My ipad 1 froze during an update of OS...how do I reset?
My IPAD 1 froze before the update to OS system Began. I am unable to turn it off. Is there a way for me to force it close and start over?
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Similar Messages
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My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?
See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591 -
My ipad 2 froze during ios6 update. it is over two hours since it started the update.
Does anyone know how to do a hard reset or something similar?
pressing and holding the power button does not do anything.
ThanksYou may have to try the above proceedure More than Once...
Some Users have reported that as many as 7 attempts were tried before success...
Also, if the Device has been Modified, this will Not necessary work... -
My iPad froze during an update. What do I do?
My iPad froze during an update. What do I do next?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
ok guys i need help anyone with my ipod it froze during an update now it will not work at all i ahve put it into the recovery mode or dfu and it will not reset it self it comes up with an error message 1603 the number is and says the ipod cannot be reset anyone please help me i have tryed everything googled you tubed everything
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts. -
My iPad Air stalled during an update and will not restart even after pressing the on/off button for 15 seconds. Any suggestions?
Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear and it should reboot.
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my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not solve my issue. I cannot use the device at all. any suggestions?
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I tried to update my iPod Touch 4th Generation with the new ios6 release but it froze during the update. Now all I get when I try to turn the iPod on is a blank screen. Can anyone advise me?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPad was disconnected during upgrade. I've tried restoring and resetting. I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer. How do I remedy this?
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US -
IPad locked by entering incorrect password multiple times. how do i reset the iPad 1.0
iPad locked by entering incorrect password multiple times. how do i reset the iPad 1.0
See this article : http://support.apple.com/kb/HT1212
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Iphone froze during iOS update
My iPhone 4s froze up the other day. I was installing the newest iOS update. It starts with the apple logo and then a progress bar starts to build underneath it not long after that starts it switches to a loading wheel that freezes up until it starts the process all over again. I tried both holding the power button and the soft reset which both just start this same process over again. I tried connecting to my MacBook but it says I need to verify on the phone that I want to connect to iTunes, which I can't do because I get nothing on the screen besides what I already described. Any suggestions? Thank You.
Hey jonesjm25,
Thanks for the question. It sounds like something may have been interrupted during the update process. To resolve your issue, let’s try restoring your iPhone in recovery mode:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
MacBook Pro froze during software update, now it's stuck at gray screen
My MacBook Pro was running a little slow today so I did a Disk Utility repair and that went fine then I did a software update (OS X, Java and remote desktop) but it froze during the last ten percent of the update install and now when I boot up it won't get past the gray apple screen. I tried to restore Lion but since I bought this used my Apple ID wasn't used to purchase Lion so I can't do a restore.
I've tried to safe boot and boot from a CD but no go.
I also tried the short and long Apple hardware tests and those found no problemsIn case anyone else needs an answer to this, I called in to Apple. Tech support said to power it off and let it reboot itself. I had to go back into updates and tell it to finish the install (restart computer, was the only step remaining) and it worked fine. It took longer because it had gotten hung up during the previous restart. ( Just to clarify, I was stuck on the grey screen after the restart step of the install.)
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Lenovo 3000 n200 0769 BRG
As per the title my laptop froze during a bios update, I now have a €300 paper weight.
When turning on the fan spins, the cd tray works, but the screen stays blank and only a single power light stays on. I tried starting the machine with no RAM inserted to see if the bios would beep. It didnt.
I think i need to reset the CMOS and in another thread there were instructions as follows " two exposed metal traces labelled CLRP1. You need to short those traces together for a few seconds."
I can get to the traces CLRP1, but it doesnt work.
Could someone please verify how to short those? What do you actually do?
I lightly pushed a flat head Metal screwdriver on the traces, also tried a paperclip,other screwdrives, and basically everything metal.
Could someone clarify what needs to be done? Thanks so muchIf the bios is corrupted, yes, it may be bricked.
Search the web and these forums for "phoenix bios recovery"
there may be some hope. I have never tried any of the solutions
I have found about a Bios recovery disk.
The solution for a bios "hard reset" on my N100 was to dis-assemble
it to the point where I could short the leads of the bios backup battery
for about 5 seconds. The bios on mine was not corrupted, though.
Find the Hardware Maintenance Manual for your laptop model HERE
and look for how to remove the top cover. The battery is probably
on the bottom of the motherboard. A bit tedious and complicated
if you are doing something like this for the first time. -
IPhone 5 froze during iOS update
My iphone froze during the iOS 7.1.2 halfway through. I've tried to do the hard reboot many times but my lock button is not working. Is there any other way of fixing it? Please help
No, since your sleep button is broken.
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HT4623 My ipad doest have a software update option? How can I update without it?
My iPad has never been updating because I don't have a software update option?
For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
How to Upgrade to iOS 7
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
1. If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
2. Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
3. After canceling the dialog box, iTunes should automatically sync with your iPad.
4. If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
5. After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
6. From the iPad screen, click on the Update button.
7. After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
8. After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom
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