My ipad air is stuck between the spinning icon and the apple logo.

I cannot turn it off and when I reset it, it does the same thing.  If I try to connect it to Itunes it tells me I need to enter my passcode, but I can't get to the passcode screen.  What else can I do?

krouse0811 wrote:
  What else can I do?
See Here  >  http://support.apple.com/kb/HT1808
You may need to try this More than Once...  Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup  >  http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

Similar Messages

  • My ipad air is stuck on the apple logo

    I really need some help, because I was using my iPad today and all of a sudden it crashed went to blue screen and turned off. Then I managed to turn my ipad air on, and its stuck on the darn apple logo for ages (hours). I searched ways on google to recover it, and I tried to do the recovery mode thing with iTunes (which worked), but then it said this ipad could not be restored, an unknown error occurred (4005). So I'm really lost on what to do, because this has never happed to me before.

    Hi PinkUnicorn95,
    Try doing these steps:
    1. Quit out of iTunes
    2. Re-Start the computer, (I hope this is a Mac computer)
    3. Connect your iPad again and open iTunes,
    If these steps doesn't work:
    Download apple Configurator. (This is a apple app, which is freely available in the app store)
    Install this and connect your iPad,
    Using the default settings, (Leaving supervision off) press configure.
    (This will download the latest drivers and update your device)
    When this is done, you can connect to iTunes and put a backup you have on the iPad
    NOTE:
    If your iPad is not been backed-up as the latest version, then make sure to select " don't update device" on apple Configurator. 
    Let me know how you go.
    All the best,
    B

  • I tried restoring my Ipad 2 and when it was trying to update the new software, this thing pops up saying an error has occured cannot update software. My ipad is still stuck on the apple logo.

    I tried restoring my ipad 2 and when its trying to extract the new software this pop up appears on the screen and says ERROR: cannot update software or something. My ipad still doesnt return to the home screen. It's still stuck on the apple logo. I only had this for a year. Is it broken?

    If your ipad had no problems before, then it is your computer then may fail you. Try to restart computer and ipad.Try to disable antiviruses. If that happens again and you have apple store close by you can set up appointment, or try another computer.

  • My Ipad 2 is stuck at the apple logo after restoring, my Ipad 2 is stuck at the apple logo after restoring

    I was updating my ipad 2 and then it said "restore in progress" than it shut down and attempted to start back up, but it got stuck at the apple logo! Sombody please help, I am very worried! 

    Try putting the iPad into recovery mode : http://support.apple.com/kb/ht4097

  • Help! My iPad 3 is stuck with the Apple Logo, and iTunes is unable to detect my iPad.

    I have a iPad 3 Wifi+Cellular. I just turned it on, and it's been on the Apple logo for 1 hour! What should I do? I thought I should go to iTunes, to see if I can do anything. But iTunes is unable to detect the iPad! I've tried all my USB ports, numerous times, and it is not working! What should I do? (I think I'm out of Warranty).

    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    From Here
    http://support.apple.com/kb/TS3281
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • My ipad mini is stuck on the apple logo after it was trying to install iso 8,  what do I do, its been hpurs and it still wont turn off or update.

    I really need gelp, my ipad mini has never had problems till now. It won't turn off or reboot.

    Hey there boogala1,
    Try using the information in the following article to help you resolve this issue with your iPad mini:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT1808
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • HT201210 my ipad 1 gets stuck with the apple logo and doesn t work any more. any suggestions how to fix it please? when trying to restore through itunes i keep getting error 1603

    I can't restore and make my ipad work. every time i start restoring it it gets stuck and error message (1603) pops on the screen.
    Can anyone please help? Let me know what can I do to get it to work again.
    Thanks

    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    The above comes from:
    http://support.apple.com/kb/TS3694#1600

  • My ipad is stuck on the apple logo and wont return to the home screen. I plugged it into my itunes but I don't know what to do from there. Can someone please help?

    Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead.  I really need help. Does anybody have any suggestions? Please.

    Did you try rebooting the iPad? You will need to have some battery power for this.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This may be helpful
    iPhone, iPad or iPod touch: Not responding or does not turn on
    Frozen or unresponsive iPad - Apple
    iPad: Unable to update or restore

  • My ipad wont work. it ran out of batteries and now its stuck on the apple logo

    i just got my ipad less than two weeks ago, and i went to sleep with it on 27% charged. when i woke up it was out of batterie so i plugged it in, but it got stuck on the apple logo with the swirly thing and when i plug it in again, it just keeps making the 'bing' sound over and over again. what do i do?

