My iPad Air screen crashes first blue then black then it resets automatically

My iPad Air screen crashes first blue then black then it resets automatically

http://www.apple.com/feedback/ipad.html
choose bug reporter in the feedback type drop down list and explain the problem exactly.

Similar Messages

  • On my iPad Air Safari crashes and quits when I view a slideshow.

    On my iPad Air , Safari crashes and quits when I view a slideshow on an internet site. Sometimes it doesn't crash but the slideshow is freezes. Any idea why?

    Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • IPad air screen not displaying correctly

    My iPad Air screen has recently started displaying with a pink hue in two of the corners, showing as a medium sized oval in one corner and a small circle in the other. There are also some vertical pink streaks that are less marked. It's really noticeable when the screen is displaying a white background. The only recent changes I have made is downloading the new IOS 8 update. There has been no trauma or damage to the iPad. It is still covered under the 1 year limited warranty. is there any way to fix this in my own?! Thank you!

    Hello there katelynlc,
    It sounds like you have some graphical anomolies on your screen that have a pink hue. If it is a software issue it will be resolvable by either first resetting the iPad:
    Turn your iOS device off and on (restart) and reset
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    Or backing up and restoring your iPad as a new device:
    iOS: How to back up your data and set up your device as a new device
    If restoring as new does resolve it, restore your backup and verify it still works. 
    If not, then the iPad will need service:
    iPad Repair and Service - Apple Support
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Ipad air keep crashing + low on memory

    Hi, ive noticed that my iPad Air keeps crashing in ordinary use. Really often Safari crashes,when many (3-6) tabs are open. Ive noticed too that device is running low on memory. My iPhone 5 never crashes and has over 170mb more RAM free when idle.
    I have some print screens to show you what is the situation here.
    Ipad air memory when idle : http://farm8.staticflickr.com/7327/12264936015_4d9d088efd_c_d.jpg
    Iphone 5 memory when idle : http://farm8.staticflickr.com/7381/12264936005_dac4d4b7a3_c_d.jpg
    Then I open six (6) popular tabs in Safari witch I use in everyday basics,on both devices.
    Ipad air : http://farm8.staticflickr.com/7445/12265091343_4bda47553e_c_d.jpg
    Iphone 5 : http://farm3.staticflickr.com/2881/12265091253_1851bf51c7_c_d.jpg
    Then I check the memory in both devices and this happens.
    Ipad air memory under six Safari tabs open : http://farm3.staticflickr.com/2805/12264935955_d08c7f7bb0_c_d.jpg
    Iphone 5 memory under six Safari tabs open : http://farm3.staticflickr.com/2823/12265091283_ba01493ed9_c_d.jpg
    So,the ipad memory is nearly empty when only using safari with few basic websites. Normally Im using same time also Spotify with airplay and check youtube videos etc. Then the Safari starts to reload tabs and usually apps starting to crash randomly.. This is frustraiding.
    So, conclusion. When I started this test I rebooted both devices,then let then be idle for 5-10mins. Both devices use "Sys Status" software to check memory.
    MEMORY ON IDLE:
    iPhone 5 = 586mb
    iPad Air = 416mb
    MEMORY UNDER STRESS (Six tabs open in Safari)
    iPhone 5 = 451mb
    iPad Air = 145mb
    So the iPhone 5 memory drops 135mb and the iPad Air memory drops 271mb ! Whys that ??
    With this test,its obviously clear that iPad air has bad memory problems. Maybe the software update can fix this ? Or should I go to the dealer and change the device to new ?

    See this topic in
    https://discussions.apple.com/message/24758170?ac_cid=tw123456#24758170
    And other threads
    Good luck.

  • Is the iPad Air screen less sensitive to touch?

    I just got an iPad Air, and notice that it's less sensitive to touch (as compared to my iPad 2 and iPhone 5, both running iOS 7).
    I am used to touching the screen ever, ever so gently (just brushing against it with my fingertip), in order to scroll pages etc. This no-longer works with the iPad Air. I need to have more of my finger in contact with the screen in order for it to register a touch.
    At first I thought it was because of the protective film that they put on when I bought the iPad, but I asked them to remove it, and it was still the same. (Also, I have a screen protector on my iPhone, and it's no less sensitive to touch as a result.)
    I went back to the store and tried another iPad Air, and it was exactly the same as my one: less sensitive. The store employees concurred: it's a significant difference.
    Do they have a bad batch at this store, or is the iPad Air screen just "different"?

    I wanted to buy an ipad air to replace my ipad 2 but the one I wanted was (luckily) sold out.
    Yesterday I tested the air from a collegue and I noticed the screen was SUBSTANTIALLY less sensitive than the screen of my ipad 2 when using my stylus.
    I use Stylus R US especially for I annotate and with the air this did not work well at all... Half of the time there was no contact registered so underying certain parts of the text was a disaster...
    Just working with the finger all whent OK... Just fear that another app I use a lot (notes +) will have same problem.
    On the Ipad 4 also retina all goes *** smooth as on my ipad 2...
    Is this a fault of a specific ipad air series? Or is this normal?? If it is I think this is truelly a huge flaw and I cannot see how not manny people using the ipad for notetaking etc did not notice this...

  • Can my iPad air connect with the blue tooth on my iphone5?

    Can the iPad air connect to iPhone5 blue tooth?

