My iPad (4th gen) will not play sound from videos played via Facebook. Anybody have suggestions?

My iPad (4th gen) will not play sound from videos played via Facebook. Anybody have suggestions?
I've restarted my iPad, there are no available updates that I am aware of.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

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    Hello, VvioletT. 
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    Resolve issues between iTunes and security software
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