My iOS is 4, but I can't download anything in itunes or appstore unless I update to 5.0 but my ipod says that my device is updated. What to do?

My iOS is 4, but I can't download anything in itunes or appstore unless I update to 5.0 but my ipod says that my device is updated. Hoiw do I fix this?

I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318
To more eassly find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.
If you want an app the requires iOS 4.3 or higher you will need to get a newer model iPod

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My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob

Can't download anything from iTunes Store

Hi,
I have an iPhone 5 running on IOS 6. Everything is working fine, except for I can't download anything from the iTunes Store. I can't download music, TV programs, or films. I'm pretty sure I can't download podcasts either. I can download apps absolutely fine, just not anything from the iTunes Store. As soon As I press download, it downloads as normal, but as soon as it reaches the end and says processing, as normal, it just sort of finishes. It doesn't end up in my music or videos folder. I also can't transfer any music or media from my computer to the device. As I said apps and photos and everything else is running fine.
Has anyone else had the problem? Any solutions?
Thanks

It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.

I can't download anything from itunes. I keep getting error 11111

Does anyone have a clue on this? I just recently bought a new system with Windows 8, and I'm trying download some previously downloaded songs and apps. I have 10.7.0.21 build (64 bit).
I can download new items, but I can't download previously purchased items, or updates to items that are already on my computer. It's driving me crazy.

I have this problem too, I cannot download purchased app from either ipad mini or mac itunes store. Is it the problem of the server?

HT5085 i came over from united states and got a laptop in united kingdom and can't change over my iTunes account to uk,say must used up all my currency but i can't buy anything on iTunes for 88cent plus it won't let me download all the songs i have or pla

I Came over from Usa too united kingdom bought a apple macbook pro w/ retina and it wont let me switch over my itunes acc too united kingdom store without using up my 88cent on itune account ,problem is nothing you can buy on itunes for 88cent.Also it shows my songs but it wont play them,shows them playing but no sound,so i think my itunes has a bug or glitch.

Click here and request assistance.
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I bought adobe photoshop elements 13 and premiere elements 13, I downloaded photoshop but I can't download premiere. I have the serial number, I have the registration but I can't find where to try to download my product again. Somebody can help me? Thank

I followed the instructions in order to download my products but after the downloading of photoshop I've been able to downloader the premiere elements 13.
My account show the serial number and the registration of the product but I can't find where I can try to donwnload it again. ???

Please use the below link to download Premiere elements 13 application
Adobe - Download free trial version Adobe Premiere Elements 13 | Adobe
Download the trial version from above link and enter the serial number. It will convert to full version

HT204266 I have gifted an app to a friend, but she can't download it from iTunes why ?

Hi,
I've gifted an app to a friend, but she says cant download it from itunes. Why ?
She has an iphone 3.
Daryl

Hey Dazr12,
Just send the following steps to your friend:
1) Make sure the latest version of iTunes is installed on your computer. The latest version is available free of charge from the Apple website:
http://www.apple.com/itunes/download
2) Click the following link to launch iTunes and display the Redeem page:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/freeProductCodeWizard
Note: If this link doesn't work for you, simply open up the iTunes application, click iTunes Store on the left, and when the iTunes Store homepage loads, click the "Redeem" link in the upper-right corner of the page.
3) Enter your 12-digit gift code and click the Submit button.
4) A message will appear confirming that your gift code has been redeemed. If you don't have an account, you can create one at this time.
hope this will work

Can't download anything from itunes/app store after 5.0.1

I've read a few discussions on this topic but have yet to find any solution that works, so I'm reposting hoping someone has an idea.
We have an ipad 16gig, and recently updated to iOS 5.0.1. (via WiFi, this isn't a 3G model). Immediately after setting up after the update, the iPad can no longer update apps, download new apps, download iBooks, download songs, podcasts ... basically anything from the iTunes or App store. All are met with the message:
"Unable to Download (name here) - (name here) could not be downloaded at this time." with a Done or Retry button.
The same thing occurs for all apps, music, podcasts, etc... same message each time.
During the setup after the update was installed, we agreed to the new iTunes/App Store agreement, so I don't think it's that case where iTunes can't do anything because the Agree option got lost somewhere. I also don't have any downloads pending that need to be paused.
Solutions I have tried so far:
1. Restarting and resetting the iPad, both via the power button, and holding down the power button / home button.
2. Signing out of iTunes/App store, re-signing in, with two different Apple IDs.
3. A full restore of the iPad from my computer via iTunes.
4. Attempting to buy something free from iTunes or the App Store (somewhere this was suggested as a solution). Some descriptions of this solution implied it was to force itunes to ask you to agree to the new TOS, this hasn't happened, and we agreed to the new TOS when 5.0.1 started up.
5. Resetting my router. Didn't think this was the issue but did it anyway.
Googling the issue, apart from the above solutions, I've encountered something about "permissions" on a folder to which apps are downloaded being set wrong by the update, but I have no clue how to address that, it seemed to have something to do with "jailbreak" ipads of which this is not.
I'm about ready to take it to the Apple store but I was hoping I could find something online first, and spare confusing some poor Apple employee.

