My ipad air is not turning on and not responding to charger

My ipad is not turning on and not responding to charger. I was using my ipad and then suddenly it had the apple sign and it just stayed like that and then I put the charger in it and it stayed the same with the apple sign. I tried turning it on and off and pressing the home button but nothing seemed to work. It just stayed the same with the apple sign. I'm really worried bc I just got this now for christmas and I'm worried I might have done something. So can you please help ASAP. Thanks , it would really help.

Thank you. I will try your tip. And if it works, I'll give you 10 points . But now its been charging for hours and its still the same . But thank you!

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