My iPad 2 won't power up and will not recover in iTunes
My iPad 2 will only power up to the Apple screen and then after around 60 seconds of being on that screen it switches itself off and starts again.
I have tried to recover the iPad through iTunes by pluging the cable into the laptop, pressing and holding the home button and then connecting the cable to the iPad. iTunes detected that the iPad was in recovery mode and started a software download, even though it said the software was up to date. About halfway through the 25 minute update iTunes gave a message stating 'iTunes could not connect to Terrie's iPad because it is locked with a passcode. You must enter the passcode before connecting it to iTunes'. I can't power the iPad up to enter the passcode, so I can have iTunes restore it! Any idea how I can get around this?
Hi,
From what you've said, I can only suggest two things:
1) Do a reset by holding the on/off and home buttons together until the Apple logo appears, or in this case, for about ten seconds.
2) If that fails, visit an Apple Retail Store or an Apple Approved Service Retailer.
Hope this helps, and good luck!
Similar Messages
-
Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes
Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes to do a restore. I have tried to do a reset using the sleep button and home key and all I get is a white band across the screen and then it boots into the main system but it is just a series of white lines going across the screen, how can I do a restore on this?
Hey dbwithers,
Thanks for the question. I understand that you are experiencing issues with your iPad after attempting to update to iOS 8. To isolate these issues, let’s try placing your iPad in recovery mode and attempting a restore with iTunes:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
IPod Touch will not power up and will not respond to itunes when plugged into a computer
iPod Touch will not power up and will not respond to itunes when plugged to computer, have tried holding both buttons down for 10 secs like support suggest but nothing has happen. Any suggestions?
Try the other actions here:
iOS: Not responding or does not turn on -
I tried updating to iso 8.0.2 and now my iPad is stuck in recovery mode and will not do anything. it will not reset.
RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes. Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.
Connect with cable to computer. Your ipad is in recovery mode.
Follow directions to fix
http://support.apple.com/kb/HT1808?viewlocale=en_US -
I have a MacBook pro that has power issues and will not start but the hardrive is fine. I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase a new one? Also, the software is not updated as the computer hasn't worked for about 2 months.
Also, if it is possible to transfer the hardrive, would my iTunes music transfer as well? It is not saved in the cloud.
Thanks for your help, it is much appreciated.You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line -
My ipad screens apple picture keeps blinking and will not open
my ipad screens apple picture keeps blinking and will not open. I have tried pressing both top and bottom button together, pressing just the top, etc. and nothing...it just keeps blinking the apple?
Hello llp03,
Thanks for the question, that definitely sounds frustrating. The following troubleshooting assistant provides steps that may lead to a resolution:
Apple - Support - iPad - iPad Troubleshooting Assistant
http://www.apple.com/support/ipad/assistant/ipad/
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
- Connect the device to your computer and open iTunes.
- If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
- If the device doesn't appear in iTunes, try to force the device into recovery mode.
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks,
Matt M. -
HT201210 i keep getting error code 37 on my ipad 1 its in dfu mode and will not restart pls help
i keep getting error code 37 on my ipad 1 its in dfu mode and will not restart pls help
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3125 -
I have Foxtel sports pack for London 2012 App so I can watch on iPad overseas in Netherlands. But my wifes iPad in NL says "unauthorised region" and will not show Videos on Foxtel London Olympics App.? I have changed region and reinstalled App?
I am in The Netherlands on holiday visiting my family who are here. Can someone help? I only got the sports package before I left Australia so I could keep track of Olympics while in NL. My wife who is in NL bought the origional iPad before I got here.adetoye50 wrote:
Dear Contacts Journal Support Team,
FYI, this is a user to user support forum. You are NOT addressing Apple here.
Honestly, I doubt anyone is really going to take the time to read the novel you have written. -
Ipad frozen in off/on loop and will not reboot
ipad frozen in off/on loop and will not reboot, tried accessing itunes but needs my code on the ipad which is frozen
I Found a solution:
this requires itunes, first plug the charger cable into the computer, then hold the home button on the iPad and plug the cable into the iPad, you should see the iTunes logo on the iPad. You will then receive prompts to restore. This assumes you backed up the device to iCloud prior to the problem. -
My ipod classic is frozen and will not apper in itunes
My ipod has a frozen screen and will not display in itunes sidebar.
I have tried to reset using the orange slider button at the top, but no response.OKAY I MANAGED to get buy a screen replacement so i think i have that fix but it still wont budge
-
if my iphone is crushed(droped and ran over...) and will not read onto itunes/sync, is there anyway to access the data and back it? i really dont want to lose the progress in the apps that i play often....
i wasnt expecting to acompish it... just wondering if there was another method, and was trying to have a little hope but thank you
-
My IPad has disconnected from my home WiFi and will not accept my password. Does anyone have any ideas on how to fix this?
I would
1. turn off the router for 30sec and connect it to see if it fix it
2. restart the ipad by holding down the on and home button and use the slider
3. update the firmware of the router -
Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem! My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar. When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over! I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good. I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work! The iPod, the laptop and iTunes ARE all fully updated! I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing! I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol. I hope somebody knows a fix or solution! Thank You!
Try on another computer to help determine if iPod or computer problem.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Why won't my iphone 3gs will not sync with itunes???
My Iphone 3GS will not sync with itunes on my iMac computer. Currently the device is plugged in and recieving a charge. I am operating the version 10.6 in itunes and the version OS5.1 on the 3GS. Can anyone help me figure this out?!?!?!
try this article
iOS: Device not recognized in iTunes for Mac OS X
Products Affected
iPad, iPhone, iPod touch, iTunes 10 for Mac, iTunes 8 for Mac, iTunes 9 for Mac
Symptoms
If your iPhone, iPad, or iPod touch does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions below.
Resolution
Note: This article is for Mac OS X users. If you are using a Windows PC, please refer to iOS: Device not recognized in iTunes for Windows.
To begin troubleshooting this issue on your iOS device, first follow the steps in the appropriate troubleshooting assistant below:
iPhone Troubleshooting Assistant
iPod touch Troubleshooting Assistant
iPad Troubleshooting Assistant
If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
Update to the latest version of iTunes and Install software updates on your Mac.
Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
Restart your Mac.
Mac OS X v10.6.8 or earlier only: Reinstall the Apple Mobile Device Service.
Additional Information
In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens, and you are using Mac OS X v10.6 (Snow Leopard), please follow the steps in this article.
Maybe you are looking for
-
How can I set up a standard account to auto disconnect from the wireless network upon logging out (Using Mavericks)? There used to be a setting for this in previous versions of OSX but I can't find it in the new version.
-
F.13 automatic clearing question and F-03 generate document question
Hi Experts, I have two questions below. 1. What's difference between F.13 and F-03? Due to when I use F.13 to automatic clearing GL account, we found out that the system generates docuemnt has content. (use Fb03, check the document number and fou
-
What do I need to properly connect SAP to AS/400 database through ADBC API?
I need to retrieve some information from an AS/400 database. How do I need to fill the entry in DBCON table to establish a connection succesfully? Do I need any library and how can I install it? The SAP System runs with a SQL Server Database.
-
Exchange Rate - Differences between MIRO and F-43.
Hi All, Anyone know if it is possible to include in MIRO, in a standard way, the field "Translation Date" presented in transaction F-43? THNKS in advance! BR JEC
-
Did all Intel based iMacs ship with bluetooth?