My ipad air won't charge. I am using the correct cable supplied with it. I have restarted it and it still won't work.

Question

My iPad air won't charge. I am using the cable suppied. It shows the charging icon for a split second then says not charging. I have tried re starting and nothing changes.

Answer 1

Z zoozx ,
How could Microsoft come up in a forum about an Apple problem?  We have heard for years how superior Apple products are but we've never had as many headaches and problems with our Windows PCs over the years as we have with the Apple devices we now have.  My wife has the most recent iPad and my son has the most recent ipod Touch. Earlier problems notwithstanding, the iOS 7 upgrade was horrible and hard to imagine for a device where the company controls all of the hardware and the software with no variants.  As for Microsoft, I can say I have programmed on many various platforms from PolyForth to Unix to Windows and .NET.  I think what many Apple users don't understand about Windows is the sheer magnitude of variables in making the software and all upgrades work for such a myriad array of hardware platforms and usage scenarios across an enormous number of partners and small to large enterprises.  Anyone who has worked with a large integrated system can get a sense of this.  I work in healthcare and our HIS system is rated #1 in it's class (built on a derivitive of an old MIT OS) but due to it's vast integration capabilities and the variety of usage and setup variables from site to site, it requires daily dilligence in error reporting and resolution across all of it's applicaitons.  Microsoft Windows works and integrates with a massive number of other Microsoft client and server solutions that are used by the vast majority of enterprises in the world. It's no small feat to keep the Microsoft software stack in good working order.  Of course everyone is entitled to their opinion but I wish we could past this ABM mentality that pervades online forums. I'm not sure if you've noticed but the Apple forums are jam packed with folks like yourself and me having problems with Apple hardware or software so I'm not sure where we can say one is better than the other, even if you could carve out some realistic benchmarks from which we could compare them on an even playing field. 
With all the said, and I apologize but feel that the Anti MS anecdotes belong left long in the past, but any ideas on how we can get the supplied power cables to charge the devices they came with? I don't believe I've ever encountered a problem at the power cable level like this in which 2 cables are not working on 2 different devices. I think it points to software problems but as someone else mentioned about display settings, I'm not sure how your display settings affect the charging of a device in a non display mode. Would that suggest the thunderbolt cables are not capable of delivering enough charge to keep up with idle power consumption?