My iPad air shuts down

My iPad air shuts down by itself sporadically even when the battery is charged. I can only get it to restart if it is connected to power.
Message was edited by: Randy Decker

Hi kathrynfromjim thorpe,
Welcome to the Apple Support Communities!
I understand that your iPad Air is shutting down while you are searching. In this situation I would recommend following the troubleshooting information located in the attached article. 
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Cheers,
Joe 

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    Hi kathrynfromjim thorpe,
    Welcome to the Apple Support Communities!
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    Cheers,
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    Interval Since Last Panic Report:  69116 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    1AE01B99-A3A7-7BEE-8411-00881ACA3F85
    Sat Jan  5 14:55:13 2013
    panic(cpu 0 caller 0xffffff801b6b7bd5): Kernel trap at 0xffffff801b997a33, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000028, CR3: 0x000000004a5ee000, CR4: 0x0000000000000660
    RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff805af33150, RBP: 0xffffff805af33230, RSI: 0xffffff805af332c8, RDI: 0xffffff8026e5c388
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
    R12: 0x0000000000000001, R13: 0x0000000000000001, R14: 0xffffff802657f4c0, R15: 0x0000000000000000
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    Backtrace (CPU 0), Frame : Return Address
    0xffffff805af32df0 : 0xffffff801b61d626
    0xffffff805af32e60 : 0xffffff801b6b7bd5
    0xffffff805af33030 : 0xffffff801b6ce4ed
    0xffffff805af33050 : 0xffffff801b997a33
    0xffffff805af33230 : 0xffffff7f9d84d240
    0xffffff805af33260 : 0xffffff7f9d8531fd
    0xffffff805af33330 : 0xffffff7f9d851ef5
    0xffffff805af337e0 : 0xffffff7f9d8510ad
    0xffffff805af33c80 : 0xffffff801b9b1fd0
    0xffffff805af33ce0 : 0xffffff801b99803c
    0xffffff805af33dd0 : 0xffffff801b9a08ad
    0xffffff805af33ed0 : 0xffffff801b9a0535
    0xffffff805af33f60 : 0xffffff801b9e1533
    0xffffff805af33fb0 : 0xffffff801b6cea1d
          Kernel Extensions in backtrace:
             com.astrill.macproxy.kext(2.0.3)[42C01963-02DD-31B2-9E76-DB66BF06AD64]@0xffffff 7f9d84b000->0xffffff7f9d857fff
    BSD process name corresponding to current thread: BitTorrent
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    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
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    Kernel text base: 0xffffff801b600000
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    System uptime in nanoseconds: 51807741561661
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    last unloaded kext at 41983501009527: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f9d8dc000, size 12288)
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    com.apple.driver.AudioAUUC          1.60
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
    com.apple.driver.ApplePlatformEnabler          2.0.5d4
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.AppleMikeyDriver          2.3.1f2
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleBacklight          170.2.3
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.GeForce          8.0.0
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.AppleUSBCardReader          3.1.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AirPort.Brcm4331          602.15.22
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleUSBOHCI          5.2.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.nvidia.nv50hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.driver.AppleMCP89RootPortPM          1.11
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.driver.AppleKeyStore          28.21
    com.apple.iokit.IOUSBMassStorageClass          3.5.0
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.2
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 1.86 GHz, 2 GB, SMC 1.66f60
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x02FE, 0x45424A3130554538454655302D41452D4620
    Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x02FE, 0x45424A3130554538454655302D41452D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.81.22)
    Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en0
    Serial ATA Device: APPLE SSD TS256C, 251 GB
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
    USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0x24600000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x04500000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821b, 0x04530000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0240, 0x04300000 / 2
    The only program I can recognize there is BitTorrrent but 2 weeks ago I could use it without any problems. Is it possible that my ISP is shutting down my computer?
    Thank you.

    oamorales wrote:
    Hello,
    My MacBook Air shuts down without warning and after it restarts I get this message:
    Interval Since Last Panic Report:  69116 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    1AE01B99-A3A7-7BEE-8411-00881ACA3F85
    Sat Jan  5 14:55:13 2013
          Kernel Extensions in backtrace:
             com.astrill.macproxy.kext(2.0.3)[42C01963-02DD-31B2-9E76-DB66BF06AD64]@0xffffff 7f9d84b000->0xffffff7f9d857fff
    BSD process name corresponding to current thread: BitTorrent
    The only program I can recognize there is BitTorrrent but 2 weeks ago I could use it without any problems. Is it possible that my ISP is shutting down my computer?
    Thank you.
    Try running your Mac with BitTorrent not installed (or at least not running) and also uninstall your proxy or vpn software from ASTRIL, which is also highlighted in the crash report.  First try using your Mac with both of these extensions/softwares disabled or uninstalled. If it works properly, you will know that one of them is the culprit.

  • My iPad keeps Shutting down and rebooting itself, why?

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    Aoifemarie wrote:
    My iPad keeps Shutting down and rebooting itself, why?
    Because there is something wrong with the iPad? Try restoring the device with iTunes. Start with that.
    Use iTunes to restore your iOS device to factory settings

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