My internet keeps freezing and I have to constantly go thru the diagnostics to get connected again. My provider says its a computer issue??

My internet keeps freezing on me and I hane to constantlygo thru network diagnostics to reconnect. My provider insists this is a computer issue.
Can someone help???

I agree with @sabretooth. The connection status showing 100Mbps is only the local Ethernet network speed and since your router uses the Wireless-G technology, then you can get a maximum of 54Mbps for the wireless network speed. This network speed is significant when communicating within the local network of the router but it is still the 10Mbps internet subscription speed that is used when sending and receiving data or information through the internet.
It seems you’re experiencing a dropping connection and it would be better to isolate the issue before buying another router. Connect a computer wired directly to your Arris modem and observe the connection. If connection is good then it will give you a hint that it’s a possible router issue. You can then press and hold the reset button on the router for 30 seconds, power cycle, reconfigure the internet connection and check if the problem persists.

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My macbook pro screen keeps freezing and i have to re-boot its only a month old

My computer screen keeps freezing and i have to reboot it . The notebook is only a month old .. Someone elsewhere suggested command p and r but i dont understand . Can you help ??

Reset PRAM
Click this link below.
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
Try Reset SMC
http://support.apple.com/kb/HT3964
Your machine is only 1 month old. You are eligible for 90 days of free tech support from Apple.
Your machine is under warranty for 1 year.
It is best to call Apple 1-800-275-2273 and get it fixed.
Best.

My phone keeps freezing and I have the 5s and now it won't turn on but I can talk to sir

My phone keeps freezing and I have the 5s and now it won't turn on but I can talk to sir

If you can talk to Siri, but the screen is not turning on, try the 2 button reset. Press and hold the Sleep/Wake (Power) Button and the Home Button at the same time for at least 10 seconds. http://support.apple.com/kb/ht1430
If that doesn't make you screen come back on, you can try restoring your iPhone. http://support.apple.com/kb/ht1414
iPhone hardware troubleshooting - http://support.apple.com/kb/ts2802
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support. https://support.apple.com/kb/HE57 or https://selfsolve.apple.com

I have a MacBook Pro with Maverick software. My mouse keeps freezing and I have to restart. What is the problem?

My mouse keeps freezing and I have to force quit. what could be the problem. this has never happened before and it has happened five times today.

Try resetting the SMC and PRAM.
Barry

HT1657 My download keeps freezing, and I have to buy it over and over again and it wastes money. I have now rented my movie 4 times and it still won't finish downloading. Why can't I get the rental for free if it keeps doing this?

MY DOWNLOAD KEEPS FREEZING AND I HAVE TO KEEP BUYING IT OVER AND OVER AGAIN. IT'S WASTING MY MONEY. I HAVE NOW RENTED MY MOVIE 4 TIMES AND IT STILL WON'T FINISH DOWNLOADING. WHY CAN'T I GET THE RENTAL FOR FREE IF IT KEEPS DOING THIS? CAN YOU PLEASE HELP? THANK YOU.

Please turn off your caps lock. All caps indicates shouting, is considered rude and is difficult to read. Many will not read such posts.
If it doesn't finish downloading then just click Store>Check For Available Downloads
There is no need to keep re-buying it.

I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

If all basic troubleshooting has been tried and a restore as new does not resolve, take it to Apple for evalation and possible replacement.

HT4623 I was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help

was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Or it could be an Apple problem and you will have to wait.

My internet keeps freezing and blocking other devices

My wifi works for about 10 seconds then freezes, it also blocks other devices from using the wifi (when I switch off they are fine), have tried re-setting and clearing the computer and internet history, does any one have any advice please?

THe Gen3 TC fails on the ethernet side fairly often due to capacitor failure.
See here.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
There are two distinct issues.. capacitors shorted and the whole thing stops.. capacitors lose their function .. go open circuit if you like and then the ripple goes up to the point where ethernet fails.

Trying to update macbook pro (OS X)10.7.2 but it keeps freezing and i have to turn it off every time

I try to do software update but it freezes about a quarter way thrugh and i have to turn the computer off and back on

Go to ~/Library/Preferences
Move the com.apple.SoftwareUpdate.plist file from the Preferences folder to the Trash.
Restart your Mac.
If that doesn't help, exactly which update are you trying to download? You may be able to use the standalone ??

HT201412 What if my iphone keeps freezing and I have to restore it to solve the problem?

Three times in about two weeks, my iphone has just frozen. Apps. recently put on it disappeared or quit responding. Now the power button doesn't work and itunes doesn't pick up my phone to restore it. Restoring it seems to solve the problem for a few days then, it freezes and becomes unresponsive again. This time none of the buttons work. I can't even make phone calls. I keep my phone in an otter box to protect it. At this time, I cannot replace it. The earliest is May. It is out of Warranty.

Keep holding power and home until apple logo appears.

My macbook pro keeps freezing and shutting off when I am browsing the web on Safari. How can I figure out what is causing this issue?

For the past few weeks my computer will slow down when I have been on Safari for awhile, then freeze, and then just go black. I have to press the power button and then it goes to a black screen with the apple logo and a loading bar underneath when it reboots. I'm not sure what is causing the issue, but on my previous mac it would have an error message if something like this happened that I could submit. Any suggestions of where to start to solve this issue?
Thanks!

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

My mac keeps freezing and every time I turn it on, the screen flashes purple for a second before it starts up.

Can anyone tell me why this keeps happening and how I can stop my mac from suddenly freezing? It's a 15 inch retina display.

Try a reset:
1. Hold the Sleep and Home button down (together) for about 10 seconds
2. Until you see the Apple logo (very important)

HT201177 Why does my iMac display keep shutting off. The rest of the computer keeps running and I have to unplug it for a while to get it to come back up.

My 27" iMac's display goes to sleep after a few min, and you can still hear it running in the back ground. I can't hold the button on the back to shut it off. I have to unplug it for a while to get it to restart.

Well, at less than one year old it is under warranty (and hopefully you have Apple care too).
You should take it to your Apple Store and have it examined within the guarantee period.
The problem, may not be that serious, but that is what a warranty is for. It is also why you should take out the insurance of Apple Care.

My pointer keeps freezing.and i have to keep restarting

I might be halfway through reading an E-Mail, or on one of my sites when every thing freezes.i wait for a while but the pointer is stuck in one position and will not move,I have to turn off the PC at the box, then turn it on again and repeat my password etc

Try resetting the SMC and PRAM.
Barry

Since I updated to mozilla 4 my internet continually freezes and I have to force it to quit. I tried taking it back to the previous version, but it is not the same anymore

I am using an earlier version now only because there were so many problems with version 4. I wish I had not upgraded in the first place as where I used to like it the most I now find it exasperating and go to Google or safari after having to quit 3 or 4 times

there is no way to go bacl to ios 6. have you tried restoring your phone?

My internet keeps freezing and I have to constantly go thru the diagnostics to get connected again. My provider says its a computer issue??

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