My ipad 1 won't charge and my computer/itunes doesn't recognize it when plugged in.
I have tried multiple outlets and adaptors. I have down soft reset. I have erased all data and tried to restore. nothing helps!
If it has been on a good charger, connected by a good cable to a known good electrical outlet for more than 30 minutes and you are getting no response from the device there is most likely a hardware failure. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
Similar Messages
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The computer I am referring to is a Windows. However, when I use the same USB cord and plug it into a MacBook Pro, the ipod is recognized and the ipod recognizes the computer. Also, it gets charge from the Wall outlet as well.
empire_of_the_sun, the link you provided ois for other model iPods, not the iPod touch. You article refers you to:
If you have an iPod touch, see iOS: Device not recognized in iTunes for Windows. -
My iPad 2 won't charge and it's completely shut down. I've tried pressing the two buttons simultaneously, but nothing works. It's driving me crazy! Any offers of suggestions would be greatly appreciated. Thanks!
1. The most efficient way to charge an iPad is with the charger that came with the iPad and having that plugged into a wall outlet. Trying to charge while connected to a laptop often doesn't work because the USB port may not provide enough power.
2. Once an iPad battery has completely drained it may take an hour or more on the wall charger before the iPad responds. So after an hour on the charger reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
3. If the iPad still does not start up make an appt at the Apple store. It will be far better if you have an appointment rather than just walking in because those with appointments will be taken care of before you are. -
My iPod touch won't turn on it is fully charged and when I plug it into the computer iTunes doesn't recognize it how can I fix this?
Seen this?
How to reset iPod - Apple Support -
when I plug my iPhone in to my computer, iTunes doesn't recognize it as a device. I have deleted and re-downloaded iTunes twice which seems to fix the problem temporarily but then the next time I plug my phone in, the device is not recognized.
What happens if you go to iTunes > File > Devices, do you get the option to Sync iPhone?
You could try a reinstall of iTunes. OS X Yosemite: Reinstall apps that came with your Mac -
I just updated an iPhone 4 from iOS 7 to iOS 7.1 and my computer/iTunes no longer recognizes the device; what gives? How do I get iTunes to show the device?
With iOS 7, the "call Decline" button is only available when the phone is awake. To decline a call when the phone is asleep, simply tap the On/Off button.
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i just got an ihome system and had trouble with it connecting to my iPhone. I finally got it to work and now my itunes doesn't recognize my phone. My software is up to date on both my Mac and my iPhone and I have shut everything down and restarted. Does anyone have any other suggestions?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
My ipod stays at the apple logo whenever i try to turn it on and Itunes doesn't recognize it when i plug it in to the laptop. What do i do?
Try This...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I can not get my Ipod touch to power on, and it isn't recognized by itunes when it is plugged in. does anyone know what the problem could be and or have had the same problem and fixed it??? I appreciate any and all help with this problem, and definately open for suggetions. Thanks again. Cynthia
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I tried to update iphone 4 to the 5.1 version. After installing on computer, connected to update phone. Phone will not come back on, showing itunes logo and usb cable. Please help
Hi ..
Help here > iOS: Unable to update or restore -
My iPad mini won't charge at all. I got it for Christmas off my dad and it is still in brand new condition. Until the other day it has been working fine but until yesterday or the day before my charger went all funny. In order to charge my iPad mini you had to put the charger in an exact place and if someone so much as touched it it would stop charging because it wasn't in its exact position. But today I tried to charge it again and I tried getting it in the same spot as yesterday but it is not working at all. I have only ever charged my iPad mini in the wall but I have seen posts about people charging it in the USB in an computer. So I thought I would also try that but that hasn't worked either and now my iPad mini won't charge in a plug or USB and I live really far away from an apple store and I can't get a new charger also because I live far away from the store. So what shall I do?
When and where was the iPad/charger purchased? It's covered by a 1-year warranty.
The problem may be the USB cable.
Cheers, Tom -
My iPad air won't charge. I am using the cable suppied. It shows the charging icon for a split second then says not charging. I have tried re starting and nothing changes.
Z zoozx ,
How could Microsoft come up in a forum about an Apple problem? We have heard for years how superior Apple products are but we've never had as many headaches and problems with our Windows PCs over the years as we have with the Apple devices we now have. My wife has the most recent iPad and my son has the most recent ipod Touch. Earlier problems notwithstanding, the iOS 7 upgrade was horrible and hard to imagine for a device where the company controls all of the hardware and the software with no variants. As for Microsoft, I can say I have programmed on many various platforms from PolyForth to Unix to Windows and .NET. I think what many Apple users don't understand about Windows is the sheer magnitude of variables in making the software and all upgrades work for such a myriad array of hardware platforms and usage scenarios across an enormous number of partners and small to large enterprises. Anyone who has worked with a large integrated system can get a sense of this. I work in healthcare and our HIS system is rated #1 in it's class (built on a derivitive of an old MIT OS) but due to it's vast integration capabilities and the variety of usage and setup variables from site to site, it requires daily dilligence in error reporting and resolution across all of it's applicaitons. Microsoft Windows works and integrates with a massive number of other Microsoft client and server solutions that are used by the vast majority of enterprises in the world. It's no small feat to keep the Microsoft software stack in good working order. Of course everyone is entitled to their opinion but I wish we could past this ABM mentality that pervades online forums. I'm not sure if you've noticed but the Apple forums are jam packed with folks like yourself and me having problems with Apple hardware or software so I'm not sure where we can say one is better than the other, even if you could carve out some realistic benchmarks from which we could compare them on an even playing field.
With all the said, and I apologize but feel that the Anti MS anecdotes belong left long in the past, but any ideas on how we can get the supplied power cables to charge the devices they came with? I don't believe I've ever encountered a problem at the power cable level like this in which 2 cables are not working on 2 different devices. I think it points to software problems but as someone else mentioned about display settings, I'm not sure how your display settings affect the charging of a device in a non display mode. Would that suggest the thunderbolt cables are not capable of delivering enough charge to keep up with idle power consumption? -
My iPad 2 won't charge unless I push the cord in real tight and hold it there. Right now I have 3% battery left! HELP PLEASE! Oh my gosh.
This sounds to me like a hardware issue. Take it to an Apple Store or Apple authorized repair service.
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My iPhone 5 and iPad mini won't charge with the lightning cable. Worked fine for months until today.
My iPhone 5 will not charge using the lightning cable. It has worked fine for months then started beeping and now won't take a charge. Neither will my iPad Mini. Does anyone know know what the problem could be?
MY IPAD MINI WON'T CHARGE
I'm f*cking stressed about it. I don't want to tell my mom that my charger is not working because THIS ALSO DID HAPPENED TO ME LAST YEAR!
( I also did a research and found that people also encounter this problems other do by apple chargers for the 6th time! )
I DID THE TUTORIALS IN YOUTUBE AND GOOGLE!!!! but nothing happened
Like Putting a spring on the charger cable. and cleaning the lightning port
PLEASE HELP MEEEEEEEEEEEEEEEEEE -
Please help my gen 3 iPad just crashed to a blue screen I have tried everything to fix it. I've plugged it in to the charger and my computer and it doesn't respond. Any suggestions would be a help
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom
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