My iPad 2 won't charge and it's completely shut down. I've tried pressing the two buttons simultaneously, but nothing works. It's driving me crazy! Any offers of suggestions would be greatly appreciated. Thanks!

1. The most efficient way to charge an iPad is with the charger that came with the iPad and having that plugged into a wall outlet. Trying to charge while connected to a laptop often doesn't work because the USB port may not provide enough power.
2. Once an iPad battery has completely drained it may take an hour or more on the wall charger before the iPad responds. So after an hour on the charger reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
3. If the iPad still does not start up make an appt at the Apple store. It will be far better if you have an appointment rather than just walking in because those with appointments will be taken care of before you are.

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I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not start up, the logo disappears. I have tried connecting the iP

I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?

You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.

RMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?

rMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?

Did you purchase the Mac new?
You have 14 calendar days from the time your items are delivered to initiate a return as noted here.
Even though you are past the 14 day limit, if it were me, I'd take the Mac back and explain what's going on. Your Mac should work out of the box.
message edited by: cs

Hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

OR use this method
1. Press-hold the Home button (big circle below the screen)and the Sleep/Wake button (on top of the iPhone) simultaneously.
2. Continue holding both buttons (Ignore the"Slide to power off") until the iPhone shuts off and begins to restart.
3.You may let go when you see the silver Applelogo.
Thats all Folks!!

My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.

My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.

Then you should try restoring the iOS software next. Read this and pay attention to the last part of the article that describes recovery mode, you may have to restore your iPad that way.
iTunes: Restoring iOS software - Support - Apple

My iPhone 4S is not showing up in iTunes. I've never had this issue before, but I'm finding it a little frustrating trying to figure out how to rectify the situation. Any suggestions would be greatly appreciated.

My iPhone 4S is not showing up in iTunes. I've never had this issue before, and I'm finding it a little frustrating trying to figure out how to rectify the situation. If anyone knows how to fix this problem, please advise. Otherwise any suggestions would be greatly appreciated.

Hi Josie,
I understand that you are having issues with iTunes recognizing your iPhone 4S. Let's see if we can tackle this.
The following resource will provide helpful steps in resolving this issue, pay specific attention to Steps 3-6 as these usually resolve this sort of issue.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

My ipad will not start. It is 1 year old...I have tried holding the two buttons and nothing..I have it connected to my desktop and it will make a ding noise but nothing comes up on the screen.

My ipad will not start. It is 1 year old...I have tried holding the two buttons and nothing..I have it connected to my desktop and it will make a ding noise but nothing comes up on the screen.

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

HT204291 My apple tv is not airplaying to any of my devices - the airplay icon is completely gone! I've reset apple tv, checked home sharing is on, checked my wifi connection is active but still no luck? any suggestions would be greatly appreciated:)

- the airplay icon is completely gone! I've reset apple tv, checked home sharing is on, checked my wifi connection is active, no firewalls, but still no luck? any suggestions would be greatly appreciated:)

What IOS and OS are you using Elissa. I think from your post it used to work but has dropped off, is that correct or has it never worked? If it did wotk has anything changed? Check your wifi use with sopmething like istumbler to see if it is being used by neighbours etc?

My new MacBook Air froze up and does boot up, I am new to mac, any help or suggestions would be greatly appriciated

My new MacBook Air froze up and does boot up, I am new to mac, any help or suggestions would be greatly appriciated

How new?

My iPhone won't sync and it says that I have to go back to the factory settings. But when I try to do that, I don't remember the password to be able to reset. What do I do?

My iPhone won't sync and it says that I have to go back to the factory settings. But when I try to do that, I don't remember the password to be able to reset. What do I do?

http://support.apple.com/kb/HT1212

We have a 2009 white macbook it got to 7% power was shut down wont recharge tried taking the battery out and magsafe nor light on the magsafe

we have a 2009 white macbook it got to 7% power was shut down wont recharge tried taking the battery out and magsafe no light on the magsafe or power on the macbook? do we need a new magsafe or has the battery died?

Hi degsy t,
If you feel you may have potential battery or charger issues with your MacBook, you may find the troubleshooting steps in the following article helpful:
Mac notebooks: All about batteries
http://support.apple.com/kb/ht1446
Regards,
- Brenden

HT1430 My iphone 5 wont turn back on , I've tried pressing the menu button and the switch button and hold it down for about 30 seconds but nothing , is there anything i can do ?

my iphone 5 since friday , its been off and it wont turn back on , ive tried pressing the menu button and the switch on button for about 30 seconds every day to see if anything happens , but nothing helps.
PLEASE HELP

I would 1st try to charge the phone at a different location than usual and if possible try different charging cords etc. and make sure that it is charging. If it appears to be charging let it sit for an hour or so and then try to power on again while the phone is still charging.

My iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

my iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

Try the remaining items in the white-screen topic of.
iPod touch: Hardware troubleshooting
If not successful. let the battery fully drain and then charfe for an hour and try again.
Frequently a white scree nis due to a hardware problem.

When i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

I have an issue where coloured dots (small squares) appear on my screen and it gets to the point where the entire screen freezes although the mouse still moves but nothing works and I need to turn the computer off at the switch. Any ideas?

I have an issue where coloured dots (small squares) appear on my screen and it gets to the point where the entire screen freezes although the mouse still moves but nothing works and I need to turn the computer off at the switch. It doesn't happen all the time but is very annoying. Any ideas?

Reset the SMC and PRAM, if the issue continues then you likely have a failing GPU (hardware) that requires repair. To be sure take it in and have it professionally assessed.
Intel iMac SMC and PRAM resets

My iPad 2 won't charge and it's completely shut down. I've tried pressing the two buttons simultaneously, but nothing works. It's driving me crazy! Any offers of suggestions would be greatly appreciated. Thanks!

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