My iPad Air stalled during an update and I cannot restart my device even after pressing the on/off button for 15 seconds. Any suggestions?

My iPad Air stalled during an update and will not restart even after pressing the on/off button for 15 seconds. Any suggestions?

Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear and it should reboot.

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