My ipad air is ungup on the ios8 upgrade pls help

my ipad air was updating ios8 when I got a code error 14 now its frozen cant hard reboot cant charge it up can you help pls

Hi PinkUnicorn95,
Try doing these steps:
1. Quit out of iTunes
2. Re-Start the computer, (I hope this is a Mac computer)
3. Connect your iPad again and open iTunes,
If these steps doesn't work:
Download apple Configurator. (This is a apple app, which is freely available in the app store)
Install this and connect your iPad,
Using the default settings, (Leaving supervision off) press configure.
(This will download the latest drivers and update your device)
When this is done, you can connect to iTunes and put a backup you have on the iPad
NOTE:
If your iPad is not been backed-up as the latest version, then make sure to select " don't update device" on apple Configurator.
Let me know how you go.
All the best,
B

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