My internet connection (not WiFi) is slow on my 10.8.4 Mac Mini after installing/removing Norton.

I believe I've experienced this problem before, but cannot remember the exact solution. The previous solution was deleting a file in the Mac OS (possibly even the finder? but that sounds worrisome), then restarting.
I am using a Mac Mini 2.5 GHz i5, with 16GB of recently installed (within the last 3 months) 3rd-party RAM, loaded with Mac OS 10.8.4.
Recently, I received a DMCA letter from Comcast (my second), which just seemed impossible to me, so I decided to actually take their advice and install Norton. Why? Because I'm a moron. After all, my network is locked down with WPA2, I have an encrypted Time Machine drive connected to my 3rd Gen Airport Extreme, and encrypt my Mini when logged out (which happens after 15 minutes of inactivity). In brief, there's no way Comcast's letter was correct. But to be sure, I installed Norton.
Almost immediately, crappy internet connectivity ensued. My Wifi signal was always strong, but my computer struggled to connect to the outside internet. So, after a week of wondering, I finally uninstalled Norton (using their uninstall application found online).
Still, my Internet connection was (and is) crap. Here are the steps I've already taken to resolve the issue:
1. I called Comcast and asked them to check on their end. They conducted a reset from their end, which seemed to improve my connection, but only temporarily. It has since resumed a slow connection that sometimes drops out.
2. I tried my network with other devices: 2 iPads, 2 iPhones, and one Macbook Air all have excellent internet connectivity. As I write this, my Mini struggles to load Comcast's speed test site, but my iPhone is pulling down near 30 Mbps.
3. I have connected my Mini to another, neighboring Wifi, and it works like a charm. Fast Internet, no cutting out.
4. I loaded Time Machine, and restored my system to its pre-Norton state. Still, the Internet connectivity is poor.
5. I have created a new network on my Airport Extreme. While my iPhone still pulls down a great connection, my Mini chokes on it.
The only things I can think to do from here is to Factory Reset my Airport (which I don't see as a plausible solution, since all my other devices connect through it just fine), wipe my Mini and start over (not a realistic solution for my business), or throw it out the window entirely, then stomp up and down on it (this won't fix my Internet issue, but I might feel better).
Thoughts? I KNOW it's an easy fix, but I just can't remember what it was. The same thing happened to me a couple of years ago with another Macbook, and it was a simple file deletion and restart.
Thanks in advance for your help.

Alright, I think I might've actually solved my own problem. Here's what I did (for anyone out there with the same/similar issue):
Open System Preferences and click on the Network pane.
Select Airport in the list to the left and click the minus button below to temporarily delete it.
Restart your Mac.
Go to the Network section of System Preferences again, this time pressing the plus button towards the bottom of the window.
Select Airport from the Interface menu, leave “Airport” as the default name, and click Create.
Select your WiFi network, and enter your password.
My speed is back up to speed, so fingers crossed that this works!

Similar Messages

  • Unable to receive internet connection over wifi connection.  Shows that I am connected to the network, but do not have internet access.  Checked my firewall and turned it off.  What else am I missing or should be doing differently?

    Unable to receive internet connection over wifi connection.  Shows that I am connected to the network, but do not have internet access.  Checked my firewall and turned it off.  What else am I missing or should be doing differently?

    You might want to try resetting your router and your modem - just unplug the cords, leave them unplugged for about 3-5 minutes and then replug the modem and then the router in that order.
    This may or may not correct your problem - call back if it doesn't.
    Clinton

  • Using Remote app on iPhone 5 without a separate internet connection and wifi router.

    Hi,
    I need to be able to control iTunes within my MacBook Pro remotely. Using my mobile broadband service and wireless router I've been able to get the Remote app to allow my iPhone 5 to do the job nicely through Home Share.  So I went and bought a separate WiFi router and tried to do the same thing. Of course when it didn't work, I discovered that I need an internet connection and WiFi network to make the Home Sharing work.
    So I got to thinking, can I create a WiFi hotspot using the Personal HotSpot functionality of my iPhone, set up Home Sharing on phone and MacBookPro and then use the Remote app. Ideally this would work as it seems all the key components are in place.
    The MacBook Pro accepts the iPhone hotspot as a means of Home Sharing, however the iPhone won't use the personal hotspot to Home Share and I can't connect to the iPhone personal hotspot on the iPhone itself.
    Does anyone know how to make this work for me? It would be such as neat solution if I can get it to work - not to mention the potential to save me about $200 (I need to set this model up for two people).
    Cheers
    Kathy

    Same trouble here, iPad 2 with latest OS and remote app, iPod with latest OS and app.