    Using the Charger that came with your iPad... Connect it to the Mains for at least 30 - 40 minutes...
    Then try a reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Can someone help? my ipad is stuck on the apple logo!

    my ipad wont turn on. its stuck on the apple logo. i already tried to hold down the power button and the home button a million times but it wont work. itunes wont recognize my ipad when i plug it in. I DONT KNOW WHAT TO DO!!!!!! my ipad is jailbroken and it wont do anything. HELP!!!!!!

    If your iPad is jailbroken then you'll need to get help elsewhere e.g. the people you got the jailbreak from - jailbroken devices aren't supported here.

  • My ipad has been stuck on the apple log for almost 10 hrs after trying to update, how can this be fixed?

    my iPad has been stuck on the apple log for almost 10 hrs after trying to update to ios 8, how can this be fixed?

    Try reset iPad and continue with update.
    Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
    Note: Data will not be affected.

  • My iPad has been stuck on the apple loge for almost 10 hrs after trying to update, how can this be fixed?

    my iPad has been stuck on the apple loge for almost 10 hrs after trying to update, how can this be fixed?

    You may have to restore your iPad using Recovery mode, but try a reset first. Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen. Let go of the buttons when you see the logo. This takes about 10-15 seconds.
    IF the update will not complete or you see the connect to iTunes message on the screen, you have to restore your iPad.
    If you can't update or restore your iOS device

  • My iPad mini is stuck on the Apple symbol. I tried a reset and it shut down. But when I turned it back on the problem persists thanks for any help

    my iPad mini is stuck on the Apple symbol. I have tried a reset and it shut down. When I turned it back on, the problem persists. Thanks for any help.

    If the reset doesn't help, the next step would be to restore the device to factory settings using iTunes on a computer. If you can backup the iPad first, do so and then restore to factory settings. If it all works out properly, you can restore the backup after you finish. If you didn't or can't backup, the iPad will be erased when you restore to factory settings.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    IF you can't restore that way, the next step would be to try using recovery mode.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • My frist gen ipad stuck on the apple logo off and on

    My frist gen ipad is stuck on the apple logo  and it is going off and on ,IMEI *******,SERIAL NHMBER GB*****ETU
    <Edited by Host>

    Force your iPad into Recovery Mode.
    http://support.apple.com/kb/ht1808

  • Macbook stuck at the apple logo and spinning wheel.

    I have an macbook pro 13inch (2009) and when the laptop starts it gets stuck at the apple logo and the spinning wheel.
    I have tried resetting the SMC and the NVRam or PRam, but this didn't help. The recovery mode doesn't start either.
    The only thing that does work is safe mode. I can boot my laptop normally in safe mode, but when i restart it, it's the same thing. Stuck at the spinning wheel.
    In safe mode i did a hdd controll but it didn't show any errors.
    Please help!

    NickRb wrote:
    The only thing that does work is safe mode. I can boot my laptop normally in safe mode, but when i restart it, it's the same thing.
    That suggests that there is a third party application that is the problem.  Look for same.
    Ciao.

Maybe you are looking for

  • F110 Automatic Payment without invoice

    Hi I have one vendor that I want to auto pay him without an open item. It sould be supplier against bank without clearing a specific open items for this vendor. Is it posible? Thanks Ofer

  • Local Account can't connect to address server

    Hi there, since a few days my addresses and calendar are not synced anymore. I found out, I can't connect with my local accounts to my local mac os x server mavericks on the same machine anymore. The same days I changed something on my security and f

  • Deletion of Songs in iTunes that are not on hard drive

    I had to delete a lot of songs from my hard drive. They are no longer in my hard drive but they are still visible on Itunes. Is there a an easy way to get rid of these from Itunes, other than going through each song one by one and deleting them indiv

  • Ipod won't reconize on computer

    hey i have had my ipod for a year and a half and all of a sudden tonight i go to connect and it won't get reconized on my computer... I mean itunes loads and i connect it and all it says is do not connect on the ipod and then on the computer screen a

  • Error Message while installing Reader 9.4

    I am currently using Windows XP and am getting the following error message when installing Adobe Reader 9.4: Error 1402. Could Not open Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS. Verify that you hav