    If you turn on home sharing on your iPad (Settings > Music) with the same account, and it's connected to the same network as your Mac, then you should get a 'shared' option at the bottom of the Music app (possibly via a More button) - tapping on that and selecting your Mac should let see your Mac's library (via the Playlists, Artists, Songs etc tabs at the bottom of the Music app) and be able to stream its content to your iPad

  • I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen.  What am I doing wrong?

    I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen.  What am I doing wrong?

    Hi RWD2,
    Welcome to the Support Communities!
    To resolve your issue with Facetime freezing when you end a call, I would try the first three steps in the article below. 
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Resolution
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If you are using Wi-Fi, it may be helpful to try these troubleshooting steps as well:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398?viewlocale=en_US
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    I hope this information helps ....
    Have a great day!
    - Judy

  • IPad Air 2 crashed will not restart

    My ipad Air 2 crashed tonight. Went to white screen with logo. I tried soft reset. Did not work. Tried the hard reset did not work. Now it's just stuck on white screen with logo. I have tried it all. I do not have a computer to hook it up to for iTunes as I am on holiday vacation. What can I do?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • IMac 21.5" boots to white screen with vertical blue lines/bars then locks up

    iMac 21.5" (mid 2010) Intel Core i3 4GB RAM with Radeon HD 4670 boots to white screen with vertical blue lines/bars:
    Then it locks up after a few minutes, at which point the screen changes to white with these blue symbol things all over the screen:
    If boot to Safe Mode, it still has the white screen with blue lines/bars, but eventually loads the login screen and I can successfully login and get to the desktop, but even that has the bars/lines.
    Eventually, after enough restarts or hard shutdowns it will boot normally with no video/display issues. I've run disk checks, did the SMC and PRAM resets, checked logs (that I know of), and have even taken it completely apart, cleaned it out, reseated everything, put it all back together, but no change. I've read a few other posts about similar issues (but not quite the same video issue as this) where people had the logic boars replaced or reinstalled OSX, but that didn't always fix it. Any ideas? Has anyone seen this issue before? Thank you.

    crw4096 wrote:
    Is this a dead disk?
    Very well could be.
    If you can not startup from the Hardware Test, in Safe Mode or from > OS X Recovery  as discribed in the Support article's.
    Dig out the original Install Disc set that came with the iMac and do one of the following.
    1. Attempt to Repair the Hard Drive.
    Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.
    When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    Click the First Aid tab.
    Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    Select your Mac OS X volume.
    Click Repair. Disk Utility checks and repairs the disk.
    2. Run the Hardware Test from the second Install Disc.
        1. Insert Disc 2 and Startup holding the D key.
        2. Select the Extended Hardware Test.
    Then if you still can not get anything going, you need to contact your Local Apple Store or AASP and make a Service appointment.
    see > Apple - Find Locations

  • Does anyone have a problem with the ipad air screen?

    I bought an ipad air last week and the left edge of the screen was darker than the other side. It was obvious so I just returned it and bought a new one since the store didn't have the same style in storage. I bought another one from another retailer, and just found the same problem, but not as serious as the former one. So I just took it back to the store the next day and exchange another one. Unfortunately, the third one had the same problem at the up-left corner of the screen. I admit that I am picky, but I think I pay this amount of money so I deserve perfect screen. If the brightness of the two sides is different, I dont think it is a product of good quality.
    Just want know if anyone else have the same problem with me. Or you just can bear the small diffrence of display.  BTW, in China, it is reported spreadly that the ipad air screen has a problem. They even generalize the serial number for problematic ipad air.

    Yep.   Many quality control problems.   The new mini has fewer issues.   No problems with older models.
    Steve Jobs, where are you when we need you!

  • When i turn on my Ipad air In the cornors of the Black Screen It has white stuff near the top bottom  left and Right   When it's all it turned on it's fine But when I go to a black Background It  does the Same is this normal?

    When i turn on my Ipad air In the corners of the Black Screen It has white stuff near the top bottom  left and Right   When it's all it turned on it's fine But when I go to a black Background It  does the Same is this normal
    It
    I
    O

    when I turn on my ipad and the black screen comes on I have a slight white light running along the bottom meaning the whole screen is not black. Is ths normal.
    better details Sorry
    N

  • Is a cracked iPad air screen able to be fixed?

    Is a cracked IPad Air screen able to be replaced?

    If you are in the U.S., see below.  If not, it will be close:

  • Is the iPad air screen always split

    Is the iPad air screen always split

    reset all settings
    settings-general-reset-reset all settings
    now reconnect to wifi
    settings- wifi- click network name- enter password - join
    Peace, Clyde

  • Ipad air screen problems

    How long would it take for an iPad air screen repair because i bought my iPad and it had two barely visible dead pixels on the screen and i need it for school.

    Hey Ready2Stop
    Just take it into a AppleRetailStore and theyll replace it if it is a hardware fault
    If you dont live near a AppleRetailStore please call AppleCare and a tech advisor will tell you service options
    Thanks,
    Nathan

  • IPad Air screen crack

    My iPad Air screen simply cracked without dropping it or damaging it. Has this happened to anyone? Does the guarantee cover it? I bought it less than a week ago.

    Margarita ~ Welcome to the Support Communities. Go to this Apple page:
    http://www.apple.com/support/ipad/repair/
    ...and click on the Screen damage box.

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