  • Can I share my internet connection via wifi AND use my wireless printer at the same time?

    Not completely familiar with  wifi capabilities. I have this new setup in my office. I want to share my iMac internet connection via wifi so I can text and check emails using my iPhone (no cell service inside the building). Which works fine. However, I now cannot print wirelessly to my HP printer (LaserJet Pro 400 color). Once Internet sharing is off, I can print just fine. Any other wireless options, or just go get a long USB cable?

    Hi,
    It is not a multitasking printer, other devices may keep it therefore the best option in this case: connect it to your wireless router and all devices which are conntected to this router can sahre the printer.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Can the MacBook Air work with any other type of internet connection beside wifi?

    Can the MacBook Air work with any other kind of internet connection besides Wifi?

    Who? ITS VERY important when doing a restore, in fact you DO NOT want to do a wifi restore
    The pros all have that Ethernet adapter,... that should tell you something. An Ethernet restore via that "thing" makes restoring the OSX about 8X faster.
    Its called a Gigabit Ethernet adapter for a reason.
    "who the heck" is anyone working with their Macbook Air at home and want a MUCH FASTER download / internet connection.
    *Stockbrokers who pack their Macbook Air, arrive at work and plug that "hardwired" dongle to their Air........  because even seconds in the stock market can make the difference between losing a million $$, or making a million $$
    So now you know WHY,.....before you didnt.

  • INTERNET CONNECTION NOT DETECTED message with Crystal Reports 2011

    Hello:
         We upgrade from SQL 3008 R2 to SQL 2012 SP1.   Had trouble with Crystal Reports not opening reports.  Information on the internet indicated that you had to reinstall Crystal Reports after upgrading SQL.  We did a repair of Crystal Reports 2011.  I have the box checked to check for updates when Crystal Reports starts.  I am now getting INTERNET CONNECTION NOT DETECTED and the application will not check for updates.  We have tried turning of the firewall and almost everything else we can think of.  I have access to the internet from that server and IE9 works just fine.  Can anyone help, please.
    Thank You,
    Jack G.

    Hello Jack,
    This one helps: INTERNET CONNECTION NOT DETECTED
    Internet Connection failure
    --Dhana

  • Internet connection not waking up with ibook

    Hi. I have an ibook G4 and connect to the internet via Airport Extreme, using a router (Xbox). This has been working perfectly for months. Then recently I had to change some settings on my router. Since then I've found that the ibook won't connect to the internet again after it goes to sleep without me opening and closing the applications several times. It has also suddenly disconnected in the middle of a session once or twice. I've also found that I can't change the configurations on my airport base station without plugging it directly into the ibook, which I didn't have to do before. So far it has all worked in the end, but I hate having no idea why this is happening in case one day it goes down and I can't get it back up again.
    BTW, the airport connection itself seems to be fine.
    Really grateful if anyone can help.
    iBook   Mac OS X (10.4.1)  

    I'm having the same problem with my internet connection not waking up with the ibook...but I have not changed any settings on my router. Also, I didn't have this problem when I first got the machine - it just started doing this a week ago or so. Any ideas?
    Thanks,
    Stephanie
    iBook G4   Mac OS X (10.4.9)  

  • TS2621 From my iPad I get CannotConnect To The Server error message. The iPad is new and I have never received an email via the icloud acct. My PCM receives icloud mail, no problem. Internet connectivity not an issue.

    From my iPad I get an error message "cannot connect to the server". Internet connection not the problem. No problem receiving mail from icloud on my PC. I think it was a set up issue. iPad is new and receives mail from hotmail no problem. It just will not connect to the icloud server.

