My ipad air's wifi address is not available, the device was just recently used but bought 7 months ago..

my ipad air's wifi address is not available, the device was just recently used but bought 7 months ago..

Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

Similar Messages

  • How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat.

    How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see  the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
    Any help would be appreciated.

    How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see  the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
    Any help would be appreciated.

  • I have a iPad air how do I restart or reboot the device please

    I have an iPad air how do I restart or reboot the device please?

    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. 
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • When I get a phone call or text message it will not make the sound. Just vibrate. But the switch is on normal. When I change it to vibrate the volume thing will not show. Nor will my up volume up key work. Is there any way to fix it?

    When I get a phone call or text message it will not make the sound. Just vibrate. But the switch is on normal. When I change it to vibrate the volume thing will not show. Nor will my up volume up key work. Is there any way to fix it?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • I tried to charge my iPad Air and when I plugged it in the charge symbol would show up, but my iPad wouldn't actually hold the charge. What should I do?

    I tried turning the device off and on and I even reset it. I also tried to charge it overnight but that didn't work either. I let the battery run out and I've tried charging it after but it still doesn't work. I tried four different wall sockets and tried charging with my computer with no luck. Even when the device is plugged in it won't turn on all the way. The Apple logo appears then it shuts off, but it does this repeatedly as if it forever resetting (this only happens when plugged in).

    The genius at the Genius Bar ended up replacing my iPad Air with a new one. It was a quick visit which made me happy, but I wish my replacement iPad had an engraving like my original one.

  • Hi I live in Sweden and want to buy an iPad air 64g wifi from us because it's much cheaper but I can't put in my address to Sweden it's only for us is it something you can help me with

    Hi I live in Sweden and want to buy an iPad air 64g wifi from us because it's much cheaper but I can't put in my address to Sweden it's only for us is it something you can help me with

    Apple in the US will not ship from the US to any other country.

  • Can I Connect to 4G LTE with my WIFI IPAD AIR when WIFI is NOT Available? If so, HOW?

    Can I Connect to 4G And LTE with my WIFI IPAD AIR when WIFI is NOT Available? If so, HOW?

    If you wish to do this you can use the WiFi hotspot from an iPhone or other phone with this capability.
    You can also get a dedicated WiFi hotspot device like MiFi. See here: http://www.novatelwireless.com/products/mobile-broadband-solutions/mifi-intellig ent-mobile-hotspots/

  • IPad Air 32GB Wifi model, won't turn on, recover, restore, with error 4005 after trying to use facetime, switched off. :( HELP!

    bought my mom a new iPad Air 32GB WiFi model via eBay and got it yesterday. It worked all fine and I even updated it to the latest iOS version. It worked all fine for the next few hours until I tried to have a facetime call using my iPad Air. Somehow within few seconds after the call being initialized, my moms iPad got switched off. I tried almost all the solutions I found via Apple community, google and other sites. None of them worked. ( Restore, Recovery, DFU Mode, Pressing Home and ON/OFF switch etc ) Somehow I managed to connect the iPad to itunes and when i press the restore button, I get error 4005 after 5 - 10 mins appearing 'waiting for iPad' message. I am in Sri Lanka and I have no Apple Stores here, or authorized service providers. since this isn't a fault of the ebay seller, cannot return it too. Please help me!

    Hi Tom,
    Thank you very much for your time and trying to help me on this issue. I really appreciate it.
    I went through those steps more than few time since yesterday ( saw you had posted this solution on a similar issue by another user )
    still no luck. Now I cannot exit from DFU mode, or either restore it due to 4005 error. ( since its a new iPad, i only had few apps installed. so not going to loose much data as well ). I also try to exit DFU mode by using few third party apps such as Wondershare Dr.Fone, Phone Rescue, ReiBoot, RecBoot. Only wondershare Dr.Fone app showed me a screen with a message saying the iOS device is 'not in normale mode, press home + off/on button to switch to normal mode, which never worked either.
    Really appreciate your help but I am open for more solutions other than Restore, Recovery Mode, DFU mode or any method to overcome error 4005. I would also like to know are there any softwares to diagnose the iPad Air to detect whats wrong with it. so that I can be sure if it is a hardware failure or firmware issue.
    Thanks in advance,
    Nimasha

  • Tiene GPS el iPad Air solo wifi?