I found a solution, and it's horrible.
1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
And then, basically do this: http://support.apple.com/kb/HT4137 which translates to:
2. Settings > General > Reset > Erase all data
3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
4. Connect to iCloud to reclaim your iCloud stuffs.
5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
But miraculously, this let our ipad download apps again.
Again, restoring from a backup will not fix the problem.
All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

Can't download anything from iTunes/App store

For the past week, everytime I try to download anything from the App store or iTunes I get a message saying "Unable to Download App" then it says "name of app/song trying to download" could not be downloaded at this time. Done or Retry.
I have logged out of iCloud, iTunes and my AppleiD and nothing has worked. I went online on my Mac and updated my credit card (which was not out of date) and tried to buy a sont on my Mac...purchased, but could not be downloaded. All my devices are having the same problem. In the Error details on my Mac it says to check the Internet connection and try again. My wifi is working fine on my mac and iPhone.
Any suggestions?
iPhone 4S, iOS 7.1, since last iOSupdate was installed

I found a solution, and it's horrible.
1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
And then, basically do this: http://support.apple.com/kb/HT4137 which translates to:
2. Settings > General > Reset > Erase all data
3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
4. Connect to iCloud to reclaim your iCloud stuffs.
5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
But miraculously, this let our ipad download apps again.
Again, restoring from a backup will not fix the problem.
All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

HT201272 can't download anything from itunes store say's part of the file is corrupt

I have been trying to update apps for my iphone 5. I have the most current version of itunes. I also have tried to purchase new music and cant do that. I did in the beginning have ability to download but only for short time. I have been to MS making sure there are no conflicts. I need help....

It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.

TS4009 iCloud says I have 19GB storage left, but my iPhone cannot download anything from iTunes. Any help?

I have plenty of storage space on iCloud, but whenever I try to download songs from iTunes a popup says my storage space is full. Any help please?

The storage space you have on your phone and the storage space you have available in your iCloud account are not the same thing. You need to remove some items from your phone, if you are to free up space to download items from iTunes.

Can't download anything from iTunes Store... From only one wifi hotspot

Hello
I am having trouble with downloading stuff from the iTunes Store. When I click on an app for instance to download it asks me for me password as usual, I enter it, then it disappears and nothing happens. It's the most irritating issue. It's only happening at one wifi hotspot at a cafe. I've tried using my iphone to download as well, it hangs, then finally says can't connect to iTunes Store. I have downloaded things at other hotspots with no issues whatsoever so it can't be my iPhone or Macbook. I reckon the hotpot doesn't allow those kind of downloads. I might be wrong though, don't really have an idea. Does anyone have any ideas that I can try?
Thanks
Greg Russell

It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.

I don't know the answers to my security questions and can't download anything from iTunes! Help me reset please!

Even called customer support who were no help

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
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Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

I can't buy anything from iTunes as they keep asking me about my security questions but I haven't set any security questions

I Can't buy anything from iTunes as I haven't set any security questions but they keep asking me questions

If you log into your account on http://appleid.apple.com and select the Password And Security section of your account are you able to set them ? If not then is there a reset link beneath the questions that show on that screen (it all only show if you have have a rescue email address on your account) ?
If not then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Changed credit card in the payment information now can't purchase anything. The new credit card i use all the time for online purchases but can't buy anything on iTunes.

I Changed my payment information to a different credit card, now it won't work. The new credit card has been used for online purchasing all the time but I can't buy anything on iTunes or in game app purchases.

What do you mean by 'won't work' and 'can't buy anything' ? If you are getting an error message when trying to buy things then what does it say ?

My iOS is 4, but I can't download anything in itunes or appstore unless I update to 5.0 but my ipod says that my device is updated. What to do?

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