My internet connection stops after attempting to connect to the iTunes store after upgrading to Mountain Lion.

I have been unable to stay connected to my server since I have upgraded to Mountain Lion. I went to my local Apple Store and was able to download the latest software. I could not do that at home as the download would freeze. I brought my mac-pro notebook home and the same problem persists. While trying to match my music, iTunes fails to stay connected to the internet, the circle going round and round forever. Anyone else with the same or similar problem?

Same here (iPhone 5S). And a friend of mine has the same problem on his iPhone 5. I just installed the newest iOS update (7.1.2) and the problem persists. Although it seems to affect several people yet I can't find anything related to this on the web. If I really want deliberately to trigger the problem I just need to delete a song from the music app and the message will pop up for sure. I am also somewhat reluctant to do a full restore because frankly I expect the same outcome as the thread starter. So hopefully Apple will fix this soon. The main reason for me to buy a $ 800+ phone is to have a device that 'just works' but apparently that's long gone since iOS 7...

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Cannot connect to the App Store since upgrading to Mountain Lion.

I downloaded through the App Store Mountain Lion. Everything is working great except that the App Store app. I keep getting "Cannot connect to the App Store" error message. Is it possible that it's still too much traffic on the servers or a bug in Mountain Lion? App Store worked fine before obviously, otherwise I wouldn't be able to get Mountain Lion. I tried trashing the plist and cache.db several times and still no go. Anybody else have this problem? Help!

This seems to be a bug in the OS. After days looking for an answer, I found one that will probably help those of you that, like me, tried just about everything else that has been suggested in the forums:
http://b.rthr.me/wp/?p=356
I came back to this forum, being one of the latest dealing with this issue, to share this. If it works for you then please do what I did and share it in some other forum on this issue to spread the word.
Apple please fix this bug in the OS !!!

ITunes RADIO is not working. "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so - iTu

iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name:                       MacBook Pro
Model Identifier:                 MacBookPro8,2
Processor Name:               Intel Core i7
Processor Speed:               2 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):         256 KB
L3 Cache:                            6 MB
Memory:                              16 GB
Boot ROM Version:            MBP81.0047.B27
SMC Version (system):      1.69f4
Serial Number (system):   C0*******F8V
Sudden Motion Sensor:
State:   Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product:            6 Series Chipset
Link Speed:       6 Gigabit
Negotiated Link Speed:           6 Gigabit
Description:      AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity:           512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision:           040H
Serial Number: 0000000012330912E75A
Native Command Queuing:    Yes
Queue Depth:   32
Removable Media:        No
Detachable Drive:        No
BSD Name:         disk0
Medium Type:      Solid State
TRIM Support:     Yes
Partition Map Type:     GPT (GUID Partition Table)
S.M.A.R.T. status:         Verified
Volumes:
disk0s1:
Capacity:           209.7 MB (209,715,200 bytes)
BSD Name:         disk0s1
Content:            EFI
disk0s2:
Capacity:           511.25 GB (511,250,432,000 bytes)
BSD Name:         disk0s2
Content:            Apple_CoreStorage
Recovery HD:
Capacity:           650 MB (650,002,432 bytes)
BSD Name:         disk0s3
Content:            Apple_Boot
Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

After a long in "stop" period, the internet connection (ethernet) doesn't work. before updating to mountain lion this problem didn't exist.

after a long in "stop" period, the internet connection (ethernet) doesn't work. before updating to mountain lion this problem didn't exist.

Gave up on the GUI. This script derived from http://blog.netnerds.net/2012/07/os-x-how-to-setup-nat-on-lion-and-mountain-lion / seems to work for me:
gwdev=en0 # This is my WiFi connection (has Internet connection)
targetdev=en1 # This is the USB to Ethernet adapter (to give Internet connection)
/sbin/ifconfig $targetdev down
/sbin/ifconfig bridge0 create
/sbin/ifconfig bridge0 up
/sbin/ifconfig bridge0 addm $gwdev
/sbin/ifconfig bridge0 $HOST_ADDR
/sbin/route add default -interface bridge0 -ifscope bridge0 -cloning
/usr/sbin/sysctl -w net.inet.ip.forwarding=1
/sbin/ipfw add 100 divert natd ip from any to any via $gwdev
/usr/sbin/natd -interface $gwdev -use_sockets -same_ports -unregistered_only -dynamic -clamp_mss -enable_natportmap -natportmap_interface $targetdev

HT2305 when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it

when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it. unistalled it 3x and in the proper order. reset all internet connection to default setting, turned off virus programs ect. Even the tech at apple by remote access couldnt fix it. use microsoft fix it also no good....\

I am having the same problem now also. It happened after I updated my version. I have NEVER had this problem before as a windows user and have had iTunes for 5 years. So, I would have to say it is an Apple problem. I have not changed anything on my computer. I still have Internet Explorer and I have not even updated windows. The only thing I updated was iTunes. Now, I am not getting any response from Apple and if you call you have to pay for support. What a joke. An iPod costs $400 you would think that after paying that much you would at least get some type of help. This will now be the last time I ever by anything apple.

TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

My family recently gave me an iPad for Mother's Day. It's been really awesome, but suddenly today I began getting an error: "Cannot connect to iTunes Store."
The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
Am I missing something? Why would it work fine one minute and get all quirky the next?
Help me Obi-wan Kenobi; you're my only hope.

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I attempted to open my itunes store and would not do so. The message said itunes could not connect to the Itunes store. Un aunknow error occurred (-3212)

I attempted to open my itunes store. The message said it could not connect to the Itunes store. An unknow error occurred. (-3212) This was after I installed the latest upddate. Any ideas?

Hello link1948,
The following article provides steps that can help get iTunes reconnected to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Connection issues after upgrade to Mountain Lion

Very strange internet connection problem here after upgrade to Mountain Lion.
I just upgraded MacBook (early 2009) to Mountain Lion. After upgrade, I'm having problems connecting to certain websites (ESPN, CNN, etc.), and I can't connect to the computer using LogMeIn.
BUT, I do have an internet connection. Skype works, Messages works, email works, some websites work. I tested using speedtest.net and it shows good download speed, but the upload speed is so slow that it can't even perform the test. A Windows PC on the same network works fine.
Next, I tested the MacBook on another wi-fi network at a coffee house, and everything works fine there!
So it might appear to be something wrong with the router? I have an Cisco (Linksys) E3200 and have upgraded to the latest firmware (1.0.4). But still doesn't work.
The firewall in Mountain Lion is turned off, and I temporarily turned off the firewall on the router and that didn't help, so doesn't appear to be any sort of firewall issue. I've never heard of an operating system being incompatible with a specific router anyway.
Can anyone thing of any setting or something in Mountain Lion that would causing internet connection problems with a specific router?

I don't know if this will 'fix' your problem, but have you tried the 10.8.5 Supplemental Update -> http://support.apple.com/kb/DL1686?
Clinton

Unable to connect to the itunes store on my laptop after upgrading to ios 7.

I have Windows XP - Service Pack 2 and after upgrading my itunes to ios 7, I am unable to connect to the itunes store. Every time I click on the itunes store I receive a message that says "itunes could not connect to the itunes store. An unknown error has occurred (0x80092013). Make sure your network connection is active and try again." Every other device in my house is hooked up to the internet and I am having no problem browsing the internet on this computer. I tried completely uninstalling all itunes and apple software from my computer and re-installing it and nothing has helped. Any advice?

Hey HeatherBanker!
Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

HT1527 when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects. how do i resolve this?

when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects. how do i resolve this?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I cannot connect to the iTunes store. I have internet connectivity.

Trying to connect to the iTunes store, which I previously could do from this computer (and the other computers in my house can all connect) I get a timeout error or the window simply stops responding. If I check my available downloads from the Store, I am told I do not have any, so it is getting that information. When I look at my account information under the store, it all is correct and active.
Any ideas?

This Apple article might help you out -> iTunes: Advanced iTunes Store troubleshooting
I tend to look at the security software first, if a problem starts happening after updating an application.

I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased

I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.

Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.

I cannot connect to the ITunes store or Amazon cloud due to "No internet connection" which I obviously have

Every time I attempt to connect to the Itunes store or to the Amazon cloud I am given an error message that states I do not have an internet connection which is not true because I do have an internet connection.

reset your hosts file
* http://support.microsoft.com/kb/972034

My iPod touch will not allow me to connect to the itunes store when i use the internet but it will if i connect through my laptop

My iPod touch will not allow me to connect to the itunes store via my wireless internet but it will allow me to when connected through my lap top

I have already looked on that link and it is of no help at all.
When i first put credit onto my i pod it worked fine then it kept coming up with that message, i went into the apple store today and it worked straight away and when i first tried to download apps at home it worked fine, then it stopped again and came up with the same message. i know its not the internet connection because i can connect ok to the internet on both the i pod and my laptop.

TS1492 While Syncing my phone it get hung up attempting to connect to the iTunes store. Trouble-shooting states that I do not have a secure connection to the iTunes store.

While syncing my phone, it get stuck at step 3 while connecting to the iTunes store. Trouble-shooting states that I do have an internet connection but not a secure connection to the iTunes store.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

My internet connection stops after attempting to connect to the iTunes store after upgrading to Mountain Lion.

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