    Compre un iPad Air solo wifi y la vendedora afirma que tiene GPS, es verdad eso?
    Porque no se conecta con mi iPhone, ni por wifi, ni por Bluetooth, hay que hacerle alguna configuración?

    The WiFi-only iPad does not have GPS.

  • Ipad Air 32gb Wifi MD789B/A and MD789FD/A

    Please can somebody let me know the difference between Ipad Air 32gb Wifi MD789B/A and MD789FD/A

    MD789B/A is the UK Market model
    MD789FD/A  is the German Market model
    Essentially the same. But intended for different markets. A German iPad might not be serviced in a UK Apple Store.  

  • I can no longer speak and woud like to use my Ipad Air 2 WiFi   Cellular to serve as a texting device to replace my phone.  Will using my cell number and Talkatone allow me to text and receive text as I do on my phone?

    A laryngectomy has left me unable to speak over my cell.  I still need to communicate via text and would like to use one device.  I have an Ipad Air 2 WiFi + Cellular that I use to write messages on and would like to know if adding the ap Talkatone and using my cell number will allow me to use my Ipad as my one communication device and not have to carry my phone any more.

        hedrickwireless1,
    I am so sorry to hear that you have lost your voice. I know how important it is still be able to communicate. I apologize as the application Talkatone is a third party application we would not be able to provide details into how the application functions. Please reach out to the app developer for details regarding the application. You can access the developer information under the application details in iTunes.
    LindseyT_VZW
    Follow us on Twitter @VZWSupport

  • Hotspot on iPad air 2 (wifi)

    Hi,
    I have the iPad air 2 wifi version and I was trying to connect the iPad to my android phone's wifi hotspot. It connects to the hotspot but I am not able to access it and the browser says "cannot connect to internet". I have updated my iPad to iOS 8.1.3. Please help me resolve this.
    thank you all.

    Hello sharats11,
    Welcome to the Apple Support Communities!
    I understand you are connecting to a Wi-Fi Hotspot on your iPad but are not able to access the internet. In this situation, please work through the troubleshooting steps located in the attached article. 
    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
    Have a great day,
    Joe

  • Ipad Air drops wifi when streaming videos, browsing. iPhone 4S fine

    I recently bought an ipad air.
    I have been experiencing numerous problems regarding the wifi connection and I have contacted apple support twice about it but I thought I'd ask here before returning my device for a refund.
    Basically, ipad air is behaving inferior to all my other apple devices.
    Problems:
    Wifi drops randomly and sometimes it comes back by relaunching the application (e.g. Safari) or sometimes I have to turn of wifi off and on again to restore connection. This especially happens when I watch streaming videos either on YouTube app or safari.
    At the same time when I perform speedtests ipad air gives always mixed results most of the time being slower than my other devices (iPhone 4S , iPhone 3GS, MacBook Pro 2011).
    What I have tried Already:
    Resetting the network settings
    Restarting the ipad and the router (bt hub5)
    Switching between 2.4 and 5 ghz networks
    The most important thing is that all my other devices , my iPhone 4S , my iPhone 3GS and my MacBook Pro work great in every network where the ipad air seems to either give poor performance or drop the connection randomly.
    I would be happy to know if there is an issue with ipad airs that is going to be resolved with an upcoming OS update, I am patient. It would save me the hassle of returning the ipad for a refund.
    Thank you so much in advance for any help.

    Hi Finalizer,
    Thanks for visiting Apple Support Communities.
    If you have not yet done so, I recommend backing up your iPad Air and restoring the device as new:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    After the device is restored and updated to the latest version of iOS 7, test the Wi-Fi connection with Safari or another app before restoring a backup of your data.
    All the best,
    Jeremy

  • My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing.  What can I do about this.

    My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing.  What can I do about this?

    Hey Dr kris,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
    Apple - Support - iPhone - Join a network Assistant
    http://www.apple.com/support/iphone/assistant/wifi/
    For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Thanks,
    Matt M.

  • I have an IPad Air with wifi only. What do I have to do when traveling in Europe to receive wifi?

    I have an IPad Air with wifi only. What do I have to do when traveling in Europe to receive wifi?

    You have to locate acessible WiFi networks. Most major hotels now have WiFi.

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