    I am having this same issue.  I can access these accounts from computers, other locations on others' computers, but I cannot get the mail from one account on either my iPhone or iPad.  I've deleted the account on the iPad and re-installed it, but it still will not receive mail.
    Frustrating.

  • Guest network on express message no internet connection main wifi still works on express

    guest network on express message no internet connection main wifi still works on express

    We need a bit more information to be able to troubleshoot your issue.
    The most common cause of Guest Network / No Internet problems is trying to use the AirPort with a modem/router or gateway device.
    The AirPort needs to be connected to a simple modem in order for the Guest Network feature to operate correctly.
    Can you provide the make and model number of the device that you call your "modem"?
    We don't know if you are using a Mac or PC to try to configure the Express, so some information about what operating system your computer is using would be helpful.

  • Sharing internet connection over wifi - 2 questions

    I have a Mac mini that is connected to a cable modem by ethernet, and then broadcasts a wireless network to share that connection. It seems silly to buy a wireless router when one of my computers can be the router.
    The mini's firewall is enabled, and has a few ports open to allow computers on the network to use email, web, ssh and other services. I have two questoins that have been nagging me about this setup:
    1) I can log into the mini from outside via ssh with its IP address. But what if I want to log into another computer on the network? My iMac has an internal IP address of 10.0.x.x... how do I ssh to that address from outside the firewall? Would it look like "ssh y.y.y.y:z.z.z.z"?
    2) When I tell my firewall to block all UDP traffic (seems like a sensible option to make the setup more secure) email and other services no longer work on computers on the LAN. Must UDP traffic be open for the internet connection to be shared?

    >1) I can log into the mini from outside via ssh with its IP address. But what if I want to log into another computer on the network? My iMac has an internal IP address of 10.0.x.x... how do I ssh to that address from outside the firewall? Would it look like "ssh y.y.y.y:z.z.z.z"?
    You can't log into a system 'behind' the Mini without playing lots of games regarding port forwarding (for which there is no built-in GUI). In addition to that you can't use port 22 since that will always point to the Mini itself. What you'll have to do is use some other port (e.g. port 2222) and have the mini forward that to port 22 on the internal machine. Then you can connect to port 2222 on your public IP address and get forwarded to the internal machine. PITA to manage, though.
    >2) When I tell my firewall to block all UDP traffic (seems like a sensible option to make the setup more secure) email and other services no longer work on computers on the LAN. Must UDP traffic be open for the internet connection to be shared?
    Blocking UDP is no security feature at all - either your machine is listening to the UDP socket or it isn't.
    In any case, DNS typically uses UDP, so you're blocking your DNS queries and that's most likely to be what's hindering your network.

  • Is there any way to connect my Apple wireless/bluetooth trackpad and keyboard to my Mac Mini without using a wired or usb keyboard?

    Is there any way to connect my Apple wireless/bluetooth trackpad and keyboard to my Mac Mini without using a wired or usb keyboard?

    Well, I read that already, but I am trying to start up my Mac mini(new purchase) and I cannot get to all the system preferences etc since I cannot get past the startup screens. The site also mentioned waiting to turn on the keyboard until a language was requested. Neither language screen worked. I feel as though I'm just about ready to throw in the towel.

  • How do I restore NOTES that were deleted during an itunes sync from Mac mini to iphone 5?

    How do I restore NOTES that were deleted during an itunes sync from Mac mini to iPhone 5?

    I should mention that my notes were not being sent to icloud, my mac's time machine was not set up, and my latest back-up was 3 months ago.
    I know, I know, very silly on my part. I've changed all this going forward...

  • HP Officejet Pro 8620 not printing from internet-connected to wifi

    My HP printer is connected to my wifi.  Settings are correct and shows printer is connected to wifi.  Printed fine for a week from the internet, now won't print anything from internet or my email program.  Prints fine from Word, Excel and other programs on my pc.  How do I get my printer to print from the internet via wifi if it's already connected and computer and printer show it's connected?

