My ipad air will not take a screen shot...how do I fix this?
My iPad Air will no longer take screen shots. I have checked the settings with my other iPads and I have updated to the most current software. I have shut the iPad down and restarted. What do I do next?
USe your assistive touch to take screen shot.
CLick on your assistive touch and choose device>more>screenshot
and if you dont know how to enable assistive touch go here Use AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support
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My new mac book air will not show old emails. how can i fix this problem
my new mac book air will not show old emails. how can i fix this problem
The answer depends on a number of factors, such as the following:
If you have more than one email account, does this problem affect one, some, or all of your accounts?
Where did you last see this mail -- in your Inbox(es)? in some other folder(s) outside your Inbox(es)? somewhere else?
How old is the missing email -- yesterday? just before you got the new computer? over a week? over a month? over a year?
How are you reading email -- with the builtin Mail application? with some other mail-reading application? with a web browser?
How do you access your email on the server -- IMAP? POP? Exchange? web browser? other?
What version of OS X is on your new computer -- Mavericks (10.9.x)? Mountain Lion (10.8.x)?
Did you migrate your data and applications from your old computer when you set up your new computer?
For example, if the missing mail is the mail that was in your Inbox before you got the new computer, you are reading it with the builtin Mail via POP, and you failed to migrate data, then the mail was left behind on the old computer. The same would be true if the mail was in "On My Mac" mailboxes and you failed to migrate data. -
It will not take my debt card how do i fix this?, it will not take my debt card how do i fix this?
It will not take my debt card online so I can buy music, how can I fix this?
You might try contacting Apple custormer support for iTunes on this link:
http://www.apple.com/contact -
I connected an older iPod to my new iTunes account to download my new library to it. Now my new account is not recognizing my password and I can not download anything to my library and iPod touch, can you tell me how to fix this?
Is your device recognized by your computer? If yes, copy the pictures and videos as shown in this article:
Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
If it is not recognized, try this first: iOS: Device not recognized in iTunes for Windows
Disable autosync in iTunes, right click on it in the device list and choose "transfer purchases" to copy apps and other media bought in iTunes to your new library.
Do the same again and choose "backup", to create a manual backup without syncing.
Since your device will be erased due to the new iTunes library during the first sync, you can use this backup afterwards to restore your settings and data.
Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts. -
Itunes will not recognize my ipod. How do i fix this?
Itunes will not recognize my ipod. How do I fix this?
Connect your iPod to any computer with iTunes installed, highlight your device and try syncing the apps only. If it doesn't work might have to restore through iTunes. With the new iTunes and iCloud beta, you can have the iTunes list what apps are missing on your device but if you had previously purchased in the past and then have iTunes install them. You should always get in the habit of backing up your iPhone whenever you do any firmware/OS updating/upgrading or transferring over to new device. I really really really really hope you can get back at least some of your old info. I will tell you this, I have been kicking myself in the butt for not routinely backing up my iPhone when my beautiful special iPhone 4 came up missing and had to revert back to my 3GS. iPhone 5 will be released in a few months so I am holding off on purchasing a new iPhone til then, not that I did so without reservation and a little bit of iPhone 4 withdraw.
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When I install any theme, the homepage (more specifically Black Google) will not load as homepage. How can I fix this?
Do a malware check with several malware scanning programs on the Windows computer.<br>
Please scan with all programs because each program detects different malware.<br>
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I'm deployed overseas and my iTunes account will not let me buy music how do i fix this problem
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I have the newest version of the mac book pro and i recently bought iLife 11 because i needed idvd but when i installed iLife my iphoto no longer works and will not let me open. How do i fix this
Welcome to Apple Support Communities
iTunes in Mac OS X Tiger is outdated. Open > Software Update to install the latest iTunes version for Tiger.
If you need iTunes 10.7 or a newer version, you have to upgrade to Mac OS X Snow Leopard. First, check that your Mac is supported > http://support.apple.com/kb/sp575 If it is, buy Snow Leopard > http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After buying Snow Leopard, make a backup of your data, insert the DVD and upgrade to Snow Leopard. After upgrading, open > Software Update, and install the latest Snow Leopard version. Finally, run Software Update again to install iTunes 11.0.4. If you want to install iTunes 10.7 instead, download it from the Apple website > http://support.apple.com/kb/dl1576 -
I have a problem! I go to my settings to change something and then i hit the home button to go home and it will not let me. So I hit the button on the top to turn it off to see if i can make it anybetter. My screen will not turn off! I tried to shut it off and it wont let me do that either. So now i am stuck in my iPod settings until my iPod dies. How do i fix this problem?
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
I purchased a full length book after reading the sample but only the sample will download how do I fix this as the full length book appears under purchased books?
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
From Here
http://support.apple.com/kb/TS3281
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
When I go to sync my ipod touch with my itunes with new music I had ripped onto my computer.. My ipod will not sync with itunes to put the music onto my ipod. How do I fix this?
What happens?
You open itunes?
You plug in ipod?
You go to the music tab?
You select sync music? You select the music to sync?
You sync?
What is the result?
Error message? -
under the privacy tab I want to choose...remember history...BUT Firefox chooses use custom settings...how can I fix this?
The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
"Use custom settings for history" stays selected if at least one of the History or Cookie settings is not the default to make you aware that changes from the default setting have been made. -
A text like box has appeared on the screen of my iphoe and this has to be over the app I want to use. I then have to double click on the icon for it to open. I cannot scroll across or down. I can access the apps but because it will not scroll I cannot access all of the screen. Can nayone help please???
It sounds like VoiceOver is partially on. First try triple pushing the Home button. This may turn VoiceOver off. If that doesn't work going to Settings/General/Accessibility and make sure VoiceOver is Off. Note you may have to use 3 fingers on the screen to scroll.
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YouTube app works on iPhone 5 but not iPad Air. Keeps saying playback error. How can I fix this?
youtube app and via Safari is refusing to work On my iPad air . Constantly getting a playback error......tap to retry. I've deleted it and reinstalled it, forced it to close down, turned ipad off but nothing has worked. however it's working perfectly on my iPhone 5!!!
is there anything I have done wrong or a way to fix it?
thankyouUpdate to iOS 7.1.1. Then bring it to an Apple Store if it isn't fixed.
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I recently changed my aol password and right after I changed, I cannot get mail. I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK. I go to settings as suggested but the account area is grayed out and will not let me open. Need help on how to fix this problem. I tried sync with my PC and that did not help either.
It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7
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