My iPad Air is not starting up as expected. What do I do?

I just got an iPad Air. When i turned it on, it directed me to connect it to iTunes. After connecting to iTunes, it said the iPad was in recovery mode and needed to be restored. After going through the restoration process twice, the message does not go away. Because of this, I am unable to set up my new iPad Air. What do I need to do?

A new iPad do not go to recovery mode. Bring it back to Target.

Similar Messages

  • My iPad air would not start.  Only show the apple logo then no reaction after that.

    My iPad air would not start.  Only show the apple logo then no reaction after that.  This is already the 2nd time.  Last time I sent back to the service center and they said it is the system problem and reset the system and charge me for the service because they said it is not a hardware problem.  It happened less then 30 days and same problem again.  Can someone please send me the hard-reset step so I can try myself before I send back to the service center again?  thanks

    Here's the hard reset info:
    http://www.hard-reset.com/apple-ipad-hard-reset.html
    Post something about what happened with your visit.

  • HT201559 Ipad Air could not start

    Dear All,
    My Ipad Air has problem that:
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    I tried to turn it on, when the apple logo appear, then briefly red screen, and then restart.
    It could not turn off while cable connect to power or computer. It just can be stopped when no connect USB cable.
    I tried to solve by restore Ipad as follows:
         Attempt to connect via iTunes via USB,
         Enter Recovery mode via power & home button commands
         The apple logo appear, and then Itunes appeared.
         iTunes recognized the iPad in recovery mode (however, it could not recognize serial number, it just recognized ECID number).
    Select restore iPad
    Extracting software.
    Ipad auto restart.
    The apple logo appear, then briefly red screen, and then restart.
         The apple logo appear, and then Itunes appeared.    
    Itunes Software at Computer show the error 4013.
    Check out error 4013
    Changed USB port that cable connects to => no change (same above error)
         Changed many USB cable => no change (same above error)
    Changed several computers  => no change (same above error)
    Please help me to solve this problem.
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    Sorry, but your issue with your iPad Air has nothing to do with Apple networking. You may get better results in getting a solution if you re-post to the iPad area of the Apple Support Communities.

  • Since ipad air does not support adobe flash player what is good to use?, Since ipad air does not support adobe flash player what is good to use?

    Since Ipad does not support Adobe flash player what is the best one to use?

    Adobe has not made a version of Flash for the iPad.
    Kappy explains why. https://discussions.apple.com/message/19446567#19446567
    5 Flash Player Alternatives http://www.techshout.com/features/2011/01/flash-player-for-ipad-apps/
    Top 4 browsers supports flash player on iPad and iPhone
    http://mashtips.com/flash-player-ios/
     Cheers, Tom

  • My ipad air will not start, restore, or restore thru itunes

    had been op fine on ios 7. knew I needed to upgrade to 8. tried to do so after plugging into PC. now won't start, won't let me restore with power/home button, and iTunes tried to rrestore but that failed. also, more info link on iTunes brings me to a 404 apple page.
    thanks!

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
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  • My ipad air is not turning on, when I plug it in it doesnt even show that is charging and I tried several chargers they all work fine, its just when off and pitch black help!!!

    my ipad air is not turning on, when I plug it in it doesn't even show that is charging and I tried several chargers they all work fine, its just when off and pitch black help!!!

    If the battery is very low, it can take 15 minutes or maybe even longer befor you will see any response at all on the screen. If you have let the iPad charge for what you think is a sufficient length of time and it still hasn't shown any signs of life, try a reset and see if that will force it to start up.
    Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo apperas on the screen and then let go of the buttons. If that still doesn't work, try charging the device again overnight. If it's still dean in the morning, try restoring the device with iTunes.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    If that doesn't work, make an appointment at an Apple Store and seek their guidance.

  • My ipad air will not allow me to access since I downloaded the new version 8.3 operating software

    My ipad air will not allow me to access since I downloaded the new version 8.3 operating software

    When I try to open the slide to upgrade screen comes up and then the request for passcode and then the apple loading screen then Hello then update completed screen I select continue another apple with line showing progress then asking for password enter then Message and Face time a screen
    then a get started screen and then another apple with line showing progress and then my opening screen shows for a split second and then back to the apple with progress for a split second and then it shuts down.

  • New iPad Air will not connect to wifi?

    New iPad Air will not connect to home wifi, but will connect to others outside my home?

    Try this:
    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings
    3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo

  • My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?

    My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?

    Didn't work but thx
    Mark Flohr
    [email protected]
    949-636-3069

  • My iPad air is not connecting with window 8.1 and is not synchronizing the photos any more

    My iPad air is not synchronizing the photos any more on my dell windows 8.1

    Hi there Raalb,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W. 

  • My Ipad Air is not showing in my itunes account, even though I have gone threw all of the steps and my data has downloaded to my device

    My Ipad Air is not showing in my itunes account, after I have gone through all the steps and download all my information from my previous ipad

    Did you enable the Side Bar?
    Select "Show Side Bar" from the "View" menu of iTunes.

  • Why won't Canon Raw images in IPad air photoroll NOT load into LightRoom Mobile ?

    Why won't Canon Raw images in IPad air photoroll NOT load into LightRoom Mobile ?
    I can import Canon Raw images from my s120 into the iPad Air's photo roll but then the import from photoroll into LightRoom Mobile collections fails.
    Any ideas on how to get this working ?
    Thanks,

    Raw import is not yet supported by Lr Mobile. You can vote for this feature request Lightroom mobile: Ability to import raw files

  • Ipad 3 is not starting

    Hello,
    since this morning my iPad 3 is not starting up again. Just have a black screen.
    Tried already to load battery with several plugs & different sockets without any success.
    No reaction from the iPad anymore.
    Anything else which could be done ?
    Many thanks in advance
    Ralf

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • IPad 2 will not start

    My iPad 2 will not start.  I get the apple logo, then the rotating wheel and then it goes back to the apple logo and starts the process all over again.  I have held down both the sleep button and the home button for over 10 seconds at a time, even going up to 1 minute, but no change.  Battery is charged.  There is no slide to off screen available.  I have tried to plug it into iTunes, but iTunes will not do anything without me entering the pass code on the iPad.  I cannot get to the pass code screen?  Any suggestions?  I was uploading to the cloud, but I can't find that available to me either!

    Unfortunately, this may be the only way that you can bypass this whole loop that you are in - by connecting to a computer that is running iTunes so that you can restore the iPad using recovery mode.
    You can use any computer to do this, but you will lose all of the content on the iPad. On the bright side - since you are using iCloud, this should not affect your backup. After you restore the iPad, you can restore from your iCloud backup and you should be OK.
    An Apple Store should probably be able to do this for you. Make an appointment at a Genuis Bar. Or if you know somebody else with a computer running iTunes, you can restore the iPad on their computer.

  • Books Downloaded on My iPad Air are not synching over to my MBPro (Mavericks)

    Books Downloaded on My iPad Air are not synching over to my 15" MBPro Retina running Mavericks.  Any idea why?  Thank you.

    Books Downloaded on My iPad Air are not synching over to my 15" MBPro Retina running Mavericks.  Any idea why?  Thank you.

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