My Ipad 4 shuts off spontaneously, it is difficult to restart.  Before I send it in, I need to delete data.  When I hook it up to my computer, I can see what is on the Ipad but I can't restore it, as "find my Ipad" is on.  I can't turn it on to shut

My Ipad 4 shuts off spontaneously, it is either impossible or difficult to restart.  Before I send it in, I need to delete my data.  When I hook it up to my computer, I can see what is on the Ipad, but it won't sync.  It did work so-so last night and I installed IOS 8, today it is dead in the water.  The "apple" icon constantly turns off and on, but the screen never fully loads.   I can't restore my IPad until "find my IPad is off, but like I said, I haven't had an active screen all day so I can't shut it off.  Help?

Does the unit not run on the charger alone? (take the battery out and plug it in.)
Try an SMC Reset
http://support.apple.com/kb/ht3964

Similar Messages

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    There is a OneClickdigital ereader available in the App Store. Download that to your iPod to read pdfs and books from the library. And you might need to download the OneClickdigital eaudio player to listen to audiobooks from the library. Once both are downloaded sync you iPod again to transfer them.

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    Connect to your computer.
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    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
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        Apple is not working as hard as it could to exploit its capabilities in education, thus losing money in iPad sales
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  • I have audio books on my ipod, but when I hook it up to my computer they don't show up so I can't take them off or anything.  Now I am out of space.  How do I get them to show up on the itunes sync screens?

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    iDevices are not and have never been backup devices.
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  • Ipad is connected to the computer however doesn't show up in the menu, I'm trying to restore it but am concerned that it will restore the iphone and not the ipad. any suggestions?

    ipad is connected to the computer however doesn't show up in the menu, I'm trying to restore it but am concerned that it will restore the iphone and not the ipad. any suggestions?

    Hi vanover7,
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    Please use the steps in this article to troubleshoot the issue -
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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  • TS1368 I can't connect to the iTunes store with my Apple TV. I can see what movies are on offer but when trying to access my account i am advised "Can't connect to server" (times out).

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    I have the same problem with my 3rd gen Apple TV. I can preview iTunes movies, stream from my Mac, Airplay from my other devices but I cannot rent a movie on iTunes. Every time I try I get "Can't connect to ITunes" and "Unable to sign in". Had technical support review the problem over the phone and they agreed to send me a new one. Same problem. Interestingly enough my 2nd gen Apple TV works just fine.

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    Hi klwhitenator,
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