My ipad air is giving me problems. It is slow, it turns off when I don't want it to. I don't have apple care but will I be able to a new one? I only had it for about 2 months

Can I get a new ipad air

You have AppleCare for a year included with your purchase, so if it's faulty, Apple will address it,
You could have returned it within 14 days of purchase.
Matt

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My lock button on my iphone broke, i have apple care, but will i still have to pay for it to be fixed when i send it in? and how will i get a loaner phone?

The lock button on my iphone is jammed, and i need to send it in to get it fixed. Can someone explain the process to me of sending in your phone to apple? and even if i have apple care, will i still have to pay for my phone to be fixed? if so, around how much do you think this would cost? im not familiar with apple, so any help would be great! thanks!

If your phone was damaged by you or in accidental damage, then you would be liable to pay for the repairs. Apple does not offer "loaner" phones, but if you have a credit card, they will "advance ship" a replacement to you so you can get it, then return your damaged one to them and as long as they get it back within a resonable time and it is warranty covered damage, they do not charge you for the replacement iPhone, but they do charge you a fee for the advanced replacement option (about $40-80 USD IIRC).
You can eliminate all the at by making an appointment at a local AASP (Apple Authorized Service Provider) and they should be able to check your iPhone on the spot. It it is covered under the warranty, they shoud replace it for free right there, and if not, they would let you know and you have the choice to make the repairs or not.

Will the Apple Store give me a replacement iPhone 6 the one i have now has a clicking noise when you press on the screen. I have only had it for about 8 weeks is it a manufacterin fault or what.

My iPhone 6 has a clicking sound coming from the top left of the device as if its no aligned properly with the frame.
Ive only had it for about 2 months, the iphone its self is in pristine condition no bumps or scrapes, in fact i treat it
like a new born baby. Will the apple store give me a new replacement or i am wasting my time i have got a clue
never had this or any problem before with iPhone's before. Its not something you want having paid £620 i live
in the UK.

If they determine the sound to be a manufacturing defect, then yes, they will replace your iPhone with a refurbished unit of identical specs. The replacement will have the same warranty as your original iPhone, for as long a time as what is left on your iPhone's warranty at the time of exchange.

I'm having trouble with my macbook pro, I have only had it for three months, when I plugged a camera sd card into the sd slot it isn't appearing anywhere on the computer and i can not access my photographs. can somebody please help me?

I'm having trouble with my macbook pro, I have only had it for three months, when I plugged a camera sd card into the sd slot it isn't appearing anywhere on the computer and i can not access my photographs. can somebody please help me?

Shootist007 wrote:
Clifton I must disagree with you on the above statement. It is my opinion and experience that you should never connect the camera directly to any computer, Mac Windows Whatever.
It is always best to Remove the memory card from the camera and put it in a card reader, whether an external reader or one built into the computer, to copy images from the card.
Hi Shootist. I would be interested in hearing some reasoning on this. I almost always use a USB cable to connect my camera to the MBP for transferring pictures, and have moved about 30,000 this way over the last 6 years since my photography went digital. Recently, on the rare occassions when I have only a few to transfer and I was too lazy to go for the cable, I have used the card reader; about half those times I have difficulty getting the MBP to recognise the card. I find I have to press the card very hard into the slot for it to be recognised.
My rationale is quite possibly wrong, but I feel that the USB connectors are more robust and hard-wearing than the flimsy connectors on an SD card. Also, I haven't measured it, but I think the data transfer is faster with the cable. (I just came across this test, which reports noticeably faster transfer for cable than built-in card reader, but the computer was a PC)
Chiara, sorry for hijacking your thread.

Help please! imac is completely full, FPC wont let me render! I'm a video editor and have over 70 gb worth of videos on the imac which all need to be kept but now beloved imac is full, only had it for 5 months! need external hard drive every 5 months??

FPC wont let me render! I'm a video editor and have over 70 gb worth of videos on the imac which all need to be kept for various clients/backup/original versons but now beloved imac is full, only had it for 5 months! Will Ineed external hard drive every 5 months?? This can't be I've already resorted to getting rid of unsed applications such as garage band, iTunes,address book ect. I've trashed everything I could. what next ???
My video files are massive, converting them to a different format doesn't reduce the size of them it just turns them into mp4 or apple pro res ect
This iMac is for work only so there's no pictures, no music, no conacts, no messenger, no games, nonothing but videos!!

Have a look at this: http://grandperspectiv.sourceforge.net/
It will show you exactly what is taking up all of your space.
You also may want to consider some kind of external storage just for your video projects.

I already have an Apple ID account with 4 devices connected to it but I would like to make a new one with a desperate password for my school iPad. How do I do that?

I already have an Apple ID account with 4 devices connected to it but I would like to make a new one with a desperate password for my school iPad. How do I do that?

