My iPad 3 says 3G but data stops working

I recently bought a new new iPad in Singapore and it does not work as I had hoped.
I take it to work and put it on my desk next to my iPhone. They both say at least 1 bar of reception, they both say 3G. Data works on both of them - web pages load fast, emails come, app store works. This is not WiFi, this is 3G cellular data.
I don't know the exact timings but an hour or so later, I turn the screen on on the iPad. Still says at least 1 bar, still says 3G. However no data works. No websites, no app store, no emails, I check my iPhone sitting next to it. Data still works on that.
To make the iPad have data again, I have to turn it off (slide to turn off) and turn it on again. Then data works for a bit.
I have to do this pretty much every time I have left my iPad for a while (30 mins plus?) and want to use it.
Singtel, the telecom provider have reset my line and also replaced the iPad's microsim card. They say that that is all they can do. However since there changes, the symptoms remain.
Apple have said that this is a telecoms problem, not an Apple problem.
I am a little disappointed and I hope this can be resolved.

Ok, sorry for the post blitz, but I think I have a better workaround...
The trick is not to have cellular data and WiFi on at the same time. If you only enable one at a time in Settings then the problem (for me at least) goes away. Not ideal but better than continually having to reset the iPad.
So in summary: Go to Settings > Cellular Data and Settings > Wi-Fi and turn both off. Then fully power off your iPad by holding down the power button for + 3 seconds.
When you power the device back on, go to settings and enable either Wi-Fi or Cellular data but not both. When you want to switch between the two, make sure you disable the Wi-Fi before enabling cellular data and vice versa, then it seems to work fine.
This does seem to add weight to the theory that the Wi-Fi chip is knocking out the Cellular data one

Similar Messages

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.

Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium

My iTunes isn't playing a movie, how do I fix it? I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program.

I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT201263 i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. Any suggestion to fix this,?

i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. It will then display " there was an unknown error.....Any suggestion to fix this,?

Temporarily disable antivirus and firewall on computer.

HT1527 Can't open iTunes...windows connectivity test says that iTunes has stopped working - Date execution prevention has closed iTunes. What do I do now?

I can't open iTunes...Windows connectivity test says that iTunes has stopped working....Date execution prevention has closed iTunes.

If you update your QuickTime Player to the latest version, does that clear up the DEP errors in iTunes?

I have a WiFi home connection. It works on my laptop but has stopped working on my iPad, which I tried resetting but it didn't help. It recognises the SSID but then asks for IP Address, Subnet Mask, Router etc. Any ideas on what to do?.

I have a WiFi home connection. It works on my laptop but has stopped working on my iPad, which I tried resetting but it didn't help. It recognises the SSID but then asks for IP Address, Subnet Mask, Router etc. Any ideas on what to do?.

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

99 or 100% when it says Premiere Pro has stopped working and needs to close. What's going on?

I am using the premiere pro trial at the moment and have been trying to render a video for a solid week now. My computer is far more powerful then the recommended specs and yet it still takes 2 hours to attempt to export a 3 minute video (that isn't even heavily edited) and not only that but it will get to 99 or 100% when it says Premiere Pro has stopped working and needs to close. I have used earlier versions of the product before and never had such problems, even my 2 year old laptop could breeze exporting. What's going on?

Thanks, I'm a bit new to asking for help!
Version : Premiere Pro CC 2014.2 (8.2)
It is up to date
I'm using Windows 8.1 build 9600
My sources are contained in .mov, .mp4 and .png. The codec I'm trying to use is H.264
After I set the project to export I got this error message every time it gets to either '99' or '100%' completed. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have never had such a problem with the program which makes me think it might have something to do with a recent update.
No other notable software was running during the export.
I don't have any third-party effects or codecs installed.
I have 64 bit OS and processor, Intel i5 - 4670K quad core clocked at 3.40 GHz. 12 GB of RAM. And a GTX 770 with 2GB of video RAM.
Unless it was installed in the trial, I do not have the Mercury Playback Engine.
And finally, it can be noticeably choppy during the preview when it gets to the part I don't have rendered but is fine again for a bit if I replay those parts. A part from being a bit slower then usual, I didn't actually run into a major problem until I started exporting.
Thank you for the help! Any suggestions?

Adobe Captivate 6 - Closes saying Adobe captivate has stopped working

Hi Team,
I have a company procured Adobe Captivate 6. Till today morning it was working fine. Suddenly it threw and Error 16 - uninstall and reinstall product.
I checked the forum and found one link http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
I followed the same steps but now when I click on Captivate it says Adobe captivate has stopped working and it closes.
I need to use Captivate to do a lot of Rich Media deliverables which are getting delayed. Can anyone please help me resolve this issue?
Thanks
Varun

Hi,
Can you try recreating the Preferences of Captivate 6, then launch Captivate 6.
Close Adobe Captivate.
Locate the preference folder:
Windows Vista and Windows 7: C:\Users\[user name]\AppData (Hidden Folder) \Local\Adobe\Adobe Captivate 6 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 6 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 6 folder
Rename the preference folder (rename Adobe Captivate 6 to anything).
Restart Adobe Captivate. A new configuration folder is automatically created.
If it is Windows 7, then try running Adobe Captivate 6 as administrator (Right Click on Adobe Captivate 6 icon, then run as admin).
Please check whether this fixes it?
Thanks.

