My ipad 4 is frozen not charged wont stay on and has a dark grey keyboard that wont go away not charging
my ipad 4 is frozen not charged wont stay on and has a dark grey keyboard that wont go away not charging
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Similar Messages
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My iPad is currently on OS version 7.1.2 and has not been upgraded to 8 yet. If I do an "Erase All Content and Settings" on the device will the device be forced to upgrade to 8 ? I would like to keep the device at 7.1.2.
To Perform the Erase All Content and Settings directly on the iPad it does not need to be connected to a computer.
In fact yes, is better if its not connected to one, but simply connected to its charger, and have it plugged in. Erase All content and settings, will not update the iOS.
If you restore the iPad using iTunes on your computer with the iPad connected, then it will update to iOS 8. Because the restore will place the newest available iOS version supported by the Phone on it.
Basically disconnect the iPhone, plug it in to its charger, and the charger to the wall, and then on the iPad go to Settings->General->Reset->Erase all Content and Settings. This will wipe clean the iPhone but will do nothing to the underlying iOS installation.
Once everything is removed, you can plug it into iTunes and sync your content back. Do not attempt to restore from backup while connected to iTunes, as it will update the iOS version in the process. Simply sync and you should have no issues. -
iPad 2 smart cover. Mine is falling apart and has marked my screen protector with black lines. Anyone else experienced this?
Mine has worked fine. What model do you have, the leather or the other? I've read of others using screen protectors like Zagg absorbing some of the dye. Of course considering the cost they are to produce ($12 is what I read for the leather) it doesn't surprise me some of the dye is coming out. I have wiped my black leather down with high grade leather cleaner / oil and you can clearly see it on the rag.
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I reset my mini ipad using settings as itunes was "freezing" now my ipad is completely frozen -- shows the apple logo and white line underneath and the it stops
<Edited by Host>Reset it by holding the power and home keys down until the Apple logo appears.
Barry -
Yesterday, as usual was going to charge my iPad, it was at 1%. Well, I took my ipad charger (original Apple official, I want to clarify that as a first step, I'm using the brand products than Apple) and plugged into an outlet ... The ipad began loading the first two minutes , then I got a notification telling me that the iPad could not charge with the charger.
I was quite surprised by the announcement. I disconnected and reconnected it .... again, I received the same notification. Then I disconnected and tried it on another outlet ... anything, yet. then I tried it on another outlet and ipad started charging. but after a while I had the same notice, not paying attention to that. I left it charging and I removed roughly 25% that of fear for something to happen. also remembered that situation (made 2-3 months ago where the iPad was not charging but after waiting a while disconnected, reconnected it and loaded normally).
so I decided to wait to re-connect the iPad to the outlet. This time, I plugged it into the outlet (fully discharged) at night and expected to find it loaded in the morning. But my surprise is that it still is off, it did not load anything.
I Bought the iPad in December 2012. Do you think that my iPad is hurt?
What can I do? Ay recommendation?
Please, HELP ME!Try giving your iPad a reset. Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again. You may also want to swap out the cable, just to confirm or rule out that it's bad.
If none of those fixes work, make the appointment at your apple store and have them check it out. -
I have an ipad mini and its not charging
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
my i pad air is frozen because it has a black screen with just the I tunes icon but you can't turn it on or off or do anything please can you help
I'm sorry. I missed your response earlier today.
You will need to use recovery mode. You can start iTunes on your computer first. Then you plug the cable into the computer, hold down the home button on the iPad and plug the cable into the iPad.
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Use iTunes to restore your device. -
I am staying at a hotel that using traditional internet with a cable. Not Wifi. Can I connect my ipad to their cable?
No.
For future consideration if this is something you will be doing on a regular basis, you need to bring your own wireless router along.
http://store.apple.com/us/product/MB321LL/A/AirPort-Express-AirTunes?fnode=MTY1N DA0Mg
http://itunes.apple.com/us/app/airport-utility/id427276530?mt=8 -
How do I download iPhoto to my iPad 2 iOS 6? It refuses to fully download. Towards the end of the download, I get a message that says "unable to download at this time." This time has now lasted two weeks. I already have iPhoto on my MacBook Pro. Many thanks.
Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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It asks for permission (as usual) but then it will say that it's in use in another program or something. So i go over to the camera side but they have two options for cameras that don't exist i guess, at least not on my computer. And my webcam definitely works, so it itself is not the problem.
The first question to answer: Is the problem with my router or with my MacBook?
Test your MacBook on other wireless networks in other locations and/or try connecting to a wireless network created by another router or two in the same location. -
IPad (3rd gen) Wi-Fi which keeps cycling on and off.
I have a iPad (3rd gen) Wi-Fi which keeps cycling on and off.
Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this. -
I'm not happy at all with my Ipad I only had it for a few monthes and I found a lot of things wrong with it like it wont charge only one earbud works when i watch videos or listen to music but both work when I'm facetiming
Contact Apple to take advantage of your standard 1 year warranty.
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My iPad is just dead i cant use it because it wont turn on it wont charge it wont reset. The iPad responds on itunes when syncing stuff to it but still no light or anything its just dead. Is there anyway of fixing it without restoring it?
ThanksFrozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipadhttp://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htmhttp://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274http://support.apple.com/kb/TS3274
Cheers, Tom -
I notice that my new IPad (3rd generation) will not stay connected to the power cord at all, I'm not exagerating, if I plug it in and browse the Internet without fail it will become unplugged and I will have to push the plug back in (Ba-beep). Ive actually grown to despise that sound when you plug your iPhone or iPad in because it reminds me of how much money I spent on something that PHYSICALLY will not charge while I'm using it.
I know the problem with it holding a charge while in use, I get it, the screen is amazing and it takes a lot to run the display, however, it is unacceptable to me that I can't even keep the thing plugged in while I'm using it. I can not even leave it on my Cal King bed overnight because I will wake up in the morning to find that the plug has been jiggled loose in a corner, so it's still attached but not making a connection thus not being charged.
I love the 4GLTE from Verizon and I love the iPad, but I'm actually using my 1st generation IPad while I am at home so I can leave my new $900 iPad on a table to charge free of incident so I can use the 4G while I'm away from wifi during the day. I have been getting more upset about this because I can not even use the Griffin extended cord to charge the iPad and be far from the plug because only the original apple sync/charge cord will have a better shot at staying in. Absolutely none of my non apple cables will stay in the iPad 3 while having it in my hands.
The plug is at an angle, unlike the first iPad, not sure about the iPad 2. Please let me know if they have same issue.
If anyone else is having this problem with the Gen 3 iPad please let me know because I'm tempted to do something about it with apple and I'm hoping that I just for some reason have a bad cable receiver or something and maybe I can get a replacement and enjoy the iPad as I had expected to. There is no reason why I should be even using my first iPad and I have friends that want to buy it but I am not selling it because I'm unable to sell it because I can't handle the new iPad while it's plugged in, that is ridiculous if it's a common issue so please let me know!Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again! -
My new Ipad 2 wifi does not charge and itunes does not find my device when pluged into my pc
My new Ipad 2 wifi does not charge and itunes does not find my device when pluged into my pc. Help
You should probably start here and go through all of the troubleshooting steps and then report back if you are still having problems.
http://support.apple.com/kb/TS1538
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