You can create a new Apple ID and password for the iPad but none of the content downloaded using the Apple ID associated with the four devices will be available on the iPad.
Create new > Apple - My Apple ID
It's not possible to use two passwords with one Apple ID.

So my first iPod 4th generation charger just stopped working and I've only had it for about 2 months! Please help!!!!

My iPod touch 4th generation charger just stopped working and I've only had it for about 2 or 3 months. Please help!!!

Then it should still be under warranty, so make an appointment at your local apple store and have them take a look at it.
If that's not a possibility and you want to troubleshoot, what do you mean by 'just stopped working'? What were you doing? Maybe some more info could help with troubleshooting.

The old computer is broken so I bought a new one. I have downloaded itunes but will not sync iphone with the new itunes. What should I do to get all the apps, songs and photos on itunes?

The old computer is broken so I bought a new one. I have downloaded itunes but will not sync iphone with the new itunes. What should I do to get all the apps, songs and photos on itunes?

See Recover your iTunes library from your iPod or iOS device.
tt2

New Email notification only looks unread for about 3 minutes even if I have not read the message

I have just started using Microsft Outlook to use my yahoo account. Both of those services show a new message as unread indefinitely but for some reason, my 8310 only shows the new email as new for about 3 minutes.
In the BB Mail-Options General options - I have the Display Message count as Unread, and the Display New Message INdicator as Yes, and under the Email Reconciliation it reads On. It used to work fine but all of the sudden something has changed.
Does anyone have any tips on this issue? I would hate to miss an important new message when I am traveling.

Take it to apple store and don't replace it with the new one my son had the same problem he was in there about 10 minutes and walked out with a new phone

My ipod touch 8gb won't turn on, recognize a charge and nothing will pull on up the computer. I have only had it for about 8 months.

My ipod touch 8gb won't turn on, recognize a charge and when I plug everything in nothing comes p on the computer. I've had it for about 8 months and took really god care of it.

Try:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

TS4006 My passcode requirement was turned off when I updated to iOS 7. It is now requiring my Passcode, but I cannot remember it! And computer won't let me synch because "Find My iPad" app is turned on, which I obviously cannot turn off.

My passcode requirement was turned off prior to updating to iOS 7.
It is now requiring my Passcode, but I cannot remember it! And computer won't let me synch because "Find My iPad" app is turned on, which I obviously cannot turn off without getting into iPad Settings.
Do I really have to Reset the iPad?

Yes, you will need to restore your iPad. This link will help restore from a lost passcode:
http://support.apple.com/kb/ht1212

The left half of the speaker on my iPhone 5 doesn't work when I listen to music or watch videos, it's it the phone(only had it for 3 months) or is it some sort of software problem?

I've had the iPhone 5 for about 3 or 4 months and today I noticed that no sound comes out of the left side of the speaker when I'm listening to music or watching something on Netflix
Is it a problem with the actual phone or is it some sort of glitch?

If you are referring to the "speakers" along the bottom, there is only one speaker and one microphone.

How do I get my ipad charger working when i've only had it for 3 months

I plugged my ipad in when it said low battery. Then it got very hot and said unable to support this device. Then i thought it might be the outlet, so i plugged it in somewhere else. When I left in alone for about, 5 minutes and came back to check on it, The ipad was dead plugged in. I got this ipad in November and the charger came with it, the ipad was brand new and not used! So i have no idea why it is not working! and if anyone has any idea please help. Also I am unable to go to a store to see what the problem is, because of the current snow storm!
Thank you,
LOLAJEAN7

Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/http://www.apple.com/retail/geniusbar/
In the meantime....
Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.htmlhttp://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.htmlhttp://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abouhttp://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging-http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipahttp://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.htmlhttp://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.htmlhttp://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-iphttp://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipadhttp://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xzhttp://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.htmlhttp://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

I've got an iPhone 4s that needs a new logic board it was dropped and damaged, I've only had it for about 7 months, what can I do?

I've got an iPhone 4s that has been dropped and it damaged the logic board , I've only had it about 7 month what can I do?

You can do an out-of-warranty replacement with Apple for $199 USD, or $49 if you purchased AppleCare +

If my ipod screen cracked, will i be able to get a replacement from apple? ive only had it for 8 months

i just dropped it on the sidewalk this afternoon and i thought i dropped it on the case but it hit just right so it completely cracked. will i be able to send it to apple and get a new ipod free or replace the screen? i only had the ipod for 8 months.

Apple will replace your iPod with an identical refurbished one for a fee; $99 (8gb) $149 (32gb) or $199 (64gb). The warranty does not cover accidental damage.

My ipad air is giving me problems. It is slow, it turns off when I don't want it to. I don't have apple care but will I be able to a new one? I only had it for about 2 months

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