Crystal Reports XI crashes says "Crystal Reports has stopped working"

I'm on Crystal Reports Xi release 2 sp2, with windows 7, I also have visual studio 2008 installed.
When I try to add any fields or objects to a report in crystal reports it crashes and throws up a windows generic error message that says "Crystal Reports has stopped working" There is no additional error information besides that... I've tried a number of fixes, too many to list here, but no go, and apparently calling for tech support requires me to pay more money! ack. We've already paid for the product, I just want to use it..
Does this version of crystal reports even work on windows 7? if I could get a straight answer on that it would be a start anyway...
Sorry to be snippy, I'm just frustrated!!!

Upgrading to SP6 solved the issue. I originally thought sp4 was the newest because of this page: http://resources.businessobjects.com/support/additional_downloads/service_packs/crystal_reports_en.asp
which is out of date...
Thanks for the quick fix.

Mobile data stops working on iphone 5

This always happens on my phone, the mobile data stops working after a while and it can only be fixed by restarting the phone. Is anyone else having this problem?

Yes, I have this problem, but I am getting nowhere with either Apple or AT&T technical support. I had a 4s for two years that worked fine. Updated to the 5 and use the same applications and am in the same location, but have to restart my phone 3-5 times a day. Tried all the recommended solutions, up to replacing SIM and the phone, but nothing has resolved the issue.

Forcing program to close, I am deleting a lot of files from my trash but it stopped working about 1/2 way through (1650 files left) so I tried to reboot but it won't let me because a the program is still running which I can't close.

Forcing program to close, I am deleting a lot of files from my trash but it stopped working about 1/2 way through (1650 files left) so I tried to reboot but it won't let me because a the program is still running which I can't close (stuck at 1650 files to go). So it allowed me to click cancel now it says "stopping" for 3hrs now. Is there anyway to force the MacBook Air (new model) to close as you can't remove the battery?

Press and hold the power button until the Mac turns itself off. This force-shutdown should be done only after you've exhausted other options (you seem to have done so).
Wait at least 60 seconds.
Then press the power button to start up the Mac. It will take a little longer to start up because it will perform additional self-tests on the first boot after a forced shutdown.
Once the bootup is complete, you should be able to delete the trash. Hold down the option key while choosing to empty the trash, which will automatically delete "locked" items.

HT1349 I have icloud on my pc with windows vista. Recently, upon startup I receive an error that says applephotostream.exe has stopped working. Windows will close this problem . . . any suggestions. I tried to download the control panel again. no luck

I have icloud on my pc with windows vista. recently, upon startup I get a message that says applephotostream.exe has stopped working. Windows will close this program . . . I tried re-installing the icloud control panel, etc. to no avail. any leads?

Hi, I have the same problem. Has anyone come forward with any advice on fixing the problem?

I can't access my dial pad to make calls. The last few days when I go to the phone a pop up appears that says "unfortunatly contacts has stopped working" after pressing ok to remove the pop up, it goes back to the home screen. This also happens when I

The last several days I have not been able to access the dial pad. When I go to phone a pop up appears that says "unfortunatly contacts has stopped working." To remove the pop up you have to hit 'ok', the it goes back to the home screen. This also happens when I go to contacts.

You migh give resetting your NVRAM a try:
http://support.apple.com/kb/ht1379

I use chrome on windows. Every time I am on Facebook and I am trying to play a game I get a message that says flash player has stopped working. how do i make it work?

I use chrome on windows. Every time I am on Facebook and I am trying to play a game I get a message that says flash player has stopped working. How do i make it work?

Hi juderocks14,
Please first take a check with the other Players and see if they could play the MP4 file normally. If it can't be played, which means it might be corrupted. You may ask at the Bandicam side, or save the files again.
If issue insists, take a try with the Troubleshooter (For Windows 7, 8 and 8.1):
Open the Windows Media Player Settings troubleshooter
Fix Windows Media Player video, and other media or library issues
Or you may try to turn Windows Features on or off to reset Windows Media Player:
Turn Windows features on or off (Before turn it on again, please remember to reboot first)
More reference:
What happens if I turn off Windows Media Player?
Best regards
Michael Shao
TechNet Community Support

My photoshop crashes when i double click, it says that it has stopped working and that i should check online for a resolution, anyone got anything to help me

my photoshop crashes when i double click, it says that it has stopped working and that i should check online for a resolution, anyone got anything to help me

i found out my prob!
here is what you do.
go to the "system preferences" on your dock.
click "software updates".
click "installed software"
if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
go to mail.
click "mail" at the top.
click "preferences...".
find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
hit the "+" (right next to the "-") and add your accout back!
its something with that update that effected mail, i hope this works out for you, if not reply back

My iPad 3 says 3G but data stops working

Similar Messages

Maybe you are looking for