it says its from astrogirl36@*** instead of my name, that is my name for icloud how do I change this
<Email Edited By Host>You are only as young as you feel......
This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on only the albums or playlists that you want to sync.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want. -
My husband just got an iPhone also, can we have separate iCloud accts? All my contacts and appointments are now on his phone too.
I had the same problem too.
Yes, you can go apply for a new AppleID, which would be <your account>@icloud.com.
Then put this new AppleID into the icloud account field.
After this action, you will not be seeing the same contacts and appointments.
But for the itunes store, you still can use the same AppleID so that you can share purchases.
My wife and I use separate icloud accounts, and then we use a 3rd appleid for our itunes store. This allowed us to have separate contacts but still share itune purchases. -
Why isn't remember me working on sites that I have been using for years on my iPad but fine on my iPhone?
Both have recently been updated with IOS7Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. Why is this happening and how do I get my AMEX card off of the IPAD and IPOD?
She is making in app purchases. Probably not knowing what that means to your monthly credit card bill. Use the Settings app to enable restrictions and turn on restrictions for iTunes, App Store and in app purchases, mabe some others too. The restrictions will be set with a passcode to prevent your daughter from changing them.
Settings > General > Restrictions -
I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of July 2013, which I did not. She said that in the system my husband took an upgrade July 29th 2013. He didn't even have a Verizon phone, he had a work phone with T-mobile. I have asked what device he supposedly upgraded to since no phones have been activated and we all still have our same phones and numbers. Remember at the time, said husband had a work phone with T-mobile. I still have the very same phone as do all of the rest of my family members. No one has upgraded. I spoke with "customer service" for more than a half an hour today, Char promised me that her supervisor (Emily) would call me back by 7:30 tonight to clear up this problem. Well guess what? No call back so where should I go from here? Any advice or help would be greatly appreciated. Thank you for your help.
someone swapped upgrades. Phone could have been sold For quick cash.
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MAC PRO10.6.8 just downloaded file sent 5/2010 "BoogieWoogie" (1-wmv) I could play it then, but now it says I cannot open because its not in a format that Quicktime Player understands that I have to install addit'l software to open this type of file??? WHAT software and WHERE do I find it to download?
calico6Free VLC player for the Mac, check out the Icecast Radio Directory also
http://www.videolan.org/vlc/download-macosx.html
And if it's copy protected then
http://www.telestream.net/flip4mac/
If anyone is running 10.8. or later, then they might have to right or control click on the installer or app to "Open" to bypass Gatekeeper controls at least once, then it learns it's a ok to be trusted program. -
Yesterday, I was unable to receive emails from Google but was able to receive them from another server - but then receiving them began to work again - but now I am unable to send any mail - Yosemite's Mail program does not recognize any of the server's connections that have worked for years, ! What do I do next?
Mail troubleshooting - Yosemite
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages -
I just got a mail saying that I have to verify my itunes ID, the link directs me to a strange site.
I just got a mail saying that I have to verify my itunes ID, the link directs me to a strange site. Does anybody have an idea what it is about?
Apple does not send mails asking you to verify your ID.
If you want to be a good citizen and report this phishing attempt, see the instruction near the bottom of this article. -
I've used Firefox for years and happily. I attached a Logitech camera and downloaded Skype a few weeks ago when I also loaded iTunes for my iPad. Now the site goes out almost everyday. Can you help me?
I can't undertsand what is going on since the closing has never occurred before.
I have not written down the incident #s.The offer from EE was presumably to fix the phone , which they are entitled to do, you turned it down.
You can either go back to them and take up their offer to repair or you can try the Nokia warranty which will involve you contacting Nokia direct either by taking it to an authorised/approved Nokia care centre or submitting an online claim under the warranty to Nokia and following whatever instructions they issue for sending the phone to them.
You have not so far contacted Nokia as you have dealt only with EE.
I'm surprised the EE assistant told you the phone was being sent to Nokia rather than their inhouse technicians although I think that was simply a mistake on the assistant's part.
How did you get a PAYG phone from EE? I thought EE were offering contracts only.
So far as time scales EE don't post phones backwards and forwards on an individual basis. The shops use courier services and the frequency of deliveries and collections will depend on the number of shops in a town and the level of goods going back and forth.
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