    Hi @Al4715, I'd be happy to help you print from your internet and emails again! What browser are you printing (trying to print) from?  Once you have determined your browser and version, please click the appropriate link below for instructions to clear your cache and cookies.
    Internet Explorer 11
    Internet Explorer 10
    Internet Explorer 9
    Internet Explorer 8
    Internet Explorer 7
    Internet Explorer 6
    Mozilla Firefox Support
    Google Chrome Support
    Please let me know if you can print after you have cleaned up the browser a little. Thanks, I look fowrard to hearing from you. 
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Iphone 4s internet connection not working despite having 3g when away from wifi

    It works fine with wifi but when I leave the house and go out and about I can no longer connect to the internet despite having a 3g connection everywhere I go. I'm supposed to have internet connection on my contract.
    My dad says its something to do with the APN but neither of us have any idea how to change it?
    Please help

    first try a reset, hold down the home/power button until you see the apple logo and then release, then wait for the phone to boot back up, then try the going on safari.
    if that doesn't work then give your phone carrier a call and see if they can resolve the issue.

  • Internet connection not working after computer wakes up from sleep. OSX Lion

    After upgrading to Lion, I noticed that my internet connection doesn't work when I wake my computer from sleep. I have to turn off the WiFi connection, turn it back on and it will work. I guess this is a glitch that will be fixed later on. Just wanted to point it out. I don't know if someone else is having the same problem? I am not very happy with the upgrade to Lion, things seem to be slower, I've had several freezes requiring to reboot. I guess Lion needed a little more twicking before release. Not worth the $29.99 price tag.

    I had this problem on SL and on Lion as well, and it occures for WiFi and Ethernet connections.
    In fact the internet connection was not broken as I could ping the destination usin the IP (not DNS name).
    In this case the problem was related to mDNSResponder task which handles all dns queries.
    It was the most frequent problem in my day to day work with SL and now Lion. It was never fixed by any patch from Apple. I tried almost all voodoo including fresh install, all possible config changes - no solution.
    The only version with no problems related to network was 10.5.8. All the other versions had issues of different kind (WiFi instability (lost signal), DNS problems (for wireless and wired connection) sometimes associated with machine sleep and wake up and sometimes with no reason.
    QUESTION: Is your problem independent of the access point / router you connect to.
    I must say networking was (and still is) the weakest part, besides the other OS X weaknesses I experienced during 4 years of OS X usage.
    No problems in the same network with Linux or Windows beeing ran natively on my iMac So hardware is OK.
    Software is of poor quality. Not much more to say in this matter.
    I found a very interesting article dated 1996 about programming which I think is still valid.
    Link to the article: http://www.fastcompany.com/magazine/06/writestuff.html
    Below the fragment (with some connection to Apple)
    Software is everything. It also s***s.
    "It's like pre-Sumerian civilization," says Brad Cox, who wrote the software for Steve Jobs NeXT computer and is a professor at George Mason University. "The way we build software is in the hunter-gatherer stage."

Maybe you are looking for

  • Upgrading to iTunes 7.6 and now can't burn any playlists

    Hi: I've finally upgraded to iTunes 7.6 and it now won't let me burn any playlists. When I try, it asks me to insert a blank disc, which I do, it then says checking media and then nothing. I've rebooted, uninstalled, reinstalled and still the same is

  • Parsing a string

    Hello, I am writing my first application in ColdFusion. I am having a bit of trouble with the syntax to perform a function. I have a string: "abcdefghij". I would like to break it up into 3 seperate strings: "abc" "def" "ghij", but I can't figure out

  • Settings Won't Open

    My iPhone's settings will NOT open! What's going on? It just lingers there for about 5-6 seconds (how long it freaking takes for ANYTHING to open up on my iPhone) and then it just quits. The only way I can make it work again is by resetting my iPhone

  • EHP4 installation - Could not connect to port 4240

    Hi, I am trying to complete my ECC6 EHP4-ready installation by installing Enhancement package 4 with EHPI tool. In the initial Extraction phase Import tools (TOOLIMPI) the installation gets stuck for long time and doesnt progress. When I stop it Iman

  • Using Variant Configuarion for a sales order

    Hello I have most of my solution on VC for sales completed.  I am having a small issue on one thing...and I would like to get some suggestions please. We are not a true MTO site so this really is not a MTO scenario...but there is a requirement to use