My iPad Air stalled during an update and I cannot restart my device even after pressing the on/off button for 15 seconds. Any suggestions?
My iPad Air stalled during an update and will not restart even after pressing the on/off button for 15 seconds. Any suggestions?
Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear and it should reboot.
Similar Messages
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I updated my ipad to iOS 6 yesterday and it worked immediately after updating my ipad worked as it should. I left and came back in about 4 hours and have a black screen. When I press the on off button nothing happens. Help.
Assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep/on/off and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button.
I tried connecting the device to my computer and itunes said that it could not identify my device.What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I like to listen to lectures, etc. and find it very annoying to have to press the on/off button to restart it every 10 minutes. Couldn't find a way to extend playing time in settings. Any suggestions? This is my first iPod and I am ready to take it back if I am unable to extend the playing time. Frustrating!
Rosapeas wrote:
I like to listen to lectures, etc. and find it very annoying to have to press the on/off button to restart it every 10 minutes. Couldn't find a way to extend playing time in settings. Any suggestions? This is my first iPod and I am ready to take it back if I am unable to extend the playing time. Frustrating!
I can imagine that is frustrating as heck. My daughter has one of these and I know for a fact hers does not turn off after 10 minutes because I have to turn it off for her every night after she has fallen asleep. Below is what Apple has to say about it from a troubleshooting standpoint.
"If music stops when the iPod nano screen turns off m Make sure the earphone port is free of debris. m Make sure the earphone or headphone connector is pushed in all the way. To see an illustration, go to support.apple.com/kb/ts3700."
Are you using aftermarket ear buds or speakers when you listen to these lectures??? If so maybe it has something to due with a compatibility issue. -
The screen of my iphone 4 is blank and the phone does not respond even after pressing the on/off and home button, the only reaction is the vibration felt when I plug in to charge the phone. What should I do?
This is the ipod touch forum
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Helpp! Phone not working!!!
Did you try to reset the phone by holding the sleep and home button until the Apple logo come back again?
Can you try another USB cable?
If still no luck, you'll have to get it serviced: Service Answer Center - iPhone -
2 Apple TVs. The first won't reboot, it stalled during an update and now shows a picture of a UBS plug. Ive tried to plug into my computer, nothing happens. At a standtill.
The second Apple TV works but only if I send something via Airplay. The remote no longer has any affect. The light on the front of the Apple TV blinks when I push a buttom on the remote but nothing happens.
Any Ideas? I am starting to think I need to replace them. Thanks.Ok, with itunes open on the pc, plug one end of the usb cord into the computer, but not connected to the ipad.
now, press the power button on the ipad until it turns off.
Then, press and hold the home button on the ipad at the same you plug the usb cord into the ipad. DON'T LET GO OF THE HOME BUTTON.
Keep holding the home button until you see the recovery mode message pop on the itunes window.
When that happens, you should now be able to restore. -
I am getting frequent lock-ups and blue screens during boot up on my Mac Pro. The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
I had the Mac Defender malware and I have used apple jack but still having issues.I am getting frequent lock-ups and blue screens during boot up on my Mac Pro. The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
I had the Mac Defender malware and I have used apple jack but still having issues. -
i want to turn my macbook air off. the shut down button already appeared but the mouse/cursor just hang and won't work. even after pressing the enter button to shut my mac off won't work. what will i do?
This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6. -
I updated my mac 10.8 to mavericks but after installation the app store ask for the same software update again..i have a slow connection..i cannot install it again and again..what should i do?
In case you are not aware, Mavericks requires a high speed broadband connection.
In the event you need to restore or repair the starutp disk, OS X Recovery also requires a broadband connection as noted here > About OS X Recovery
You can check your download speed here > Speedtest.net
15Mbps or less, you may not be able to install Mavericks or use OS X Recovery. -
My Ipad does not go off again, even after pressing the off button and re set, what can I do to switch the I pad off.
Try a reset a few more times.
Hold the Sleep and Home button down until you see the Apple logo.
Data will not be affected. -
Since Apples last update on 6 June 2014, I have been unable to Import photos from ANY source. When I attempt to do so, I receive the message "Import Preparing to inmport..." I've waited 10 minutes but nothing happens. When I click on the icon, Stop Import, nothing happens. When I attempt to Close iPhoto i receive the message, "Photos are being imported to the photo library. Please wait for import to complete." When I click on OK, nothing happens. The only way I can exit iPhoto is to press the On/Off button.
After loading this file I was sucessful in importing photos from a web site, my camera memory card and a CD containing photos.
That is a good news. We now know, that iPhoto is working as expected, when you are switching to a different library.
But this is puzzling:
I then see a box with two Librarys listed, both have the same name except for the following and are listed as:
iPhoto Library.photolibrary but one has (default) after its name which is the one which is always displayed when I load iPhoto.
Underneath the box is written:
/Users/paulfkardian/Pictures/iPhoto Library.photolibrary
Underneath this are three boxes titled: Other Library Create New Choose
I highlighted the the File without the (default) after its name and clicked on Choose. A Library was loaded which had my photos (about 9,822) from about 7 months ago. Underneath the box is written diferently than the file always loaded and says:
/Users/paulfkardian/Pictures (original)/iPhoto Library.photolibrary
You are having two "Pictures" folders in your Home folder, Pictures and Pictures (original)? And each has a different iPhoto library - one working correctly, and one not? Do you remember, when this second "Pictures" folder has been created and what caused it? Did you restore your Home folder from a backup some time ago? -
TS3274 my ipad isn't responding if i press the on/off button to turn it off so i could reset it
How do I turn off my ipad when it isn't responding when I press the on/off button to turn it off so I could reset it?
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
My iPad will not boot up. When I press the on/off button, nothing black screen. Does anyone have a suggestion?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
my kids set up itune account on my computer years ago and no one remembers the password. They started new accounts on their macs. I want to start my own itunes account, but I would like to get some of the music off this account. Any suggestions?
The easiest way would probably be to recover the data of the old account and change it to match your current info, after that you can continue to use the account without any problems. To recover your account go to: Apple - My Apple ID
Alternatively if you want to start a new account do it and then contact iTunes support to see if the y can transfer your purchases (I know of cases on which they have done it)
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